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Senior Talent Acquisition Partner (GTM & Business functions)

Superside is looking for a Senior Talent Acquisition Partner to lead hiring across GTM and business functions globally. You’ll partner closely with leaders across Sales, Account Management, Customer Success, Operations, Finance, Legal, People, and other corporate teams to build high-performing organizations in a fast-moving, remote-first environment.

This role combines strategic partnership and hands-on execution. You’ll influence hiring decisions, strengthen talent pipelines, and help shape scalable hiring practices that support long-term business growth.

What You'll Do

• Own full-cycle recruiting across GTM and business functions globally.
• Partner with hiring managers and senior leaders on hiring plans, org design, and talent strategy.
• Advise stakeholders on market insights, compensation trends, and hiring best practices.
• Build scalable hiring processes that balance speed, quality, and candidate experience.
• Develop proactive sourcing strategies through outreach, referrals, networking, and market mapping.
• Build and maintain strong talent pipelines for current and future hiring needs.
• Drive structured, data-informed hiring processes and interview practices.
• Act as a trusted advisor to hiring managers throughout the hiring lifecycle.
• Strengthen Superside’s employer brand and candidate experience across all touchpoints.
• Operate effectively across time zones in a fast-changing, high-growth environment.

What You'll Need to Succeed

• 5+ years of experience in full-cycle recruiting within startups, scale-ups, or high-growth companies.
• Experience hiring across GTM and business functions such as Sales, Customer Success, Operations, Finance, Legal, or People teams.
• Strong stakeholder management skills with experience advising senior leaders.
• Proven sourcing and headhunting capabilities across global talent markets.
• Experience scaling hiring processes and teams in fast-moving environments.
• Ability to balance strategic thinking with hands-on recruiting execution.
• Strong communication skills in English, written and verbal.
• Highly organized, adaptable, and comfortable navigating ambiguity.
• Experience working remotely across multiple time zones and cultures.
• Bachelor’s degree in HR, Psychology, Business, or a related field is preferred.

THE ROLE & THE TEAM

As a (Senior) Risk Manager at Zalando Payments (“ZPS”), you will steer the identification & evaluation of risks/ opportunities as part of our business/regulatory risk assessment process. You will also play a key role in evolving our risk management processes, ensuring we maintain compliance with ZAG MaRisk.

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Risk Inventory & ESG: Drive the Risk Inventory process to maintain a comprehensive "Overall Risk Profile, "integrating ESG factors as drivers across all material risk types.
• Risk Shielding & Limiting: Support the development and monitoring of our risk shielding concept.
• Risk Culture & Workshops: Facilitate risk workshops across the entity to identify emerging threats and embed a proactive risk culture that promotes open dialogue on risk-taking.
• Stress Testing & Analysis: Undertake simulations, and stress testing for "plausible but extreme" scenarios to examine the resilience of the ZPS business model.
• Regulatory Reporting: Prepare high-quality, forward-looking risk reports for the ZPS Management Board, external regulators.
• New Product New Market (NPNM): Manage the risk assessment process for all new products, markets, and significant changes to existing business. You will ensure that risks are fully understood and mitigated before go-live.

WE'D LOVE TO MEET YOU IF...

• Completed studies in Economics, Finance, Law, or a similar field.
• At least 2-3 years of professional experience in a similar role, preferably working in an international environment.
• Team player with organisational as well as communication skills in order to interact with contact persons at different hierarchical levels.
• Broad understanding of business and finance processes (i.e. order to cash, IT development, payments, etc.), as well as knowledge of practice-relevant standards such as ZAG MaRisk, DORA, the AI Act etc.
• Full professional proficiency in English is essential; German is a strong advantage.

OUR OFFER

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year (for Zalando SE)
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available

Senior Manager, Professional Services - Accounting & Reporting

CaptivateIQ is looking for an experienced Professional Services leader with a deep accounting and compliance background to lead our Accounting & Reporting delivery team. This team owns the design, implementation, and maintenance of the financial reporting layer across complex incentive compensation systems, ensuring accuracy, audit readiness, and compliance with ASC 340, ASC 606, and IFRS 15. This is not a traditional project-delivery role. You’ll lead a highly specialized team of consultants and architects who blend accounting acumen with technical implementation expertise. Your mandate: scale a world-class reporting and compliance practice that connects operational delivery with financial accuracy and strategic business value.

Marketing Automation Manager

Remote

Position summary

We are looking for a Marketing Automation Manager to own landlord and tenant communications across our growing portfolio of acquired agency brands. This is a CRM-first role — you will be responsible for building, managing, and optimising lifecycle communications that keep our landlords and tenants informed, engaged, and retained as we scale through acquisitions. This role is ideal for someone who enjoys building scalable systems, moving quickly, and bringing structure and consistency across multiple brands, with success defined by establishing consistent monthly content and communications cadences, improving engagement across landlord communications, and building scalable systems that support future acquisitions and growth.

Key responsibilities

CRM & Lifecycle communication

• Build and manage automated lifecycle journeys for landlords and tenants — onboarding sequences, renewal flows, platform migration communications, and move-in/move-out touchpoints
• Manage Mailchimp campaigns, audience segmentation, and nurture journeys across the portfolio
• Manage monthly landlord newsletters, regulatory updates, and platform announcements
• Coordinate tenant-facing communications across the portfolio
• Track and report on campaign and email performance metrics

Marketing Operations

• Use Zapier and AI tools to scale content production and operational workflows
• Maintain organised asset libraries, templates, and internal documentation

Content & Social - secondary

• Plan and produce content across multiple agency brands including social media, blogs, and regulatory updates
• Maintain brand consistency through shared templates, systems, and processes
• Adapt content to local markets while preserving scalability
• Support visual production using Figma and Canva

Qualifications and Preferred Background

Essential

• 3–5 years of CRM and marketing automation experience, with proven ability to manage communications at scale in a tech or fast-growth environment
• Hands-on experience with Mailchimp, HubSpot, Klaviyo, or similar CRM and automation platforms
• Strong copywriting skills with the ability to produce clear, on-brand content quickly
• Strong English communication skills — comfortable communicating with British stakeholders
• Organised, self-managing, and able to operate effectively with imperfect information
• Must have significant overlap with UK working hours (minimum 4–6 hours per day)

Preferred

• Content marketing and social media experience
• Property, proptech, or estate agency background
• Experience with Figma, Zapier, Notion, and AI tools
• Working knowledge of SEO and CMS platforms
• Meta Ads or paid social experience

Compensation and benefits

• Competitive compensation (based on experience)
• Remote-first setup with a high-trust culture and flexible workload

What is it like being a Dwell-er

Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions.

What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.

• Customer obsession rather than competitive focus
• Passion for invention
• Operational excellence
• Long-term thinking

Data Support Team Lead

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We are looking for an experienced Data Support Team Lead to manage and develop a team responsible for ensuring the accuracy, availability, and reliability of data across our casino operations. This role combines hands-on technical expertise (especially in SQL) with leadership responsibilities, supporting business-critical systems and data workflows.

Responsibilities

• Lead, mentor, and develop a team of Data Support Specialists.
• Act as the main point of contact for data-related incidents, requests, and escalations.
• Ensure high data quality and integrity across gaming, player, and financial datasets.
• Write, optimize, and maintain complex SQL queries for data analysis and troubleshooting.
• Monitor data pipelines and resolve data discrepancies or failures.
• Collaborate with Data Engineers, Analysts, Product, and Operations teams.
• Implement and improve data support processes, SLAs, and documentation.
• Analyze recurring issues and drive continuous improvement initiatives.
• Participate in on-call rotation if required.

Requirements

• 3+ years of experience in data support / data operations / analytics.
• 1+ year of experience in a leadership or team lead role.
• Strong proficiency in SQL (mandatory) – ability to write complex queries, joins, window functions, and optimize performance.
• Experience working with large datasets and relational databases (e.g., PostgreSQL, MySQL, MS SQL Server).
• Understanding of data pipelines, ETL processes, and data warehousing concepts.
• Strong analytical and problem-solving skills.
• Experience in the casino, iGaming, or gaming industry is highly preferred.
• Ability to work in a fast-paced, 24/7 operational environment.

Soft Skills

• Strong leadership and team management skills.
• Excellent communication and stakeholder management.
• Ability to prioritize and manage multiple tasks under pressure.
• Detail-oriented with a strong sense of ownership.

We offer excellent benefits, including but not limited to

• Learning and development opportunities and interesting challenging tasks
• Relocation package (tickets, staying in a hotel for 2 weeks and visa relocation support for our employees and their family members)
• Private medical coverage including inpatient, outpatient, dental care, annual check-ups, maternity support
• Sport membership benefit (the most diverse sports and wellness offering in Europe with more than 50+ activities)
• Opportunity to develop language skills and partial compensation for the cost of English and Spanish language classes (for localization purposes)
• Birthday celebration present
• Time for proper rest, with 24 non-business days per year and additional 6 paid sick days
• Competitive remuneration level with annual review
• Teambuilding activities

Bold moves start here. Make yours. Apply today!

Job Description

1. Implement new user-facing features in products that have a huge amount of PV every day
2. Write client-side code to create super-fast, easy-to-use, web-based applications which include websites for both desktop and mobile browsers, and hybrid in-app pages
3. Optimize web applications to maximize speed and scale
4. Build libraries and frameworks that support complex web applications, speed up development efficiency and improve code quality
5. Contribute creativity and insight to solve both technical and business challenges
6. Research and promote new technologies and best practices within the team

What you'll need

• 8+ years experience developing production software
• Advanced hands on knowledge of TypeScript + React
• Experience with modern web technologies such as Webpack, Next.js, Redux, styled components, or similar
• Proven track record of delivering well-tested, high-quality, maintainable projects.
• Great cross-team communication skills
• Self-managed, proactive work style. Ability to perform at a high level in a fast paced environment
• Blockchain-related industry experience as a plus
• Basic or Fluent English level

Team / Company Context

Powering crypto with data — CoinMarketCap is the world’s most trusted and accurate source of data for cryptocurrencies. Our mission is to be the world’s authority on cryptocurrency data and empower individuals with insights to drive understanding and adoption.

What You’ll Own & Drive

• Production Kubernetes - Operate, scale, and evolve cloud-native infrastructure with a strong bias toward reliability, observability, and automation.
• Infrastructure as Code - Build and maintain Terraform and Helm Charts with real depth, driving consistency and repeatability across environments.
• CI/CD at Scale - Implement and maintain pipelines that are fast, secure, and developer-friendly, shortening the path from merge to deploy.
• Incident Response & Root Cause - Lead incidents when they hit, run blameless post-incident learning, and ship the durable fix - not just the patch.
• Observability That Earns Trust - Improve monitoring and alerting to cut noise, surface real signal, and reduce on-call burnout.
• Pragmatic Security & Compliance - Partner with security to implement controls that hold up to audit without crippling velocity, keeping secrets management, access controls, and network boundaries sane and defensible.
• Developer Experience - Treat operational pain as a bug. Automate, document, and pave the road for the engineers shipping on top of your platform.
• On-Call Ownership - Participate in the team’s weekly 24x7 rotation (handoff Mondays ~11am PT). Respond promptly, escalate cleanly, and own customer-impacting issues through to resolution.

Who You Are

• Production Owner - You don’t need constant direction and don’t wait to be told something is broken. You go look.
• Pragmatic Operator - You’re opinionated but optimize for outcomes, not ideology. You push back when something is unsafe or short-sighted, and concede when you’re wrong.
• Automation Mindset - You document and automate what matters. Tribal knowledge is a bug. Manual runbooks are a smell.
• Clear Communicator - You can explain an outage, a tradeoff, or a risk to engineers, security, and leadership without losing nuance or hiding behind jargon.
• Quiet Reliability - You take pride in the unsexy work: clean rollbacks, sane secrets, quiet alerts, repeatable deploys.
• Engaged Teammate - You show up in team discussions, design reviews, and task refinement. This isn’t a tickets-only seat.

Your Background

• 7+ years of experience in DevOps, SRE, or infrastructure engineering roles.
• Strong hands-on experience operating Kubernetes in production - not just standing it up.
• Deep familiarity with at least one major cloud provider (AWS strongly preferred).
• Proven depth in Infrastructure as Code - Terraform and Helm Charts are essential, not nice-to-haves.
• Experience implementing and maintaining CI/CD systems at scale.
• Strong Linux fundamentals and real production debugging skills.
• Comfortable with a weekly 24x7 on-call rotation and the responsiveness it demands.
• Nice to have: Experience operating MongoDB, PostgreSQL, or other stateful systems in production.
• Familiarity with security tooling, certificate management, or compliance frameworks.
• Background in SaaS operations or environments with real uptime, security, or regulatory stakes.
• Track record of improving developer experience through tooling and automation.

Tech Stack & Team

Production Kubernetes, Terraform, Helm, AWS, CI/CD tooling, Linux, monitoring/observability tooling, security tooling, secrets management, on-call rotation.

Benefits & Perks

• Flexible Working Hours & Workplace
• Open Vacation Policy
• Equal Opportunities: Incode is an equal opportunity employer with a diverse, inclusive, global team.
• Reasonable accommodations available throughout the hiring process

Executive Assistant to the CEO

What you'll do

• Be a reliable partner to the leadership team, anticipating needs, spotting gaps, and keeping high-priority work moving.
• Manage the CEO’s calendar, inbox, scheduling, and support his day to day to ensure priorities and communications are handled efficiently.
• Coordinate all travel and event logistics for the CEO, including air, lodging, itineraries, transportation bookings and all expenses.
• Maintain an understanding of the business and how it operates while navigating through continuous changes.
• Manage the CEO’s expense reporting, reconciliation, and document coordination.
• Grow with the role. As the company scales, so do you, with room to take on bigger scope over time.

Who you are

• Thrives in a fast-paced, high-growth startup environment where priorities shift quickly and no two days look exactly the same.
• Is extremely organized with exceptional attention to detail, ensuring nothing falls through the cracks while managing multiple priorities simultaneously.
• Has a proactive, ownership-driven mindset with a no-task-too-small attitude and a willingness to jump in wherever needed.
• Brings a warm, positive, and highly professional demeanor when interacting with executives, candidates, customers, and external partners.
• Is highly reliable, resourceful, and an excellent communicator with strong judgement and the ability to operate independently.
• Has fluency working with Google Workspace (Drive, Gmail, etc.) and Slack.

Qualifications

• 1-5+ years of experience in a high-impact, high-ownership role supporting or reporting directly to C-level leaders, ideally within a fast-paced startup or high-growth environment. Relevant prior experience may include roles such as Executive Assistant, Business Operations, Strategy & Operations, or Project Coordinator.
• Exceptional organizational and project management skills with meticulous attention to detail.
• Strong written and verbal communication skills with the ability to interact professionally across all levels of an organization.
• Proven ability to manage sensitive information with discretion, professionalism, and sound judgement.
• Experience coordinating calendars, travel logistics, managing expenses and reporting.
• Comfortable juggling multiple work-streams simultaneously while maintaining a high level of responsiveness and accuracy.

Benefits & compensation

• Competitive salary and stock options
• 100% covered health, dental and vision insurance (with additional buy-up options)
• Unlimited paid time off every year in addition to company observed holidays
• Daily lunch & dinner
• $100 / month wellness stipend
• 401(k) w/ employer match
• Pre-tax commuter benefits
• Bi-annual team offsite
• Relocation assistance

Company and role notes

The base salary for this role is $70,000 to $110,000 USD. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

Accounts Payable Finance Manager - Castrol

Please find attached

This is a Castrol requisition and the successful candidate will become part of the Castrol ring-fence ahead of the Castrol divestment later in 2026. From the point of the divestment, you will be employed fully by Castrol and no longer be a bp employee.

At Castrol, we are reimagining energy for people and our planet. Creating a more efficient business that makes the Best use of its resources is a critical part of getting there. And that is what our Castrol Capability Centre (CCC) in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of Castrol’s Business processes across the globe. Driven by our Castrol values and comprising capabilities in data, procurement, finance and customer service, the CCC will drive pioneering digital solutions and agile ways of working.

Key Accountabilities & Challenges

• Accountable for ensuring accurate and timely recording and payment of all third party supplier invoices while ensuring adherence to policies and procedures in the drive for exceptional service, operational excellence and compliance.
• Lead a team of Managers, Leads, Analysts and SMEs for the Invoice Processing and Payments.

Invoice processing

• Be the Partner concern point for all of Invoice Processing
• Ensure accurate and timely delivery of payables services (i.e. invoice/ payment processing, report preparation, etc.)
• Coordinate the reconciliation of the relevant systems to ensure they balance and that any discrepancies or variations are investigated and corrected
• Implement compliance with the Balance Sheet Integrity/ Reconciliation standard; accurate and timely reporting to Internal Control on ledgers for which the team is responsible.
• Work with relevant Internal Control team to retain controls currently owned within the team and facilitate internal and external audit review
• Provide payables related advice and information as and when required
• Implement standards for the expense process and proactively identify, propose and implement continuous improvement opportunities in existing processes
• Regularly monitor the tracking and resolution of outstanding issues that have been intensified, or further bring up to the vital parties .
• Monitor open and overdue invoices and communicate and follow-up accordingly with the appropriate partners.
• Gather, collate and analyse data as and when necessary, in order to prepare and maintain various reports as and when needed.
• Review of documents and adjustments for monthly, quarterly, and year-end close
• Reconcile the relevant system and journals and ensure that reviewed and processed and paid on time
• Handle the processing of invoices dropout from BOT process/ other automated channels
• Support CI (continuous improvement) in AP operational processes, process simplification and compliance
• Responsible for the People development and creating an inclusive work environment and a psychologically safe space for team to thrive in
• Encourage speak up and inclusive culture
• Provide regular feedback and check-in with team members towards achievement of their Goals & Objectives
• Live the Code and Castrol’s organizational values and goals and ensure the team adheres as well,

PAYMENTS

• Accountable for service delivery that drives effective invoice processing, prompt payment to Castrol supplier and issue resolution on employee expenses
• Provide end to end proactive monitoring and management of transactional pipeline to ensure workload prioritization drives better user experience and on time payment to suppliers
• Support Squads to implement timely and ground-breaking improvements in existing processes delivering better value and experience.
• Inspire, coach, and partner with business partners and 3rd party vendors to deliver outcomes whilst ensuring an inclusive culture
• Resolve sophisticated issues that are intensified by the team and supervise and monitor their performance
• Ensure compliance to relevant policies that may differ from country to country whenever possible, failing which may result in a negative impact on Castrol.

Expectations

• High level of familiarity with the systems used in order to maintain and reconcile the relevant system to ensure it balances correctly.
• There is a high financial and reputational risk involved in prompt and accurate payments processing, Payments reviewed thoroughly to ensure completeness and accuracy.
• Invoices need to be processed and verified in an accurate and timely manner within tight deadlines.
• Liaising with vendors and colleagues in different time zones and potentially in different languages requiring thorough coordination between teams !
• Develop a good understanding of all the business partner organisations served as well as the operations in order to be able to deliver high quality service and outcomes.
• Familiar with the different AP processes and systems involved between the respective teams.
• Run different partners of various levels of seniority in order to better understand expectations and needs.
• Laisse with multiple internal and external partners in different time zones and potentially in different languages requiring rigorous coordination between teams
• Manage team members who are servicing different customers in various geographical locations and using different systems
• Working hours (ANZ/ASPAC/UK/Europe/US shift) to support Business Partners Organisational Change
• Support changes in services by managing the management of change process with partners – internal & external.
• Help with input / support on case for change proposals
• Support internal change communications and implementation
• Drive a culture of continuous improvement and strive improvement towards operational excellence

Risk Management

• Oversee and manage the accurate and timely delivery of AP services (i.e. invoice, payment, report preparation, etc.)
• Identify, manage and advance risks as required
• Ensure continuous operations including BCP
• Enforce compliance with Balance Sheet Integrity/Reconciliation standard; accurate and timely reporting to Internal Control on ledgers for which the team is responsible
• Work with relevant Internal Control team to maintain controls currently owned within the team and facilitate internal and external audit review

Qualifications, Competencies & Approach

Essential Education & Experience

• Bachelor’s Degree in Finance, Accounting, Management or related field, or currently pursuing professional qualifications (e.g. ACCA, CPA, CIMA).
• Minimum of 18-20 years of experience in general accounting, accounts payable and / or invoice processing operations.
• Experience on tools –SAP, Ariba Guided Buying, JDE for invoice processing and payments
• Direct process management experience including procedures, driving innovation, continuous improvement, technologies, processes, procedures and tools
• Good skill in using Excel
• Experience of working cross culturally and in an international environment
• Ability to communicate and influence across different levels in the organisationEngaging and collaborative way of working
• Resilient and experienced in working in multi-faceted environment

Approach

• Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices
• Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and collaborates to achieve results
• Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
• Effortless customer experiences - Understands customer needs and delivers digital seamless self-service customer experiences
• Digital first - Applies creative digital solutions to solve problems

Key Competencies

• Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change
• Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities.Identifies potential new or emerging risks / threats and implements mitigation plans
• Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
• Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
• Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information
• Decision Making– Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
• Innovation– Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new ideas, projects and opportunities
• Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the partner. Knows when and how to use the chain of command
• Problem Solving- Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems
• Relationship Management- Establishes and maintains relationships with peers and internal business partners to achieve results .
• Eye For Business- Identifies new or alternative approaches to performing business activities more efficiently .

At Castrol, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Business Continuity Manager

Department: Risk

Location: Berlin

About the opportunity

We are seeking a Business Continuity Manager to join our Outsourcing & Business Continuity Management team. Our team strengthens operational resilience by managing risk, conducting impact analyses, and supporting regulatory readiness. We value ownership, collaboration, and proactive communication, empowering team members to lead projects and drive improvements. This is an excellent opportunity for an ambitious professional to drive strategic expertise across business continuity and outsourcing management and to play a pivotal role in shaping our processes and mentoring our expanding team.

In this role, you will:

• Lead the development, implementation, and maintenance of the Business Continuity Management and Crisis Management framework across all operations
• Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
• Manage complex business impact analyses (BIAs) and risk assessments to identify critical business functions and dependencies
• Support the implementation and integration of tooling related to BCM and CM
• Support the leads in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls
• Create training and awareness plans across the organization to build a strong resilience culture
• Highlight potential gaps and risks to senior leaders, committees, and governance forums with supporting KPIs on readiness, outcomes, and emerging risks
• Plan, manage, and conduct regular continuity testing (table-top exercises, simulations, recovery drills) and track remediation of gaps by the 1st LoD
• Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance
• Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning
• Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk
• Monitor regulatory and industry developments in operational resilience and adapt frameworks accordingly

What you need to be successful

Background

• Bachelor’s or Master’s degree in Resilience, BCM, Business Administration, Risk Management, or other relevant areas in Business Continuity Management / Crisis Management / Operational Resilience
• 6+ years of professional experience (may include ICT Risk and Third Party Risk Management) gained in banking / financial services or consulting

Skills

• Good knowledge of relevant legal and regulatory requirements (e.g., MaRisk, BAIT, DORA) and common industry standards (e.g., ISO 22301)
• Strong analytical and conceptual skills, creativity, critical thinking, as well as the ability to identify problems and propose practical solutions
• Excellent communication skills on both technical and managerial level
• Good understanding of relevant legal and regulatory requirements and common industry standards
• Proven track record in project delivery and process ownership
• A proactive mindset, autonomous attitude, and a strong “get things done” approach
• Hands-on approach and eagerness to tackle new topics, while demonstrating a quick grasp in conceptual project work and operational resilience topics
• Ability to translate regulatory requirements into actionable controls and processes
• Fluency in English is required, German is a plus

What’s in it for you

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages. We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you! Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion

[Apply for this position](https://n26.com/en-eu/careers/positions/7981825/apply)

What you'll be doing:

• analyze and evaluate sales team performance;
• analyze the full customer journey — from website visit and lead acquisition to purchases and re-engagement;
• collect data from multiple sources, build aggregates, and ensure data quality;
• provide the sales team with clear and insightful reporting: build dashboards, set up alerts, etc.;
• proactively monitor metrics: identify anomalies and deviations, suggest new data cuts, perform cohort analysis, identify growth opportunities, and formulate hypotheses;
• participate in sales planning, KPI tracking, and long-term planning;

What we expect from you:

• 3+ years of experience as a business or data analyst;
• strong knowledge of SQL and Excel;
• active use of AI tools (e.g., ChatGPT, Claude);
• ability to visualize data and work with BI tools;
• experience working with APIs of CRM systems, marketing platforms, and ad platforms is a plus;
• experience in B2B SaaS is a plus;
• strong ownership and proactivity: willingness not only to execute tasks but also to propose hypotheses and research directions;
• experience working with multiple stakeholders and the ability to communicate insights clearly, as well as help define business needs and expectations;

How we work:

• work from anywhere in the world: no location restrictions, salary paid in USD, travel-loving culture;
• no bureaucracy: efficient processes, horizontal and open communication, quick idea discussion and decision-making;
• benefits compensation: private medical insurance, psychotherapy or language courses, sports activities, and sick leave.

Who you are / Team description / Tech stack / Requirements

• We are looking for a Business Analyst who will deeply dive into sales processes, identify growth opportunities, and work closely with stakeholders to improve performance through data.
• This role sits at the intersection of data and business analytics — we expect a strong understanding of business processes as well as a willingness to develop analytical skills further.
• Experience with BI tools, APIs of CRM/marketing/ad platforms, and B2B SaaS familiarity are considered a plus.

Senior Data Scientist (f/m/d)

Location: Hamburg

Employment Type: Full time

Department: adjoe

adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.

Architecting Intelligence to Optimize 200M+ Daily Decisions

As the intelligence core of our engineering organization, our Data Science team doesn't just deploy models, we engineer the fundamental decision engine that powers our platform. At a scale of 770 million users and 100,000+ predictions per second, we are solving a multi-objective optimization problem that balances user incentives, advertiser ROI, and long-term platform health in real time.

Our architecture is built on a 1PB+ behavioral data lake, providing the high-fidelity input necessary to train deep learning models that predict individual user engagement with precision. We aren't just optimizing clicks, we are dynamically calculating optimal reward structures to sustain a global value exchange.

Engineered for performance, our stack leverages Tensorflow and PyTorch for model training, NVIDIA Triton to achieve sub-100ms inference. We own the full ML lifecycle from high-level research and feature engineering to deployment and A/B experimentation. Here, you will find the autonomy, the data depth, and the massive scale required to solve the most complex optimization challenges in the adtech ecosystem.

Your Mission & Who We Are Looking For:

• Proven track record in production ML. You have 5+ years in Data Science with a history of deployed models that moved real business metrics, not just research that stayed in notebooks. At adjoe, you'll be building models that predict LTV, conversion, and user behavior across 770 million users, directly impacting advertiser ROAS and publisher revenue.
• Deep learning is your primary tool. You have strong hands-on experience with PyTorch or TensorFlow and have deployed deep learning models in production environments handling 1M+ daily predictions. You know the difference between a model that works in evaluation and one that holds up under real traffic.
• Full ML lifecycle ownership. You own the problem end-to-end from extracting insights out of terabytes of behavioral data using Trino, Spark, or AWS Athena, through model development and A/B validation, to production deployment. Experience with Airflow or model hosting is a strong plus.
• Fluent in both Python and data at scale. You work comfortably with the core DS stack (pandas/polars, numpy, scikit-learn, LightGBM, CatBoost, XGBoost) and have advanced SQL skills for drilling into large distributed datasets.
• Bridges ML and product. You can translate product requirements into ML logic and explain model behavior and impact to non-technical stakeholders without losing the technical depth underneath. AdTech experience is a strong plus.

What’s in It for You?

🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.

At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.

• Go Big. Own projects with impact on 770M users and push adtech boundaries.
• Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
• Be Direct. Solve problems openly and collaborate across teams.
• Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
• Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.

We welcome applications from people who will contribute to the diversity of our company.

Apply for this Job

Frontend Team Lead

What you'll do

• Lead and manage the frontend team: plan work, balance workload, and support engineers in solving complex technical and architectural challenges
• Design architectural solutions and contribute to the development of core application components
• Work with brokerage integrations and external APIs, participating in the design and implementation of complex business workflows
• Conduct code reviews and establish, maintain, and promote engineering quality standards
• Support team growth through regular 1:1 meetings, mentoring, and helping engineers develop both technically and professionally
• Collaborate with cross-functional teams and participate in cross-team technical discussions
• Lead technical meetings and discussions with English-speaking partners and stakeholders

What makes you the perfect fit

• 5+ years of commercial frontend development experience working on applications with complex business logic
• Strong proficiency in JavaScript and TypeScript, with hands-on experience in React
• Experience managing a software development team of at least 3 engineers
• Proven experience designing the architecture of complex client-side applications
• Solid understanding of browser internals, asynchronous programming, and web performance optimization
• Experience writing and maintaining unit, integration, and end-to-end (E2E) tests
• Strong communication and collaboration skills
• Commitment to continuous professional growth and a passion for mentoring and developing others

What we offer you

• Flexible working hours and a hybrid work format
• Well-equipped offices for focused and collaborative work
• A global, distributed team of 500+ professionals
• Learning, mentorship, and long-term career growth
• Relocation support and private health insurance
• Performance-based bonuses
• TradingView Premium access
• Regular team events and company-wide meetups

Team description

TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries. We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group. We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience.

Location & general

Product · Tbilisi, Cyprus · Hybrid

Tech stack

JavaScript, TypeScript, React

Middle QA Engineer - Job Description

What you'll do

• Own end-to-end quality assurance across a multi-component ecosystem, including Web, iOS/Android mobile applications, and Backend services
• Lead validation of high-risk integrations, including third-party SDKs, ensuring data integrity, performance, and reliability
• Design and maintain test strategies, test plans, and acceptance criteria for complex product features
• Perform early-stage (shift-left) analysis of requirements, specifications, and architecture to identify risks and inconsistencies
• Manage the full defect lifecycle: identify, document, prioritize, and verify fixes within release cycles
• Conduct root cause analysis (RCA) using logs and monitoring tools across staging and production environments
• Collaborate with DevOps and Automation teams to improve CI/CD processes and accelerate delivery
• Provide flexible QA support across teams and projects based on business needs

Requirements

• Over 3 years of experience in Software Quality Assurance within product-driven or financial environments
• Strong expertise in mobile QA: deep understanding of iOS and Android architectures, experience with Xcode and Android Studio, and client-server interactions
• Hands-on experience with traffic inspection tools (e.g., Charles, Proxyman, Fiddler) for debugging integrations and analyzing API traffic
• Solid experience in backend and API testing: REST (Postman, Swagger, cURL) and familiarity with gRPC (Protobuf)
• Understanding of microservices architecture and event-driven systems (e.g., Kafka)
• Experience with monitoring and logging tools (e.g., Sentry, Firebase Crashlytics, Kibana) for troubleshooting and RCA
• Strong knowledge of QA methodologies, Agile/Scrum practices, and experience working in complex, enterprise environments
• English B2

Nice-to-have

• Basic knowledge of test automation, CI/CD (GitLab CI/GitHub Actions), containerization (Docker/Kubernetes), and SQL for data validation

We offer

• Long-term service agreement contract with QIC with 3 months probation period
• Remote-friendly culture with 25+ countries represented
• Payment in US dollars monthly to your bank account using SWIFT
• Full-time remote, 5 days per week (Sunday–Thursday), GMT+3 timezone
• Vacation: 20 days, 10 sick offs per year
• Performance reviews twice a year, with potential raises
• Potential relocation support to Doha, Qatar

Who you are

• Driven QA professional with a strong focus on end-to-end quality across web, mobile, and backend services
• Proactive with strong collaboration skills to work with cross-functional teams
• Analytical thinker with a track record of identifying risks early and driving improvements

Technologies we work with

• Vue 3, Pinia, Nuxt 3, Storybook, Sentry, Golang, PostgreSQL, Kafka, gRPC, Camunda
• Redis, Docker/Kubernetes, Prometheus/Grafana, TypeScript
• Vite, Nx, Sass, Vitest, Prettier, Strapi, Eslint

Team description

City Team in QIC app City Team drives QIC’s non-insurance ecosystem, focusing on building travel products from scratch and creating seamless, digital-first solutions that integrate into everyday life.

Senior Service Delivery Manager, Operations

What you’ll do:

• Build, mentor, and scale a team of verification specialists servicing the enterprise mortgage customer base
• Serve as a company and product expert, representing the team and its service externally to customers
• Proactively manage the customer feedback loop, efficiently fielding requests and needs, and rapidly translating them into impactful solutions
• Develop and implement robust frameworks and processes to consistently meet and exceed the high standards of Checkr’s customers
• Design and facilitate training programs on quality protocols, operational workflows, product offerings, and customer personas in collaboration with senior team members
• Identify and spearhead product and operational improvements in close collaboration with Product, Engineering, and Customer Success teams
• Partner with executive leadership on operational initiatives, stay current on product updates and customer needs, and ensure timely completion of cross-functional deliverables

What you bring:

• 7+ years or more of management experience in operations or a related production field
• 5+ years of experience in a people management role (managers and individual contributors)
• 2+ years of experience in leading projects or peers to achieve common goals
• Proven experience building, scheduling, managing and scaling high-performing teams
• Outstanding organizational, planning, and problem-solving skills with the ability to prioritize multiple issues and produce solutions
• Excellent written and verbal communication skills; proven ability to establish relationships with direct reports, peers, executives and clients
• Strategic and Process-Oriented: Takes initiative to set priorities, drive results, and improve workflows by identifying inefficiencies
• Mentorship and Data-Driven Problem Solving: Develops talent, upholds high performance standards, and uses data analysis to identify root causes and implement solutions
• Collaborative and Communicative: Works cross-functionally, navigates multiple systems, and clearly conveys expectations, feedback, and updates
• Organized and Adaptable: Balances priorities, meets deadlines, delivers quality work, and effectively responds to change
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
• In-office perks and hub locations with expectations to work from the office 3+ days a week
• A relocation stipend may be available for those willing to relocate to a Checkr hub location

Who you are / Team description

Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. The Senior Manager will build and lead a team dedicated to servicing our core mortgage solution for the enterprise customer base. This role will play a critical part in the company’s service offering, executing above industry standards in speed, accuracy, and customer experience. As a key member of the Operations department leadership team, this leader will contribute directly to defining and driving organizational strategy and achieving company-level goals.

Senior Technical Recruiter

About This Position

We are searching for a Senior Technical Recruiter to join our Fenix24 team. This is a unique, high-impact opportunity to build our in-house talent acquisition function from the ground up. As our sole recruiter, you will own end-to-end hiring across all four of our battalions — Fenix24, Athena7, Grypho5, and Argos99 — sourcing and placing battle-ready cybersecurity professionals who help protect organizations on the front lines of the global cyber war. You will be the driving force behind our ability to grow our army of specialists, with direct access to leadership and a mandate to move fast, build relationships, and hire the best in the industry.

Key Responsibilities

• Own full-cycle global recruitment for all four Fenix24 battalions
• Build and execute sourcing strategies for highly specialized cybersecurity roles.
• Source passive candidates through proactive means
• Implement and manage an ATS to ensure pipeline visibility, data integrity, and accurate reporting for leadership.
• Partner directly with hiring managers across all battalions to define role requirements, design interview processes, create scorecards, and ensure efficient, consistent hiring decisions.
• Support the full transition from the current RPO provider, including active pipeline migration, candidate relationship continuity, and vendor wind-down.
• Own offer management end-to-end, including compensation benchmarking, negotiation, and closing candidates in a highly competitive cybersecurity talent market.
• Manage our employee referral program that leverages Fenix24’s network of battle-tested specialists to generate high-quality inbound talent.
• Deliver weekly and monthly hiring metrics to leadership covering time-to-hire, cost-per-hire, pipeline conversion, offer acceptance rates, and sourcing channel effectiveness.
• Other duties as required.

Qualifications, Requirements & Preferred Skills

• 5+ years of full-cycle technical recruiting, with at least 2 years focused on cybersecurity or information security roles in the US market.
• Proven track record of closing 8–12 roles per month as a solo or lead recruiter, across a mix of technical and non-technical cybersecurity positions.
• Proficiency with ATS platforms and cybersecurity-specific sourcing tools and communities; experience with technical assessment platforms.
• Excellent analytical, organization, and problem-solving skills.
• Demonstrated strong written and oral communication skills, including strong relationship building skills and leadership capabilities.
• Ability to form relationships across all levels of the company while modeling Fenix24’s mission, culture, and values as an ambassador of The World’s First Civilian Cybersecurity Force.

Core Values & Competencies

• Mission-driven: You are motivated by more than metrics. You understand that every hire you make strengthens the front lines of the global cyber war, and you bring that sense of purpose to every candidate conversation.
• Integrity: You represent Fenix24 honestly and transparently to every candidate — setting realistic expectations, delivering timely feedback, and treating every person in the process with respect regardless of outcome.
• Speed and precision: In ransomware recovery, minutes matter. You carry that same urgency into recruiting — moving fast without cutting corners, and making high-quality decisions at pace.
• Collaboration: You are a force multiplier. Even as a solo function, you invest in relationships with every hiring manager, create clarity in every process, and make it easy for the whole organization to hire well.

Why work for us?

We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster! We truly value our employees and provide an extraordinary package to prove it, including:

• Internal and external learning & development opportunities, including career advancement
• Scheduled & flexible PTO programs
• Family friendly programs- Care packages
• Regular team building events
• Competitive compensation & benefits including:
  • Private health insurance
  • Mental health and wellness programmes
  • Company-matched pension scheme
  • Life insurance and income protection insurance
  • Monthly fitness/gym membership allowance

What you'll do

Own end-to-end recruitment for four battalions; build sourcing strategies; manage ATS and reporting; collaborate with hiring managers; transition from RPO; manage offers and referrals; report on hiring metrics; uphold company values.

Who you are

Seasoned technical recruiter with cybersecurity domain experience, strong communication and relationship-building skills, and the ability to work independently with a mission-driven mindset.

Tech Stack

ATS platforms; cybersecurity-specific sourcing tools; technical assessment platforms.

Senior FP&A Lead — Planning & Modelling

Bolt's Micromobility business has scaled into a significant vertical — and it now needs financial steering built specifically around it. This is a rare opportunity to build an FP&A function from scratch, own the forecast as the steering tool of the business, and shape the strategic direction of a fast-growing vertical. You'll report directly to the CFO, Micromobility.Locations: Lisbon, Portugal | Tallinn, Estonia

About the role

As the Senior FP&A Lead — Planning & Modelling, you'll be one of the first dedicated planning professionals within the Micromobility business. The function is being built from the ground up — with Bolt Group's data infrastructure and institutional knowledge as a foundation, but with the full complexity of a standalone vertical to manage.

Your responsibilities include owning financial planning, scenario modelling, and business steering simultaneously. The forecast is the steering tool. The numbers are how the business is run. Your measure of success is the quality of decisions the business makes with your financial framing.

Main tasks and responsibilities:

• Own and maintain the master forecast as the single source of truth; deliver monthly top-down updates and periodic bottom-up planning cycles, including the annual budget and CAPEX/OPEX planning.
• Build and maintain fully integrated three-statement financial models (P&L, Balance Sheet, Cash Flow) with operational drivers embedded; monitor key KPIs and surface risks and opportunities with supporting scenario analysis.
• Challenge assumptions, model business plans, and provide the financial framing that drives commercial decisions — at country, city, and product level; evaluate business cases and investment proposals with a clear ROI and risk framework.
• Build scenario and sensitivity models to evaluate strategic trade-offs; translate outputs into clear, actionable recommendations that influence how the business is run.
• Produce a clear, decision-focused management report each month; own the integrity of the financial outputs and ensure they are usable by leadership — not just presentable.
• Coordinate with Bolt Group FP&A on planning assumptions, consolidation inputs, and reporting standards; manage the MM business's contribution to Group cycles accurately and on time.

About you

• Proven experience in FP&A or corporate finance, with a track record of acting as a financial business partner to senior operational leadership in a high-growth, technology, or mobility environment.
• Strong commercial instincts — ability to use financial models to challenge assumptions, frame strategic trade-offs, and influence decisions, not just report on them.
• Exceptional financial modelling skills — able to build complex, fully integrated three-statement models from scratch with clean structure, transparent assumptions, and scenario flexibility.
• Experience with financial planning tools (e.g. Pigment, Adaptive Insights, Anaplan) and advanced Excel proficiency.
• Highly autonomous, with strong cross-team coordination skills — able to manage competing workstreams, set priorities independently, and align effectively with a large Group organization.
• Familiarity with covenant structures, lender reporting, or investor relations is a strong advantage.
• At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.
• Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.

Apply now and join us to make cities for people, not cars.

Job title: Retention Growth Manager

Location: Limassol

Requirements

• Retention and lifecycle marketing expertise: 3+ years of experience developing activation, retention, reactivation, and win-back strategies that drive sustainable growth in user engagement and product usage
• CRM and communication channels: Strong experience managing lifecycle communications across email, push notifications, in-app messages, SMS, messengers, and chatbot channels to improve user retention and activity
• Data-driven growth management: Ability to analyze user behavior, identify friction points in the customer journey, formulate retention hypotheses, and validate initiatives through measurable business impact
• Segmentation and experimentation: Experience building user segmentation frameworks, conducting A/B tests, working with control groups and uplift analysis to optimize communication and retention performance
• Campaign and bonus mechanics: Expertise in designing and evaluating bonus, loyalty, and motivational campaigns with a clear understanding of incremental impact, retention effects, and incentive costs
• Strategic stakeholder management: Ability to collaborate with Product, Analytics, CRM, Marketing, and Development teams while advocating for retention initiatives through data-backed business cases
• AI and automation tools: Experience leveraging AI-powered solutions, automation platforms, and advanced CRM technologies to improve campaign efficiency, personalization, and retention performance

Key responsibilities

• Develop and execute activation, retention, reactivation, and win-back strategies to increase user engagement, product usage frequency, and long-term retention
• Design and optimize lifecycle journeys including onboarding, activation, engagement, churn prevention, and reactivation scenarios to improve key retention metrics
• Manage user communications across email, push notifications, in-app messages, SMS, messengers, and chatbot channels to deliver personalized and scalable customer experiences
• Launch, monitor, and optimize regular, trigger-based, and segment-driven campaigns while transitioning communication processes toward automated workflows and event-based triggers
• Formulate, prioritize, and validate retention hypotheses through experimentation, A/B testing, control groups, and uplift analysis to identify the most effective growth initiatives
• Lead bonus and motivational campaigns, define segmentation requirements, advocate retention priorities with product teams, ensure compliance with Responsible Gaming policies, and manage a small team to achieve retention growth objectives

What we offer

• High salary (plus performance bonuses and salary revision)
• Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00
• 24-days holiday leave
• First line seaview from your office
• Corporate English and Greek lessons
• GYM and SPA in the office
• Corporate meals
• Eventful corporate life
• Exciting work challenges that allow you to grow to your full potential
• A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience

Application Support Specialist

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licenses, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Duties and Responsibilities:

• Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).
• Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.
• Investigate issues using logs, monitoring tools and API testing.
• Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.
• Provide software licenses to the employees.
• Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation
• Identify recurring problems and drive automation or process improvements to reduce ticket volume.
• Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).
• Participate in on-call/shift rotation if required.
• Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)
• Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)
• Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements

• 3+ years in application support / technical support / service operations (L2).
• Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).
• Experience working with ticketing systems (Jira Service Management, Software, Confluence.)
• Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).
• Scripting for automation (Python/Bash/PowerShell).
• Understanding of incident/problem management (ITIL concepts are a plus).
• Comfortable communicating with both technical and non-technical stakeholders.
• Strong documentation habits and attention to detail.
• Proactive and goal oriented mindset.

✅ Nice to have:

• Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).
• Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.
• Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).
• Experience working with a huge amount of systems.
• The desire and ability to organise and manage a large number of systems from scratch.

✅ We offer excellent benefits, including but not limited to:

• 💻 Learning and development opportunities and interesting, challenging tasks.
• ✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
• 📚 Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
• 🎾 Partial compensation for tennis and padel lessons.
• 🏀 Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
• 🏥 Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
• 🏝 Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
• 🚌 Transport compensation - 200 euros net per month.
• 📈 Competitive remuneration level with annual review.
• 🤝 Teambuilding activities.

Final note

Bold moves start here. Make yours. Apply today!

DIE ROLLE & DAS TEAM

Als Store Manager (all genders) in Berlin verantwortest du den wirtschaftlichen Erfolg und die Weiterentwicklung des Stores. Gemeinsam mit dem Area Management & Retail Team setzt du strategische Entscheidungen um. Zudem sorgst du für ein optimales Einkaufserlebnis und ein ideales Arbeitsklima für dein Team von ca. 50 Mitarbeitenden.

WIR MÖCHTEN DICH KENNENLERNEN, WENN…

• du mehrjährige Berufserfahrung im Einzelhandel sowie eine abgeschlossene kaufmännische Ausbildung (oder vergleichbare Position) mitbringst.
• du Erfahrung in der Führung und Entwicklung von Mitarbeitenden und Führungskräften hast, inklusive Feedbackgesprächen, Einsatz- und Urlaubsplanung.
• du ein ausgeprägtes analytisches Verständnis besitzt und relevante Kennzahlen sicher auswertest, um gezielte Maßnahmen abzuleiten.
• Eigeninitiative, Entscheidungsstärke und eine strukturierte Arbeitsweise zu deinen Stärken zählen.

UNSERE VORTEILE

• Mitarbeiteraktienprogramm
• 40 % Rabatt auf Mode- und Beautyprodukte, die von Zalando verkauft und versandt werden, 30 % Rabatt auf Lounge by Zalando, Rabatte von externen Partnern
• Planbare Arbeitszeiten
• 2 bezahlte Freiwilligentage pro Jahr
• Mindestens 27 Urlaubstage pro Jahr
• Umzugshilfe verfügbar (vorbehaltlich vorheriger Vereinbarung)
• Familienservices, einschließlich Beratung und Unterstützung
• Gesundheits- und Wellnessoptionen (einschließlich Wellhub, ehemals Gympass)
• Psychologische Unterstützung und Coaching verfügbar
• Förderung deiner beruflichen Entwicklung durch unsere Schulungsplattform und halbjährliche Peer-to-Peer-Bewertungen

ÜBER ZALANDO OUTLETS

Wir sind der Zalando Sale zum Anfassen! In unseren Zalando Outlet Stores laden unzählige Artikel aus dem Zalando Sortiment zum Stöbern und Shoppen ein. Unser Ziel: Ein perfektes Einkaufserlebnis, das genauso viel Freude macht wie im Zalando Online Shop.

WER WIR SIND

Im Store Management Team stehen unsere Kundschaft und unser Team im Mittelpunkt. Wir schaffen ein inspirierendes Einkaufserlebnis und ein optimales Arbeitsklima. Werde Teil unseres Teams – ab sofort an unserem schönen Standort in Berlin!