The UX Research Lead will help define and drive the future of our product design organization. They will inform our experience strategy, envision complex UX ecosystems, and inspire teams to push the boundaries of innovation. This role requires a clear vision of the future of user experience and the courage to pursue forward-thinking ideas.
More about Your team
Wrike product design team consists of 20+ full-stack product designers, 2 UX researchers, 2 UX writers, 3 Architects, 5 Managers (including this role), and a Head of Product Design. The team is distributed among different locations in Europe with the main hub located in Prague. All these professionals are inspired by each other, the broader organisation and by our customers.
How You’ll make an impact
People:
- Provide leadership, direction, and mentorship for a team of UX researchers.
- Lead the UX Research cross-functional practice, guiding designers, product managers, and writers to conduct impactful customer research.
- Develop and deliver training programs to uplevel UX research and design thinking skills for designers, product managers, and engineers.
Product and Strategy:
- Drive UX research hands-on for one or two high-priority, high-impact research initiatives that can help the organization learn and grow its business.
- Synthesize team insights on unmet needs and new perspectives on achieving the company mission.
- Provide feedback on problem and solution reviews as an active member of review sessions.
- Influence and manage change by understanding what matters for the business and adapting communication to be relevant and insightful to different audiences.
- Work with organizational leadership to build a pervasive customer-centric culture, with customer needs as the foundation and design thinking as the discipline for decisions.
How we work
We work in cross-functional product teams, as a UX Research Lead you'll be leading a small and mighty team of UX Researchers and ensure smooth cooperation with both Engineering and Product departments. We believe our product experience will be our major driver of innovation and differentiation and UX Research is instrumental to our success. Our product is thriving in a highly competitive market and it's used by millions of people worldwide to achieve their best within their teams and organizations.
You will achieve your best if you have
- Experience in establishing UX research as a strong contributor to business decision making.
- Experience leading a team of UX researchers.
- Proficiency with customer research methods.
- Experience leading cross-functional activities and workshops using design-thinking methods to inform product strategy and planning.
- Up-to-date expertise in human-centered design best practices.
- Ability to present designs to a wide range of audiences.
- Excellent communication skills, with the ability to distill complex ideas to their essence.
Perks of working with Wrike
- 28 calendar days of paid vacation
- Sick leave compensation
- Life insurance plan
- Health insurance plan
- Fitness plan (800 EUR/year)
- Parental leave
- 2 volunteer days
- Full-remote & On-demand access to Co-working space
- Utility allowance (30 EUR/month, subject to taxation)
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
Approachable: We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
This position is needed to build out a new team to enable Twilio to better support our global customers using Video and Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.
In this role, you’ll:
- Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
- Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
- Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
- Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
- Figure out novel ways of solving customer problems for Video and Voice channels
- Eager to learn, deepen and grow your knowledge and experience of scalable, distributed systems
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Bachelor's degree in Computer Science or a related engineering field
- Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
- 0-1 years of hands-on experience in school or professionally working with distributed applications environment on JVM based technologies
- Able to demonstrate proficiency in at least one language, web stack and framework
- Able to learn quickly and be proactive in gaining knowledge needed to work on scalable, distributed back end services
- Able to work well in a team setting and both highly motivated and motivating
Desired:
- Knowledge and experience working with the webRTC protocol
- Knowledge and experience working with SIP protocol
- Experience with scaling distributed back end systems
- Experience using SQL/NoSQL databases and caching technologies
- Exposure to cloud technologies such as AWS, GCP, OpenStack or Azure
Location
This role will be based in our Tallinn, Estonia office, or remote in Estonia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Wrike FP&A is looking for a highly motivated Financial Analyst to support our GTM organization. The ideal candidate is a self-starter with experience in FP&A, understands SaaS business, pays attention to details, is excellent at juggling competing priorities, and collaborates well with partners.
More about Your team:
You will be part of FP&A team and support all GTM teams by helping with financial forecast, reporting and analytics.
How You’ll make an impact:
- Participate in GTM budgeting and monthly forecast update
- Work closely with global GTM leaders and HR to track headcount including to-be-hired activity and quantify resulting budget impact
- Collaborate with accounting team on monthly close activity
- Prepare and maintain needed analytics spreadsheets, dashboards and documentation to provide visibility into key GTM metric
- Collaborate with different stakeholders to identify, troubleshoot and resolve data issues. Ensure data quality, consistency and completeness by performing regular data audits and reconciliations.
- Identify opportunities for process improvements and automation to increase efficiency and reduce manual effort
You will achieve your best if you have:
- Bachelor's degree in business, finance, computer science, or a related field
- 2+ year of experience in a FP&A or business analytics role
- Basic knowledge of finance and accounting principles
- Proficiency in SQL and MS Excel or GSuite. Familiarity with BI tools (we use Tableau)
- Strong analytical and problem-solving skills
- Ability to work collaboratively with international cross-functional teams.
- Strong attention to detail and ability to work in a fast-paced environment
- Eagerness to learn new skills and technologies and keep up-to-date with industry trends
- Knowledge of Python and familiarity with data warehousing concepts is a plus
We are seeking a highly motivated and curious Product Management Intern to join our dynamic team. As an intern, you will have the opportunity to learn and contribute to our product development process while gaining valuable hands-on experience in the tech industry. While technical experience is not mandatory, we are looking for candidates with a strong interest in technology and a willingness to learn. In this role, you will work closely with our product management team and other cross-functional teams to support the development and enhancement of our products.
Qualifications / Experience / Technical Skills / Soft Skills
- Have a strong passion for technology and a genuine excitement to explore new tools, platforms, and methodologies.
- Are naturally curious, consistently seeking opportunities to learn and grow, and embracing challenges.
- Pay meticulous attention to detail and excel in documenting discussions and important information.
- Possess a tech background, pursuing a degree in a relevant field such as Computer Science, Engineering, Business, or a related discipline.
- Enjoy working collaboratively in a fast-paced, dynamic environment, and possess strong organizational skills to manage multiple tasks and priorities effectively.
Perks and Benefits:
- Gain valuable hands-on experience in product management within a dynamic and innovative company.
- Collaborate with experienced professionals in the tech industry and expand your professional network.
- Contribute to real-world projects and make a tangible impact on our products.
- Receive mentorship and guidance from our product management team to support your learning and growth.
- Possibility of a full-time position upon successful completion of the internship, based on business needs and performance evaluation.
Join our team and embark on an exciting journey to develop innovative products that exceed customer expectations. Apply now to be considered for this valuable internship opportunity!
If you are passionate about Data, finding and building solutions for complex challenges, and creating products that delight customers, you have the profile we are looking for.
Cerebro team is building the new architecture for data massive storage and visualization, and we are looking for a hands-on Data Engineer Architect to play a major role in the process. We will be relying on your expertise and insights to solve our complex business needs.
There are no boring days in Glia!
What are the expectations for an Architect level role in Glia?
- Drive the long-term technical strategy and vision for the organisation, ensuring its alignment with business objectives;
- Make high-level architectural and design decisions with broad-reaching impact, influencing the overall direction of the organisation’s technology;
- Provide technical guidance and mentorship to engineers at all levels, fostering a culture of growth and continuous improvement;
- Contributing to the code base and doing code reviews.
Our challenges include
- Creating and maintaining a scalable data pipeline architecture for real-time and historical insights;
- Building the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources;
- Creating data tools that assist our analytics team in building and optimising our product and business processes;
- Continuously evolving and improving our architecture to support business needs and growth challenges;
- Assuring the security and compliance regulations are met for our customers' data.
The team’s setup
Team Cerebro is a cross functional team composed by Engineers, a Product Manager and anEngineering Manager (Group Leader). Team defines its work collaboratively with its stakeholders and has full ownership of their services. You'll be reporting to the Engineering Manager (Group Leader) and will be responsible for the technical leadership of the team.
We have team members in Estonia and Portugal, so our processes are optimised for remote collaboration. We work in the Eastern European time zone (EET/EEST).
Our current tech stack
- Persistence: Amazon RDS for PostgreSQL, Apache Druid, Snowflake
- Streaming: Kinesis, RabbitMQ
- Monitoring: DataDog
- CI/CD: Jenkins
- Infrastructure as Code: Terraform, Ansible
- BI: Amazon QuickSight
Note: We are constantly evolving our tech stack to assure the usage of the right tools for the specific needs (such as Python, Kafka etc), and you will be part of the process.
Candidate requirements
- Proven ability to architect and build highly reliable, scalable, maintainable and secure data systems for near real-time (seconds) and historical data;
- Experience with stream processing and queuing systems (Kafka, RabbitMQ, Kinesis);
- In-depth understanding of data modeling techniques and distributed data processing architectures;
- 5+ years of engineering experience working hands-on with large volumes of data;
- Excellent written and spoken English communication skills.
Nice to have
- Experience mentoring people;
- Experience with AWS Cloud services;
- Experience with data warehouse;
- Experience with Python;
- Understanding of Docker and Kubernetes.
Benefits
- Glia stock options and competitive salary
- Diversity: 18 languages and 15 countries represented.
- Professional development support (trainings, courses, conferences, books, etc)
- Transparent career development system
- Different options for your working preferences (office, remote, flexible)
- Access to all the latest tools and equipment you’ll need
- Sports compensation, reimbursement for therapy, counseling sessions
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
- Generous referral bonuses