Remote 📨 Support Jobs

Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.

Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.

At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.

Now we are seeking a Technical Support Engineer to join our team.

Responsibilities:

• Strictly adhere to provided instructions.
• Handle requests from L1 Support and Compliance teams.
• Investigate and resolve payment discrepancies at the interface between systems.
• Analyze microservices interaction logs.
• Identify and respond to technical issues promptly.
• Address incident reports generated by monitoring systems.
• Handle, supplement, or escalate existing incidents/requests as per provided instructions.

Requirements:

• Minimum 1 year of experience on L2 Tech Support position.
• Experience in fintech projects.
• Advanced knowledge of SQL.
• Basic knowledge of Excel.
• English proficiency from B1 level.
• Proficient written and verbal communication skills.
• Familiar with the command line.
• Scripting skills.
• Knowledge of web applications.
• Basic understanding of blockchain technology.
• Ability to assess the importance of incidents and escalate them competently.

Why it is a fantastic opportunity:

• Our business is growing at an exponential scale.
• Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
• Be based remotely.
• Compensation for medical expenses.
• Provision of necessary equipment.
• Annual vacation of 20 working days plus 10 paid days off.
• 14 days of paid sick leave to support your health and recovery when needed.
• Access to internal English courses for continuous learning and improvement in language skills.

Are you eager to kickstart your career in HR and contribute to a fast-growing, dynamic team? At Sendcloud, we’re on a mission to empower businesses through efficient shipping solutions, and we believe it all starts with an incredible team. Join us as a Talent Support Intern and gain hands-on experience while supporting our employee journey.

Your Opportunity:

As a Talent Support Intern, you’ll be a key support player in ensuring our Sendclouders have a smooth and memorable employee experience. Working alongside our Talent Support team, you’ll contribute to various aspects of the employee lifecycle while building your HR expertise.

What You’ll Do:

• Support Administrative Processes: Assist with pre-onboarding, onboarding, and offboarding tasks (contracts, promotions, terminations, and life events documents) to ensure timely and accurate delivery.
• Keep Us Data-Savvy: Help maintain and update employee data in our HR Information System, HiBOB, ensuring accuracy and efficiency.
• Assist with Employee Queries: Provide first-line support for employee questions related to talent support processes.
• Collaborate on Projects: Work closely with Talent Partners, Talent Acquisition, IT, and other Hubs in HOT (House of Talent) to support ongoing projects aimed at improving Talent Support processes.

What You Bring to the Team:

• A strong interest in HR and a desire to learn and grow in the field.
• Attention to detail and organizational skills to support multiple tasks efficiently.
• Fluency in English, Italian is a plus.
• Strong communication and interpersonal skills to assist employees at all levels.
• Familiarity with HRIS tools like HiBOB (or a willingness to learn) is a plus.
• A proactive mindset with a willingness to ask questions and take on new challenges.

To be eligible for this position, candidates must have legal residency within the European Union / UK or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

Job Summary

We’re looking for a proactive, open-minded Personal Assistant to support Daniil Kirikov, a Serial Entrepreneur, CEO, Founding Partner at 3F Venture, and Founder of KRK-Group. As Daniil’s right-hand person, you’ll be essential in keeping daily business and personal tasks on track. If you love working in a dynamic, entrepreneurial setting and enjoy finding creative ways to make things happen, we’d love to hear from you!

Responsibilities:

• Coordinate meetings, calls, and appointments to ensure day runs smoothly.
• Make calls, follow up on tasks, and liaise with business partners, clients, and service providers.
• Book flights, hotels, and restaurants; plan both business and personal events, and be ready to travel or provide on-site support if needed.
• Assist Daniil during events: introduce him to people, organize logistics, and follow up afterward.
• Assist with emails, contracts, reports, and other documentation.
• Be ready to jump in with any business or personal task that helps Daniil focus on the bigger picture.

Requirements:

• Excellent Communication: You’re comfortable talking to people at all levels, negotiating deals, and keeping track of messages.
• Ability to Deliver Perfect Results & Take Full Ownership: You make sure every task is completed to a high standard, taking it from start to finish without dropping any details. You’re also a pro at researching and using online resources (like Google) to find the best solutions quickly.
• Adaptable & Resourceful: You thrive in a fast-paced environment where priorities can shift quickly and you can handle it with a smile.
• Detail-Oriented & Trustworthy: Confidentiality is key; you respect privacy and are reliable in managing sensitive information.
• Tech-Savvy: Familiarity with scheduling tools, MS Office/Google Workspace/Notion.
• Language Skills: Fluent English is a must; additional languages (especially Russian, French, or others in the EU) are great to have.
• Willingness to Travel: You’re open to short-notice travel and in-person event support when needed.

Benefits and Compensation:

• Competitive salary based on experience;
• Strong project and product cultures;
• Ability to work with EU markets;
• Minimal bureaucracy;
• Flexible working hours;
• Opportunities for professional growth and development in an entrepreneurial environment.

Company culture and values:

3F Venture creates conditions for the effective commercial implementation of projects by dividing its resources between different projects. We launch startups in various fields such as EdTech, SocialTech, AI, computer vision, and markets including the EU, US, and Asia. In other words, we are a business that creates other businesses.At 3F, we foster a culture of innovation, collaboration, and continuous learning. We empower team members to take ownership of their projects and contribute to the success of our ventures. We value integrity and a passion for driving positive change in the industries where we operate.We prioritize attention to detail, clarity, and performance.

Learn more at https://3f.lu/

Lucanet is the CFO Solution Platform built for modern finance leaders to automate financial consolidation and planning, disclosure management including ESG reporting, lease accounting, treasury, and tax management. More than 5,500 companies around the world rely on our easy-to-use and out-of-the-box SaaS platform to help them lead with ease. We are a team of game changers with 850+ people worldwide. Our culture of kindness and integrity encourages you to bring your whole self to work. We’ll support your desire for a better career while we work together to create better software solutions and grow a better company. Lucanet is more than a place to work; we are a champion for continuous improvement, pushing boundaries, impacting industries, and growing careers.

The Role

As a Junior Technical Support Consultant at LucaNet, you will become the first point of contact for our clients who have technical challenges. This role requires critical thinking and the ability to resolve issues promptly. You will be set in a learning-driven environment where your passion for technology and customer service is valued. This is an opportunity to develop within a team that supports collaborative growth and professional excellence.

What you'll do

• Handle technical support requests through tickets, emails, and calls in 1st Level Support.
• Escalate complex issues to the 2nd and 3rd Level Support team when necessary.
• Manage customer interactions and track issues using Salesforce.
• Conduct and manage customer appointments based on dispatcher directives.

What you bring to the table

• Proficiency in German at a C2 level. Our clientele primarily communicates in German.
• A drive towards personal development, particularly in technology and finance areas.
• Customer-centric mindset and a passion for resolving client issues.
• Strong team collaboration skills and an eagerness to contribute to team success.

Perks at work

• Health Promo & counselling offers – We’ll support you in getting active and staying healthy, physically and mentally.
• Hybrid working model – With our flexible working hours model we want to make your life less complicated and combine the best of both worlds, remote and company time.
• Employee events and workshops – Team Spirit is a big deal to us, at town halls, parties but also outside to learn and grow further.
• Learning & development plan – We are excited and enthusiastic about our roles and seek knowledge and inspiration from a wide variety of sources.

Powered by uniqueness

Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.

We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

GDPR Notification

Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.

Scorewarrior is a game developer and publisher from Limassol, Cyprus. The company is focused on the 4X strategy genre and ambitiously aims to grow our hit game Total Battle to become the world's No.1 strategy game. At the heart of our Player Care department, our mission is to excite and engage every player with exceptional customer care, ensuring they feel valued and supported throughout their journey with us.

We are looking for an experienced Tier 2 Team Lead to build and manage an in-house support team from the ground up. You will lead a team dedicated to helping players with technical issues, investigating bugs, and improving internal processes. This role also involves collaborating closely with QA and development teams to ensure smooth and efficient problem resolution.

If you're ready to take ownership and drive change, this is the perfect role for you.

Your Responsibilities:

• Form, build and lead your own in-house team of specialists
• Conduct regular 1:1 meetings to understand team members' goals and interests
• Manage, mentor, and coach team members to improve their skills and knowledge
• Analyze support metrics to identify areas for improvement
• Report team performance, key issues, and escalations to upper management
• Participate in testing updates and releases, identifying potential issues
• Work on improving processes within the team to make daily work more efficient and provide better support
• Create and maintain technical guidelines, FAQs, and documentation
• Maintain communication with QA and developers to facilitate issue resolution

Your Team's Responsibilities:

• Assist the first-line support team in resolving issues and tasks
• Investigate and analyze logs, browser consoles, and recurring problems.
• Investigate and attempt to reproduce bugs
• Escalate unresolved bugs to the development team for fixes
• Automate repetitive tasks and improve workflows.
• Create and maintain external documentation (FAQs, troubleshooting guides, etc.)

Requirements:

• 3+ years of experience in a similar leading role (technical support or customer service)
• Fluent English (Must be sufficient for daily communication)
• Strong communication skills (written and verbal) and a positive attitude and proactive approach to challenges
• Strong technical background with knowledge of gaming platforms (PC, mobile, consoles)
• Experience troubleshooting and debugging software-related issues
• Familiarity with game development tools and processes
• Understanding of common online gaming issues
• Relevant technical skills, including working with MySQL, Server/Client logs (Lucene)
• Experience with support tools such as Team Viewer, Grafana, YouTrack, Clickhouse will be a plus
• Ability to analyze data, identify trends, and improve team performance

What we offer:

• The best team in the world!
• An excellent remuneration package, including a 13th salary.
• Full-coverage relocation for you and your family to Cyprus (Limassol).
• A modern and sunny office space close to the sea.
• Private health insurance for you and your family members.
• A monthly school allowance for your children at pre-school and school-age.
• Lunch compensation.
• Personal development opportunities paid for by the company: professional and language courses, books, etc.
• Bonuses for outstanding results, years worked, getting married, and the birth of a child.
• Friendly monthly office parties and epic, annual offsite company birthday and Christmas parties.

iubenda is a legal-tech scale-up founded in 2011, now trusted by over 110K clients in the EU, the US, and 100+ more Countries. We are leaders in our industry and operate on a global scale developing and releasing innovative tech solutions.
Our mission is to provide our clients with everything their business needs - to be compliant with legal, local, and regional requirements; so that they can focus on their core product. Recently, we have undertaken a new thrilling adventure, joining forces with team.blue (a worldwide leader in digital enablement). If you're excited to work at a company in a scaling-up environment providing SaaS solutions to ~1M users - and equally important - to join a team of friendly people with a culture based on continuous learning, transparency, and collaboration. Then, you're looking at the right place!‍

We're looking for an enthusiastic Technical Support Engineer to join our team and take full responsibility for:

• Researching, troubleshooting, and resolving issues with our solutions;
• Proposing solutions to our customers on software-related questions regarding our products;
• Testing new features through Google Tag Manager and WordPress or Shopify;
• Collaborating with the product and development team on new product features;
• Providing technical training to the Customer Support team on our products and integrations.

Requirements‍‍

• At least 1 year of experience as a Technical Support Engineer or in a similar position in an IT department;
• Full professional proficiency in English and Italian;
• Sound knowledge of WordPress plugins, themes, and debugging procedures;
• Experience with Google Tag Manager;
• Sound knowledge of Web development tools (DevTools or Inspect Element);
• Ability to reproduce problems and customer scenarios, and troubleshoot technical issues;
• Basic knowledge of web development through HTML/CSS;
• Able to draft internal technical documentation;
• Exceptional soft skills and team spirit.

Added values‍

• Basic knowledge of frontend (e.g., JavaScript, React or AngularJS) or backend programming languages (e.g., PHP or RoR);
• Familiarity with software products in general, and how the web works.

Location

At iubenda we believe in full-remote. Accordingly, you will be completely free and entitled to work from wherever you prefer in the world. At the same time in case you prefer to work from an office, at your disposal you have our Italian (Milan and Bologna) and German (Berlin and Hamburg) offices, to allow you to follow a hybrid work model.

Benefits‍‍

• REMOTE WORK - You can work 100% remotely or if you prefer, from one of our beautiful offices in Italy (Bologna and Milan), and Germany (Hamburg). We are used and fully structured to onboard people who prefer to work full-time remotely.
• TRAVEL ALLOWANCE TO VISIT A COLLEAGUE - We'll provide you with a budget so that you can spend time with your teammates based on the other side of the world;
• COMPANY RETREATS AND COWORKING GATHERINGS - Once a year, we get together in amazing destinations to work, bond, and enjoy team-building activities. We offer fully paid week-long gatherings to places like Venice, Sicily, and the Dolomites.
• LEARNING BUDGET - We'll sponsor your professional growth by providing a budget for certifications, events, courses, and books;
• ENGLISH CLASSES - We offer online English classes weekly, within working hours, and on several different levels. We know there's always room to improve;
• WORK EQUIPMENT - We'll provide an equipment allowance so that you can perform at your best;
• BRIGHT & COLLABORATIVE WORK ENVIRONMENT - You will be part of a multicultural team of talented and experienced colleagues. Along with that, you will find a team spirit, which you would rarely find elsewhere!

Please send your CV in English.

An international IT company is hiring for the position of "Business Assistant" with proficiency in French, English, Russian.

Remote work, full-time, from €2,500–3,000/month.

You will be tasked with interesting and challenging responsibilities related to process organization, project management, and more. This role requires a high level of responsibility, attention to detail, and the ability to handle new challenges.

‍Requirements:‍

• Fluency in English, French and Russian (spoken and written) at B2–C1 level;
• Ideally residing in the EU (preferably in Luxembourg or willing to relocate);
• General understanding of the IT sector and its main processes;
• Experience as an assistant or project manager;
• Knowledge of project management principles;
• Curiosity and quick learning ability;
• Ability to switch quickly between tasks and contexts;
• Attention to detail and precision;
• Ability to think ahead and anticipate potential challenges;
• Perfectionism and enjoyment of well-organized processes;
• Residency outside of sanctioned countries;
• At least two years of full-time work experience in any company.

‍To apply: Fill out a short questionnaire. (will take 15-20 minutes).

We’re on the hunt for a stellar Personal Assistant to join the team supporting Dave Waiser, founder of Accumulator — ****a US-based private equity firm investing in the most exciting growth-stage tech companies around the globe.

Accumulator operates like an index fund, with a footprint stretching from the U.S. to Asia. This isn’t your average desk job — you’ll dive into a fast-paced, dynamic environment, working side-by-side with Dave, a Senior Executive Assistant, and a Business Assistant. Together, you’ll tackle schedules, orchestrate complex travel plans, and ensure everything runs like clockwork, freeing up Dave to focus on shaping the future of tech.

If you’re sharp, resourceful, and thrive in a high-energy, collaborative setting, we want to meet you!

We’re a good match if you:

• Genuinely care about others and go the extra mile to support and uplift those around you.
• Strive for perfection in everything you do and take pride in delivering top-quality results.
• Are proactive, independent, and thrive on taking initiative without needing constant direction.
• Bring energy and passion to your work, fully immersing yourself in tasks and projects.
• Are action-oriented and excel at tackling challenges, solving problems, and achieving results.
• Value building meaningful connections, sharing kindness and positivity, celebrating special moments, and offering personal care.

Your role:

Task distribution: 80% personal, 20% business.

• Efficiently handling personal tasks for your boss, optimizing daily routines, travel, and minimizing time spent on logistics.
• Creating and maintaining organizational systems and plans in Notion, including a mindmap, playbook, and SOPs.
• Managing calendars and personal schedules, ensuring smooth coordination of meals, daily routines, and exercise.
• Organizing personal and business travel, sourcing the best routes, and liaising with contractors and vendors.
• Overseeing tasks related to state institutions (passport renewals, visa applications, obtaining driver’s licenses, choosing insurance providers, etc.).
• Managing social media platforms for your boss.
• Assisting with administrative tasks related to the business, taking on some business-related items with opportunities for growth in this area.

How your daily tasks might look like:

• Begin your day by reviewing and updating to-do lists in Notion, ensuring all tasks are clearly organized and prioritized. You break down larger projects into actionable steps and allocate time blocks to make sure deadlines are met. Keep track of both personal and business-related tasks, from scheduling meetings to managing personal errands, making sure nothing falls through the cracks.
• It’s a busy week ahead, and you’re coordinating an important trip for your boss to meet key stakeholders in Europe. You research the best flights, liaise with local drivers, and confirm meeting locations. While handling the logistics, you ensure all personal needs are covered, such as arranging a hotel with specific amenities or organizing a complex transfer. Draft a detailed travel itinerary, ensuring all time zones are aligned with meetings, so your boss can maximize every moment of the trip.

You’re the ideal candidate if:

• You have 5+ years of experience as a Personal Assistant and are confident juggling multiple responsibilities while staying one step ahead.
• You’re fluent in both English (C1) and Russian, making communication smooth and easy.
• You’re comfortable working remotely but flexible enough to adjust your schedule to overlap with your boss’s time zone when needed.
• You’re tech-savvy and know your way around tools like Notion, Miro, ChatGPT, and Excel. You’re happy to prove your skills if asked.
• You hold citizenship or residency that allows unrestricted travel to Europe, the USA, and the UK.

Benefits:

• Personal Development Plan tailored to help you grow professionally and personally.
• Online Education Budget to support your continuous learning and skill development.
• Comprehensive Global Medical Insurance to keep you covered wherever you are.
• Mobile Expense Coverage to ensure you stay connected without worry.
• 4.5 Weeks of Mandatory Vacation Annually to relax and recharge.

Quick overview of the hiring process:

• Screening Interview
• Assessment Test
• Culture Fit Call
• Top-Grading Interview with the Senior Executive Assistant
• Ninja Interview with the Partner
• Clifton Strengths Test + References

How to apply:

Submit your application

Send us your CV, a Telegram video note in English explaining why you chose to become a Personal Assistant, and a list of your valid visas. Applications without a video note or visa information will not be considered.

To be eligible for this position, candidates must have legal residency within the European Union / UK or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

Job Summary

3F Venture is a Luxembourg-based venture studio that accelerates the commercial success of emerging companies by allocating resources across multiple ventures. Right now we are looking for an Executive Assistant to our VP COO, Alexander Makaev. In this role you’ll be at the heart of daily operations—coordinating reports, organizing documents, supporting hiring efforts, and handling external communications. We’re looking for someone who’s not just detail-oriented, but thrives on creating structure—a true planning enthusiast who loves building templates, crafting tables, and writing out step-by-step instructions that make everything run smoother. If you get excited about turning chaos into clarity, learning how businesses are built from the inside out, and making a tangible impact across multiple projects, this role is for you.

Responsibilities:

1. Reporting & Document Management

• Organize and integrate various reporting structures to ensure clear, accessible, and up-to-date information.
• Organize, file, and maintain accounting and legal documents, ensuring compliance with regulatory standards.

2. Executive Support & Coordination

• Track the COO’s personal tasks, responsibilities, and deadlines, prioritizing effectively to ensure timely completion.
• Schedule meetings, coordinate logistics, prepare agendas, and draft thorough summaries to maintain clear follow-ups and action items.

3. Vendor Relations

• Assist in the hiring process, from identifying candidates and coordinating interviews to negotiating terms with freelancers, consultants, and experts.
• Foster positive relationships with external partners, ensuring quality deliverables and cost-effective agreements.

4. Research & Analysis

• Conduct in-depth research on operational, market, and industry topics.
• Present findings and conclusions in a clear, actionable format to inform executive decision-making.

5. External Communications

• Communicate with local government organizations and other external stakeholders to gather relevant information, address inquiries, and maintain constructive relationships.
• Act as a communication link between the COO and different departments to ensure information is shared accurately and on time.

6. Data Organization & Management

• Collect, structure, and maintain data in spreadsheets or databases, ensuring integrity, security, and ease of retrieval.
• Utilize data insights to support continuous improvement in operations and decision-making.

Requirements:

• Experience as an Executive Assistant/Project Management or in a similar administrative role with focus of structurizing materials or creating templates.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint), G-Suite, and experience with project management and database tools such as Notion.
• Excellent written and verbal communication skills, with the ability to interact professionally with diverse internal and external stakeholders.
• Fluency in English is a must, French would be A GREAT ADVANTAGE.
• Exceptional organizational, multitasking, and time-management abilities. Impeccable attention to detail, confidentiality, and follow-through.
• Demonstrated ability to work independently, prioritize tasks, and adapt to changing priorities in a fast-paced environment.
• A proactive, resourceful, and flexible approach combined with a positive attitude, strong interpersonal skills, and a collaborative spirit

Benefits and Compensation:

• Competitive salary based on experience;
• Strong project and product cultures;
• Ability to work with EU markets;
• Minimal bureaucracy;
• Flexible working hours;
• Opportunities for professional growth and development in an entrepreneurial environment.

How to apply

• Share your CV, Сover Letter answering the question “why you are the perfect fit for this position” and LinkedIn;
• Send your application via email

Do you want to join the Sunweb Group journey as an IT Support Intern? In this internship you will combine your passion for computer systems and customer support in order to solve technical and application problems, to ensure our software and hardware run smoothly.

Your impact

In your day to day, you'll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems.

• You are the first point of contact for end users and support them with problems
• You register incoming incidents and troubleshoot them
• You analyse incidents patterns and search for structural solutions
• You monitor IT systems, applications and business processes
• Creating and maintaining a FAQ for our users, so the service can be improved.

Why join our journey?

Join a dynamic team of five IT Support Engineers and a dedicated Team Lead who share a love for holidays and adventure. During your internship, you’ll receive hands-on support and coaching to enhance your ITIL skills and practical experience in IT support. Additionally, enjoy a 500€ internship allowance and a 10% discount on holiday bookings with our brands, available for you, your family, and friends. Embrace the opportunity to grow professionally while exploring new destinations and creating unforgettable memories.

What skills will bring you to the top?

• You are an MBO or HBO student in ITIL or related field
• You are fluent in English
• You are willing to learn and have a can-do mentality
• You have analytical skills, are able to adapt to different situations and know how to work in a team
• You are available for at least 24h per week and able to come to our Rotterdam office 2-3 days/week.

We're looking for an Executive Assistant to work hand-in-hand with the founder of Decentralized Atelier, an event agency crafting unforgettable experiences for top global brands, cultural institutions, and tech giants. The founder is not only a powerhouse in the world of international events but also a visionary exploring sustainability projects and dipping her toes into the world of venture capital fundraising.

This is a role for someone who’s as adaptable as a chameleon, as resourceful as MacGyver, and as organized as Marie Kondo (but with a creative twist).

It's a perfect match for you if:

• You thrive in dynamic environments. Shifting priorities and last-minute changes? Bring it on.
• You’re resourceful. “Impossible” isn’t in your vocabulary; you love the thrill of solving complex challenges.
• You balance creativity with structure. You know when to follow the rules and when to color outside the lines.
• You’re growth-oriented. You’re eager to dive into the exciting world of events, sustainability, and fundraising while sharpening your professional skills.

Your role:

Task distribution: 30% personal / 70% business

• From finding the perfect school to filling out forms, you’ll be the go-to person for keeping life running smoothly.
• Create stunning presentations, manage data, and handle contracts like a pro.
• Plan complex itineraries that make even seasoned travelers jealous.
• Make sure the founder’s day flows effortlessly, with priorities aligned and everything on track.
• Help pull off jaw-dropping events, from intimate dinners to large-scale productions.
• Whether it’s finding the best eco-friendly suppliers or digging up hard-to-find info, your investigative skills are unmatched.
• Spot inefficiencies, wave your wand, and make them disappear.

How your days might look:

• Dive into the founder's inbox to track down all contracts from the past year, organizing them neatly and sending them to the accountant for proper filing.
• Research and recommend the best tutors for the founder's children, coordinate schedules, and assist with applying for an upcoming school trip—including everything from filling out forms to helping create a comprehensive packing list.
• Conduct initial research for an event, such as identifying catering suppliers in Dubai, comparing options based on quality and pricing, and preparing a summary for the founder to make informed decisions.
• Assist with planning a trip to London by researching art-focused events, including gallery openings, exhibitions, and private viewings, complete with dates, venues, and recommendations tailored to the founder’s interests.
• Manage tasks related to the founder’s growing Telegram channel, including drafting contracts for ad placements, issuing invoices, and researching collaboration opportunities.

Who you are:

• You’ve been an Executive/Personal Assistant for at least 3 years, ideally to founders or high-level executives.
• You’re fluent in English (C1/C2 level) and love working across cultures.
• You’re comfortable with a flexible schedule because opportunities (and challenges) don’t wait for 9-to-5.
• You handle pressure like a boss—calm, collected, and ready to act.
• You’re tech-savvy and proficient in tools like Microsoft Office, Google Workspace, and Telegram.
• You have impeccable organizational skills, but you’re not afraid to dive into the creative side when needed.
• You’re relentlessly curious, proactive, and solutions-oriented

We’re looking for customer support superstars to join our team! This role isn’t just about ticking off tickets and answering emails quickly, this is about delivering outstanding levels of service to our global customers. Our team is fun, kind, and empathetic - if this role and team sound exciting to you, we'd love to chat!

What you'll do:

• Provide our users with an outstanding customer experience — it’s a part of our mission to make Manychat users feel happy whilst using our product
• Analyze and respond to queries via ticketing system (no calls)
• Become a power user of our product to delight the customers
• Identify cases that need to be escalated and escalate effectively
• Share feature requests and effective workarounds within the Support team
• Collaborate with the broader Manychat team on business objectives
• Attend regular team meetings to identify, discuss, and solve any ongoing projects, process improvement ideas, product features, etc.

What you'll bring:

• 1+ year of experience in a customer-facing role — the industry doesn’t matter!
• Fluency in English; any additional languages are an advantage
• Ability to troubleshoot problems, find answers to customer issues, and articulate complex solutions in clear written communication
• Team-first mentality, with an unmatched level of support for teammates
• Ability to work in a fast-paced environment and learn quickly
• Ability to collaborate cross-functionally to understand customer requirements and translate them into effective feedback for the product team

Shifts we’re looking to cover Sun - Thu (Fri, Sat days off) or Tue - Sat (Sun, Mon days off), Yerevan time (you can choose from any options below):

• 3AM - 12PM
• 5AM - 2PM
• 6AM - 3PM

We care about your growth, well-being, and comfort:

• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Health insurance including dentistry and medical сheck-ups, and covering prescription medication expenses.
• Hybrid work format to choose between home and office.

We are looking for a proactive and detail-oriented Operations Assistant to support our Operations team with daily administrative tasks, ensuring smooth and efficient business processes. This role is perfect for someone who enjoys organization, multitasking, and supporting company-wide operations.

Key responsibilities:

• Provide timely administrative support to the Executives and Operations team, including data entry, maintaining records, organizing and filing documents, assisting with project coordination, managing team calendars, mailing out important information within the company
• Act as the point of contact between Executives, employees, and external vendors
• Plan and organize business appointments and events for team members
• Coordinate travel arrangements, including preparing transport/flight option and itineraries while offering remote support during business trips
• Monitor and maintain documentation for processes, procedures, and operations-related information
• Coordinate and follow up on ongoing projects, ensuring timelines are met
• Manage multiple Google docs and spreadsheets efficiently
• Conduct research and gather information as requested by Executives and the Operations team
• Perform such other duties as may be assigned

Requirements:

• Excellent organizational and multi-tasking skills with an ability to prioritize the tasks and a keen attention to detail
• Strong self-motivation, capable of delivering results with minimal supervision
• Strong problem-solving skills and a proactive mindset
• The ability to analyze tasks independently and identify the best solution
• Strong English communication skills (both verbal & written)
• Proficient in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint)
• Being reliable, adaptable, and flexible

What's in it for you?

• A focus on professional development;
• Interesting and challenging projects
• Flexible working hours
• Paid one month vacation per year and unlimited sick leave
• Medical insurance reimbursement
• Co-working and gym/sports reimbursement
• The opportunity to receive a reward for the most innovative idea that the company can patent

What you'll do:

• Assist in developing media plans and suggest budget allocations for basic campaigns aligned with clients’ briefs.
• Provide guidance and support to the Growth and Customer Success teams, with the assistance of your dedicated supervisor.
• Participate in research work and enhance your analytical skills by evaluating data sets and tactical recommendations.
• Assist with other tasks and projects as assigned by the Senior Digital Planner or other team members.

What you bring:

• Proven experience (1+ year) in digital planning, media planning, or a related role within an advertising agency or digital marketing agency.
• Understanding of digital advertising platforms, technologies, and trends.
• Experience in developing and executing digital media plans across various channels, such as display, search, social media, programmatic, and video as an advantage.
• Upper-intermediate English (B2+).

What we offer:

• USD-based salary that values your expertise
• Work from anywhere – fully remote and flexible hours to suit your lifestyle
• 31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters
• Growth-focused environment – access to learning resources and clear pathways for advancement
• Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
• A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.

‍AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.

We’re seeking a talented support specialist to join our Keitaro support team. The team responds to user inquiries and create an environment where clients feel confident and comfortable achieving their goals while working with our tracker. They collaborate closely with various departments to continuously enhance the user experience, making the process smooth and rewarding for everyone involved.

Tech stack:

Basics of HTML, CSS, PHP and Javascript, Linux, including command line operations.

Key tasks:

• Engage with clients through chat: handle initial requests, gather details and goals for setup, and provide consultations.
• Analyze user cases, install software on servers, assist with tracker configuration, and help implement user solutions in Keitaro.
• Collaborate with the development team to clarify technical details when needed.
• Maintain and update documentation to ensure it is always up to date.
• Test tracker updates, identify and describe scenarios that lead to any malfunction, and create tickets for resolving issues.
• Learn and utilize a variety of tools and services related to tracker operations: browser extensions, Bash terminal, code editors, software for affiliate marketers, hosting and servers, syntax, and services for API requests.
• Actively share knowledge and experience with the team, discussing user interactions and inquiries to foster a culture of continuous improvement.

Hard Skills:

• Basic knowledge of HTML, CSS, PHP, and JavaScript.
• Experience with Linux, including proficiency in command line operations for basic tasks.
• More than 1 year of experience in Tier 1 or Tier 2 technical support.
• English proficiency at B2 level or higher.
• Experience in CPA marketing is a plus.

Soft Skills:

• Ability to explain complex concepts in simple terms, using analogies and examples to ensure understanding, even for those unfamiliar with affiliate marketing or VPS servers.
• Willingness and enthusiasm to learn and grow within the profession. Affiliate marketing is a vast area, and the tracker is just one of the many technical tools used for online advertising.

Terms and perks:

• Remote work on a long-term contract from anywhere in the world. There is no need to relocate, and you can travel freely.
• Flexible schedule. Finish tasks on time, and be online for at least 4 hours during the GMT+0 standard working hours, just in case someone wants to sync up.
• Unlimited paid vacation days. Got sick? Take time off to recover. Your kid requires extra time? Take a day off. Your dog’s sick? Go take care of the pups. Want to take a vacay? Sure, enjoy! Everything’s auto-approved.
• We set aside €1000 per year per contractor for education, including conferences, courses, books, home office supplies, and coworking space.
• We set aside €1500 per year per contractor for sports and medical services, including health insurance, gym memberships, and massages.
• We have a program for purchasing or upgrading your laptop after six months of work.

Apliteni is committed to having a workplace free from discrimination and harassment. We expect everyone at Apliteni to help create and maintain a place where everyone feels included, respected, and valued.

We make decisions about hiring, pay, training, performance reviews, and firing fairly, giving all qualified candidates and employees equal opportunities. We examine our biases and strive to create an inclusive environment where every employee and candidate feels welcome.

I am seeking a Remote Personal Business Assistant to support me in managing various operational tasks across my entrepreneurial ventures. This mostly remote role may require occasional travel (4-5 trips per year) and occasional on-site presence for event preparation, business meetings, and operational duties.

About the Role

You’ll be supporting me as I lead two key projects—a MICE Agency and a B2B Startup in the MICE/Event industry—as well as multiple companies requiring document management.

Key Responsibilities

• Research and organize information
• Create presentations and budgets based on given specifications
• Conduct competitor analysis
• Communicate with contractors, partners, and clients
• Manage company documentation, including correspondence, accounting documents, and payment schedules
• Track tasks and schedules in Asana
• Attend team meetings
• Handle and coordinate active calendars
• Schedule and confirm meetings
• Ensure file organization based on office protocol
• Provide ad hoc support around office as needed
• Screen initial resumes and coordinate further recruitment steps
• Assist with organizing and participating in professional events and exhibitions
• Provide client travel support, including arranging transfers, issuing tickets, and coordinating accommodations during projects
  

Qualifications

• Experience: 1–3 years in a relevant role
• Language: Proficiency in English (C1)
• Bachelor's degree or equivalent experience
• Strong interpersonal, customer service and communication skills
• Proficient in Microsoft Office suite
• Key qualities: responsibility, creativity, problem-solving skills, Ability to multitask and adaptability
• Ability to work autonomously with a results-driven mindset
• Client relationship skills
• Prior experience in event coordination or customer service is preferred

You are thoughtful, empathetic, and understanding with the ability to guide users through problems or issues.  You have extensive experience working with others to solve problems in a clear, concise, and respectful way! Your role will be to help Chess.com members solve their problems. We get thousands of support requests each day and you will need to either find their answer, or resolve their issue. You will use your own computer to login to our support system and resolve tickets. You will also be expected to help test new features and document bugs, etc. You are humble with a sense of humor and don’t take yourself too seriously.  You have been working in or dreamed of working in the gaming industry and are ready to turn your talents towards chess!

What You’ll Do

• Using our ticketing system you will respond to users issues and concerns with timeliness and detail
• You will identify feature bugs or concerns and report them to relevant teams
• You will be on the lookout for harassment and foul-play
• Handle high amounts of incoming tickets
• Identify and evaluate customers’ needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion
• Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers

Preferred Skills

• Some proven customer support experience or experience as a client service representative
• Customer orientation and capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• Completed high school
• Strong collaboration and communication skills working in a fully distributed team
• Sense of ownership and responsibility
• Chess player
• Lifelong learner

About the Opportunity

• This is a full time or equivalent position
• We are 100% remote (work from anywhere!)
• This is open to applicants from anywhere!

Responsibilities:

• Monitor and reply to incoming technical support tickets, chats, and frequently asked questions
• Manage and distribute incoming queries from clients and users
• Provide customer support by phone
  
• Assist with internal departmental workload as needed

Requirements:

• Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field
• Strong mathematical understanding
• High level of computer literacy and excellent knowledge of software for working on the Internet
• Excellent written and verbal command of the English language
• Ability to work effectively as part of a team
• Strong moral and ethical character
• Ability to provide clear explanations with sound reasoning
• Ability to learn fast - the chosen candidate will participate in intensive training and will have to support continuous knowledge updates
• Great attention to detail

Additional requirements (considered as an advantage):

• Knowledge of trading platforms and experience in financial market trading
  
• Prior experience in technical customer support
• Preference for candidates with a Computer Science degree
• Knowledge of the Russian language
  

Attractive payment conditions and benefits package will be offered to successful candidates. Send us your CV!

We are currently seeking a Personal Assistant on behalf of Pinely to help the COO and his family with various business and personal tasks. The COO splits his time between Spain, Russia, and Cyprus, so he needs strong support for his travel plans. He prefers a lively work environment, handling high-pressure situations with quick thinking and smart decisions. The Personal Assistant will be key in keeping everything running smoothly for his busy lifestyle.

Pinely is an algorithmic trading firm that operates without client or external investor capital. With offices in Singapore, Cyprus, and the Netherlands, we leverage our proprietary research and ultra-low latency technology to trade on the world’s financial markets. The team consists of top-tier researchers and technologists committed to pushing the boundaries of trading strategies, primarily focused on High Frequency Trading (HFT) algorithms.

• Remote
• Full-time
• Salary: ~3000 EUR

We’re a good match if you:

• Thrive with minimal supervision and know when to take the initiative.
• Your attention to detail is finely tuned, ensuring nothing slips through the cracks.
• Can balance personal and work responsibilities without missing a beat.
• Communicate effectively and can gently guide your boss to stay focused on priorities.
• Are calm, thoughtful, and adaptable, ready to tackle any situation that arises.
• Take the lead in identifying challenges and suggesting practical solutions.
• Excel in communication and foster positive connections with everyone you interact with.

Your role:

Task distribution: 80% personal, 20% business.*

*Over time, this might shift more toward business-related tasks, while personal tasks will probably stay about the same.

• Provide daily support by managing both personal and work-related activities, including handling errands and keeping your boss's life organized.
• Coordinate extensive travel arrangements for the COO and their family, covering transportation, accommodations, itineraries, and essential documents like visas.
• Monitor finances by budgeting and tracking expenses.
• Assist in planning and organizing events for the COO and his family.
• Take care of personal errands and help streamline daily life as needed.
• Organize and manage the COO’s calendar to ensure meetings, appointments, and daily tasks run efficiently.
• Keep communication flowing between your boss, employees, business partners, and other contacts to ensure everyone is on the same page.
• Prepare agendas, document meeting notes, and follow up on action items to maintain clarity and progress.
• Stay proactive with assigned tasks, utilizing reminders and progress tracking to keep everything on schedule.

What your typical day might look like:

• Your boss is off on a business trip to Shanghai for a few days, and there's a necessary property viewing in Thailand that he can't attend. You’ll step in and fly over to handle it on his behalf, ensuring everything is taken care of!
• The COO's inbox is a bit chaotic, and you'll have the chance to unleash your organizing skills to tidy it up and create some order. Sounds easy, right?
• Get ready for an Expense Tracking Call! You'll help the COO sort through bills and payments, making sure everything runs smoothly.
• Your boss’s son has a birthday next month! You’ll get to plan an unforgettable celebration just for him. Whether it's a day at a trampoline park or a cozy backyard party, you’ll take care of the activities, decorations, and treats to make his special day memorable.

You’re the ideal candidate if:

• You have 3-5 years of experience as a personal assistant, especially in small companies or startups.
• You speak English fluently (C1/C2), and knowing Spanish is a big plus.
• You have experience with travel support, making travel arrangements and handling logistics.
• You’re comfortable using technology and can easily work with digital tools to get things done.

We are seeking a highly organized, detail-oriented, and proactive Personal Assistant to support a private business owner in Dubai. This role is essential for managing both personal and professional responsibilities, ensuring everything runs smoothly for the employer. The business owner operates in various sectors, including tourism, production, real estate, and investments, and needs someone to help coordinate daily tasks, manage schedules, and facilitate effective communication.

Dubai [Please note that no relocation support is provided]

Full-time, hybrid work setting

Salary: ~9000 AED

We’re a good match if you:

• Love creating order and organisation, ensuring everything is in its right place.
• Can juggle personal and work tasks without dropping any balls.
• Adapt quickly when plans change, keeping everything on track.
• Have lived in Dubai for a while and understand how things work there, with a solid network to tap into.
• Can work independently with minimal guidance, taking initiative when needed.
• Set high standards for yourself and take pride in delivering excellent results.
• Communicate effectively and can gently guide the employer to stay focused on priorities.

Your role:

Task distribution: 70% personal, 30% business.

• Provide daily support by managing both personal and work-related activities. Handle personal errands and help keep your boss's life organized.
• Organize and manage your boss's schedule, ensuring meetings, appointments, and daily tasks run smoothly.
• Plan travel arrangements, including transfers, accommodations, and itineraries, with attention to detail.
• Collaborate with the other assistant to ensure tasks are completed efficiently without the need for constant supervision.
• Handle tasks related to government institutions in Dubai, such as passport applications, visa processes, and selecting insurance providers.
• Support your boss with administrative tasks, including managing some business-related items, with opportunities for growth in this area.
• Provide operational and administrative assistance for your boss's businesses, focusing on document management, report preparation, and payment processing. Ensure all payments for real estate and other expenses are tracked and made on time.
• Stay proactive with assigned tasks, using reminders and progress tracking to keep everything on track.

What your typical day might look like:

• Your boss is away on a two-week trip to Spain with her family. Arrange everything from transfers to booking all necessary activities, ensuring that she has the best experience possible.
• Utility companies in Dubai can be challenging to reach. You’ll need to terminate existing contracts and set up new ones under a separate account. Sounds easy, right?
• Real Estate Coordination Call! Assist your boss in communicating with real estate developers to track payments and payment plans for property purchases.

You’re the ideal candidate if:

• You have at least 3 years of experience as a personal assistant, and are comfortable managing complex, multitasking responsibilities.
• You are fluent in English (C1/C2).
• You have proven experience living and working in Dubai, with a solid understanding of local procedures.
• You are tech-savvy and can efficiently use digital tools to complete tasks.