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Orca-T Account Manager - open territories (Pacific Northwest / Midatlantic)

More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a commercial-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives.

Position Summary

The Orca-T Account Manager (now branded as TREGZI) will serve as the primary liaison between Orca Bio and our Authorized Treatment Centers (ATCs). This individual is responsible for building and managing key relationships, supporting treatment site readiness and execution, and driving appropriate use of Orca Bio’s approved therapies. The OTAM plays a central role in creating a smooth and effective experience for treatment sites, physicians, and other healthcare stakeholders. This is a high-impact, field-based role that requires both strategic thinking and tactical execution. It offers the opportunity to help shape how groundbreaking therapies are delivered to patients who need them most.

Travel/Location

Must live in assigned territory (recruiting for multiple territories). Currently recruiting for Pacific Northwest/Northern California territory; candidate should reside in northern CA, WA, OR, or ID. Willingness to travel up to 50%, based on business needs.

Director of Global Developer Success

Summary Temporal is hiring a Senior Manager, Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal. Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function.

What you will do

• Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments.
• Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence.
• Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership.
• Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations.
• Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets.
• Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs.
• Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise.
• Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements.
• Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone.
• Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust.

What you will bring

• 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams.
• Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization.
• Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management.
• Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. Ability to reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows.
• Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed.
• Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality.
• Strong customer communication skills in high-pressure situations. Ability to write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly.
• Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers.
• High ownership and builder mindset. Ability to create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence.

Nice to haves

• Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling.
• Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions.
• Energized by working within a GTM organization.
• Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling.
• Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies.
• Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage.

Compensation

The estimated pay range for this role is $190,000 - $230,000 based on experience and location. Equity Options - Eligible for stock options as part of Temporal's equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.

Employee benefits and perks

U.S. Benefits: Unlimited PTO, 12 Holidays + 2 Floating Holidays; 100% Premiums Coverage for Medical, Dental, and Vision; AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available); Empower 401K Plan.

Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

International Benefits: PTO and Benefits outside the United States vary by country, issued in partnership with Remote.com. Perks for learning & career development, lifestyle spending account, home office setup, professional memberships, work-from-home meals, Calm app for mental wellness.

Travel: Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other moments.

Equal opportunity

Temporal Technologies is an Equal Opportunity Employer. We do not discriminate on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis. All employment decisions are based on qualifications, merit, and business need. We embrace diversity and provide access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, programs, and activities. If you need a reasonable accommodation, please let your Recruiter know.

What You’ll Do

Lead the design, execution, and continuous improvement of Affirm's Engineering University Programs, including internship, apprenticeship, and new graduate programs. Deliver an exceptional experience for early-career talent through engaging programming, events, and development opportunities. Partner closely with University Recruiting to ensure a seamless experience from candidate acceptance through program completion. Collaborate with stakeholders across Engineering, Talent Acquisition, People, and Learning & Development to align program goals, drive engagement, and measure success. Use participant feedback, stakeholder input, and program metrics to identify opportunities for improvement and enhance program outcomes year over year. Manage program communications, timelines, logistics, and participant support across multiple initiatives simultaneously.

What We Look For

3+ years of experience in program or project management, preferably within talent, university recruiting, or employee experience programs. Experience designing and managing university talent programs, including internships, campus recruiting initiatives, and early-career development programs. Strong written and verbal communication skills, with the ability to build relationships and influence cross-functional stakeholders. Proven ability to create exceptional participant experiences by partnering across teams, gathering feedback, and driving continuous improvement. Passion for fostering diverse, inclusive, and equitable talent programs. Strong organizational skills with exceptional attention to detail. Ability to navigate ambiguity, prioritize effectively, and manage multiple initiatives simultaneously.

Pay and Benefits

Base pay range per year: $77,000 - $127,000. Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents. Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses. Time off - competitive vacation and holiday schedules. ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount. 100% subsidized medical coverage, dental and vision for you and your dependents.

Additional Information

Remote-friendly role (#LI-Remote). The majority of roles are remote; some roles may require occasional work from an Affirm office. Affirm is a remote-first company. Visa sponsorship is not available for this position. Equal opportunity employer; accommodations available in hiring process.

Who You Are

While not listed as a separate bullet in the excerpt, the qualifications imply you are collaborative, detail-oriented, experienced in early-career programs, and committed to inclusive talent initiatives.

What You'll Do

• Forecasting & Accuracy
  • Build and maintain rolling revenue forecasts at the SKU / channel / geography level across Aura's portfolio, using SQL-based data and statistical methods
  • Refresh forecasts on a regular cadence and ahead of major launches, promotions, and peak periods, incorporating POS, sell-through, marketing performance, and inventory signals
  • Track forecast accuracy (MAPE, bias, WAPE) at the SKU / channel / week grain, set internal accuracy targets, and continuously refine methodology
  • Use statistical forecasting techniques to generate baselines and identify opportunities for model improvement
• Marketing & Channel Analytics
  • Analyze channel-level acquisition economics (CPA/CAC, payback) and surface where spend is - and isn't - driving profitable demand
  • Quantify the demand impact of campaigns, promotions, and launches, and fold those signals into the forecast rather than treating them as noise
  • Partner with Marketing to pressure-test attribution and channel-mix assumptions against actual sell-through, and support incrementality / holdout testing where it matters
  • Maintain the link between marketing spend, demand signal, and forecast as a repeatable input, not a one-off analysis
• Business Insight & Decision Support
  • Review and validate forecasts in collaboration with Sales, Marketing, and Product, ensuring alignment with product launches, promotional calendars, and market trends
  • Prepare executive-ready analysis explaining forecasts, variances, channel efficiency, and recommendations, and provide regular updates to the CRO and Revenue Leadership team
  • Champion automation and process improvements that make the team's reporting and analysis faster and more reliable

Required

• Bachelor's degree in Business, Statistics, Economics, Data Science, Marketing, or a related field
• 5–7+ years in revenue/marketing analytics, forecasting, business intelligence, or a comparable analytical role - ideally in consumer goods, consumer electronics, or DTC/e-commerce
• Demonstrated ownership of a forecast or analytical model across multiple channels, with a track record of measurable accuracy or business impact
• Expert-level proficiency in Excel or Google Sheets (advanced functions, pivot tables, data modeling, large dataset manipulation)
• Working proficiency in SQL - comfortable querying source systems and BI tools (Metabase, Looker, Snowflake, BigQuery, or similar) without depending on an analyst
• Comfort working with marketing performance and channel-economics data (CPA/CAC, ROAS) as analytical and forecast inputs
• Strong analytical judgment with attention to detail and the ability to translate data into clear, actionable business recommendations
• Excellent communication skills, with the ability to present complex analyses clearly to both technical and non-technical audiences, including executive leadership
• Proactive problem-solver who thrives in a fast-paced, entrepreneurial environment with shifting priorities

Preferred

• Experience with marketing-mix modeling or attribution analysis, incrementality / holdout testing, or channel-efficiency modeling
• Familiarity with marketing data sources (GA4, ad platforms, Klaviyo, or attribution tools)
• Knowledge of statistical forecasting methods and time-series analysis
• Basic programming, scripting, or vibe-coding skills (Python, R, Claude Code) for data analysis and forecasting
• Experience with data visualization and analytics tools (e.g., Tableau, Power BI, Looker) in addition to Metabase
• Multi-market / international analytics experience
• Consumer electronics or hardware industry experience

Benefits & Perks

• Generous stock option program - begins vesting after 1 year
• Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families
• 401(k) with match - Aura fully matches the first 4% of your salary contributed
• Lunch and snacks - In SF & NY Offices
• $150 monthly fitness allowance - gym, coaching, etc
• Flexible time off - and you’re required to take at least 10 days off each year

Note: This role is for full-time, US-based employees. Benefits may differ for part-time or international roles.

Director of Product Management - Product Platform

CaptivateIQ is looking for a Director of Product Management to lead the strategy and execution of our Product Platform — the shared foundation that every CaptivateIQ application is built on. This is the connective tissue of the company: the layers that turn a set of products into a single, AI-native system. It is where data becomes connected and queryable, where workflows orchestrate long-running human-and-agent processes, where reporting turns models into decisions, where identity and entitlements govern who can do what, where state is versioned and audited, and where the AI and agent platform gives every product a consistent, agent-accessible surface. This role owns one of CaptivateIQ’s highest-leverage areas. A single great primitive shipped here compounds across every product. It demands a leader who is hands-on, deeply curious about the systems beneath the surface, and capable of balancing rigorous platform thinking with decisive product execution.

Job Location: Midwest, East Coast, including Toronto, Canada.

Backend Engineer

Job title: Backend Engineer

About the role

We are seeking a Senior Backend Engineer with strong expertise in Node.js / Typescript to design, build, and maintain scalable backend systems. This role is responsible for delivering high-quality features end-to-end, collaborating closely with product and project managers, and continuously improving the codebase through thoughtful refactoring.

Responsibilities

• Design, develop, and deliver backend features using Node.js / Typescript, ensuring high performance and scalability
• Collaborate with product and project managers to clarify requirements and translate them into technical solutions
• Own tasks end-to-end, from implementation through testing, deployment, and monitoring
• Identify, troubleshoot, and resolve bugs and production issues in a timely manner
• Continuously refactor and improve existing code to enhance maintainability, performance, and reliability
• Review pull requests, provide constructive feedback, and uphold code quality and engineering standards
• Write clean, well-documented, and testable code following best practices
• Participate in system design and architecture discussions, contributing to long-term technical decisions
• Monitor system performance and proactively address bottlenecks or reliability issues
• Collaborate with cross-functional teams (frontend, QA, DevOps) to ensure smooth delivery of features
• Mentor other engineers and contribute to improving team processes and development workflows

Tech Stack

• Back-end heavy: Node.js, TypeScript, MySQL, REST + GraphQL
• Front-end: Vue.js (nice to have)
• Deployment: AWS, Docker/Kubernetes (nice to have)

Skills & Qualifications

• 6+ years of professional experience (primarily in Node.js and Vue.js)
• Able to work US timezone or 4+ hours overlap with mainland US
• Able to take ownership and initiative on features / problems

Benefits

• Fully remote position
• $80k – $180k (based on location, experience and seniority)
• There is a significant quarterly bonus tied to meeting sprint goals
• Paid holidays
• Personal Time-off of 15 days at start
• Engineering team retreat
• US Employees - Healthcare Insurance (Medical, Dental, Vision) - 401k Plan

What you'll get to do

• Continuously develop and improve our desktop products
• Plan, implement, and roll out new features
• Maintain and modernize application components
• Improve the stability and reliability of our software
• Lead a development team, run performance reviews and team meetings
• Drive team productivity and effectiveness
• Collaborate with product managers to prioritize and plan work

Required skills

• Strong knowledge of C++17 or C++20 and solid understanding of object-oriented programming principles
• Hands-on experience with the Qt framework
• Understanding of Agile/Scrum methodologies and strong people management skills: delegation, team-building, and mentoring
• 3+ years of experience as a software developer
• 1+ years of team leadership experience is a plus, but not required
• Bachelor’s degree in Computer Science or a related technical field

What we offer

• Confirmed employment from day one
• Remote work from anywhere in the world or at our office
• Flexible work schedule
• Corporate events and team-building activities
• A personalized approach to professional growth and development within the company
• A team of professionals ready to mentor and share their knowledge and experience

What You'll Do

• Own the full sales cycle: prospect, discover, demo, negotiate, and close.
• Build a territory from scratch through highly strategic outbound and multi-channel campaigns.
• Develop trust and rapport with C-suite and VP-level stakeholders in health systems and medical groups.
• Tailor demos that highlight value and solve meaningful financial and operational problems.
• Collaborate with sales leadership to refine our ideal customer profile, messaging, and ICP penetration strategy.
• Use tools like Salesforce, ChatGPT, Gong, and LinkedIn Sales Navigator to manage and advance deals.
• Help shape our GTM strategy by sharing on-the-ground feedback and market intelligence.
• Consistently exceed quota and meet pipe generation goals

Who You Are

• 4+ years of full-cycle SaaS closing experience in a B2B SaaS Healthcare Tech organization
• Proven hunter with a track record of success in outbound prospecting and self-sourced pipeline.
• Strong communicator (written and verbal) with excellent discovery and storytelling skills.
• Experience selling to mid-market or enterprise buyers; familiarity with multi-stakeholder and six-figure deals.
• High adaptability—you thrive in a fast-moving, high-change environment.

Why You'll Love It Here

• Uncapped Earning Potential: Our accelerators rewards top performance, giving you the opportunity to exceed your goals and maximize your earnings.
• Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
• Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
• Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
• Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
• Student Loan Support: We help lighten the load with contributions toward your student loans.
• Compensation: $300,000 per year (Base + Uncapped Commission, Equity Included)

Vice President, Financial Delivery

The Vice President of Financial Delivery is responsible for the strategic and operational leadership of Suvoda's financial services delivery organization — site payments and patient payments — on behalf of clinical trial sponsors worldwide. This role leads a unified, multi-function delivery organization spanning implementation, verification, and project management. The VP owns delivery quality, client escalations, P&L performance, and the ongoing adoption of AI-driven and agentic delivery tools across the organization. This position requires a hands-on, experienced leader with regulated industry experience (preference for life sciences or payments experience) and a proven track record of building, developing, and scaling delivery organizations in a fast-paced, PE-backed, growth-oriented environment. The VP reports to the SVP, Global Client Delivery. This role is remote-first. We prefer candidates located in or near Philadelphia, PA to support occasional in-person meetings; candidates outside the region should expect some additional travel to participate in these sessions.

Responsibilities

• Own end-to-end delivery quality and the client relationship for all financial services (site and patient payments) globally.
• Lead a unified delivery organization across implementation, verification, and project management, maintaining one leadership structure, one quality bar, and one operating rhythm.
• Serve as the senior escalation point for clients on financial delivery issues, managing problem resolution at the executive level.
• Own and report on key delivery metrics such as, but not limited to implementation cycle time, verification turnaround, customer satisfaction, and cost per study.
• Evaluate and evolve the delivery operating model including implementation, onboarding, and ongoing operations, to optimize quality, cost, and scale as the business grows.
• Partner with senior delivery leaders across Travel, RTSM, eCOA, and other product lines to define and maintain clean operating boundaries for shared, multiproduct clients, and to ensure those clients have a consistent and excellent experience.
• Own regulatory compliance, accuracy standards, and payment-workflow integrity across site and patient payment operations.
• Partner with Customer Success and commercial leadership to ensure delivery performance drives bookings and renewal outcomes.
• Lead, coach, and develop a multi-layered leadership team.
• Build and execute a retention strategy for high-performing individual contributors and team leads; proactively address attrition risk.
• Own P&L performance for the delivery line, including cost of goods sold (COGS) per study and margin, and design the organization to scale cost-efficiently.
• Drive resource planning, capacity forecasting, and workforce allocation across financial services delivery teams.
• Champion the adoption of AI-powered and agentic delivery tools within the organization; use AI-generated intelligence to drive proactive, same-day decisions rather than passive reporting.
• Develop and maintain training, certification, and process standards across delivery teams to ensure consistent quality at scale.
• Build strong cross-departmental relationships to resolve dependencies and ensure customer and business success.
• Perform other duties, assignments, and/or special projects as time or circumstances necessitate.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Progressive leadership experience serving customers in a regulated industry; payments and/or life sciences expertise strongly preferred.
• Proven track record leading a delivery organization of 75+ people, with direct, personal accountability for quality and on-time performance metrics; including direct P&L or cost-center ownership.
• Experience unifying or integrating a fragmented, multi-history, or post-acquisition delivery organization into a single operating model.
• Demonstrated ability to translate delivery quality into commercial outcomes (renewal, expansion, retention) in quantifiable terms.
• Excellent executive-level communication and client-management skills; experience serving as an escalation point for enterprise clients.
• Results-oriented, with a track record of driving major initiatives to a measurable positive impact on the business.
• Excellent judgment, with the ability to balance competing priorities, risks, and opportunities.
• Deeply curious, fast learner with demonstrated ability to rapidly gain command of a new industry, technology, and product.
• Comfort consuming AI-generated intelligence and analytics and using it to drive real-time operational decisions; agentic or AI-tooling adoption experience a plus.
• Ability to operate effectively in a fast-paced, PE-backed, growth-oriented environment.
• Candidates residing in or near the Philadelphia metro area are strongly preferred; candidates outside the region may still be considered.
• Ability to travel approximately 10–25% of the time.

#LI-JD1

Senior Product Manager - Activation

What you’ll do

• Own the end-to-end user journey from deposit to meaningful engagement, increasing the likelihood that customers take their next best step – whether that’s sending a payment, creating a card, or adopting a financial workflow
• Set the direction and define prioritized roadmaps for the team; ensuring we’re focused on work that solves user problems, enables product teams, and maximizes customer value
• Build systems that drive activation through in-product experiences, lifecycle marketing, and experimentation across surfaces like the dashboard and onboarding flow
• Define customer lifecycle strategies for different segments and product surfaces, identifying key inflection points and sequencing the right product interventions
• Use data and user insights to develop hypotheses, design experiments, and measure impact; not just feature usage, but customer progress and business value
• Help develop sticky experiences that make it simple for customers to adopt and find repeatable value across our platform

Who you are

• 7+ years of product management experience, ideally with horizontal, platform, or lifecycle teams; especially those accountable for delivering a quality user experience across surfaces. Bonus points for owning customer journeys or growth funnels in a product-led company
• Strong product intuition, with the ability to turn complex, cross-cutting problems into clear strategy, and to bring others along with your thinking
• Comfort working across disciplines, you’ve collaborated with design, engineering, marketing, and data teams, and know how to drive momentum even when no one reports to you
• A hands-on approach to execution, you’re just as comfortable getting into the details of UX, lifecycle triggers, or onboarding copy as you are shaping vision or setting goals
• Enthusiasm for working with talented (and opinionated) peers, and the maturity to engage thoughtfully and openly in a collaborative environment

Requirements

• 7+ years of product management experience, ideally with horizontal, platform, or lifecycle teams
• Experience delivering end-to-end activation journeys and lifecycle-driven growth strategies
• Strong cross-functional collaboration skills across design, engineering, marketing, and data teams
• Ability to use data and user insights to drive experiments and measure impact on customer progress and business value

Benefits and compensation

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using reliable compensation survey data. New hire offers are based on experience, location, and internal pay equity.

Target new hire base salary ranges for this role:

• US employees (any location): $200,700 - $250,900
• Canadian employees (any location): CAD 189,700 - 237,100

Team description / company context

Activation is one of the most important levers to grow Mercury, turning new signups into enduring customers and introducing the full depth of what Mercury can do. This role sits at the center of that motion, shaping how people first experience Mercury, guiding them toward value, and designing systems that help them build trust, momentum, and confidence.

Notes

Mercury is a fintech company; banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Product Operations Manager

Role overview: Samsara's Product Operations team is looking for a hands-on builder who can help Product and Engineering teams make faster, better decisions with customer and product data. You will be part of the Product Operations team and will work closely with R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across our Product and Engineering organization. You might investigate why customers struggle with a workflow, combine signals from thousands of support tickets and customer conversations, or build a dashboard that helps hundreds of product managers and engineers understand product adoption and customer pain. This is an individual-contributor role for someone who has already shown that they can build and ship. You do not need a technical background. However, you do need to be able to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate the results, put a useful tool in front of users, and improve it until people trust and rely on it. This is a remote position open to candidates based in the United States and Canada. Relocation assistance will not be provided for this role.

What you'll do

• Build and ship internal data and AI products that help Product and Engineering teams understand product usage, customer friction, and the highest-impact opportunities to improve.
• Analyze large volumes of structured and unstructured data—including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata—to find patterns that would be difficult to see manually.
• Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
• Translate complex findings into clear, decision-ready recommendations, while preserving the evidence and methodology behind them.
• Own projects end to end: scope the problem, identify and connect the right data, build the first version, launch it, measure adoption and quality, and continue improving it.
• Use AI-assisted development tools thoughtfully—checking outputs, debugging failures, and applying sound judgment rather than treating generated work as automatically correct.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Minimum requirements

• 1–5 years of professional experience in a role such as product operations, data or product analytics, business operations, consulting, technical product management, or another environment where you solved ambiguous problems with data and technology.
• A demonstrated record of building and shipping something useful for real users—for example, an internal tool, application, a dashboard, automation, data product, or repeatable analytical workflow.
• Experience structuring and analyzing messy or large datasets, validating the results, and explaining what the analysis does and does not prove.
• Strong product and customer judgment: you start with the user problem and business outcome, not the technology.
• Clear written and verbal communication. You can explain technical or analytical work to non-technical partners without losing the important details.
• High ownership, curiosity, and attention to detail. You are comfortable learning quickly, asking sharp questions, forming a point of view, and iterating through ambiguity.

Ideal candidate

• Experience in a B2B technology company or working closely with Product and Engineering teams.
• Experience in Product Operations functions, working on defining and tracking product roadmaps, feature requests, and bringing the voice of the customer to every product conversation.

Annual Base Salary: $106,802.50 — $179,500 USD. This role is eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about total rewards and benefits below.

What you’ll bring to the team

• Ability to work with data, write and debug code using AI, validate results, and deliver useful tools to users.
• Commitment to Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team.
• Collaborative mindset to work with cross-functional partners and scale globally.

Job title: Content Writer

As a Content Writer, you'll play a key role in keeping our Support & Moderation knowledge accurate, accessible, and up to date. You'll create and maintain internal documentation, identify knowledge gaps, communicate important updates, and improve content based on feedback. We're looking for someone who takes ownership, is comfortable working with ambiguity, and uses AI responsibly to improve efficiency without compromising quality.

What you'll do

• Own and maintain hundreds of content items across Support and Moderation, including knowledge base articles, process documentation, macros, bot replies, announcements, and internal guides.
• Write clear, simple content for different audiences: agents, moderators, and customers.
• Turn complex processes and rules into easy-to-understand documentation.
• Keep the knowledge base well-organised, up to date, and easy to navigate.
• Follow content standards for structure, terminology, formatting, and tone of voice.
• Review content regularly to remove outdated, duplicate, unclear, or missing information.
• Gather requirements from stakeholders and create accurate content based on business needs.
• Build and continuously improve the content creation and maintenance process across Support and Moderation.
• Use stakeholders' feedback, QC results, and business changes to drive continuous improvement of content.

Who you are

• Strong writer with ability to simplify complex processes.
• Comfortable working with ambiguity and adopting new tools with AI responsibly.
• Collaborative, with ability to gather requirements from stakeholders and translate them into clear content.

Requirements

• Experience creating and maintaining knowledge bases or internal documentation.
• Excellent written communication skills, with attention to tone, structure, and clarity.
• Ability to organize large amounts of content and maintain consistency across materials.
• Familiarity with content standards or style guides.

Benefits & perks

• Opportunity to influence internal knowledge systems used by agents and moderators.
• Collaborative work environment with stakeholders across Support and Moderation.

Tech stack

Not specified in the provided content.

System Analyst (AI) - Job Description

What you'll do

Design and specify internal services for AI agents and the tooling that powers the organization’s internal AI transformation. This is primarily a technical/systems analysis role — translating business needs into clear specifications for AI-agent services, internal automation tools, and AI-enabled workflows — combined with a readiness to take on project coordination and delivery-management tasks when needed. The role also involves owning multiple parallel initiatives across different teams, ensuring alignment with business goals, timelines, and technical constraints.

Current Technology Stack

Node.js, Nest.js, JS/TS, TypeORM, PostgreSQL, AWS, React, Next.js, SCSS, Java, plus LLM/agent frameworks (e.g. MCP), prompt/agent orchestration tools, vector databases, LangChain or other agent SDKs, internal automation and workflow platforms, AI coding assistants (Claude Code, Cursor, etc.)

Responsibilities

• Translate business and product needs into system specifications for AI-agent services and internal tooling;
• Design end-to-end logic for AI-agent services, including integrations with internal systems and third-party AI/LLM platforms;
• Define API interactions, data structures, and integration requirements for AI-agent and automation services;
• Document workflows, data flows, and system behavior using structured methodologies and diagramming tools;
• Support engineering teams during implementation; clarify requirements and validate delivered functionality against intent, ensuring system behavior matches business requirements and defined specifications;
• Analyze existing internal processes and propose where AI agents/automation can increase efficiency, reliability, and scalability;
• Assist in defining data requirements and basic SQL/analytical queries to support reporting on AI initiative outcomes;
• Plan and track delivery of AI-agent services and AI-transformation initiatives; manage timelines, dependencies, and risks;
• Own multiple parallel initiatives across different teams, ensuring alignment with business goals, timelines, and technical constraints;
• Manage several concurrent workstreams (features, integrations, internal tools), maintaining clear prioritization, dependency tracking, and risk visibility;
• Coordinate cross-functional efforts between engineering, product, data, and operations to roll out AI tools internally, acting as a coordination point that consolidates stakeholder inputs into structured, actionable requirements;
• Decompose high-level business needs into well-defined artifacts: system specifications, process flows, API contracts, and task breakdowns for engineering teams;
• Monitor execution and deadlines across streams, proactively identifying bottlenecks, resolving blockers, and adjusting plans to maintain delivery commitments;
• Implement structured tracking of initiatives (roadmaps, timelines, dependencies, risks), ensuring transparency and predictability of delivery;
• Run status reporting and stakeholder communication to keep initiatives on track.

Requirements

• Strong experience as a System Analyst, Technical Product Specialist, or similar technical role;
• Strong system analysis skills including requirements definition, process mapping, and system/architecture understanding;
• Experience specifying integrations with APIs and third-party or internal services;
• Ability to document complex business logic and system behavior clearly for engineering teams;
• Familiarity with AI/LLM tools and agent frameworks, or strong interest and ability to learn them quickly;
• Vector databases basics knowledge;
• Working knowledge of SQL and ability to perform basic data queries;
• Comfortable taking on project/program management tasks — planning, prioritization, tracking dependencies and risks — alongside analysis work;
• Strong interest in AI tools, automation, and organizational transformation through AI;
• Excellent English communication skills;
• Strong cross-team coordination skills.

Nice to have

• Experience with LangChain or other agent SDKs;
• Experience coordinating cross-functional technical initiatives with multiple stakeholders.

What We Offer

• Stability, development, participation in the future unicorn's growth;
• Remote work from anywhere in the world, with a schedule aligned with GMT+3;
• Competitive salary in EUR/USDT;
• Unlimited vacation;
• Birthday presents;
• Compensation for the purchase of necessary technical devices for the work;
• Paid sick leaves.

How to apply

Feel free to send your CV to vkolesnikov@tangem.com

Senior Data Engineer

Remote

Full Time

Position overview

We are looking for a Senior Data Engineer with deep expertise in Python and SQL. You will design, implement, and optimize data pipelines and ETL processes, ensuring high performance, scalability, and reliability. This is a fully remote position with flexible working conditions.

What you'll do

• Develop and optimize ETL workflows using Python and SQL.
• Design and implement scalable data pipelines for processing various data sources.
• Work with relational databases (e.g., PostgreSQL, Oracle) to ensure efficient data storage and retrieval.
• Optimize SQL queries and Python scripts for performance and maintainability.
• Implement robust error handling, logging, and monitoring for data processing pipelines.
• Collaborate with cross-functional teams to integrate and manage data sources.

Requirements

• 5+ years of experience in Data Engineering.
• Expert-level Python and SQL skills – ability to write efficient, scalable, and maintainable code.
• Strong experience in designing ETL processes and working with large datasets.
• Solid understanding of database performance tuning and query optimization.
• Experience with data modeling and schema design.
• Familiarity with cloud storage solutions (Azure, AWS, or GCP).
• Strong problem-solving skills and ability to work independently.
• Nice to have: Experience with PySpark, orchestrators and knowledge of CI/CD for deployment process automation.

Benefits

• Velvetech is in the TOP 5 development companies in Illinois, USA
• You have FLEXIBLE working conditions and a COOPERATIVE environment
• Competitive salary
• Many CHALLENGING and exciting projects with new opportunities and learning
• GROWTH opportunities, skills and competencies improvement, and professional certification
• In-company TRAINING (English, Software / DevOps / Project management / Design / Business)

Our team

We are a friendly team of 150+ professionals where everyone is able to achieve high results and grows professionally not only due to their own knowledge and skills but also with the support of colleagues. Values that we highly appreciate are high performance, responsibility, respect, and loyalty. In order to have a highly motivated team, Velvetech invests in their people, additional education, certification, and others. You choose your career path and we are here to support you!

People work together in harmony, encouraging each other to continuously learn, progress, and pursue perfection. Our employees enjoy working as we turn challenges into advantages to share success with each other.

You have a chance to become a part of a friendly and professional team that creates robust software solutions to deliver maximum value to our international clients! Start your journey today!

Senior iOS Developer (Swift/Objective-C) - Remote Position

Key Responsibilities

• Design and develop native iOS applications leveraging Swift 5.9+ and Objective-C frameworks.
• Create clean, maintainable code adhering strictly to SOLID, KISS, and DRY principles.
• Collaborate with cross-functional teams to conceptualize, design, and ship new features.
• Identify performance bottlenecks and resolve bugs to enhance application responsiveness.
• Maintain code quality and organization through meticulous Git version control practices.
• Implement responsive user interfaces that align precisely with design specifications.
• Integrate RESTful APIs and third-party services into mobile applications seamlessly.
• Perform thorough peer code reviews and provide constructive feedback to team members.
• Stay current with the latest iOS development trends, tools, and methodologies.
• Contribute to technical documentation and knowledge sharing within the team.

Required Skills & Qualifications

• 3+ years of professional iOS application development experience with a demonstrable portfolio.
• Strong proficiency in both Swift (5.0+) and Objective-C programming languages.
• Comprehensive understanding of iOS SDK, UIKit, and contemporary iOS features.
• Practical application of SOLID, KISS, and DRY principles in mobile development projects.
• Experience with Git for version control and collaborative development workflows.
• Proficiency with Xcode IDE and iOS simulators for efficient development cycles.
• Knowledge of RESTful APIs and JSON data structure parsing.
• Understanding of concurrent programming paradigms and memory management techniques.
• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
• Excellent problem-solving capabilities coupled with meticulous attention to detail.

Nice to Have

• Experience with SwiftUI for creating modern, fluid user interfaces.
• Familiarity with Core Data frameworks for sophisticated local data persistence.
• Expertise writing comprehensive Unit and UI tests using XCTest framework.
• Understanding and implementation of architectural patterns (MVC, MVVM, VIPER, Clean Swift).
• Experience with dependency managers such as CocoaPods and Swift Package Manager.
• Knowledge of CI/CD pipelines specific to iOS application development.
• App Store submission and review process experience.
• Contributions to open-source projects or personal GitHub repositories.
• Proficiency with Reactive programming paradigms (RxSwift or Combine).
• Understanding of BLE connectivity, push notification systems, and background processing.

Why Join Us

Become part of our forward-thinking team and contribute to innovative projects while enjoying the freedom to work from anywhere across the globe. We foster a collaborative environment where you can expand your technical expertise, work with cutting-edge technologies, and make a substantial impact. Our flexible work arrangements, competitive compensation package, and commitment to professional growth make this an exceptional opportunity for passionate iOS developers seeking to advance their careers in mobile technology.

Responsibilities

• Develop microservices using Python, FastAPI, Gunicorn, and related technologies
• Deploy services on Google Cloud using Google Cloud CLI
• Collaborate with cross-functional teams to translate business requirements into technical solutions
• Write clean, maintainable, and efficient code following best practices
• Organize CI/CD processes for seamless automated deployments
• Work with DevOps and infrastructure teams to optimize the deployment pipeline
• Conduct code reviews and provide constructive feedback to team members

It will be a plus

• Ability to manage stress effectively
• High level of accountability and commitment

Our expectations

• Proficiency in Python programming (8+ years)
• Knowledge of and experience with Voice, SIP, and WebRTC
• Language Proficiency: English at B2-C1 level, Russian at B2 level
• Experience designing and developing APIs (FastAPI preferred)
• Strong knowledge of microservice architecture and design patterns
• Proficiency in databases like Postgres, Redis, and MySQL
• Experience with containerization (Docker, Docker Compose)
• Familiarity with Google Cloud Platform (GCP), including deployment and service management
• Knowledge of Lex-Yacc Parser and Linux is a plus
• Familiarity with Google Kubernetes Engine (GKE) is a bonus
• Strong understanding of CI/CD processes and tools
• Excellent problem-solving and debugging skills
• Strong communication and collaboration skills for effective teamwork
• Location: any, except Russia and Belarus

Why Join us

At Mad Devs, you will be part of a company that values creativity, strategic thinking, and continuous improvement. You will work on meaningful projects that impact millions of users worldwide alongside a talented and supportive team. By joining our team, you will have the opportunity to make a real impact, grow your career, and contribute to developing cutting-edge solutions in the world of backend engineering.

Employees benefits

• Flexible working hours
• Remote-first culture
• Long-term projects
• Salary in dollars
• Professional communities
• Onsite business trips
• Training budget
• Paid conferences

Applying for jobs should be easy. I am here to simplify the hiring process and set you up for success. Feel free to send me a message via e-mail.

Senior ML Research Scientist – AI & Generative Recommendation (m/f/d)

What’s in It for You?

At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.

• Go Big. Own projects with impact on 770M users and push adtech boundaries.
• Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
• Be Direct. Solve problems openly and collaborate across teams.
• Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
• Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.

Your Mission & Who We Are Looking For:

PhD or equivalent research depth, with a production track record. You have a PhD in CS, Statistics, Math, or Physics, or an MSc with extensive industry research, and publications in top-tier venues like SIGIR, KDD, NeurIPS, or ICLR. You've spent 4+ years building large-scale recommender systems in high-throughput environments: AdTech, e-commerce, or social.

You translate research into production, not just prototypes. You distill SOTA research into robust, production-ready code optimized for sub-millisecond latency. At adjoe, that means architecting multi-stage recommendation pipelines, Generative Retrieval, Deep Ranking, and Re-ranking, serving millions of requests across a stack built on 770 million users' behavioral data.

Deep expertise in PyTorch and large-scale model optimization. You have hands-on experience with high-concurrency optimization, model quantization, and distillation, the engineering side of getting large generative models to run under extreme production constraints, not just in research environments.

Content understanding and embeddings are core to your work. You research and develop information-rich user and ad embeddings using unsupervised and generative approaches, directly improving the quality of predictions across both Playtime and adjoe Ads.

Raises the technical bar around them. You lead architectural debates, mentor junior scientists, and drive the team's research direction without needing a roadmap handed to you.

What’s the Team & Tech Stack?

The Data Science Research team builds foundational ML representations and advanced AI capabilities that enhance both Playtime and adjoe Ads. It leverages generative approaches to deliver systems such as high-dimensional user embeddings, general content understanding, and sequential recommendation. The stack focuses on deep learning and heavy data throughput: PyTorch and [Ray/Hugging Face] for training/fine-tuning foundation models, Trino and Athena for querying massive user-behavior data lakes, and dedicated GPU infrastructure.

Location & Benefits

We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.

What You'll Do

• Translate research into production-ready components for multi-stage recommendation pipelines, Generative Retrieval, Deep Ranking, and Re-ranking.
• Develop and optimize embeddings and content understanding models.
• Lead architectural discussions, mentor scientists, and shape the research direction.
• Collaborate with cross-functional teams to deploy scalable AI capabilities in production environments.
• Work with large-scale data from hundreds of millions of users to improve system performance and user experience.

Who You Are

• PhD in CS, Statistics, Math, Physics, or equivalent research depth with production experience; 4+ years in large-scale recommender systems.
• Proficient in PyTorch; experience with model optimization, quantization, distillation, and deploying generative models in production.
• Strong background in embeddings, content understanding, and unsupervised/generative approaches.
• Proven ability to drive architecture, mentor others, and operate without a fixed roadmap.

Requirements

• PhD or equivalent research depth with production track record (or MSc with extensive industry research).
• 4+ years building large-scale recommender systems in high-throughput environments.
• Deep expertise in PyTorch and large-scale model optimization (quantization, distillation).
• Experience with Generative Retrieval, Deep Ranking, Re-ranking, and multi-stage pipelines.
• Strong knowledge of embeddings and content understanding.

Qualifications

• Publications in top-tier venues (SIGIR, KDD, NeurIPS, ICLR) or equivalent industry impact.
• Ability to translate research into production-ready code with low latency.
• Mentorship and leadership in research direction.

BGC Compliance Specialist

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu Instacart’s BGC Compliance team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding delivery fulfillment. This role blends adjudicating background checks, resolving both internal and external escalations, and identifying onboarding issues to keep the Instacart platform secure, safe, and stable for all users. We’re hiring a BGC Compliance Specialist to execute on processes critical to platform integrity and compliance at scale. The person in this role will have direct impact on the safety and stability of the Instacart platform for shoppers and customers alike.

What you’ll cook up in your first year

• Background checks are adjudicated accurately and with strong attention to detail, ensuring the Instacart platform remains compliant with local, state, and federal regulations
• Internal and external escalations around background checks are investigated and resolved in a timely manner, maintaining a secure and stable experience for all users
• Background check issues are identified, investigated, and driven to full resolution, with opportunities to improve surfaced and actioned
• Repetitive operational tasks are executed with precision and attention to detail, with process improvement opportunities identified that increase team efficiency and scalability

The secret ingredients we’re looking for

• Must-have pantry staples (Minimum Qualifications)
• 1-2+ years of professional experience, ideally in a fast-paced setting in Background Checks, Data Processing, or Support related fields OR strong academic record
• Strong verbal and written communication skills
• Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
• Ability to make critical decisions around sensitive issues quickly in a fast paced environment
• Operate within a high degree of confidentiality
• Weekend and holiday availability

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $27.88 — $29.33 USD WA $26.44 — $27.89 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $25.48 — $26.93 USD All other states $23.08 — $24.28 USD

Job title: Senior Human Resource Business Partner, USA

The role Senior HR Business Partner, USA Region

Scope may expand over time to broader Americas. The Senior HRBP, USA Region will be the primary partner to regional leadership and will help build the organization, leadership capability, and people practices needed to scale the region effectively. This is a hands-on role focused on turning growth plans into an organization that can deliver. You are welcome to work remotely in the USA.

What you’ll do

• Partner with the USA regional leadership team across the full regional setup, embedding people priorities into business planning, workforce decisions, and organizational design as the region scales.
• Translate growth plans into practical workforce and hiring plans, partnering closely with Talent Acquisition and business leaders to ensure the region is structured and staffed for launches, operations, and continued expansion across Product and Infrastructure.
• Lead organizational design and team-shape decisions for the region, helping leaders make sound choices on structure, manager set-up, capability needs, and scaling priorities.
• Act as a hands-on build-and-scale HR partner by supporting critical hiring, onboarding, leadership capability, retention, and team effectiveness in a fast-moving and high-pressure environment.
• Coach leaders on performance, talent reviews, succession, employee relations, and complex people decisions, balancing business speed with sound judgment and employee experience.
• Identify organizational and people risks early, using data and business insight to drive practical action across attrition, capability gaps, org health, leadership effectiveness, and execution readiness.
• Ensure the region is well supported by core HR processes and HR centers of expertise, translating business needs into actions across compensation, development, compliance, employee experience, and broader people programs.
• Stay close to the business through regular travel across the USA, with potential scope expansion into broader Americas over time.

Requirements

• 8+ years of HR Business Partner experience supporting senior leaders in fast-paced, high-growth technology or infrastructure organizations.
• Proven experience partnering on organizational design, workforce planning, and talent strategies that enable business growth.
• Strong leadership coaching skills across performance management, succession planning, employee relations, and organizational change.
• Commercial mindset with the ability to translate business priorities into practical people solutions.
• Experience using people data and insights to identify risks and drive informed business decisions.
• Strong stakeholder management, communication, and influencing skills, with the ability to build trusted relationships across all levels.
• Strong understanding of core HR disciplines, including talent management, compensation, employee relations, performance management, and U.S. employment practices.
• Bachelor’s degree in Human Resources, Business, Psychology, or a related field; advanced degree or HR certification is a plus.
• Willingness to travel regularly across the USA.

Benefits & Perks

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What’s it like to work at Nebius

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Principal Product Manager, Mobile & UI Platform

PandaDoc is hiring a Principal Product Manager to own our mobile product and the shared design foundations that make PandaDoc feel like one coherent experience across every surface. Mobile is where this role starts. More and more of our customers' work happens away from a desk — and PandaDoc's mobile app is how we meet them there. You'll own the vision, roadmap, and launch. The same design system, frontend foundations, and navigation patterns that make the mobile product excellent are what every other team builds on. Owning both means the product evolves from one foundation — and puts you at the center of how PandaDoc scales its experience as AI changes how products get built.

• Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used
• Own the product direction for our design system, frontend framework, and shared navigation patterns
• Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface
• Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them
• Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases
• Build the case for foundational investment — what it unlocks, and what breaks without it
• Partner with engineering leads on system design trade-offs

About You

• 7+ years in B2B SaaS product management, with at least 2 at Staff or Principal level
• You've shipped mobile products with measurable impact on retention or engagement — this is the heart of the role
• You've owned a platform or shared-systems product with internal customers — or partnered closely enough to step into owning one
• Strong technical fluency — able to engage credibly with engineers on system design without being one
• Comfortable operating cross-functional without direct authority
• Clear, direct communicator who simplifies complexity without losing precision
• Actively uses AI to build — prototypes, workflow automation, task-specific tools — not just for text

Must haves

• Shipped a mobile product with measurable business impact, owned end-to-end
• Operates at Principal scope: defines strategy for large, ambiguous problems and drives execution across teams
• Exposure to platform or shared-systems work — enough to credibly own it
• Minimum 7 years in SaaS product management

Why join PandaDoc

• Own the mobile product end-to-end — strategy, roadmap, and launch — with real scope and visibility, not a feature on someone else's roadmap
• Shape how an entire product portfolio scales across surfaces, at a company expanding fast in how and where it's used
• Work with strong, self-directed engineering leads who want a real product partner, not a coordinator
• Work somewhere genuinely AI-forward — we equip our teams with Claude, Cursor, and the best AI tooling available, and expect people to use it to work at a different level
• Fully remote across Europe, with the autonomy and trust that comes with a senior role
• A culture that values clarity, ownership, and delivery over process

Company Overview

PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. Check out our LinkedIn to learn more.

Benefits

• Remote-first approach with the option for hybrid work from our offices in Kyiv, Warsaw, and Lisbon. We value long-term collaboration, whether through typical employment contract, employment of record or B2B arrangements. Be aware that contract type and benefits vary by location - feel free to clarify with our recruiters).
• Work schedule aligned with EU time zones.
• Honest, open culture that values constructive feedback.
• Professional and personal development within a collaborative, supportive team.
• Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges.
• If you are based in Poland, the salary range for this role is 31,000–40,000 PLN gross per month. For candidates based in other countries, the range may vary depending on location.

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS Approval Requirement: The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.