Relocate to ๐Ÿ‡ญ๐Ÿ‡บ Hungary

Head of Direct Sales (EMEA)
โ€ข
Formlabs
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ“ž Sales
โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Dec 3, 2024
12/3/2024

Our sales team is looking for a new Head of Direct Sales. In this role, you will lead a team of direct sales representatives responding to inbound requests from tech-savvy professionals in the region. If you are an experienced sales leader with a winning spirit, technical sales acumen and a customer satisfaction focus, apply to join our team!

In this role, you will:

  • Lead and develop manage the Direct Sales team (ci. 10 FTEs)
  • Consistently delivers target bookings growth in EMEA
  • Increase Sales Rep activity, effectiveness and efficiency
  • Coach Sales Rep to increase the quality and the speed of customer interactions
  • Hire and onboard new team members
  • Work across Sales teams to distill best practices, and to align between Channel (Indirect Sales) and Direct Sales teams as necessary
  • Collaborate cross functionally with revenue operations, sales engineering, marketing, people operations, and IT to clear obstacles and foster a culture of One Formlabs team
  • Collaborate cross functionally with service and product teams to inform our decisions on post-sales service operations and product roadmap
  • Attend trade shows and participate in customer events
  • Lead by example, and bring a competitive drive and a winning spirit to the culture

About You:

  • 10+ years of experience in B2B sales or related roles
  • 5+ years of sales management experience
  • Achievement-oriented, hungry to succeed
  • Persistent and have a โ€œnever give upโ€ attitude
  • Excellent verbal and written communication skills
  • Data-driven mindset
  • Have an affinity for avant-garde technologies and/or engineering
  • Fluent in English, other European language is a huge plus

We Offer:

  • On-site lunch 3x a week
  • Private health insurance with Medicover
  • Shares in the company
  • Free beverages and snacks at the office
  • Unlimited 3D prints
  • A monthly or quarterly public transportation pass
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
  • Fun team events
DevOps Intern
โ€ข
GoTo
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Nov 19, 2024
11/19/2024

We are seeking remote interns to join our team and assist with the migration of Team City / Octopus pipelines to GitHub/GitHub Actions. This is a unique opportunity to learn and grow your DevOps skills in a real-world, multi-stack and multi-cloud environment where supply chain safety is a top priority.

As a DevOps Intern you would be working on

  • Work closely with the DevOps migration virtual team to understand project requirements and objectives.
  • Assess and analyze existing Team City / Octopus pipelines to collect build and deployment scripts and their dependencies.
  • Write YAML pipelines for Azure DevOps that accomplish build and deployment while ensuring supply chain security.
  • Collaborate with DevOps teams to optimize and troubleshoot issues with the migrated CI/CD processes.
  • Document migration procedures and best practices for future reference.
  • Participate in virtual team meetings and provide regular updates on project progress.

As a DevOps Intern, your background will look like

  • Eager to learn about GitHub, Azure and AWS cloud services and technologies.
  • Open to work with TeamCity / Octopus, GitHub, GitHub Actions scripting or similar technologies
  • Strong interest in designing secure solutions based on the SLSA specification and harnessing best practices.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Good communication skills in English and attention to detail.

What GoTo offers

  • Hands-on experience with DevOps processes and multiple cloud providers.
  • Opportunity to work with experienced professionals in the field.
  • Potential for full-time employment based on performance and availability.
  • Flexible work hours and a fully remote work environment.
Junior Software Engineer
โ€ข
Saltech Consulting
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Sep 17, 2024
9/17/2024

In the last few years digital transformation has been one of the biggest buzzwords of the business world. As Pega is among the leaders in Business Process Management solutions, the demand for skilled Pega developers is rising exponentially. Due to this enormous need, the value of specialised Pega Developers is continuously rising on the market.

A week in this role will involve...

  • Development and configuration of different business applications: No, we donโ€™t limit you to just write small pieces of code as a junior. We aim to involve you in the planning/architectural aspects of Software Development as soon as possible.
  • Technical Consulting: You will be involved in the conversation with business stakeholders in order to understand their business pains and propose best-in-class software solutions to solve them. With experience, you will also help clients clarify and redefine their needs and expectations related to the business objective.
  • Never-Ending Learning: We believe in the importance of continuous improvement. And we mean it! Here, your career starts with the Saltech Career Program and even after getting all your necessary enablement done, you will always be encouraged to learn something new.

Now, letโ€™s talk about the Saltech Career Programโ€ฆ

Our main goal is to create value, and to achieve that we increase the value of our employees through mentorship, certified education, and practical experience.

During your first 6 months at Saltech, you will receive personalized professional enablement in order to obtain two Pega certifications (System Architect and Senior System Architect), throughout which you receive a full-time salary.

Afterwards, THE REAL FUN BEGINS! You will start working on real projects where you actively participate in developing products used by the largest companies of the world.

It sounds awesome, right? But you might wonder, who are we looking for?

Obviously, we are looking for a perfect match! You might just be our next colleague if you...

  • Are proficient in at least one programming language
  • Have a passion for computer science and the latest technologies
  • Have a good understanding of databases and analytics
  • Speak ย English fluently
  • Reside in Hungary with a permanent residence and work permit
  • Are okay with working on a low-code platform
  • Are able to travel around 15% of the year to meet clients and work on on-site projects
  • Are comfortable with being an active part of client meetings where you bring your superb interpersonal skills
  • Are able to see the big picture and use your critical thinking to tackle complex business problems

Still unsure? Let me tell you what we can offer you.

  • Flexibility: We all work remotely and we care about your work-life balance. Therefore, we believe that your whereabouts should not impact our productivity, as long as you are somewhere within the country. Furthermore, you could work from a destination of your choice from time to time.
  • Reliability: From day 1, you will be offered a full-time contract with a competitive salary and bonus-scheme.
  • Support: We want to contribute to your professional growth with our training and course reimbursement package, that you may use for professional development.
  • Professionalism: We take ourselves seriously... and that reflects on the enablement plan we have prepared for you. We will assist you with your journey to become a certified Pega consultant.
  • Diversity: Youโ€™ll work on solving challenging tasks, with a large variety of international projects. Trust us - no two assignments are going to be the same.
  • Growth: We encourage everyone to grow within our company and will have a personalized plan to defy the odds and prepare you to become a senior developer in 2-3 years.
  • Community: We are proud of our family-like team and supportive work culture that is built on common values.
Java Technical Lead
โ€ข
Weigandt Consulting
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ป Development
โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Sep 17, 2024
9/17/2024

Weigandt Consulting is a leading European consulting company specializing in retail with headquarters in Germany, clients from Europe, and employees around the globe. The company has extensive expertise and focus purely on the retail industry delivering value to many successful retailers, helping them to boost profitability and gain a competitive edge by offering the highest level of customer experience.

Our initiative-driven working environment and culture support the contribution of every team member, to increase your learning opportunities and challenge you to grow with us.

Currently, we are looking for a skilled Technical Lead for a long-term project with a global retailer from the United Kingdom.

You will be responsible for improving software development practices and collaborate with other team-members to deliver high-quality products. ย Our software engineers work across various domains, including finance, fulfillment, pricing, customer management, and transcend, creating complex back-end enterprise applications that require quick execution and minimal downtime.

Our developers contribute to automating business processes, creating applications that enhance information collection for better vendor management. They also develop reporting solutions that provide insights on operational issues. Leveraging the latest technologies ensures our solutions are robust, scalable, and future-proof.

Technologies: Java 11, Couchbase, Kafka, Reactor, Splunk, Azure DevOps, Docker, Kubernetes.

Main responsibilities:

  • Manage cross-functional teams (15 team-members) to analyse and solve complex problems, providing valuable insights and solutions
  • Participate in code reviews and provide constructive feedback to team members, driving continuous improvement
  • Lead the development team, providing guidance and support to ensure high-quality and timely delivery of software solutions
  • Maintain and improve existing software development practice within a company

Knowledge, Skills, and Experience required:

  • Experience in leading a team of 15 team-members
  • Understanding and practical experience of Agile methodology
  • Confident knowledge of Java (Core, collections, multithreading basics, profiling)
  • Experience with design and architectural patterns
  • Good to have experience with Docker, K8s and public cloud services such as Azure or others
  • Strong skills with SQL (preferably PostgreSQL) and any NoSQL
  • Experience with messaging systems like Kafka, RabbitMQ or similar
  • Monitoring systems and observability
  • Upper-Intermediate English (B2) writing and speaking skills
  • Ability to predict challenges and seek to proactively head off obstacles

Conditions:

  • Competitive monthly fixed salary (based on the results of the interviews);
  • Long-term international projects with modern technology stacks;
  • Hybrid work format: 3 days per week from the office in Budapest;
  • Benefits program: compensation of Professional, Workplace, Health, Children, Sports, Services, and Culture expenses by your choice;
  • Full-time 40 hours per week;
  • B2B contract in accordance with country legislation;
  • Help with Digital Nomad Visa
  • Paid vacation of 20 working days, 7 sick leaves, and official Hungary holidays;
  • Company-provided modern IT equipment: Apple MacBook/ HP/ Lenovo;
  • Regular online and offline informal events, a friendly atmosphere.
Java Developer
โ€ข
Weigandt Consulting
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ป Development
๐Ÿ  Remote & โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Aug 20, 2024
8/20/2024

Weigandt Consulting โ€“ A leading European consulting company specializing in retail.

We use the latest technologies and scientific methods such as neural networks and predictive modeling.

Our mission is to empower our retail clients to deliver a top-tier shopping experience through optimized stock management, precision pricing, demand-matched assortments, and a customer-centric, multi-channel approach.

We are seeking a Java Developer to join our office in Budapest on a full-time basis with hybrid work format.

Responsibilities:

  • Backend software development of microservices, interfaces, protocols;
  • Regular interaction with client for refinement sessions, planning, and standup meetings;
  • Participate in system design and solutions discussions;
  • Prepare technical documentation;
  • Suggest improvements and enhancements for increasing work quality.

Our current stack: Java, Spring Framework, PostgreSQL, Couchbase, Azure, k8s.

Requirements:

  • 6+ years of commercial software development experience;
  • Confident knowledge of Java (Core, collections, multithreading basics, profiling);
  • Experience with design and architectural patterns;
  • Good to have experience with Docker, K8s and public cloud services such as Azure or others;
  • Strong skills with SQL (preferably PostgreSQL) and any NoSQL;
  • Experience with messaging systems like Kafka, RabbitMQ or similar;
  • Upper-Intermediate English (B2) writing and speaking skills;
  • Monitoring systems and observability.

What we offer:

  • Competitive monthly fixed salary (based on the results of the interviews);
  • Long-term international projects with modern technology stacks;
  • Hybrid work format: 3 days per week from client office in Budapest;
  • Benefits program: compensation of Professional, Workplace, Health, Children, Sports, Services, and Culture expenses by your choice;
  • Full-time 40 hours per week, no night meetings;
  • B2B contract in accordance with country legislation;
  • Paid vacation of 20 working days, sick leaves, and official Hungary holidays;
  • Company-provided modern IT equipment: Apple MacBook/ HP/ Lenovo;
  • Regular online and offline informal events, a friendly atmosphere

If you are ready to embrace this exciting challenge and grow with us, we would love to hear from you!

Logistics Intern
โ€ข
Formlabs
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿค” Other
โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Jun 23, 2024
6/23/2024

Our Global Customer Fulfillment team makes sure that our products can be enjoyed by thousands of people around the world. If you have a passion for operations, data, problem-solving, and working in a fast-paced environment, we want you to join us as our Logistics Intern (w/m/d). Your role will be to further develop our distribution ensuring a positive customer order Fulfillment process.

In this role, you are expected to apply the recently acquired technical knowledge from the University and combine it with daily operational tasks. You will become an important part of the EMEA Customer Fulfillment team, and get responsibility for your own domain. On top of that, you will have the freedom to suggest, develop and implement process improvements or projects. You will report to the Head of Customer Fulfillment EMEA.

The Job:

  • Support our Customer Fulfillment team to provide best-in-class Fulfillment services
  • Help manage tactical requirements for our regional 3PL provider
  • Follow established fulfilment processes internally and externally
  • Manage and create system records for inbound and outbound product flow
  • Assist in inventory management, cycle counting, and inventory accuracy efforts
  • Follow up on customer complaints and RMAโ€™s
  • Support our customer teams to provide best-in-class service
  • Provide support for local and international shipping
  • Run your own process improvement project(s)

You:

  • Have a passion for operations, warehousing or transportation
  • Are keen to apply recently acquired technical skills in a real-world environment
  • Understand freight shipping and logistics
  • Have an ability to work with cross-functional teams to get results
  • Can create a positive customer experience while maintaining efficiency
  • Are proficient in spreadsheet and database usage
  • Are comfortable multitasking and managing competing priorities
  • Are ready to put your analytical mindset toward optimizing and improving processes
  • Communicate on a professional level in English

Bonus Skills:

  • Experience in working with or for a third-party logistics provider
  • Familiarity with enterprise resource planning systems
  • Experience in Finance and/or Accounting
  • Experience with LTL freight shipping
  • Data processing/visualization
  • Familiarity with Google Suite
  • Ability to speak any other European language
  • Passion for 3D printing and emerging technologies
  • Experience in rapidly growing startup environments

We Offer:

  • On-site lunch 3x a week
  • Private health insurance with Medicover
  • Shares in the company
  • Free beverages and snacks at the office
  • Unlimited 3D prints
  • A monthly or quarterly public transportation pass
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
  • Fun team events
Junior Accounts Receivable Specialist
โ€ข
KOSTAL Group
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ“ž Sales
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
May 15, 2024
5/15/2024

The role is in charge of facilitating, posting and clearing all third party customer payments for the entities in scope. Provide accurate and up to date financial information to both internal (sales, treasury, etc) and external (customer, auditor, authorities, etc) parties on an established regular basis as well as in response to ad-hoc requests. Facilitate dispute resolution and maintain clean and up-to-date account balances through inter-departmental cooperation and provide simplification ideas and troubleshooting of finance processes via root cause analysis.

Main tasks, roles and responsibilities:

  • Involved in and actively shape the transition of accounting processes from European entities to Hungary.
  • Involved in day-to-day operations in the following process areas
  • Credit management
  • Invoicing
  • Incoming payment processing
  • Collection management & dunning
  • Customer disputes
  • AR Closing and periodical activities
  • Adherent to agreed service levels, policies and procedures as well as internal controls
  • Discover, evaluate and resolve issues
  • Identify and work on process improvements
  • Engage in collaboration with the business and stakeholders to develop a professional relationship
  • Be the ambassador of our organization towards our Customers
  • Ensure that all process manuals/relevant work instructions are created and updated on a regular basis

Experiences and requirements:

  • University or college degree in Finance & Accounting, Economics, Business Administration or experience in Finance & Accounting field
  • Work experiences โ€“ time/seniority/ sector:
  • Stable AR knowledge with at least 1 years finance operations role, in SSC
  • Experience in a service driven, customer-oriented environment
  • Technical/ IT knowledge:
  • Good knowledge of Microsoft Office tools
  • Good knowledge of SAP FI Module
  • Language โ€“ with level
  • Fluent in English

Required Skills and Competencies:

  • Communication, interpersonal and analytical skill
  • Proactive and outcome-focused attitude
  • Self- motivation

Additional Information

  • Hands-on experience working on real-world sustainability projects.
  • Mentorship and guidance from experienced professionals in the field.
  • Opportunity to network with industry professionals and gain insights into career paths in sustainability.
  • Flexible work schedule and remote work options available.
  • Potential for future career opportunities within the organization.
  • Modern, newly renovated, sustainable office with parking space and bicycle storage area in the heart of Budapest
  • Supportive, diverse and highly skilled community
  • Ability to really make a difference and build new processes from scratch, you can participate in the formation and shape of the BSC processes
  • KOSTAL is a dynamically developing company (10-20% yearly growth in the automotive and solar industry), an independent, family-run business which provides much flexibility
  • You can enjoy our value-oriented work culture: we are down-to-earth, appreciative, inspiring and innovative.
Junior Project Accountant
โ€ข
KOSTAL Group
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ต Finances
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Apr 17, 2024
4/17/2024

This is a Project Accountant role in a brand new SSC in the heart of Budapest. ย In this role, you will support the senior colleague in different tasks and together your aim is to deliver the followings: understanding and documenting technical accounting compliance, in case of engineering project management, financial and operational internal controls, process simplification and operational excellence to provide accurate financial reporting and analysis in this specific area for KOSTAL entities in scope

Main tasks and responsibilities:

  • Support the senior colleague in controlling tasks and financial accountant deliveries, report the project related numbers in accordance with company best practice
  • Ensure project accounting is maintained, deliver simplified duties, and learn complex matters
  • Participate on regular project reviews for the running projects, work on some less complex projects if necessary
  • Work together with other team members (technical experts, finance and controlling colleagues) and deliver status reports, document necessary actions and reflect the relevant financials in KOSTAL books
  • Support the analysis of execution performance, and flag delays or issues in the process
  • Creation of sales orders based on requests
  • Preparing IC reconciliation
  • Propose solutions, consult with senior colleague on the next steps
  • Understand from other key stakeholders the latest functional developments in the engineering area
  • Identify, evaluate and resolve issues in specific projects, financial processes
  • Create specific reports to review the state of the projects, follow up periodically on incomplete actions
  • Deliver ad hoc tasks requested by key stakeholders in this area

Qualifications

  • University degree, Finance/Accounting/Project accounting studies are welcome
  • Technical knowledge in the field of automotive production is preferred
  • At least 3โ€“4 years of experience in project accounting in a multinational manufacturing entity
  • Complete familiarity with SAP R3 and Microsoft Office or equivalent tools
  • Experience in a service-driven, customer-oriented environment (beneficial: SSC experience)
  • Solid accounting knowledge โ€“ advantage: Engineering, Capex accounting knowledge
  • Experienced user of SAP R3 and S4/HANA is preferred Experience in
  • High proficiency in Excel and process automation is required
  • Good oral and written communication skills are desired to manage stakeholders in the organization
  • Demonstrated ability to analyse and resolve technical or accounting problems, in case of complex matters request guidance from more experienced colleagues
  • Good experience in project tracking
  • Accurate, timely and service-oriented
  • Independent in work, good tolerance of monotony
  • Self-efficient, flexible, โ€œCan doโ€ attitude
  • Fluent in English
  • Authorized to work in Hungary

Why work with us?

  • Flexible working conditions with remote work possibility, you can have a real work-life balance.
  • Modern, newly renovated, and sustainable office in the heart of Budapest
  • In-office benefits: office parking space, bicycle storage, dressing room with shower
  • Competitive salary, cafeteria, and compensation packages (Medicover Health Insurance, year-end bonus, extra day off on your birthday, AYCM sports pass, home office allowance, eyeglasses contribution)
  • Referral bonus when you successfully bring in a friend for an open position
  • Supportive, diverse, and highly skilled community
  • Ability to really make a difference and build new processes from scratch
  • KOSTAL is a dynamically developing company (10-20% yearly growth in the automotive and solar industry), an independent, family-run business that provides much flexibility
  • You can enjoy our value-oriented work culture: we are down-to-earth, appreciative, inspiring, and innovative.
Junior Network Administrator
โ€ข
Deutsche Telekom IT Solutions
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Dec 10, 2023
12/10/2023
  • Take part in the operation of our managed Classic and Cloud Infrastructure
  • Network operation of customer data centers.
  • Second level FortiGate firewall and F5 Loadbalancer operation.
  • Keeping a wide range of well-defined operational processes including change management, incident mgmt., problem mgmt., plus the related ticket administration in all processes.
  • On-call duty
  • Knowledge sharing within the team is a must.

Qualifications:

  • Higher degree in informatics (specialization in networks) or equivalent knowledge
  • CCNA knowledge, firewall operation experience or equivalent knowledge
  • Experience of Fortinet firewall operation.
  • Strong level of English for everyday communication in writing and speaking as well.
  • Analytical thinking.
  • Ability to follow strict rules, processes.
  • Ability to accommodate.
  • Ability to learn quickly.
  • Precision.

Advantage:

  • Knowledge and Experiences in Cloud Technologies
  • Juniper Knowledge
  • Experience with ServiceNow ticketing tool
  • Intermediate German Language Skill

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

Junior Database Administrator
โ€ข
Deutsche Telekom IT Solutions
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Nov 6, 2023
11/6/2023

Your tasks will be:

  • Support of routine database administration tasks as patching, user and tablespace management, backup check, etc.
  • Implementation of defined orders (e.g. installations, migrations)
  • Incident ticket handling
  • Solving and documenting incidents or problems with simple and medium complexity
  • Implementing regular Changes
  • Responding to service requests
  • Handling easy SQL scripts
  • Support DB operation basically on stand-alone systems
  • Independent problem solving
  • Collaboration with other teams and units

Requirements:

  • Experiences with Linux Operation Systems
  • University or college degree and/or equivalent experience
  • Intermediate English language knowledge (min. B2)
  • Intermediate German language knowledge (min. B1)

Advantages:

  • Experiences with Oracle or other DB technologies
  • Experience with IT administration

Personality:

  • Troubleshooting and problem-solving abilities
  • Willing to learn new technologies
  • Fast adaptation to the continuously changing environments
  • Excellent team-player, but able to work on your own
  • Willing to work in on-call duty after the trial period ends
  • Be pro-active, be a customer-driven person
  • Be a passionate person for your work
  • Good communication skills

Additional Information

Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

Senior Compensation Solutions Consultant
โ€ข
CaptivateIQ
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿค” Other
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
May 13, 2023
5/13/2023

About the Role

We are searching for a passionate new team member to join our Customer Adoption team as a Sr. Compensation Solutions Consultant. Our Customer Adoption team provides our customers with a unique combination of world class technical support, consultation, and services to help them resolve their most complex inquiries with CaptivateIQ.

The ideal candidate for this role is someone who has previous experience in a Technical Support and/or Managed Services organization and enjoys breaking complex concepts into their core elements and explaining those elements in an easily digestible form, and when necessary, provide hands-on assistance with implementing solutions on behalf of our customers. If youโ€™ve spent a full day building a model in Excel or complex query in SQL and recognize that as a great day, weโ€™d love to meet you! We are building a world-class team of data modelers, problem solvers, and incentive specialists that care deeply about the value our software brings to our customers. This role is an incredible opportunity to work with a dynamic and growing team and to gain deep expertise in our cutting-edge data modeling technology.

Responsibilities

  • Serve as a technical subject matter expert on CaptivateIQโ€™s platform and primary point of contact to speak to and resolve our most complex technical escalations from Support, Customer Success, and other Customer Experience teams
  • Understand customer modeling requirements, design system configurations, and implement solutions in collaboration with customers
  • Collaborate on expanding and improving our documentation and training curriculum that anticipates/addresses customers questions about using our platform
  • Collaborate on building more repeatable and scalable ways for us to serve our customers
  • Be a compassionate liaison between the customer and internal teams to resolve system issues
  • Continuously learn and master our product and modeling best practices
  • Create project plans and manage multiple small to large/complex projects at once. ย 

Requirements

  • 6+ years of strong Commissions industry experience, B2B, and/or Saas
  • Expert technical, reporting, SQL, and Excel skills
  • 4+ years experience handling small and large/complex projects at same time
  • 4+ years in a customer facing role
  • Project Management certification / experience is a plus
  • Ability to prioritize for, mentor, and coach team members
  • Excellent interpersonal skills (written and verbal)
  • Highly analytical and detail-oriented ย Proven critical thinking and problem solving skills
  • Exceptional organization and communication skills Friendly, obsessively customer-focused and service-oriented
  • Ability to work independently in a fast-paced, deadline-oriented environment
  • Motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills
  • Past experience in any of the following capacities: financial operations, financial planning and analysis, accounting, system administration, customer experience, data science, technology consulting
  • Proficiency with managing data through: CRMs (e.g. Salesforce), BI tools (e.g., Tableau), Data Warehouses (e.g., Snowflake), ERPs (e.g. Netsuite), or subscription management systems (e.g. Zuora).
  • Fluent in English