Work for
global talents

Currently, the studio is working on several unannounced games for PC — all of them mid-to-hardcore RPG/strategies/tactics in fantasy settings.

Responsibilities:

• Marketing Strategy Development: Develop marketing strategies for our products.
• Team Leadership: Lead a small marketing team (3 people).
• Copywriting: Compose texts distributed on behalf of the studio (official website, devlogs, newsletters, press releases, etc.).
• Social Media: Oversee our social media activity and presence (Steam, Meta, X (Twitter), YouTube, TikTok, LinkedIn, etc.) — both the regular content plan as well as quick reactions to news hooks that can produce a viral effect.
• Community Management: Guide and monitor our interaction with the player community on various platforms.
• PR: Interact with gaming media, influencers, and opinion leaders. Represent the company in public communication.
• Publisher Interaction: Establish and maintain strong relationships with gaming publishers, negotiate and coordinate marketing efforts to maximize game visibility and success.
• Gaming Exhibitions and Events: Plan and coordinate the company's participation in gaming exhibitions and events, ensuring a strong presence and effective showcasing of our products.
• Advertisement Campaigns: Plan and execute advertisement campaigns for our games.
• Public Events: Plan and conduct public events for community representatives and opinion leaders.

Qualifications:

• Excellent communication and interpersonal skills, fluent spoken and written English
• 3+ years of experience in marketing, with a focus on the gaming industry
• Experience with premium games on Steam, understanding of the unique challenges and opportunities associated with this distribution channel
• Experience collaborating with gaming publishers would be a plus
• Team management skills, experience leading a small team
• Deep understanding of the gaming industry, its trends and peculiarities. We expect you to know who is who in the industry, follow its news
• Creative thinking, initiative, and independence
• Strategic thinking: you’ll need to plan our marketing strategies, shape the direction our public image evolves in, and find long-term as well as short-terms ways to improve our games’ visibility and success
• Analytical skills and the ability to use data to optimize marketing
• Willingness to work remotely full-time

Why work with us?

• Exciting projects — premium RPGs/strategies/tactics for PC. Such games attract dedicated communities that can be very rewarding to work with
• A creative and goal-oriented team, friendly working environment
• Creative freedom and an opportunity to fully realize your professional ambitions and potential
• Flexible working hours and the option to plan your own work time
• Remote work

Other Details:

• This job is only for those who are outside of Russia or willing to relocate to Limassol.
• We support relocation (visa, package) when needed.

We are looking for a Senior Product Analyst.

Responsibilities:

• Creating and maintaining reports for iOS, Android, and Web platforms.
• Updating and improving the predictive LTV model.
• Working with DWH (Data Warehousing) and building ETL pipelines.
• Supporting the launch of A/B testing experiments and analyzing the results.
• Assisting marketing and product teams with data analysis.

Requirements:

• 3 years of experience in product analysis or data analysis.
• Profound knowledge of SQL and Python.
• Understanding of mathematical statistics and probability theory.
• Experience with Tableau or similar tools.

Will be a plus:

• Experience with Airflow and AppsFlyer.

What do we offer:

• The opportunity to become part of the best team in the mobile educational technology segment.
• Significant influence on the product and product processes.
• A data-driven decision-making culture.
• Paid sick leave and vacation.

The Community Events Intern contributes to ONC’s mission of providing nonpartisan news, opinions, and policy solutions by networking, planning, and hosting speaker series for ONC interns as well as the external community. This intern is also responsible for developing the College Campus Initiative at ONC which fosters conversations on college campuses that spotlight political tolerance and tangible solutions. This includes reaching out to and communicating with established professionals in various fields, ONC mentors, college clubs, and college campuses. The Community Events Intern will network and do outreach with potential speakers and schedule the logistical details of events.

This position is remote, with work primarily conducted over Zoom and Slack, so applicants must be comfortable coordinating in a remote environment and are expected to maintain a high level of communication. This intern must commit to at least the end of the Spring semester (April 30th, 2024).However, many people choose to extend their internship past the amount of time they initially committed to, provided their performance meets the required standards.

Benefits:

Flexible schedule, college credit, professional networking, and resume-building experience.

Compensation:

This is not a paid position.

Responsibilities:

• Assist with the planning and execution of ONC booths and networking opportunities on College campuses.
• Collaborate with the Director of Community Engagement, COO and CEO to plan out ONC College Chapters.
• Complete deliverables and ensure that team milestones and deadlines are reached.
• Network and complete outreach with potential mentors and experts in their field.
• Handle all scheduling for Community’s Speaker Series that will be broadcast internally and externally.
• Update ONC Eventbrite with event information and schedule through our Zoom.

The Community Events Intern should have the following skills, education, and experience:

• Interest in Event Management or working towards a degree in Business Administration, Marketing, Public Relations, Marketing, Political Science or other related fields
• Excellent written and verbal communication skills (English) are required
• Responsive, consistent, and effective communicator, even during conflict
• Ability to work remotely and on their own schedule in order to make deadlines
• Eventbrite experience preferred
• Google Workspace experience preferred
• Ability to attend weekly Organization-wide meetings
• Ability to attend weekly Community Department meetings
• Must be authorized to intern in the U.S.

As an Account Manager, you will be helping us in building productive and long-term relationships with our accounts.

Key responsibilities:

• Design account plans and manage relationships with the existing accounts to identify opportunities for cross and up-sales;
• Build in-depth knowledge of clients’ business, challenges, and requirements;
• Building productive, proactive, and long-term relationships with accounts encouraging high retention and customer satisfaction;
• Act as SPOC for the client for all TelQ products;
• Keep up-to-date records of activities, accounts, contacts, opportunities, and leads in Salesforce CRM;
• Resolve common issues and problems faced by customers and deal with complaints to maintain trust;
• Serve as the link of communication between key customers and internal teams;
• With the help of senior colleagues work on expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.

Skills and qualifications:

• 2+ years of experience in a target-driven B2B environment within the IT industry, especially within cloud, SaaS, CpaaS or telecom space;
• Strong track record of B2B customer retention;
• Ability to engage remotely with customers on a daily basis;
• Solid selling, presentation and communication skills;
• Strong sense of self-starting autonomy in everyday work, ability to work independently, take responsibility and be very proactive;
• Fast learner, passionate for sales and with a genuine desire to help your customers;
• Effective problem-solving and analytical abilities;
• Excellent negotiation and active listening skills;
• Full professional proficiency in English and Chinese;
• Knowledge of other widely-spoken foreign languages is a big plus.

Why you should work with us:

• Start-up environment in combination with financial stability and a real opportunity to grow a Successful SaaS platform.
• Technology stack. We use a lot of leading tech in our stack and we will ensure that it always remains up-to-date.
• One of the greatest learning opportunities. You will be working with a cutting-edge tech stack, touching most parts of our system, getting involved in architecture decisions, starting some projects from scratch, investigating and introducing new technologies.
• Ability to make a significant impact. Most of your tasks will directly impact features used by the largest mobile network operators, SMS aggregators, and enterprise companies in the world that rely on our service.
• Great company culture. A chance to work in a small, friendly team that likes to take good care of each other and grow together

Benefits & Perks:

• A competitive compensation package.
• Paid courses and certification to advance your skills.
• Fully covered medical leave.
• 25+ days annual leave.
• Flexibility in working hours and remote working.
• Top-notch company equipment.
• Team building activities.

Currently, we are looking for a Level Artist for one of the studio's leading projects - Spine.

Spine is made with Unreal Engine 5 and centered around cinematic gun-fu shootouts. It's a third-person beat'em'up with a full set of PC gaming features, including a deep storyline, a unique setting, cutscenes, intriguing enemies, memorable bosses, character progression, and, most importantly, breathtaking battles with a wide array of firearms.

This project represents a new ambitious challenge for the company as it marks our first game for both PC and consoles and serves as the beginning of a new cyberpunk franchise.

Responsibilities:

• Collaborating with level designers and art director, understanding the overall direction and vision.
• Blocking out basic ideas, arranging assets.
• Finding optimal solutions in visual and functional aspects.
• Working with documentation and according to documentation.
• Final polishing of levels, working with micro-compositions.
• Setting up lighting.
  

Requirements:

• Minimum of 2 years of experience with Unreal Engine.
• Understanding of composition, light, and color principles.
• Storytelling skills.
• Basic understanding of game design.
• Professional approach to working with feedback.
• Flexibility and initiative.
• Desire to work in a team.
• Fluent communication in either Russian is required.
  

Will be a plus:

• Experience working on AAA-level projects.
• Experience as a 3D modeler, concept artist, or lighting artist.
  

We offer:

• A great team and an informal work environment (we support colleagues' interests, play video games, and organize game jams).
• Co-funding for professional development, participation in specialized conferences, training sessions, and educational events.
• A relaxed atmosphere with minimal formalities and open communication.
• Flexible schedule, remote work from anywhere in the world, employment contract with Cyprus or Armenia.
• Working hours from 10 AM to 7 PM (GMT+3).
• Competitive salary (depending on professional qualifications).
  

‍Who are we looking for?

• Experience of 5-7 years in a product company 
• Experience with .Net and microservices architecture 
• Experience with high-load projects (real-time workload) 
• Experience with RabbitMQ, Kafka, Postgres, MongoDB 
• A plus would be: experience with algorithms
  

What to do in the project? 

• Participate in discussions and task planning; 
• Develop services; 
• Conduct code refactoring; 
• Conduct code reviews.

What challenges will you meet?

• Modern cloud architecture using gRPC, while still focusing on horizontal scalability and fault tolerance. 
• Application load will increase by 10-20 times. 
• Optimization. 
• Service performance. 
• Working with data (ClickHouse), we plan to implement data caching with different levels of caching and fast data retrieval. 
• The project will involve machine learning (ML).
  

Do you need English, and at what level?

Upper - Intermediate and higher. 

Why was the position opened?

It is a new role for the company, related to its growth.

Team size?

Currently, we have a team of around 70 people, and we plan to grow to 120. 

Conditions:

• Is there a trial period, and how long does it last? - Trial period lasts 3 months.
• What is the work schedule? - Flexible working hours. It depends on the meeting schedule, as the team works in the GMT+3 time zone, while the Board level is in the GMT-5 and GMT+1 time zones.
• Is it possible to work remotely? - There is an opportunity to work fully remotely, we are a remote-first company, and we don't have offices. 
• What currency is the salary paid in, and what is the form of employment? 
• Salary in dollars (employment under a B2B contract with the USA).
• The number of vacation days? - 20 working days per year.
• The number of sick leave days? - 3 days. 
• Social package (medical insurance, other): Medical insurance becomes available after the trial period.

The process:

Interview in English? - Partially.

How many stages of the interview?

• Intro call with a recruiter (1 hour);
• Intro call with a VP of Engineering (1 hour);
• Technical interview (1-1.5 hours);
• Cultural interview (1 hour) - optional.
  

We're looking for a talented CRM Designer to join Creative team. In this role you will have the opportunity to bring innovative initiatives, shape compelling marketing campaigns, and play a pivotal role in driving the growth of Muse Group.

You will:

• Create and optimize the content (email, landing pages etc.) needed to operate multi-channel CRM campaigns
• Design a logical and structured system for CRM emails, ensuring a cohesive communication flow.
• Sync with the CRM Team to ensure look and feel of all outgoing communications is in-line with the tone and voice of our overall CRM vision.
• Research initiatives and drive strategic marketing campaigns.
• Lead ideation for landing pages, which connected to CRM companies and revenue
  

You have:

• 3+ yrs of experience in crafting various marketing materials, designing landing pages
• Proficiency in designing effective email campaigns, ensuring engaging and strategic communication.
• Strong portfolio showcasing proficiency in designing emails, web landing pages, marketing materials, banners, social media assets, posters, and case studies.
• Knowledge of layout specifics.
• Initiativity – it is expected to take the lead in CRM tasks and brings forward ideas without waiting for instructions.
• Data analysis mindset, we make decisions based on data: all changes in the ongoing layouts are the results of successful AB tests.
• Strong abilities to justify and defend ideas
• Expertise in Figma
• Fluent English.

Nice to have:

• Proficiency in improving Internal brand (Presentations, Docs, Special Projects, Events, others)
• Experience in developing with graphic and brand elements (Illustrations, Icons, Guidelines)
• Expertise in Canva, Photoshop, Illustrator, AI retouch
• Music playing skills
  

What we offer

• International experience: become a part of an international team, from the US to the UK and beyond.
• Creativity every day: we make products for musicians, artists, and creators, and so each of us is a bit of a musician.
• Opportunity to influence the development of the music industry: we positively impact the lives of 400 million musicians around the world — and growing.
• Growth: we pay for specialized training, language lessons, conferences, and business books.
• Care: we offer generous health insurance, insurance discounts for family members, therapy, and support in difficult life circumstances.

To apply along with CV, please send your portfolio consisting of 3 сase studies, that include details on CRM decisions and their underlying mechanics

We are looking for a candidate who is ready to transform ideas into detailed and thought through concepts, work closely with developers, analysts and researchers to constantly improve the digital part of the product.

• Working closely with a Product Manager and teсh team to contribute to the high-level strategic decisions, defining of a roadmap, customers’ and business problems
• Designing and conducting customer and competitor researches, usability tests, and bringing forward new insights from it
• Building hypotheses, making product proposals and designs based on researches and insights from it, designing experiments that drive our business growth
• Developing high-level and detailed wireframes, high-fidelity design mockups and prototypes to effectively communicate interaction and design ideas
• Iterating based on findings from research, experiment results and feedback from the team and users
• Contributing to the design system and global design initiatives

Requirements

• A minimal of 3 years of experience in product design

• Broad knowledge of design tools (Figma, Framer, etc.), along with typography and grids
• Ability to adapt your designs across platforms and form factors with an understanding of the opportunities with and limitations of different platforms and form factors
• Ability to think at a high level about product strategy and work from clear problems, hypotheses and goals based on research and data
• Growth Mindset: An understanding of user acquisition and retention strategies is a plus. Being able to identify where users are coming from, analyze user behavior, and contribute to simple landing page designs to optimize conversions will be part of the role.
• Excellent communication of design work and your rationale behind proposals
• Must have a portfolio featuring examples of product design work
• Ability to express yourself in English both written and spoken
• Experience with UX researches and testing usability metrics

Other Details:

• This job is only for those who are outside of Russia or willing to relocate to Berlin, Limassol, Almaty, Amsterdam.
• We support relocation (visa, package) when needed.
• This is a middle / senior level position with a competitive salary and benefits package (depends on location).

If you're looking for an exciting new opportunity to take your design skills to the next level and make an impact in the world of finance, then Vivid is the perfect place for you. Come and join our talented team of professionals and help us revolutionize the way people think about their money!

As an integral member of ServiceNow's GDM Analytics team, the Data Science & Analytics Intern will leverage analytics, data science, and business acumen to help organizational leaders make data-driven decisions.

This role will work with opportunity, contract, and usage data to help the organizations of Go-To-Market, Enablement, and Compliance get the most out of their people. This will involve creating predictive analytics solutions and standing up reporting capabilities for the Go-To-Market & Global Deal Management teams.

Typical questions you may be asked to answer will range from explicit reporting such as “What was the opportunity win rate of the Proposals team compared to the overall ServiceNow win rate?” and also more nuanced questions such as “Which customers would be the best fit for a certain product line?”

Job Responsibilities

The Data Science & Analytics Intern will be responsible for conducting ad-hoc analyses, dashboard creation, and predictive analytics.  This individual must possess high business acumen as well as a strong understanding of data and analytics to drive impactful business decisions.

Responsibilities include but are not limited to:

• Conduct ad-hoc analyses based on shifting business needs using SQL, Python, R, and/or Excel
• Build explainable machine learning models to answer complex business problems
• Regularly present to organizational leaders on the insights they uncover

• Create reporting capabilities using PowerBI and/or Tableau
• Take a proactive approach to analytics to suggest the next best steps based on initial insights
• Pull/combine various (sometimes disparate) datasets together accurately and efficiently
• Provide compelling data visualizations that drive business leaders towards data-driven decisions

Qualifications

• Currently enrolled in Analytics Masters program (or related field)  and on track to graduate between Dec 2024 - June 2025
• 1-2 years of analytics, data engineering, and/or data science experience
• Strong understanding of relational databases
• HANA or Snowflake experience is a plus
• Intermediate to Advanced SQL knowledge is a must
• Python or R proficiency is preferred
• PowerBI or Tableau experience is preferred
• Data Science, SaaS analytics, and subscription models experience is a plus
• Proactive attitude and approach to work
• Ability to effectively prioritize deliverables with high quality and on-time delivery
• Excellent verbal and written communication skills, problem-solving, presentation abilities, and strong business acumen

For positions in the Bay Area, we offer a hourly pay of $47.82, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

The role aims to support the implementation and operation of performance and engagement processes, focusing on empowering individuals to realize their potential.

Real impact one step at a time

The primary responsibilities include maintaining and enhancing the quality of existing processes. While not directly involved in the design phase or organizational alignment, the role collaborates with various stakeholders to ensure smooth interactions between processes, policies, and different organizational units.

Detailed responsibilities:

• Updates the processes or process assets ongoingly and in a timely manner, to keep up with organisational changes.
• Educates stakeholders ongoingly on the value of the owned processes, contributing to the overall success of the business.
• Applies the acquired knowledge to enhance their own job performance and contribute to the team's success.
• Has a good collaboration with the team members, stakeholders and other support functions.
• Consults, within the defined process or framework boundaries, providing recommendations for HR issues to stakeholders, with supervision.
• Creates and maintains documentation for HR processes, ensuring accuracy and relevance, with supervision.
• Prepares and maintains regular or special reports according to the monitor and control process mechanisms.
• Recommends and executes changes for the improvement of workflows on the assigned processes, projects or areas.
• Shows flexibility in taking up new tasks, as assigned by the management.

Professional opportunities:

• Engages in continuous learning and study to stay updated on the latest HR practices.

Qualifications

• Preferably at least 1 year experience in an HR role
• Good general HR knowledge
• Adaptability to the team's needs
• Capacity for research to develop, implement, and operate HR processes.
• Collaboration skills
• Advanced English skills
• Basic Excel skills

At Accesa & RaRo you can:

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.

• Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses, in-house personal trainer
• Emotional: individual therapy sessions with a certified psychotherapist, webinars on self-development topics
• Social: virtual activities, sports challenges, special occasions get-togethers
• Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones

Project Manager is responsible for managing the hardware and software company projects in the MENA region, building relationships with top-tier clients and contributing to the overall success of Sparklo's business.

• Project Management:

Oversee and manage the projects across the MENA region.

Ensure timely and successful completion of projects, meeting quality standards.Evaluate the effectiveness of the decisions made for the project's progress.

Develop various business models to launch new product lines, services, and explore market entry strategies.

• Account Management:

Act as the key account manager for international clients.

Foster and maintain strong relationships with clients to understand their needs and expectations.

• Customisation and Integration:

Collaborate with the Product team and IT department to customise hardware and software solutions for clients.

Ensure seamless integrations with client requirements.

• Loyalty Program Development:

Develop and implement the Sparklo Loyalty program in collaboration with partners, offering tailored benefits to MENA users.

Strategise and execute loyalty initiatives to enhance customer engagement.

• Client Presentations:

Conduct presentations and workshops about the company products to clients.

Clearly articulate product features, benefits, and customization options.

Requirements

• Master's degree in Business, Project Management, or a related field.
• Proven experience in project management of 6 years.
• Strong account management skills with a focus on international clients.
• Familiarity with loyalty program development and implementation. Experience in hardware and software customisation is preferred.
• Excellent spoken and written English.
• Excellent presentation and communication skills.
• Ability to work collaboratively across teams and with clients.
• Experience in start-ups is preferred.

Conditions

• Ambitious tasks with a technologically advanced product that society needs
• Competitive salary
• Prospects for Development and growth in an international company
• Flexible work schedule
• Young, friendly team, lack of bureaucracy, open management

Responsibilities

• Formulating a customer development strategy and implementing it.
• Increasing sales and project profitability.
• Monitoring PnL.
• Establishing and maintaining strong long-term partnerships with customers and their key executives.
• Cooperating with Andersen’s team and our customers’ key executives on identifying potential business issues, proposing solutions to eliminate them, and developing and implementing business processes to work with customers.
• Actively resolving current issues and concerns of our customers.
• Conducting pre-sales activities, developing and presenting solutions to support project plans and strategies, and monitoring their results.
• Participating in face-to-face meetings, organizing and holding presentations, delegating and organizing processes between the company’s departments to implement the strategy.
• Going on business trips to meet our customers (the USA, Western and Central Europe, the UAE, Australia, etc.).

Requirements

• Experience as an Account Manager/Sales Director/Head of Sales for 3+ years.
• Experience in sales in foreign markets.
• Solid understanding of the business processes in large and medium-sized companies.
• Experience in negotiating and communicating with C-level people.
• Communication and teamwork skills.
• Level of spoken English – Upper-Intermediate.

Desired skills

• Experience in formulating and implementing strategies or plans for account development.
• Technical knowledge in the field of IT with the sufficient ability to delve into the technical aspects of technology.
• Knowledge of additional languages.

Reasons to join us

• Andersen cooperates with such businesses as Siemens, Allianz, TUI, Verivox, Johnson & Johnson, etc..
• The opportunity to gain experience in developing business relationships with the world's largest brands, large-scale projects using cutting-edge technologies.
• High-profile deals, negotiation practice, and live communication in foreign languages.
• Your own lead generation team and personal assistant.
• We will also provide access both to the corporate training portal and internal training programs, where the company's entire knowledge base is compiled and constantly updated: PM, QA, BA, Intro to Computer Science, Intro to Information Security, Software Processes and Agile Practices, ICAgile course (ICP-ATF), SAFe DevOps, Growth mindset for Agile Delivery, Frontend, Backend, Mobile basics courses, etc. We also conduct internal and external training with experts in project management, negotiation, sales, etc..
• Mentoring and adaptation programs to help you blend with the team and get involved in your work as comfortably as possible.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

Mission

• Identify and build targeted account-based audiences based on specific criteria:
• Intent signals/Insights (Job Offers, Fundraising Announcements, New Sr. Leadership...)
• Verticals (Scale-ups, Retail, E-commerce, CPG...)
• Geographies (USA and EMEA)
• Coordinate list imports into Salesforce ensuring priorities and data quality in collaboration with our RevOps team
• Develop creative Outbound strategies (email/LinkedIn campaigns…) to create memorable sales experiences and drive pipeline
• Gather customer and market research to identify relevant patterns and produce relevant audiences and messaging (persona, industries, specific business use cases...)

What we are looking for

• Curious and interested in learning about Growth, Business Development, and Sales Operations
• Proactive personality with attention to detail
• Metrics-driven mindset, with critical thinking and problem-solving skills
• Strong written and verbal communication skills in English
  

Nice to have:

• Experience in Business Development or Content Marketing
• Technical Skills: SQL, Python

We are looking for a Lead Customer Support Specialist to take care of our customers - parents from all over the world.

Responsibilities:

• managing responses to users through the customer communication system within the SLA
• creating, updating, and improving support reports
• basic troubleshooting and conveying bug reports to the team for funding rapid resolution
• AppStore, Play Market, and TrustPilot review management
• updating and reviewing communication drafts
• collecting information for conducting CustDev
• coordinating 2 customer support specialists
• maintaining clear and up-to-date support documentation in Confluence

Requirements:

• fluent English and Russian are a must
• 3+ years of Customer Support experience, written requests/chat are preferred
• ticketing system (Zendesk or HelpShift) and CRM system knowledge
• experience being a mentor or being a team leader
• the ability to communicate users’ issues to the team quickly
• ability to work with a high volume of information

What do we offer:

• the opportunity to become part of the best team in the mobile educational technology segment
• high level of autonomy
• acting as the key support specialist who implements the best support practices and shares his vision
• wide range of various tasks
• friendly and professional team
• international product
• payments in dollars

You are a programmer with competence in Qt and QML who enjoys the expressiveness of modern C++. But more importantly, you have an understanding of good large-scale program structure.

You will not merely add features. You will collaborate with software architects.

You will exchange code reviews with all other developers on the team to build a broad understanding of the application. You may also assist with the development of in-program features for automated functional testing.

Key responsibilities:

• Make the Audacity app the greatest DAW, giving a modern look and feel while creating features that millions of users are waiting for.
• Implement required QML widgets.
• Implement new Audacity UI in Qt.
• Integrate new components with the Audacity code.
  

Required experience:

• Two years of experience with modern C++ language and libraries (preferably C++17), and curious about the newer language standards
• At least two years of experience working with cross-platform desktop applications using Qt 6/QML
• Familiar with source control in git, and collaboration via GitHub
• English-Intermediate or higher
  

Would be a plus:

• Experience using sound editing and visualization software
• Contributions to open-source projects on GitHub
• Skills of playing a musical instrument
  

We offer:

• International experience: become a part of an international team, from the US to the UK and beyond.
• Creativity every day: we make products for musicians, artists and creators, and so each of us is a bit of a musician.
• Opportunity to influence the development of the music industry: we positively impact the lives of 400 million musicians around the world — and growing! In this role, you will also influence business decisions at the company level.
• Growth: we pay for specialized training, language lessons, conferences and business books.
• Care: corporate psychologist, assistance in difficult life circumstances.
  

As a Customer Success Manager you will be responsible for providing complete support to the customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management

What will you do:

• Drive the product adoption to help customer achieve their business outcomes and realize value (build Success Plans)
• Develop an intimate understanding of your customers’ businesses, conduct health checks
• Develop a network of champions within each account through education, coaching, and strong influencing skills
• Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert, conduct regular executive business reviews
• Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
• Be an expert on trends and best practices for digital marketing and analytics
• Enlighten our customers with insights gleaned from their own data and industry trends
• Ensure customers get maximum value from CleverTap by leveraging full platform functionality
• Liaison between your customers and all the internal teams
• Handle customer concerns with confidence, putting them at ease.
  

What we are looking for?

Must have:

• Great presentation skills (interpersonal & with customers) exception handling and escalation management  
• Graduation (Preferably in Engineering/Technology)
• 3+ years of experience as a Customer Success Manager or Account Manager, preference for marketing, agency, or consulting experience
• Strong technical aptitude. Can confidently project manage a technical project with many moving pieces
• Flexibility to travel domestically/internationally if required
• Ability to speak fluently in English & Bahasa- Account management experience, closely working with customers for product features / Use Case adoption and consumption.
  

Good to have:

• Experience in SaaS

Measures of Success:

• GRR (Gross Retention Rate) & NRR (Net Retention Rate)
• Customer Delight Score (NPS, CSAT)
• Product Adoption & Consumption - breadth and depth
  

Who will you report to:

• ‍Customer Success Director
  

Why join us?

• Be a part of a global growth stage startup
• Work in a fast-paced, dynamic environment where your contribution matters
• You are passionate about technology and its impact on the high growth mobile technology space
• Innovate at scale, with learning opportunities

What is working at CleverTap like?

• Be a part of a global category creator - hyper growth B2B SaaS startup
• Work in a fast-paced, dynamic environment where your contribution matters
• Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
• Accountability and driving outcomes is the key to success
• Your career here is limited by you and nothing else
• Teamwork trumps individual success
• You are passionate about experience technology and its impact on enabling  growth
• Innovate at scale, with learning opportunities and having fun along the way!
  

About the Function:

Customer Success at CleverTap is a relationship-focused client management team, comprising tech experts, solution architects, and delivery managers that align customer goals for beneficial outcomes. Customer success at CleverTap focuses on ensuring customers achieve their desired outcomes while using CleverTap products. The key performance indicator of our effective and efficient Customer Success strategy is typically decreased customer churn and increased up-sell opportunities. The goal of the Customer Success team is to make the customer as successful as possible, which in turn, improves customer lifetime value (CLTV) for the company. The key sub-functions of CleverTap’s CS team are the technical and knowledge enablement of customers, identifying growth opportunities for customers, and forecasting the churn risk.

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Requirements:‍

• Copywriting experience of 2+ years
• Creativity and research skills
• Clear and accurate writing style
• Attention to the details
• Strong time management
• Ability to solve the task independently
• Digital marketing experience will be an advance
• Screenwriting and ad production skills will be a great advance
• English level: Proficient or Native

Responsibilities:

• Write clear and original copy for various media formats: banners, scripts, social media, keynotes, etc.
• Take part in creative sessions, brainstorms, and concept development.
• Research the market and collect references.
• Present ideas for internal teams.
• Collaborate with designers and motion designers' teams.
• Complete briefs with project managers and collaborate with product owners.
• Work with feedback — revise, rewrite, edit, and do everything that helps the project succeed.
• Suggest ideas and improvements for brand communication.
• Complete tasks on time and know how to manage time efficiently.

Benefits:

• Learning and development opportunities and interesting challenging tasks;
• Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
• Relocation package (tickets, staying in a hotel for 2 weeks);
• ‍Company fitness corner in the office for employees;
• Opportunity to develop language skills and partial compensation for the cost of language classes;
• Birthday celebration present;
• Time for proper rest and 24 working days of Annual Vacation;
• Breakfasts and lunches in the office (partially paid by the company).

We are hiring a Strategic Account Manager who will maintain and expand our customer relationships with strategy and focus on our customers. As the Strategic Account Manager, you’ll be responsible for achieving the sales quota and assigned strategic account objectives. Our Strategic Account Manager represents the entire range of company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by Hyperproof. You’ll report to our VP of Customer Success.

Who you are:

You have a passion for winning growing business via our strategic customers and making an impact as an early member of a high-growth startup. You inspire others around you, work well across departments, and collaborate with team members of varied experiences.

In addition, you thrive in ambiguous situations and can construct a logical path forward without material oversight. You’re a constant learner, you’re curious and creative, and you enjoy problem-solving, whether that is tactics to increase deal velocity or ways to challenge clients to help them achieve their business goals.

What we are looking for you to do:

• You'll foster strong and enduring relationships with key personnel in assigned customer accounts, driving customer expansion and deepening engagement.
• You'll collaborate with internal teams, including support, service, and executive leadership, to exceed account performance objectives and exceed customer expectations.
• You'll consistently achieve targets for increasing revenue and strategic objectives within your assigned accounts.
• You'll take the lead in driving a proactive, collaborative account planning process that establishes mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• You'll continuously assess, clarify, and validate customer needs to ensure deep understanding and alignment.
• You'll spearhead solution development efforts that effectively address customer needs, engaging all necessary company personnel.
• You'll conduct thorough discovery processes to gain in-depth knowledge of your clients' business goals, identify process gaps, and uncover challenges that present opportunities for value creation.
• You'll synthesize your findings into compelling value propositions, articulating the ROI and time-to-value of implementing our solutions in a clear and concise manner for executives.
• You'll effectively communicate the value and future potential of Hyperproof's technologies to customers through verbal presentations, written communications, and live product demos.
• You'll consistently surpass quarterly and annual revenue goals, providing accurate forecasts by quantifying opportunity size and likelihood in Salesforce.
• You'll establish and manage joint action plans that align your clients, yourself, and Hyperproof's leadership team, ensuring mutual outcomes, deliverables, and timelines are well-defined and understood.

How you'll know you are successful:

• You’ll be our customer's go-to person, trusted advisor
• You’ll be responsible for all renewals/expansions due to ongoing engagement efforts over several months
• You’ll establish trust with cross functional teams and take a proactive approach to collaboration

What you'll bring:

• Proven commercial or enterprise market sales experience, preferably selling into B2B SaaS organizations 5-7 years.  
• Bachelor's Degree from an accredited institution within Business, Finance or similar field of study.
• Customer obsession – history of going above and beyond expectations, building tight relationships with your customers, and above all acting with integrity and transparency to represent Hyperproof.
• Excellent communication skills
• Executive presence – a clear demonstration of business acumen, with a high degree of comfort, presenting to and challenging C Suite executives.
• Passion – through a variety of sources you stay at the forefront of cloud technologies and always search for ways to improve, challenge the status quo and change the world.
• Naturally Curious – you have a general knowledge of the IT industry, with the capacity to learn and retain relevant information pertaining to cybersecurity threats, regulatory updates, evolving risks, emerging technologies, and Hyperproof’s competitive landscape.
• Competitive – you’re a proven winner across domains and have the drive and energy to outwork and outmaneuver your competitors. You rarely lose, but when you do it motivates you to learn why and build strategies to avoid losing in the future.
• Strong leadership and organizational skills – someone who naturally takes charge of meetings and drives issues to closure. You command resources internally and externally, ensuring projects are successfully completed on time and exceed expectations.
• Excellent communication skills – ability to build alignment and clarity across both technical and non-technical audiences, and during contract negotiations you can work with procurement and legal teams to understand and clearly convey contract terms.
• Winning as a team selling – enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
• Closely coordinates company executive involvement with customer management. Works closely with Customer Success to ensure customer satisfaction and problem resolution.

Whats our tech:

• Salesforce, Outreach, G-Suite, Chorus, Highspot, Planhat, Zoom

Location:

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live.

Candidate experience:

• We value your time and want you to know what to expect from us. For this interview, we expect to ask you to participate in 4 interviews and expect this to be completed within 4 hours over a two week period.
• 1st Interview - Talent Acquisition
• 2nd Interview - Hiring Manager - VP of Customer Success
• 3rd Interview - Bar Raiser - COO
• 4th Interview - Core Values - VP of Marketing  

Where you'll go:

• Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

What we offer:

• Annual compensation reviews + equity
• Unlimited PTO: strongly encouraged to unplug and recharge
• Health: coverage for medical, dental, and vision - employee and dependents
• 401K which vests immediately, complete with a 4% company match
• 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
• Annual company in-person events and quarterly in-person connects
• $1000 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
• $100 quarterly paid wellness stipend
• Pet insurance
• Slack channel notifications turn off after 5 pm based on your time zone
• Two Hyperpcharge weeks of rest where we close company wide (July & Dec)

The full compensation package is based on candidate experience and certifications.

We are looking for a Founder associate**, who will work closely with company founders** on a wide range of tasks, including business operations (employment, taxes, financial reports, event management), marketing, sales operations. This role is a perfect opportunity for future entrepreneurs to see how an early-stage startup works from inside, learn from experienced founders and the top-level advisory team.

Why should you join us?

• You will be part of a dynamic international startup culture
• You will be among 10 first best-in-class employees and lead operations and marketing with full ownership
• You will work in a company that created world-leading technology with our own patent in the US

What will you do?

Business back office

• Prepare documents for customers (NDA, invoices, Letters of Intent, etc.)
• Prepare briefs for important meetings
• Assist in research (market, customers, partners, etc.)
• Manage collaboration with external partners (freelancers, consultants, designers, etc)

Marketing & sales operations

• Update presentations and marketing materials
• Manage social media accounts and create content, organize PR activities
• Prepare for conferences, events and explore new marketing channels

Corporate back office

• Handle employee payments and contracts
• Organize team events
• Prepare financial reports
• Support, choose and implement new tools to increase team productivity

This role will suit you if:

• You have 1-3 years of working experience in an international company in such areas as processes development, operations, marketing and business development
• You are data-driven and amazing at optimizing processes and planning
• You have analytical and systemic thinking, attentive to details and deadlines
• You have good communication skills, you are fluent in spoken and written English (B2+)
• You are comfortable working in an agile environment with a lot of unknowns
• You are a fast learner and get joy from helping other people

Additional benefits will be

• Understanding of B2B marketing for early-stage startups
• Some knowledge about international taxes, employment and finance
• Building operations processes from the scratch
• Experience in keeping the “health of the team”
• Experience in working with legal documents

We suggest

• Full-time remote position with flexible working hours
• Competitive salary for this position
• Stock plan
• Relocation package

Für unsere offene Position als Junior Operations Manager (d/m/w) suchen wir dich! Starte im Document Management Team und bringe dich ein, um einen reibungslosen Dokumentenversand zu ermöglichen und Anfragen von unseren Kunden, Dienstleistern und anderen Departments zu bearbeiten. Mit deiner Freundlichkeit und deinem professionellen Engagement machst du den Autokauf bei Autohero zu einem großartigen Erlebnis!

Wir als Autohero, der innovative Online Shop für geprüfte Gebrauchtwagen, sind Teil der AUTO1 Group, Europas führender Plattform für den Automobilhandel. Unsere innovative Plattform ermöglicht es Kunden bequem, sicher und transparent hochwertige Gebrauchtwagen online zu kaufen.

Stellenbeschreibung

• Übernimm das operative Dokumentenmanagement unseres Fahrzeugbestandes und steuere eigenständig die Abwicklung des Dokumentenversands
• Überwache den kompletten Prozess und stelle den vollständigen Erhalt der Dokumente sicher, um einen reibungslosen Prozess zu garantieren
• Sei die erste Ansprechperson für unsere Kunden rund um Fragen zu Fahrzeugunterlagen und Kurzzeitkennzeichen
• Durch geschickte Koordination stellst du eine rechtzeitige Lieferung bei unseren Kunden sicher und unternimmst die Fehlerdiagnose bei Verzögerungen
• Du agierst als kommunikative Schnittstelle zwischen unseren Kunden, internen Abteilungen und externen Partnern
• Verschaffe dir jederzeit einen Überblick über die anstehenden Aufgaben und setze im Team die Prioritäten

Qualifikationen

• Abgeschlossene kaufmännische Ausbildung und erste Assistenzerfahrung oder Erfahrung in der Führung eines Teams sind von Vorteil
• Idealerweise hast du bereits erste Erfahrungen gesammelt im Bereich Privatkundenbetreuung im E-Commerce, Dokumentenmanagement, im Automobil-Sektor oder einem digitalen Umfeld
• Du hast nachweisbare Erfolge in der Prozessentwicklung und Optimierung
• Du hast Spaß am Kundenkontakt und verfügst über eine strukturierte, zuverlässige sowie lösungsorientierte Arbeitsweise
• Teamplay und Hands-on-Mentalität zeichnen dich aus
• Kommunikationstalent - textsicher, wortgewandt und kontaktstark in deutscher und englischer Sprache sowie ein sicherer Umgang mit den Google Workspace Tools (Sheets, Gmail, Calendar etc.)

Zusätzliche Informationen

• Deine Work-Life-Balance und dein Wohlbefinden sind Teil unserer Unternehmenskultur, daher bieten wir dir nach Absprache bis zu 100% Remote Work innerhalb Deutschlands an!
• Moderne IT- Ausstattung & IT-Support
• Attraktives und marktgerechtes Gehalt
• Wir schätzen eine offene Kommunikation und gute Ergebnisse mehr als einen Dress Code
• Rabatte auf namhafte Marken und Vergünstigungen auf unseren gesamten Fahrzeugbestand für dich, deine Familie und deinen Freundeskreis