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Renewals Associate
Marco
🇺🇸 USA
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Dec 17, 2023
12/17/2023

The Renewals Associate is responsible for facilitating accurate, timely and quality transactions of all renewal products and solutions that contribute to a high level of client satisfaction. The Renewals Associate will help develop competencies, support corporate initiatives and philosophies. Through teaming, the Renewals Associate will provide superior service and support to the client.

Perform oversight to retain existing subscription renewals, including:

  • Monitoring execution of renewal timeline.

Perform subscription renewal quoting which includes:

  • Assisting and collaborating with the internal clients effectively and efficiently to complete renewal activities including, but not limited to, product inquiry, quote preparation and order processing.
  • Facilitating renewals, including gathering data from multiple sources in order to accurately and proactively create quotes up to 90 days prior to expiration.
  • Validating quotes for accuracy, including special pricing from vendors and designated gross margin targets.
  • Maintaining accurate and complete documentation within Salesforce opportunities/cases and Sell, making sure required fields are completed and vendor quotes are attached.

Contribute to Marco’s strategy for retention and growth of subscriptions, including:

  • Building standard work (reviewing and revising as necessary).
  • Consulting with internal teams to enhance workflow within sales tools.
  • Identifying strategies to garner takeover renewals.
  • Developing and executing strategy on acquisition renewals.
  • Collaborating with Client Retention Manager and other Marco leadership on strategic initiatives.

Develop and maintain in-depth knowledge of company products and services, Marco sales processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness.

Support Marco’s commitment to total client satisfaction through active participation in the Corrective Action Request (CAR) process including prompt research and resolution.

Uphold Marco’s business ethics by supporting Marco’s vision, mission, and values.

Strive for self-improvement by establishing and working to reach professional and personal development goals.

Manage the required non-traditional work hours to meet job duties and responsibilities.

Perform other related duties as assigned

Qualifications:

  • EDUCATION AND EXPERIENCE
  • Associate’s degree and two years of relevant experience; or equivalent combination of education and experience.

Required skills:

  • Natural aptitude for outcome-based reasoning.
  • Demonstrate excellent verbal and written communication skills with internal and external clients.
  • Self-starter, ability to plan and implement sales strategy with limited supervision.
  • Ability to thrive in a competitive, goal-driven environment.
  • Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity.
  • Ability to prioritize responsibilities and to operate with changing priorities.
  • Demonstrate ability to work effectively and professionally with all types of people and situations.
  • Demonstrates a strong attention to detail to ensure accuracy and quality.
  • Strong desire to help others achieve sales success, anticipate their needs, and take initiative to ensure positive sales outcomes.
  • Proficient with business collaboration tools including Microsoft Office Suite, CRM, and company-specific programs.

Benefits:

We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.

Senior Customer Success Manager
Auvik
🇨🇦 Canada
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Dec 3, 2023
12/3/2023

The Customer Success team is the forefront of how we do this. You’ll be part of an all star team that is focused on working with their customers to help them realize the full value of their Auvik services. Internally you’ll partner with Marketing, Onboarding, Product, Sales and Support to ensure a smooth customer experience. With tool assistance and automation, you’ll manage upwards of 200 accounts of varying sizes. You’ll work to mitigate churn, and maximize growth by driving product adoption, introducing customers to additional product use cases, and engaging with customers to help them understand and advocate the value of the tool in their organizations.

What will I be doing?

This is a customer-facing role at a software company so you’ll be constantly drawing on both your people and technical skills. Every day, you will:

  • Position yourself to our customers as a strategic advisor, helping our customers understand and communicate the business value of Auvik in their organizations
  • Develop and deepen the account relationships you own
  • Work with the team to meet revenue targets by growing customer spend. This is achieved by growing customer usage and by promoting the adoption of additional products
  • Develop programs to ensure customers are using existing features to their full capacity and are aware of new developments / products
  • Help customers work with their internal teams to adopt Auvik, from initial prospecting through IT operations
  • Assess and document suggestions for new or improved product functionality, based on customer feedback, that our engineering team should implement

What are we looking for?

  • 3+ years experience with account management in a SaaS model, building and demonstrating business value
  • Experience with upselling conversations. While the CSM team does not work on new business development, they are expected to grow their existing accounts and pass leads to our sales team
  • Experience building strategic plans for customer product adoption
  • Understanding of business concepts and application of these concepts (ideally in the IT channel)
  • Strong conceptual aptitude and ability to learn quickly
  • Self-starter with excellent organizational skills and motivated to achieve results
  • Understands the importance of data-hygiene
  • A people person, with a friendly and positive manner
  • Good analytical and problem-solving skills
  • Grace under pressure
  • Commitment to continuous improvement, self-development, and lifelong learning
  • Thrives in a remote environment

Are there bonus points?

Yes! We’ll give your application extra credit if you have one or more of these:

  • Experience with Managed Service Provider business structure / past experience working with MSPs
  • Knowledge of IT infrastructure operations or IT service provider business concepts
  • Knowledge of Salesforce
  • Knowledge of Zendesk
  • Knowledge of Slack

Filmmaker Intern
MIOTI
🇪🇸 Spain
🤔 Other
🏠 Remote & ✈️ Relocation
🏠 Remote
✈️ Relocation
Nov 28, 2023
11/28/2023

Para nuestro equipo de Marketing Digital, buscamos incorporar una persona como  Filmmaker, en modalidad de beca, con creatividad, proactividad y con ganas de trabajar en un entorno de alto crecimiento y divertido.

Podrás colaborar en las siguientes tareas:

  • Creación de contenido y adaptación de piezas para distintos medios (redes sociales, newsletters, campañas de email, landing pages, displays, banners, etc.).
  • Grabación y fotografía de eventos y entrevistas.
  • Grabación, montaje, edición y animaciones para videos corporativos.

Requisitos:

  • Estudios en comunicación Audiovisual o similar.
  • Conocimiento del paquete Adobe (Premiere,AfterEffects y lightroom; se valoran conocimientos de  Illustrator, Photoshop, etc).
  • Un portfolio de trabajos o Reel audiovisual.
  • Imprescindible convenio con escuela o universidad.

Soft Skills:

  • Una mentalidad emprendedora y proactiva.
  • Espíritu Team-Player.
  • Capacidad de trabajar de una forma autónoma y eficiente.
  • Pasión por el mundo de la innovación, tecnología y emprendimiento.
  • Curiosidad intelectual y persistencia para resolver problemas.
  • Divertirte creando y dando lo mejor de ti.
  • Capacidad de encontrar soluciones creativas y radicalmente diferentes.

Nosotros te ofrecemos:

  • Oportunidad de prosperar en un entorno de emprendimiento de alto crecimiento.
  • Prácticas remuneradas y con tarjeta restaurante.
  • 3 días de teletrabajo (sujeto a grabaciones y eventos).
  • Duración: 6 meses.
  • Alta posibilidad de incorporación con contrato indefinido tras terminar las prácticas.
  • Disfrute de nuestro espacio de “workation” TheCUBE Zahara.
  • Grandes compañeros con los aprender y trabajar.
Solutions Consultant
Nektar
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Nov 26, 2023
11/26/2023

What are we looking for in the ideal candidate?

  • 3 to 4 years in a solution consultant role and comfortable working in high-velocity environments and dealing with ambiguity
  • Engineer with an MBA or a business role background
  • Candidate should have a good tech understanding and should have the core skill of consultative thinking and be problem-solving.
  • Experience in a product-led company is a huge plus
  • Familiarity with the world of sales and domain understanding of Revenue Operations would be beneficial
  • B2B SaaS experience in the startup space is also a positive
  • Salesforce background and knowledge would be advantageous
  • Willing and able to work between 3.30/4.30 pm IST to 12:30/1:30 am IST or 1:30 pm IST to 10:30 pm IST

What will do you at Nektar?

  • Work with Account Executives to understand the primary pain points and business use-cases the customer is prioritising to solve.
  • Develop deep product knowledge.
  • Translate business requirements into a solution using the existing product configuration.
  • Collaborate with Customer Success on existing customers for solutioning.
  • Discover business problems during meetings with customers.
Digital Planner
AI Digital
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Nov 17, 2023
11/17/2023

Key Responsibilities:

  • Develop media plans and budgets for key campaigns, ensuring effective allocation of resources and maximum reach and impact.
  • Provide guidance and support to the Growth team and Customer Success teams, collaborating on the successful execution and delivery of digital campaigns.
  • Assist the Sales team in new business pitches, contributing strategic insights, and ensuring alignment with client needs and objectives.

Experience & Skills:

  • Proven experience (2+ years) in digital planning, media planning, or a related role within an advertising agency or digital marketing agency.
  • Strong understanding of digital advertising platforms, technologies, and trends.
  • Experience in developing and executing digital media plans across various channels, such as display, search, social media, programmatic, and video.
  • Experience in analyzing campaign data and performance metrics to measure effectiveness and optimize campaigns.
  • English (B2+)

Working Conditions:

  • Salary paid in USD
  • Remote work
  • Supportive and collaborative team culture
  • Access to the internal knowledge base and training resources
  • Opportunity for for career growth and advancement
  • Open communication and feedback channels with management
  • Online corporate events once a month

Logistic Engineer Intern
SEGULA Technologies
🇷🇸 Serbia
🤔 Other
🏠 Remote & ✈️ Relocation
🏠 Remote
✈️ Relocation
Oct 27, 2023
10/27/2023

We are calling all logistics enthusiasts! Join us at Segula Technologies and embark on an exciting journey as a member of our automotive office.
As part of our team, you'll have the opportunity to provide cutting-edge Internal Logistics Engineering support for various automotive projects, from new vehicle development to industrial milestone events.

Get ready to unleash your creativity as you use AUTOCAD to design the future layout of multiple plants. You'll be responsible for crafting efficient line-side, kitting, and sequencing areas that optimize the flow of materials. But that's not all! You'll also dive into the world of 3DCom/Catia, where you'll collect part visuals to define the perfect shape and form for our internal logistics means.

And guess what? You'll even have the chance to delve into Flow Simulation, helping us fine-tune our processes to achieve maximum efficiency. Your insights and expertise will play a valuable role in driving our operations forward.

As if that's not exciting enough, you'll also be responsible for reporting key performance indicators (KPIs) to our management team. Fluency in English will be essential as you communicate and present your findings with professionalism and precision.

So, if you're ready to be part of a dynamic, forward-thinking team while gaining hands-on experience in the world of automotive logistics, apply now!
We can't wait to welcome you aboard! :)

Qualifications

  • Logistics engineering experience in the automotive industry.
  • Proficiency in AUTOCAD for designing plant layouts.
  • Knowledge of 3DCom/Catia for visualizing and defining logistics means.
  • Experience with Flow Simulation for process optimization.
  • Creativity and innovation in optimizing material flow.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.

Additional Information

  • Remote Work Option of 80-90% of working time
  • Competitive compensation and benefits package.
  • Opportunities for career growth and professional development.
  • Work in a collaborative and innovative environment at the forefront of automotive technology.
  • Play a vital role in shaping the future of the automotive industry through exciting and challenging projects.
Technical Writer
Adapty.io
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Oct 27, 2023
10/27/2023

We are seeking a Technical Writer to create and manage technical documentation, craft articles, and produce instructional videos explaining product components and processes. You will play a crucial role in enhancing user experience and product knowledge.

In this role, you will...

  • Create and maintain technical documentation.
  • Collaborate with the development team to ensure accuracy.
  • Produce technical content for blogs and articles.
  • Make complex concepts understandable.
  • Plan and create instructional videos that make our products look easy.
  • Help users out by giving them the info they need.

You will be a great fit if you have...

  • Pro-level experience in Advanced English Technical Writing.
  • The magic touch to explain complex tech stuff.
  • Ability to simplify technical concepts.
  • Proven track record creating tech docs for complicated products.

What you may expect from working with us...

  • Direct communication with the founders and a flat structure.
  • No bureaucracy and simple and clear processes.
  • Remote work with a flexible schedule.
  • Opportunity for professional growth and trying new things out.
Compliance Quality Auditor
Cohere
🇺🇸 USA
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Oct 25, 2023
10/25/2023

This role will be primarily responsible for performing clinical compliance and quality audits to ensure compliance with federal and state regulations, NCQA, URAC and client contractual requirements. This role will also assist with data collection, analysis and reporting for process improvement efforts.

The Compliance Quality Auditor will plan, coordinate, and conduct compliance audits at the direction of the Manager of Compliance and Audit, Director of Compliance Quality, Compliance Officer and Quality Committee. Scope includes reviewing/ auditing of all CMS-required data tables, utilization management processing/determinations and associated clinical rationale against applicable rules and regs. Will also include quality assurance functions and quality improvement. Cross-functional role with responsibilities in compliance auditing and quality improvement.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

  • Ensures compliance with regulations by examining and analyzing records, reports, operating practices, and documentation; will provide recommendations for improvement and coaching as necessary
  • Completes audit work papers and memorandums by documenting audit findings
  • Presents audit findings to the Quality Committee or other leadership body
  • Maintains excellent documentation of all audits, methodologies employed, results, corrective action plans implemented, and monitoring
  • Communicate audit progress and findings by preparing reports, have discussions with management, and providing information in meetings
  • Analyzes quality assurance and compliance data and assists in preparing reports.
  • Assists in designing and implementing solutions to quality management issues.
  • Maintains a strong working knowledge of state and federal legislation, statutes, and regulations, as well as various client service level agreements
  • Other tasks as assigned by the Compliance Officer

Your background & requirements:

  • Completion of an accredited Registered Nursing Program (Bachelor’s or higher degree preferred)
  • Active Registered Nursing License (any state)
  • Minimum 2 years in a healthcare auditing or operations role, preferably in Utilization Management clinical review/case management for MSK, orthopedic conditions, cardiology
Deployment Robotics Engineer
Covariant
🇪🇺 Europe
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Oct 23, 2023
10/23/2023

Covariant deployment engineers implement our robotic solutions at warehouses across the US and around the world.  They know the details of our product capabilities better than anyone and are master debuggers.  As we set up and test new robotic deployments, they are our first set of hands on the keyboard, making sure everything is configured correctly, from hardware to networks to software.  As we start testing our robots, they act as chief debuggers, adjusting code and writing small features to improve our performance.  They are also jack-of-all-trades, not afraid to adjust the robotic hardware when necessary, and intimately familiar with how the hardware and software pieces of our product interact.

This role will often require 5 days per week of on-site presence at our robotic deployments located across Europe, primarily in Germany.

Areas of focus

  • Curiosity - The role will require you to learn about our technology stack and how to operate it effectively
  • Teamwork - You will be the eyes and ears of the whole company while deployed - a strong ability to work with the rest of the team will be needed
  • Resilience - Onsite work never fully goes as planned and you will be expected to help your team through difficulties that may arise by contributing to the overall effort

You will

  • Be a key contributor from day 1 on a small team that’s growing fast
  • Push the boundary of possibility with a world-class machine-learning team
  • See your work deployed immediately and affecting a customer’s performance the next day

You have

  • Desire to be hands-on with our robots in various locations (travel 75%-100%)
  • Bachelor’s degree in a technical field, or extensive experience installing technical systems
  • Experience with the Linux command line and with writing, reading, and understanding code - we work primarily in Python, but the specific languages and frameworks you know are less important than your ability to learn new ones
  • Experience with physical systems - some hardware, electronics, robotics, or networking experience is nice, but working on your own passion project works too
  • Ability to speak German

Nice to haves

  • Past experience with robotics, controls systems, or warehouse automation
  • Experience with networking, electronics, optics/camera calibration
  • Experience teaching or training customers or clients
  • Familiarity with GitHub and the tools of professional software development
  • CAD design and/or fabrication experience

Sample week in the life

  • Monday - Travel to the customer site to get started with your week.  Meet up with the hardware deployment engineer, a technician, and the robot performance lead.  Work with the team to get the measurements of the station into the layout file properly so that the robot knows where it is relative to the other parts of the station.
  • Tuesday - Run an hour of product through the robot station, noting the performance and any failures or new corner cases.  After you look at the debug images, you realize that one of the camera lenses is getting dirty, so perform a basic clean-up, and take the opportunity to check on the rest of the station. Add a section on lens cleaning to the operation manual distributed to customer maintenance staff.
  • Wednesday - Train some of the warehouse technicians about how to operate the machine on their own, without supervision.  One of them manages to get the system into an error state you’ve never seen.  Dig into the logs, and submit a detailed bug to the application team.  Have dinner with the team.
  • Thursday - Work with the engineering team to analyze the results of the last production run and implement changes to improve the robot's performance. Run another production batch to confirm the fix has helped.
  • Friday - Take a few calls to plan for next month’s deployment at a new customer.  You’re leading the charge to implement some new procedures for making the deployment process easier.  Write up your report on the overall health of the robot this week for the engineering team and travel back home for a well-deserved rest!
Product Documentation Writer
Pushwoosh
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Oct 10, 2023
10/10/2023

From a push notification solution built for developers, Pushwoosh has grown into a full-scale customer engagement platform serving marketing professionals, product managers, and business owners. Accordingly, the scope of our product documentation has to evolve to serve the needs of our target personas. So, now we’re searching for a Product Documentation Writer who can effectively communicate technical features in developer documentation and non-technical user guides, as well as translate them into use cases for blog posts, emails, and even how-to videos.

What you will do:

  • Take ownership of Pushwoosh’s product content, including Documentation, and evolve Pushwoosh Documentation into a marketer-friendly knowledge base that promotes product usage and feature adoption
  • Create new product how-to’s and feature descriptions that can teach non-tech-savvy users how to solve their specific use cases with Pushwoosh
  • Maintain and develop our existing technical documentation: we aim at tech-savvy professionals too
  • Additionally, write Pushwoosh product onboarding emails, help to write copy for Release Notes videos, and edit UX copy for new features
  • Make part of our seasoned Content Marketing team and work on common goals together

What you will require:

  • 2+ years of experience in creating product documentation, knowledge base, and product blog content for martech / SaaS B2B companies
  • Experience in creating user documentation and use case blog posts in English
  • Self-motivation as opposed to the need to be pushed and micro-managed
  • Being flexible and open to mastering new content formats and skills
  • Ability to see the product value behind a set of features and convey it to either marketers or developers in an engaging, intelligible form
  • Ability to create content for both tech-savvy and non-tech-savvy audiences
  • Basic knowledge and understanding of SEO: you don’t have to be a pro in SEO, but you need to understand how it works to achieve your goals

What we offer:

  • Fully remote job in a stable IT company with a perfect work-life balance
  • Competitive salary and benefits
  • No bureaucracy — we prefer the “take it and lead it” approach
  • Awesome colleagues that you can learn from and great customers whose growth you can spur with your content

Portfolio review: Please send us three links to the best product documentation, knowledge base, and product blog content you’ve created. Make sure to include your comments on why exactly you chose these pieces. You may feature links to your works in your cover letter — we’ll be pleased to read them!

Fraud Operations Manager
Mercuryo
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Oct 4, 2023
10/4/2023

As the Fraud Operations Manager at Mercuryo, you will play a pivotal role in safeguarding our platform against fraudulent activities. You will be responsible for designing, implementing, and managing the entire fraud operations process, from strategy development to daily execution. You will build and lead a team of fraud analysts, investigators, and operations specialists, ensuring the effectiveness and efficiency of fraud prevention and detection efforts.

Key Responsibilities:

  • Process Design: Design and establish the end-to-end fraud operations process, including fraud prevention, detection, investigation, and mitigation strategies, tailored to the unique challenges of the crypto industry.
  • Team Building: Recruit, train, and manage a high-performing fraud operations team, including fraud analysts, investigators, and operations specialists. Foster a culture of continuous improvement, collaboration, and accountability.
  • Scheduling: Develop and maintain staffing schedules to ensure 24/7 coverage for fraud monitoring and response, considering different time zones and potential risks associated with markets.
  • Reporting: Generate and present regular reports to the Head of Operations, senior management, and other stakeholders on fraud trends, key performance indicators, and the effectiveness of fraud prevention measures.
  • Risk Assessment: Continuously assess and monitor emerging fraud risks and market trends, and adjust strategies and tactics accordingly.
  • Technology Utilisation: Identify and implement the necessary fraud prevention and detection tools, technologies, and analytics to enhance the efficiency and accuracy of fraud detection.
  • Collaboration: Work closely with cross-functional teams, including customer support, compliance, and engineering, to ensure a comprehensive approach to fraud prevention and resolution.
  • Compliance: Ensure that all fraud operations activities adhere to relevant regulatory and compliance requirements in the crypto industry.

Qualifications:

  • Bachelor's degree in a related field; advanced degree preferred.
  • Proven experience in designing and building fraud operations processes from scratch within the crypto industry or a similar sector.
  • Strong leadership skills with a track record of managing and developing high-performing teams.
  • Deep knowledge of crypto industry fraud trends, tools, and best practices.
  • Experience with fraud detection and prevention technologies and analytics.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and presentation abilities.
  • Demonstrated ability to work effectively in a fast-paced and dynamic environment.
Direct Supply Launcher
Emerging Travel Group
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Oct 3, 2023
10/3/2023

We are looking for a Direct Supply Launcher to join our Commercial Department.

Job Responsibilities

  • attracting new hotels to work with ETG (working with incoming requests for co-operation, working with internal requests for contracts with necessary hotels, working with the list of priority hotels);
  • realising proactive sales;
  • assistance in the process of hotel registration and support to the start of sales;
  • monitoring the competitiveness of prices and terms of co-operation;
  • working with existing partners to improve commercial conditions;
  • working with basic analytical tools;
  • participation in additional projects from the direct supervisor.

Key Qualifications

  • higher education;
  • work experience in the travelling sphere;
  • sales skills;
  • ability to conduct business correspondence;
  • negotiation experience;
  • ability to work in a team;
  • proficiency in MS Excel, Power Point, experience in CRM;
  • English at least Upper-Intermediate level.

We Offer You

  • remote work format;
  • flexible working hours — we don’t require you to be online or in the office at 09:00 sharp;
  • interesting and ambitious tasks that will take you to the next professional level;
  • learning: seminars, trainings and conferences;
  • corporate English;
  • corporate discounts on hotels and other services;
  • young and active team of super professionals.
Mentor for High School Students
FUTURA
🇺🇸 USA
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Sep 30, 2023
9/30/2023

A Mentor is someone who leads students through a transformative process of understanding who they are, what they want, and how to be accountable to themselves.

Mentors maintain students’ motivation and guide them through the journeys of career exploration, college admissions, and personal growth.

Tasks

  • Contribute to the development of a Personal Strategy*: Assist in shaping the student's educational and personal goals, uncover their interests and barriers, gather and analyze relevant information
  • Foster and sustain the student's motivation while implementing the Personal Strategy: Conduct regular mentoring sessions and track progress
  • Support the student in executing a Signature Project**: Monitor progress and help to overcome difficulties
  • Advise the parents on any issues that arise and maintain consistent communication with them
  • Collaborate with in-house experts and other team members involved in implementing Personal Strategies
  • Participate alongside other mentors in the enhancement of Futura’s educational products and methodologies

*Personal Strategy is a comprehensive strategy with all the necessary steps to choose a suitable occupation, successfully get into a university, and achieve other goals, based on a detailed analysis of the student's interests, predispositions, and skills.

**Signature project is a unique and large-scale project, the realization of which will help the student not only to significantly increase the chances of admission to a top university, but also to provide relevant knowledge and experience in the field of interest.

Working in the US time zone

You will get an opportunity to

  • Create something new and exciting in the field of education, shaking up the old-fashioned way of working with kids
  • Work with a young and enthusiastic team with experience of studying at the best universities worldwide
  • Get regular in-house training to develop your skills
  • Tackle cool and different tasks, helping students bring their unique big projects to life – things like making apps, writing articles, starting small businesses, writing books, teaching online, or even making movies.

Plus, we're a startup, and we're all about new ideas. We love hearing suggestions from our team, no matter how wild they might be. So don't hesitate to share your craziest thoughts!

Education & Experience

Bachelor's/ Master’s degree in Psychology/Education and three years of relevant work experience with teenagers - e.g. mentoring, coaching, or teaching.

Knowledge, Skills & Abilities

  • Ability to build strong and long-term trusting relationships with teens with different life views and values
  • Strong communication skills
  • Creativity - capable of generating unconventional solutions without limitations and being openminded to new ideas
  • Time management
  • A genuine love for working with teenagers and the ability to see the beauty and potential in any child's endeavor

Work Schedule & Conditions

  • Remote project work with a likely transition to a full-time contract
  • Flexible, irregular working schedule - free days on weekdays may alternate with busy days on weekends
  • 1 month long trial period
Senior InfoSec Manager
Airbase
🇮🇳 India
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Sep 21, 2023
9/21/2023

We are seeking an Information Security Manager to join our team. This person will be responsible for managing and scaling Airbase’s processes and procedures related to information security and compliance. The role will require a deep understanding of the organization's proprietary technology, IT and SaaS tools, security policies and practices, and critical partnerships. This role will report to Airbase's General Counsel and act as the primary, hands-on, information security compliance resource for key business functions and initiatives. You would be joining a small team of experienced technologists and business people excited to be changing the experience of moving money in the US for everyone.

The ideal candidate will bring a high level of expertise in information security frameworks, controls and audit techniques. You can quickly understand the security operations and challenges in the current and future state of the business’s SOC1 & SOC2 compliance operations.

What You'll Do:

  • Plan, build, and deploy an InfoSec roadmap and define the future of the department
  • Take primary responsibility for the company’s regular SOC1 and SOC2 audits
  • Communicate our compliance and security posture to relevant stakeholders including business partners, regulators, and customers
  • Ensure IT and Engineering-managed systems remain compliant with best practices around information security
  • Coordinate with internal stakeholders to ensure compliance and operational readiness for disaster recovery, data loss prevention, and critical incident response
  • Maintain internal processes for delivery of all monthly, quarterly, and annual requirements for existing certifications and partnerships
  • Coordinate regular review and revision of corporate policies relevant to compliance

What You'll Bring:

  • You have 6+ years of experience in Risk Management, Information Security, and/or as a senior leader of compliance teams.
  • Strong knowledge of common information security management frameworks, such as SOC2, ISO/IEC 27001, and NIST.
  • Self-starter, comfortable completing hands-on work that will help us scale and automate future workflows.
  • You are prepared to make decisions and move quickly.
  • You are born operator with a love of collaborative problem solving and a passion for information security.
  • You want to work in a very fast-paced and fluid small-team environment at a growing company.
  • You have strong oral and written communication skills.
  • You are able to work a flexible schedule with several hours of weekly meetings with US-based colleagues and customers.

We offer competitive cash compensation and equity. We're a remote team and are happy to work with candidates from anywhere in the world.

Lead Functional SAP MDM/MDG Consultant
Inteligenta.ch
🇪🇺 Europe
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Sep 15, 2023
9/15/2023

The role of the Consultant is to provide expert advice and deliver technical solutions for Product MDG using the SAP MDM/MDG platform. The candidate will be responsible for leading the functional aspects of the project, collaborating with the technical team and liaising with key stakeholders.

Candidate's Responsibilities:

  • Lead the functional implementation of SAP MDM/MDG for Product Data Management.
  • Collaborate with the technical team to ensure the solution meets the client's requirements.
  • Liaise with key stakeholders to identify their needs and provide expert advice on MDG.
  • Provide training and support to end-users on the new solution.
  • Create and maintain technical documentation for the project.

Requirements:

  • Primary skill: SAP MDM/MDG.
  • Must have skills: SAP MDM.
  • Excellent communication and collaboration skills.
  • Required English level: B1+.
  • Expected seniority levels: A3, A4, A5.
  • Work from office required: No, fully remote work is possible.
  • Must be able to attend a project interview.

Location:

  • CEE
  • GUKKA
  • South Europe
Government Relations Intern
STCU
🇺🇸 USA
🤔 Other
🏠 Remote & ✈️ Relocation
🏠 Remote
✈️ Relocation
Aug 30, 2023
8/30/2023

The Government Relations Intern will give a very broad stroke view of STCU’s Community Relations department home to our Government and Public Affairs work and project support.  Responsibilities will include assisting the Community Relations team in managing and analyzing policy issues for Washington and Idaho. Duties include; compiling and summarizing material on emerging and existing public policy as it pertains to credit unions and other related matters, assisting in coordination of legislative and hike the hill visits and supporting CR team on community projects.

This position can be fully remote, hybrid, or in-person (Liberty Lake, WA). Qualified intern candidates will live/work in Eastern or Central Washington or Northern Idaho.

Duration: September 2023 – May 2024, with the possibility of extension

  • Hours per Week: Average of 15-20 hours per week, Monday – Friday, occasional nights and weekends.
  • Car Needed: Yes
  • Mileage Reimbursement: Yes

Qualifications

Required

  • Candidate needs to be an enrolled college student for the entirety of the internship and seeking credits, through Spring 2024 (Masters students ok).
  • Must be eligible to receive internship credit
  • Versatile to work in a small team as a contributor and self-starter
  • Organized and good at helping others get organized
  • Excellent written and oral communication skills
  • Currently working on a degree in Political Science, Government Relations, Public Administration, Economics or Law, Business Administration or similar
  • Interested in a future career in law, government, or government relations
  • Knowledge and passion for government relations and advocacy related topics.
  • Excellent verbal, organizational and writing skills.
  • Microsoft Office Suite, including Microsoft Outlook, Word, Excel, Teams, and Forms.
  • Student must be a hard worker with a fun, can-do attitude.

Preferred

  • Community involvement, volunteer experience, office experience, and prior project coordination.
  • Reliable transportation needed.

STCU offers excellent benefits:

  • Paid time off
  • Flexible schedules with opportunity to work remote
  • Training and career development

Salary range: $18.00 - $20.00 per hour

IT / Web Scrapping / QA Tester Intern
Seeka Technology
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Aug 28, 2023
8/28/2023

We are currently looking to hire and give interns the opportunity to put into practice the technical skills and programming languages learnt from educational programs and even online courses. Bellow are the important details you will need to take note of:

  • Only English is spoken on the job
  • The minimum number of internship months we can accept is 2 months
  • Both international students and locals are welcome to apply for this position
  • This internship is completely work from home and international students who are based in countries at least 3 hours away from Malaysia are more than welcome to apply

The primary role

  • Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
  • To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if there is no vacancy for webscrappers

  • QA/ Software Testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
  • AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
  • Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
  • If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
  • If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

Qualifications

  • Ideally you should be a current student or recent graduate of any Information Technology (I.T.) related field, even Cyber Security, Cloud Computing, Computer Engineering, Mechatronics as well as majors that involve dealing with electrical circuits.
  • Good understanding of the basic concepts behind Java, Python, SQL, HTML, R code and any other programming languages
  • Good time management skills and focus on getting tasks done before the end of the day
  • Experience using Python, Pycharm, Sellenium, Beautiful soup, Scrapestorm and Octoparse is a bonus
  • Experience with A.I. development is a bonus
  • Experience using Adobe XD is a bonus
  • Experience using frameworks such as Bootstrap,  AngularJS, EmberJS,  jQuery, Ionic or full-stack development is a bonus
  • Some familiarity with deep learning and natural language processing (NLP) is a bonus
  • Project management skills and the ability to use project management tools like Dropbox, AirTable ,Jira, Trello, Asana, etc.is a bonus
  • Ability to come up with new creative or innovative ideas is a bonus
  • Some interest in DevOps is a bonus
  • Having a passion for automating processes and workflows is a bonus
  • Good command of English skill.
  • Detailed person, able to execute fast and handle stress.
  • Communicable person and ask for help if in doubt

Benefits

  • You can work from home for the whole internship period
  • A reference letter can be requested upon completion of internship
  • A bit of flexibility with working time aside from the usual 9am to 6pm (Ex. 8am to 5pm / 7:30am to 4:30pm)
  • If you are able to show real project management skills and you are able to help us manage, schedule and ensure the successful delivery of tasks as well as work with our senior developers then you will be given consideration for either a part-time OR full-time position with us.
AML Specialist
UniversePAY
🌎 World
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Aug 26, 2023
8/26/2023

As a part of our plans to become a leading player in the fintech industry and take our brand to the next level, we are excited to announce a job opening for the role of AML Specialist. If you are an onboarding professional in the fintech field eager to contribute to the growth of UniversePAY and demonstrate your expertise, this position is an ideal opportunity for you!

Main responsibilities:

  • Ensure effective control for the identification of legal entities and individuals and the supervision of financial transactions.
  • Collect and verify the authenticity of documents to complete the Know-Your-Customer (KYC) process during onboarding.
  • Review Adverse Media, PEPs and Sanctions screening alert escalations from customer operation representatives.
  • Evaluate the background, economic activities, and online presence of merchants to ensure alignment with regulatory mandates from Mastercard and Visa when initiating business partnerships.
  • Identify and reassess the risk level associated with clients and partners.
  • Conduct ongoing due diligence and compliance risk assessments.
  • Develop procedures to improve the analysis of financial transactions, client and partner identification, and ensure procedure updates adhere to international financial institution standards.
  • Continuously monitor and analyze the activities of clients and partners, including additional monitoring of financial transactions.
  • Create internal and external reports on compliance-related matters.
  • Evaluate existing company policies and propose changes.
  • Collaborate with cross-functional teams to ensure alignment with regulatory prerequisites.
  • Maintain communication with regulatory bodies.
  • Undertake additional responsibilities related to compliance matters.

Requirements:

  • 1+ years of proven experience as an AML Manager or a Compliance officer in a financial institution (acquirer or payment service provider).
  • Bachelor’s or Master’s degree in Law, Finances, Economics, or a related field.
  • Excellent knowledge of English and Russian (both oral and written) is a must.
  • Strong understanding of AML laws and regulations.
  • Practical experience in maintaining discretion and confidentiality with sensitive company information.
  • Excellent analytical and time-management skills, attention to detail.
  • Proficiency in using MS Office, AML software and tools.
  • Effective communication and collaboration abilities.
  • Strong problem-solving and decision-making capabilities, even in high-pressure situations.
  • A result-oriented team player with a positive and enthusiastic attitude.

Here is why the UniversePAY team is always in a good mood:

  • Coverage of business travel expenses.
  • Annual paid vacation.
  • Professional studies and trainings.
  • Career advancement opportunities.
  • Highly qualified, experienced, and friendly colleagues.
  • Corporate events and activities.
  • Dynamic business environment.

Working conditions:

  • Competitive salary starting from 1200 EUR/net.
  • Probation period of 3 months.
  • Full-time work schedule from 9:00 to 18:00EET (Riga, Latvia).
  • Weekends and public holidays are set according to the Labor Law of Latvia.
  • Remote work mode.
Junior Content Writer
AtoB Transfer
🇨🇾 Cyprus
🤔 Other
✈️ Relocation
🏠 Remote
✈️ Relocation
Aug 24, 2023
8/24/2023

AtoB Transfer is looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include regularly updating the company's website and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content. Strong written English is a must, while skills in other mediums will also be a plus. Our offices are based in Nicosia, Cyprus

Closing Date: September 15th, 2023

Job Duties

  • Generating original and creative content
  • Working collaboratively with the Marketing team.
  • Developing and delivering effective messaging that inspires action among the website users
  • Conducting in-depth research on industry-related topics in order to develop original content
  • Creating content for blogs, articles, product descriptions, social media, and the company website
  • Assisting the marketing team in developing content for advertising campaigns
  • Proofreading content for errors and inconsistencies
  • Editing and polishing existing content to improve readability.

Job Requirements

  • Fluent English
  • Excellent writing and editing skills
  • Impeccable copywriting, grammar, and punctuation skills
  • Disciplined, with excellent organizational and time-management skills
  • Demonstrable understanding of copywriting best practices
  • Creativity, enthusiasm, curiosity, and a desire to improve
  • The ability to imagine, identify and nurture fresh ideas that compel and convert
  • A love for brand storytelling and tone of voice development
  • A positive attitude and willingness to create innovative work
  • A portfolio of published articles would be a plus

Job Benefits

With amazing benefits and opportunities to develop your career, you can really make a difference in a fulfilling and rewarding role.

Additionally, we offer:

  • Corporate discount system
  • You can use the work tools you love
  • Become part of a rapidly growing team - gain experience in teamwork
  • Support and full assistance in the work process
  • Professional and personal growth

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Middle/Senior NLP Engineer
Unleashing.AI
🇦🇪 United Arab Emirates
🤔 Other
🏠 Remote
🏠 Remote
✈️ Relocation
Jul 30, 2023
7/30/2023

Unleashing AI is a dynamic team of ML Engineers & Business specialists with backgrounds from Google, Amazon, Columbia University, YCombinator startups, CERN, Alibaba, and other top-world companies. In less than six months, we scaled to 14 team members and $2M in annual revenue. Our objective is to reach over $5M in annual revenue in the next year. We're committed to fostering an environment that encourages innovation, continuous learning, and collaboration. Our flexible, remote-first culture values diversity and provides opportunities for professional growth and development.

In your role as an NLP Engineer, you will be tasked with the development of production-grade LLM/NLP models. Collaborating with a team of NLP professionals, you will play an integral role in shaping AI initiatives and transforming product, business, and engineering challenges into actionable AI solutions. This position also offers the exciting opportunity to work with the latest advancements in large language models. We believe that this is a great chance to be on the cutting edge of technology while not just making demos according to the documentation but getting hands-on experience.

Responsibilities

  • Develop AI architectures for meeting business objectives
  • Deployment and optimization of AI models for production-use
  • Research the latest techniques and models in the NLP field to improve the quality of solutions
  • Conducting experiments with various models and data sets to optimize business results
  • Creating production-ready services (FastAPI, Docker, Gunicorn, Transformers Inference Engines, etc.)
  • Communication with the Head of AI and partners
  • Solving open-ended, ambiguous engineering problems

Qualifications

  • At least four years of work experience as an ML Engineer and at least two years in the NLP field
  • At least one from the list: Chatbots, Goal-Directed Dialogue Models, Retrieval, Prompting and Finetuning techniques, NER, Model Inference Optimization
  • Advanced NLP knowledge, including knowing about the latest ideas and reading research papers
  • Experience with transformer-based models: GPT-2, BERT, T5, GPT-3, ChatGPT, GPT-4
  • Experience with DS stack: python, transformers, PyTorch, numpy, docker, git.
  • Business-outcome oriented
  • Writing production-ready code (tests, optimizations, etc.)
  • Strong communication skills, ability to collaborate with teammates and external partners

Specific Projects or Applications

An example of a project might be a Knowledge-Augmented Question Answering Voice Assistant. This advanced NLP solution utilizes state-of-the-art machine learning techniques to provide accurate, context-aware answers to user queries. The bot harnesses the power of retrieval augmentation to pull relevant information from existing knowledge storage, thereby enhancing the quality of its responses.

Interviewing Process

4 interviews:

  1. Intro interview (30 min): discuss your experience, answer company/job-related questions
  2. ML/NLP tech interview (1h, no coding): you might be asked about any part of the modern NLP.  
  3. ML System Design Interview (1h, no coding, whiteboard): you will be asked to design one of our real projects. This includes model decomposition, metrics discussion, and data-related things.
  4. Behavioral/Cultural fit interview w/ Founder (30 min): a simple discussion about your experience, challenges that you overcome in the past, etc.

About Unleashing.AI

Our company provides AI development services to businesses that want to utilize the latest in AI technology to build AI-based SaaS solutions, streamline their operations, increase productivity, and improve decision-making. We aim to create a diverse ecosystem of AI companies, including media, consulting, SaaS applications, and communities. We’re a team of ML Engineers & Business specialists with backgrounds from Google, Amazon, Columbia University, YCombinator startups, CERN, Alibaba, and other top-world companies. We're committed to fostering an environment that encourages innovation, continuous learning, and collaboration. Our flexible, remote-first culture values diversity and provides opportunities for professional growth and development.

Our company has a unique partnership model, where we take on a limited number of clients (typically under 6-8) to work on long-term projects (6+ months). This approach allows us to build strong partnerships with our clients and deliver highly customized solutions that meet their specific needs. Our progress so far (in 6 months): scaled to 14 team members and $2M in annual revenue. Our objective in the next year is to focus on long-term partnerships and enterprise clients and reach over $5M in annual revenue.

Unleashing AI is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds, and we are committed to creating an inclusive work environment that respects and celebrates diversity.