What you'll do:
- Create and Conquer: Execute and optimize paid search campaigns across various search engines, with a focus on Google Ads.
- Strategize Smartly: Stay updated on industry trends and search engine algorithm changes to optimize campaign strategies.
- Optimize for Success: Perform keyword research, create compelling ad copy, and optimize landing pages for better performance.
- Analyze and Adapt: Monitor campaign metrics and make data-driven adjustments to improve click-through rates (CTRs) and conversions.
- Collaborate and Communicate: Work closely with our English-speaking Client Service team to understand and meet client needs effectively.
- Performance Analysis: Prepare reports on campaign performance and provide insights and recommendations for improvement.
What you bring:
- Google Ads Mastery: At least 3 years of hands-on experience in managing paid search campaigns, preferably with a focus on Google Ads.
- Tool Proficiency: Proficiency in Google Ads and Google Analytics.
- SEM Knowledge: Strong knowledge of search engine marketing principles, best practices, and industry trends.
- Data interpretation: Analytical mindset with the ability to interpret and derive actionable insights from campaign data.
- Clear Communicator: Fluent in English (B2+) with excellent collaboration skills.
What we offer:
- USD-based salary that values your expertise
- Work from anywhere โ fully remote and flexible hours to suit your lifestyle
- 31 days of paid time off โ 21 days of annual leave + 10 days sick leave, because balance matters
- Growth-focused environment โ access to learning resources and clear pathways for advancement
- Fun team events: Join our online cooking classes, yoga sessions, and more โ all from home!
- A Culture of Trust โ Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.
โAI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.
What you'll do:
- Execute audio, display, and video ad campaigns across multiple platforms, including Facebook, Display & Video 360, Amazon, TikTok, Verizon, Xandr, and others, under the guidance of senior team members.
- Troubleshoot basic ad-serving and campaign-related issues
- Assist in the preparation of comprehensive reports and metrics, providing accurate data on campaign performance and insights to stakeholders.
- Update and maintain dashboards to track the progress of all ad campaigns, ensuring real-time visibility of key metrics and performance indicators.
- Collaborate with senior managers and team leads to support their responsibilities and workload, ensuring smooth workflow and contributing to the overall success of the team.
- Communicate regularly with internal teams (e.g., Growth and Client Service) about campaign status and performance, and ensuring client satisfaction throughout the campaign lifecycle.
- Maintain up-to-date knowledge of ad tech tools and industry trends
What you bring:
- Bachelor's degree in Marketing, Advertising, Communications, or related field
- Fluent English (B2+)
- At least 6 months' worth of experience in a media/digital agency
- Proficiency in Excel and PowerPoint
- Digital/social media junkie with a passion for new communication technologies and resources
- Number cruncher and intuitive thinker
- Preferably experienced in working with Google Tools, Similar Web, any DSPs
What we offer:
- USD-based salary that values your expertise
- Work from anywhere โ fully remote and flexible hours to suit your lifestyle
- 31 days of paid time off โ 21 days of annual leave + 10 days sick leave, because balance matters
- Growth-focused environment โ access to learning resources and clear pathways for advancement
- Fun team events: Join our online cooking classes, yoga sessions, and more โ all from home!
- A Culture of Trust โ Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.
โAI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.
Are you passionate about design, innovation, and creating visually compelling content? If so, weโd love to hear from you! Toloka is a global leader in generating high-quality data to improve artificial intelligence, and weโre looking for a talented freelance graphic designer to help us craft stunning visuals that tell our story.
Company Intro
At Toloka AI we create data that powers some of the best GenAI models, we work with Big Tech, renowned AI startups, enterprises and non-profit research organisations worldwide.
We use a combination of Experts + Crowd + Tech Platform teaching AI models to reason. We have experts in more than 20 different domains, from doctors and lawyers, to physicists and engineers and one of the most diverse global crowds from 100 countries speaking 40 languages.
We are a startup with an enviable portfolio of clients and strong financial backing. Our team of 200 talented people is remote-first and globally distributed around the world: USA, UK, the Netherlands, Israel, Czech Republic, Serbia, and more. We have 2 offices: Amsterdam, Netherlands and Belgrade, Serbia.
Responsibilities
- Design and create eye-catching graphics for digital and print materials, including websites, social media posts, ads, email templates, brochures, and more.
- Collaborate with the marketing and creative teams to develop concepts and visuals aligned with client goals and brand guidelines.
- Ensure consistency in design style, color schemes, and fonts across all deliverables.
Requirements
- Proven experience as a graphic designer (portfolio required).
- Proficiency in design software such as Figma, Adobe Photoshop, Illustrator, InDesign, and other relevant tools.
- Strong understanding of design principles, typography, and color theory.
- Ability to work on multiple projects simultaneously and meet deadlines.
- Attention to detail and a passion for creativity.
- Experience with web design is a plus.
Benefits
- Engaging Projects: Work on diverse and interesting tasks that challenge and inspire.
- Competitive Compensation: Earn an hourly rate benchmarked against market standards.
- Global Impact: Contribute to a company at the forefront of AI innovation, helping shape the future.
- Flexible Work Arrangement: Enjoy the freedom of freelancing with a focus on results, not rigid schedules.
- Creative Freedom: Collaborate with talented teams while bringing your unique vision to life.
We are currently looking for an IT recruiter to join our team who will be responsible for hiring in CIS region. If you love your profession, if you are inspired by tasks with an asterisk and your heart melts when you manage to solve them - respond, we will be glad to meet you!
We actively practice working in the format of distributed teams and are ready to discuss remote cooperation.
Responsibilities:
- Lead the full cycle of the recruitment process in the company
- Constantly expand the recruitment funnel for each vacancy, systematically form and fill the company's candidate base.
- Ensure the hiring of A-players, constantly improving the recruitment process and ensuring a high level of User Experience of candidates interviewed by the company
- Constantly monitor, test and select progressive methods of candidate search and selection based on the world's best solutions
- Continuously drive and improve the candidate search and recruitment process
- Maintain all candidate profiles in ATS with care, accuracy and diligence
Requirements:
- Successful experience in IT Recruitment of one year or more
- Ability to communicate in Russian & English (at least Intermediate level)
- High level of responsibility, autonomy and development orientation
- Willingness to work in a multi-tasking mode
- Ability to work deeply and thoroughly through a task: whether it is a new business process or a vacancy from an unfamiliar subject area
- Experience working with various extensions and plugins for recruiting
- Be ready for hiring in CIS region is a must
Nice to have:
- Experience in hiring PHP developers, QA, Product Designers, Owners and Analysts
- Have both in-house and agency experience
- Experience closing English-speaking jobs would be a plus
- Have rolling profiles on facebook, linkedin, Habr. Career, etc. with a contact base of 500+
- You know how to build long-term relationships with candidates so that you always have someone to come back to
- Experience in executive search
Xsolla is a global leader in video game commerce, established in 2005. Our mission is to simplify the complexities of global distribution, marketing, and monetization in the gaming industry. Headquartered in Los Angeles, California, with offices worldwide, we support major gaming titles and partners. Our deep commitment to gaming's blend of technology and artistry drives our continuous innovation and dedication to our partners' success.
Our IT firm specializes in marketing and IT development for different industries, with operations spanning Europe, Africa, and Latin America. We prioritize finding optimal solutions while fostering a fun, sophisticated, and efficient work environment. Dedicated to hiring talented and passionate individuals, we are currently seeking an ambitious Backend Developer for full-time employment at our office in Serbia.
Responsibilities:
- Maintain and enhance the Symfony bundle system for robust and scalable solutions
- Collaborate with cross-functional teams to define, design, and deliver new features
- Ensure code quality through reviews, testing, and best practices
- Troubleshoot and resolve issues promptly, minimizing downtime
- Stay updated with the latest industry trends and technologies
Technical Stack:
Backend: PHP (Symfony), MySQL, Nginx, Docker, AWS (EC2, RDS, ElastiCache, S3, Simple Queue Service), Redis, Grafana, ELK
Requirements:
- 4+ years of experience with PHP 8+, MySQL, and Git
- Strong experience with Symfony
- Proficiency in writing Unit Tests and Integration Tests
- Good understanding of OOP and SOLID principles
- Experience with API integrations and API building
- Problem-solving mindset and high-quality communication skills
- Required knowledge of any other CIS region language
- Good knowledge of English language (B1-B2+)
Might be a plus:
- Knowledge and experience with CI/CD processes
- Experience in the iGaming industry
- Familiarity with AWS
- Experience with message queues (SQS, Redis streams)
- Knowledge of Nginx, Redis, Grafana, and ELK
What We Offer:
- Relocation to Serbia and further move to Madrid: Work in our amazing office in Serbia for 6-12 months(based on performance) and we relocate you to Madrid.
- Visa Support: Possibility to apply for a work visa, official employment
- Competitive Compensation: Market-rate pay based
- Professional Growth: Rapid company growth with abundant learning and career advancement opportunities
- Work-Life Balance: Intensive working hours during summer, every second-week Power-Up Friday with 4 hours of working time, flexible schedule, hybrid work
- Modern Office: A new business center with a great view, free snacks, and a playroom with billiards, table tennis, and PlayStation.
- Celebrations & Fun: Enjoy corporate events, team-building activities, and birthday vouchers.
- Vacation: 25 working days of paid vacation
We are also looking for Middle, Senior and Team Lead roles with the same technical stack.
Become a People Operations Intern for Bloomreach!
In the People Operations team, we take care of Bloomreachers from the moment they accept the job offer. Together with the other People team units (1. Recruitment & Employer Branding, 2. Workplace Experience, 3. People Development, 4. Comp & Ben and 5. Business Partners), we form the People team reporting directly to the Chief People Officer.
We are in charge of the Employee lifecycle administration - onboarding, offboarding, changes and payroll operations. We are growing and right now we find ourselves in 8+ countries across 3 continents and we are also looking to expand our People Operations team. Your responsibility will lie with operations related to our colleagues located mostly in Slovakia and Czech Republic.
Your starting salary will be 7 โฌ per hour. Working in our Bratislava office or from home on an internship basis, youโll become a part of the global People Operations Team.
Your job will be:
- Coming to the office at least twice per week to manage hard copies of the employment contracts (printing, scanning, archiving, exchanging copies with employees in person and via post)
- Ensure HR administration is in compliance with all legal requirements and processed effectively (i.e. employment/freelance contracts, salary amendments, promotions, relocations, parental leaves, absences)
- Ensure fast & efficient on/offboarding and changes in the employee lifecycle
- Actively cooperate on People departmental projects (we are mostly unifying and improving our processes across the globe these days)
- Communication with employees on a daily basis, providing information to answer their questions
- Coordinating mandatory trainings & background checks
- Collaboration with Managers, Office Managers & Finance, IT and legal teams
- Administration of the internal HR database - we run on BambooHR
Your success story will be:
- In 30 days, you will shadow your team members while running the regular employee operations and start to run them by yourself with their help
- In 60 days, you will own & run these operations and you will be encouraged to suggest how to optimize and improve them
- In 90 days, in addition to the regular operations, you will be working on your new performance goals
You have the following experience and qualities:
Professional experience
- Not required, however we expect you to have a previous experience with Microsoft Excel and effective verbal and written communication skills (Slovak/Czech and English: both at least at B2 level)
- University students preferred (3. or 4. year of study)
What we expect of the candidate
- Proactivity to solve problems and look for solutions
- Responsible ownership of tasks / projects
- Sensitivity to work with personal information
- Self-motivation, ability to meet deadlines
- Attention to detail and organized way of working
More things you'll like about Bloomreach:
Culture:
- A great deal of freedom and trust. At Bloomreach we donโt clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- We believe in flexible working hours to accommodate your working style.
- We work remote-first with several Bloomreach Hubs available across three continents.
- We organize company events to experience the global spirit of the company and get excited about what's ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
- The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
- We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach Ivo Veฤeลa is available to help navigate work-related communications & decision-making challenges.*
- Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
- Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
- Subscription to Calm - sleep and meditation app.*
- We organize โDisConnectโ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
- Restricted Stock Units or Stock Options are granted depending on a team memberโs role, seniority, and location.*
- Everyone gets to participate in the company's success through the company performance bonus.*
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
We are now looking for a 2D Artist/Illustrator for Oufire!
In this role, you will:
- Create high-quality 2D illustrations/Key art
- Develop interesting conceptual ideas and good visual communication skills
Requirements:
- At least 2 years of experience working with mobile games
- Fluent in hand/tablet drawing
- Ability to bring an idea from concept, and sketch to final implementation
- Good artistic taste, knowledge of composition, perspective, color theory, and lighting
- Proficiency in Adobe packages (Adobe Photoshop)
- Ability to work with 3D assets
- Relevant portfolio
What we offer:
- Professional and career growth
- Remote work (from countries with our legal entities)
- Interesting challenges at the international level
- Competitive salary
- Medical insurance and well-being bonus
- Internal training programs
- Events and large-scale conferences
AppFollow is an App review management and ASO platform. ย We are a leading software-as-a-service (SaaS) company operating in the mobile app management and customer feedback solutions sector. With a comprehensive suite of tools and services, AppFollow enables app developers, product managers, and customer support teams to effectively manage and optimize their mobile appsโ performance and engage with their user base.
This is a fully remote opportunity for a Senior Frontend Developer to join our Core Product team, a platform that helps companies worldwide grow their businesses in the international app market. ย As a part of the team you will work on core product functionality to analyze and manage ratings and reviews at scale, automate workflows, and monitor app store performance.
Responsibilities include, but are not limited to:โ
- Develop and Maintain Product Core Functionality: Work on the essential features of our platform, including all user-facing pages and interactions on watch.appfollow.io, ensuring they are efficient, scalable, and user-friendly.
- Focus on Product Enhancements for Business Impact: Proactively identify areas for technical and product enhancement and collaborate with stakeholders to implement improvements.
- Collaboration with Designers: Work closely with designers to discuss implementation details, gather requirements, and identify common components for the design system and UI kit.
- Ensure Quality through Testing and Coordination: Write and maintain unit and integration tests to ensure code reliability and stability. Coordinate with the QA team to identify potential issues early, enhance testing processes, and deliver a high-quality product.
Job Requirements:
- 5 years of production experience with frontend (at least 3 years with React and its ecosystem).
- Solid understanding of modern Typescript, Javascript (ESNext) and browser APIs;
- Solid understanding of modern HTML & CSS, including CSS modules, responsive design principles, and modular CSS architecture.
- Experienced in code reviews, advocating for clean, maintainable code by providing constructive feedback and following best practices.
- Passion for keeping up-to-date with the latest frontend technologies, trends, and best practices.
- Upper intermediate Englsih and Russian
Would be an advantage:
- Ability to build an application from the ground up, including setting up linting, testing, build tools, CI/CD pipelines, and configuring web servers.
- Strong skills in performance profiling and debugging.
- Experience in optimizing frontend performance and bundle size.
- Experience in the development and maintenance of UI component libraries or design systems.
Benefits we offer:
- Full-time remote job. Though youโre always welcome to spend time with us in our office in Helsinki
- Paid Vacation and Sick leaves. Take the time you need to stay motivated, charged, and balanced. By prior agreement, you can have days off for special occasions
- Generous social benefits package including health insurance, equipment reimbursement, home office moderation bonus, and many more
- Stock options bonus according to the employee stock ownership plan
- Youโll have executive-level visibility into how the company is run and performing. We are always ready to provide dedicated support and fast-track your onboarding, including giving you the tools you need to be successful.
The biggest benefit is our awesome AppFollow team. We're a team of open-minded and friendly high-skilled professionals that enjoy creating a great product, growing together, and supporting each other.
Jump on the board!
TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering IT professions such as software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading to employment opportunities.
Our mission is to ensure that every student has the opportunity to master a new profession successfully and become a valuable member of the IT industry. We are successfully producing highly desirable tech professionals in the most competitive EdTech market in the world โ the US market.
Please note that this role requires working in a hybrid capacity from our office in Belgrade, Serbia. A relocation package is provided.
What you will do:
- Develop infrastructure, and write solutions to simplify operations.
- Build processes to achieve and maintain 99.99% uptime, and improve the exercise process.
- Develop automation and service reliability, plan resources, and reduce ops in development.
- Build infrastructure and monitoring, help developers solve infrastructure problems, train developers to solve problems independently, and improve the observability of infrastructure, monitoring, schedules, and alerts.
Requirements:
- 2+ years of Site Reliability Experience.
- Experience working with Prometheus - must have.
- Experience working with Kubernetes, GitLab CI, and Ansible.
- Experience working with Unix systems (we have Ubuntu) and the console.
- Understanding the basics of TCP/IP to build networks, how web services work, REST API, and gRPC.
- Experience performing diagnostics, including interpreting the output of Ps, Top, Strace, Perf, and TCPDump.
- Understanding of how user applications interact with the operating system, including familiarity with system calls, processes, and threads.
- Willingness to build high-load systems and understanding of how to do that.
- Understanding of fault tolerance and service scaling.
- High degree of emotional intelligence, ability to find common ground with colleagues and work as part of a team.
- Must be professionally fluent in English and Russian
Nice to have:
- Experience working with AWS and Terraform.
- Experience programming in Python / Golang or desire to learn how.
What we can offer:
- Relocation to Belgrade, Serbia. Hybrid office in the center of Belgrade.
- Employment according to Serbian legislation. Visa support for you and your partner.
- Comprehensive medical insurance for you and 80% coverage for your family members (applicable if you join our team in Serbia).
- Experience working in a rapidly scaling multinational EdTech company (learning tools and processes of online education for adults).
- Flexible schedule.
- Globally diverse and tight-knit team spread out across the US, Serbia, Israel, LatAm, Brazil and more!
Responsibilities:โ
- Develop, implement, and manage social media strategy
- Write the texts for the publications
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with the latest social media best practices and technologies
- Work with designers to ensure content is visually appealing, in the future โ with the PR Manager also
- Collaborate with Sales and Product Departments
- Monitor user engagement and suggest content optimization
- Communicate with industry professionals and influencers via social media to create a strong network
Requirements:โ
- 2+ years of experience as a Social Media Specialist or similar role
- 1+ years of experience in iGaming or similar industry
- Excellent knowledge of LinkedIn and Instagram best practices
- Understanding of SEO and web traffic metrics
- Good understanding of social media KPIs
- Experience with setting the tasks for designers
- Unbreakable literacy and feeling of the texts
- Creative, positive, and proactive approach
- English โ C1
IT-Warehouse is a rapidly expanding company specializing in the provision of server equipment and system integration. We take pride in our friendly and cohesive team, with offices in two countries: Estonia and Serbia.
Responsibilities:
- Prospecting new clients in European Union countries and Serbia.
- Conducting negotiations, preparing commercial proposals, presentations, and organizing pilot projects.
- Defending solutions to client management and undertaking necessary activities to finalize contracts.
- Supporting and developing cooperation with clients.
- Collaborating within a team with technical experts and sales department managers.
Benefits:
- Possible full-time or part-time employment, with a fixed salary component and a percentage of deals.
- Opportunities for professional advancement and career development.
- Flexible work schedule and remote work options (including outside Estonia and Serbia).
- Official employment status, accompanied by support in procuring residence and work permits.
- A congenial and supportive work environment conducive to productivity and personal growth.
Requirements:
- A proven track record of 3-5 years in a similar capacity. Existing client base would be advantageous for you.
- Proficiency in English at the C1 level, coupled with exceptional communication skills. Knowledge of Serbian would be an advantage.
- Knowledge of fundamental concepts and technologies in building enterprise IT infrastructure, including data storage and backup technologies, basic infrastructure services (e.g., AD, DNS, Mail), Windows and Linux operating systems, clustering technologies, monitoring systems, communication tools, automation and endpoint device management systems, virtualization platforms, VDI, containerization, and private clouds.
- Familiarity with major manufacturers' solutions and licensing frameworks in the field of IT infrastructure software among equipment and software manufacturers such as Cisco, DELL, HP, Lenovo, Supermicro, Microsoft, VMWare, VEEAM, Adobe, etc.
- Understanding of technological solutions in the field of computing hardware (server equipment, data storage systems, client devices) and principles of equipping data centres.
- Excellent knowledge in the IT field, awareness of current trends in infrastructure solutions, and related areas.
- Knowledge in information security, network equipment, and experience in selling computer equipment are advantageous.
Your key focuses:
- Adaptation of the core team's employees
- Personnel assessment
- Internal Communications
- Employee happiness
- HR Automation
- Hiring
What will you do:
- Take charge of the newcomers' experience in our core team and make it better
- Conduct a performance review process once a quarter
- Take complex news and write light texts with them and make messages to employees, run a monthly Digest, conduct Demos and come up with new communication formats that will make life in our company more fun
- Communicate. Communicate a lot and help people to make their work more comfortable
- Analyse life and business processes in the company and look for things that HR can do better
- Help employees with their key concerns at the moment. For example, in 2022-2023, we worked a lot on the topic of relocation
- Lead 2-3 vacancies
What we will be expecting from you:
- Experience in the HR field (HR Generalist, HR Business Partner, Internal Communications or similar experience).
- Flexibility and adaptability to change
- Empathy and a desire to make the world around you a better place
- Openness and creativity. With us, you don't have to be afraid to voice your ideas
- The ability to work in Notion, Miro & other services that help to organize your work will be an advantage
Why us:
- Passionate international team
- Great competitive salary
- Flexible processes & hours
- Opportunities for professional growth
- Remote work from any place in the world or from our office in Belgrade
- A comfortable and inspiring environment in a great People & Culture team
We are looking for an experienced, highly skilled, and engaged technical engineer to join our EMEA team. Your main tasks will be to resolve customer tickets by understanding each request, troubleshooting it and ultimately finding a workaround or solution. Once you have resolved an issue you will create a knowledge base document to help customers and your colleagues to resolve it proactively. You will closely collaborate with the technical teams within ABBYY: your colleagues in Support, Development, DevOps and QA. In addition to the challenge of serving our customers, we challenge you to develop yourself by using ABBYY University courses. You can work in the office or from home.
To join our team we expect that you are highly motivated, flexible, thrive on resolving issues and working with business customers. You need to have at least 2 years of L2 technical support experience, troubleshooting Windows servers, Linux, and MSSQL databases or any other complex systems. You should be comfortable using and understanding SQL queries, looking for clues in various logs or traces, and be able to read some code. We mainly support our customers in English, so your English level needs to be B2 or better.
Job Responsibilities:
- Resolve incoming Zendesk tickets from ABBYY B2B customers, predominantly via a web portal, sometimes via remote session;
- Troubleshoot technical issues either on a virtual system or on a screen-sharing session with the customer;
- Actively collaborate with your teammates and colleagues from other departments to find solutions;
- Communicate confidently in Business English (minimum B2 knowledge required);
- Write knowledge base articles to help customers even faster;
- Follow our well-documented procedures, guidelines, and policies.
Job Requirements:
- At least 2 years of experience working in L2 Technical Support, Professional Services, QA, DevOps or Development;
- IT skills: operating systems (Windows & Linux), databases (MsSQL, Oracle), networking (OSI model, TCP\IP), algorithms, programming basics;
- Experience in programming (C++);
- Basic knowledge of other languages of programming (Java or C#) is a plus;
- Great analytical skills to troubleshoot software problems;
- Good interpersonal and communication skills;
- Advanced English skills (B2 knowledge as a minimum)
- Additional European language knowledge is a plus
Here are some of our local benefits:
- Work as part of a great international team in a cutting-edge AI software company;
- Work remotely or in office;
- Interesting and challenging tasks;
- Self-development opportunities through the ABBYY University platform
- Competitive salary;
- 25 paid vacation days per year;
- Access to FitPass to facilitate your wellbeing;
- Private medical insurance.
At ABBYY you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 800+ colleagues, spread across 15 countries on four continents.
- With 30+ nationalities and ages ranging from 21 to 80, our workforce reflects the world.
- Innovation and excellence run through our veins.
- Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
- We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 30 years of experience in the technology market.
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK in our client portfolio.
- ABBYY has modernized the way companies leverage their data in documents by creating the first low-code/no-code Intelligent Document Processing platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a Marketplace built with AI, can transform any document in any process.
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ยฎ Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
The Xsolla DevOps team is looking for a passionate DevOps Engineer to work remotely in one of these countries: Serbia, Montenegro, Indonesia, Thailand, Cyprus.
Xsolla Technology Stack: Ubuntu, Docker, Kubernetes, Harbor, Gitlab, Terraform, Terragrunt, Puppet, Nginx, Google Cloud Platform, Prometheus, Grafana, New Relic and ELK.
Key responsibilities:
- Manage Kubernetes clusters (self-hosted or cloud-based)
- Implement and maintenance infrastructure in the cloud
- Managing Linux servers, web servers and application servers
- Troubleshooting
Requirements:
- At least 3 years experience as a DevOps engineer
- Extensive experience with Linux
- Extensive experience with container orchestration using Kubernetes
- Experience with Self-hosted Kubernetes clusters administration
- AWS or GCP cloud experience
- Experience with Infrastructure-as-Code tooling
- Experience with Python / Bash scripting
- Experience with observability tools
- Experience with continuous integration and continuous deployment
Nice to have:
- Kubernetes (CKA, CKS)
- Google Cloud Platform or AWS
- HashiCorp (Terraform Associate, Vault Associate)
- Linux (LFCS, LFCE, RHCSA, RHCE)
- Puppet or Ansible certifications
We are searching for a seasoned Product Analyst to propel Spring Valley to new heights.
Key Responsibilities
- Carry out analytical research on product issues, validate product hypotheses, run A/B tests, and create and present clear analytical reports.
- Monitor and analyze how changes affect product metrics and look into unusual changes in metrics.
- Suggest changes to improve in-game metrics.
- Set up self-updating Tableau dashboards, automate tables with Airflow, and refine SQL queries.
What We're Looking For
- At least 2 years as a Product Analyst.
- Strong data visualization skills. A portfolio or example would be a bonus.
- Proficiency in SQL, Python/R, Tableau (or similar BI tools), and Git.
- Solid understanding of statistics and databases.
- A genuine passion for gaming.
- Experience with math or simulation modeling would be a plus.
What We Offer
- An opportunity to contribute significantly to a globally successful project within a stable international company.
- Relocation to Serbia, or Armenia, or another destination upon our mutual agreement.
- Relocation program and assistance with paperwork for residence in countries where our offices are located.
- Competitive salary, reviewed every 6 months based on market trends and your performance.
- Flexible work setup: whether you prefer coming to the office, working from home, or a hybrid of the two, the choice is yours.
- Comprehensive medical insurance, sports memberships, educational courses, subscriptions, psychological counseling, language learning schools, and co-working space rentals as part of our exclusive โBenefitPassโ program.
- Full pay during sick leaves and personal leaves, in addition to 20 working days of vacation annually.
World of Warships High-End Meta team in Belgrade is looking for a Project Manager passionate about processes setup, routine automation and communication.
Our team drives several essential areas: developing Clan Gameplay as an important component of player engagement, managing Game Commerce which includes both the in-game store and various monetization tools, and Web Tech - focused on creating technical solutions and core services to enhance the efficiency and stability of our project's features.
As a member of the World of Warships team, you will have the opportunity to collaborate with a talented and passionate group of professionals and make a meaningful impact on the direction and success of the game.
Reports to
High-End Meta Team Lead
What will you do?
- Implement, configure, optimize and develop team processes;
- Establish communication among and within teams regarding development process;
- Maintaining transparency of processes for stakeholders and within the team;
- Training and helping team members with new tools and processes and staying organized
- Keep the project knowledge base up to date.
What are we looking for?
- Experience in working on large projects with a large number of dependencies;
- Experience in working with several projects in parallel;
- Experience in working with teams in a matrix structure;
- English at advanced.
What additional skills will help you stand out?
- Programming (automation scripts, chatbots) experience or willing to get it;
- Experience in gamedev;
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
- Additional Vacation days on top of the statutory minimum dependent on years of service with Wargaming Group
- Up to 8 โTrust daysโ per calendar year that require no medical certificate
- Career development and education opportunities within the company
- English clubs and platform for learning languages
- Premium Private Health Care
- Commuting allowance
- Gym trainings / Wellness program ย
- Personal Gaming Account
- Coffee, fruits, and snacks in the office
- Company events
- Seniority Awards ย
- Referral program - you can recommend the best talents to the Company and receive a reward ย
As a Business Growth Intern, you will play a crucial role in growing the business by establishing new brands and ways of global distribution. This role demands critical thinking, basic marketing knowledge, and a keen eye for detail.
Responsibilities
- Market analysis: searching for promising niches and studying competitors
- Establishing partnerships: collaborating with bloggers, influencers, clients, and suppliers
- Creating product strategy: developing concepts, product lines, and financial models
- Communication and coordination: interacting with internal and external teams
- Evaluation of results: analyzing the effectiveness of strategies and adjusting plans
- Brand development: seeking new ideas, continuous growth, and maintaining relationships with stakeholders.
Qualifications
- Excellent analytical and problem-solving skills
- Attention to detail
- Basic understanding of marketing
- Upper-intermediate English
- Basic Excel knowledge
Weโre looking for an ambitious Finance Intern willing to develop and grow in the e-commerce field.
Responsibilities
- Support the finance team (with all aspects: accounting/reporting, treasury, and financial analytics)
- Assist in the process of monthly forecasting, plan-actuals analysis of current performance, forecasting next months
- Help with internal and external reviews and audits
- Analyze financial performance, identify trends, and learn to create actionable recommendations
- Collaborate and work closely with other departments in the company
- Participate in closing monthly, quarterly, and annual accounts
- Check on primary documents, prepare daily banking activity reports
- Assist in preparing financial presentations for meetings with department heads and executives
- Provide assistance in other tasks, as necessary
Qualifications
- A degree in accounting/economics/finance
- Fluent in English
- Proficient in Excel
- Aspiration to learn and grow in finance
We are looking for a skilled Linguist Analyst to cope with projects related to Machine Translation Evaluation. As part of the Intento AI Curation team, you will have the opportunity to play an active role in supporting global companies as they implement and utilize our AI technology, keeping our customers happy and having room to improve the quality and internal processes to be ahead of the curve.
This is a remote position, and we consider candidates from the European timezone.
Values you can expect from working at Intento:
- Work in an exciting, fast-paced startup environment where you can personally influence the company's course.
- Transparency of business strategies.
- Autonomy, balanced by responsibility.
- Solving significant industrial problems.
- Gain first-hand experience deploying solutions to Fortune 500 companies.
- Get exposed to AI at a unique company while meeting various industry professionals.
Our ideal candidate has:
Hard skills:
- Fluent written and spoken English (Upper-Intermediate as a minimum); other languages are a plus
- Strong analytical skills regarding technical and linguistic issues.
- Solid understanding of Python programming language and experience in working with Jupyter Notebooks.
- Familiarity with main Python libraries such as Pandas, NumPy, requests, and JSON.
- Understanding of machine learning and machine translation, statistics.
Responsibilities:
- Running MT evaluations by playbooks using company tools.
- Running evaluations in other AI-related areas (text generation, voice recognition, etc.).
- Improving evaluation playbooks based on your experience and evaluation results.
- Suggesting company tools improvements as business requirements for R&D.
We are looking for a Senior monetization manager to join our team, who, together with the team, will develop and implement effective monetization strategies aimed at tripling our income.
What we will trust you with:
- Development and implementation of a monetization strategy to increase the profitability of the game.
- Innovation and creation of new tools for conducting monetization experiments.
- Work closely with the game economics team to coordinate monetization strategies.
- Market analysis and implementation of the best monetization practices in free-to-play games.
- Conducting A/B testing, analyzing its results, and implementing successful strategies.
- Monitoring and optimization of key monetization indicators.
- Development and testing of new monetization features.
What we expect from you:
- More than three years of experience working on successful projects in the field of game design; experience in expansion projects will be an advantage.
- Proven results in developing and implementing effective monetization strategies.
- Ability to create and implement innovative monetization ideas and adapt to market changes.
- Ability to analyze the market, implement best monetization practices, and conduct A/B tests.
- Experience in creating and testing new monetization features will be a plus.
- Willingness to move to Serbia, Armenia, or another country as agreed upon with us - we will discuss the location with the team.
What we are offering:
- Working in a stable international company on a successful project is an opportunity to make a real contribution to the development of a global hit.
- Relocation to Serbia, Armenia, or another country as agreed upon by us.
- Relocation package, assistance with paperwork, and residence permits in the countries where we operate.
- A decent salary with the possibility of revisions every six months depending on the work results and the market situation.
- Convenient work format: go to the office, connect from home, or mix both formats - everyone decides for themselves.
- A social package based on the Lego principle: $1000 per year, which can be spent on voluntary health insurance, sports, therapy, education, foreign languages, and coworking space rental - in any proportion.
- 20 workdays of vacation, retaining 100% of salary during sick leave and vacations.