Remote 🚀 Management Jobs

We're a small but mighty team of engineers, product managers, and business folks who built and launched products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid. We're well funded by US-based top VC funds.

We like to nerd out about using the cutting-edge tech and building frictionless user experiences. We love crafting great products and see our users delighted by what we build.

We're a remote first company with no plans to start an office anytime soon. We don't really care where you are, but we care a lot about who you are. If you like solving customer pain points, helping your team members excel at what they do, being part of a community, and care about quality, you'll fit in.

What You’ll Do

• Build and maintain Bank aggregation, Document upload and Insurance verification products
• Develop detailed, crisp product/feature requirements and user stories that can be used to create detailed technical product specifications and architecture for each product and application
• Obsess over metrics everyday and optimize key metrics to push the business forward
• Manage prioritization and trade-offs amongst new integrations, client requests, performance and operational support load
• Ability to incorporate data, research and market analysis to inform product strategies and roadmaps
• Leads and motivates a team of highly technical engineers and other cross-functional representatives, and maintains team health

About You

• 3-5 years of experience in a technical product manager role, preferably B2B
• Data science background required
• Bachelors/Masters in computer science or equivalent technical degree
• Execution focused and able to execute of the product strategy and vision in place
• Proven ability to meet deadlines and drive results while juggling many priorities and under tight timeframe
• Use insights and data to create new integrations and optimize existing integrations that drive both engagement and revenue
• Go getter? Quick learner? Highly technical? Combination of it all - let's talk!

We are looking for an experienced Product Owner to join our team. You will be responsible for creating financially profitable, user centric and engaging NoOnes mobile applications.

Your key responsibilities will include:

• Maintain a deep understanding of customer needs,  pain points, and behavior to drive continuous product improvement and user satisfaction
• Analyzing competitor products to identify opportunities for improvement
• Monitor mobile apps KPIs and make data-informed decisions to prioritize development efforts and improve users engagement
• Act as a product owner for mobile apps engineering team - specify requirements, define and prioritize releases
• Experiments with product hypothesis from ideas to A/B tests and GTM roll-out
• Collaborating with cross-functional teams (marketing, product, design, engineering) to ensure the user experience, release scope and calendar timeline are aligned with business objectives
  

Requirements:

• 5+ years of experience as a Product Owner (Product Manager) in mobile apps development, with cases that showcase your work
• Fluency in English for seamless communication, strong collaboration skills - oral and written
• Ability to adapt quickly and make decisions in a fast-paced environment
• Experience working in the fintech or financial services industry

Benefits:

• Competitive salary
• Flexible work arrangements and paid time off
• Opportunities for professional development and growth
• Option to remote work or hybrid work in one of our offices
  (Tallinn, Estonia / St. Petersburg, Novosibirsk Russia)
  

If you're excited to join a mission-driven team and help shape the future of financial empowerment, we'd love to hear from you. Apply now.

Mozilla is looking to fill a Senior Technical Program Management position to support Mozilla’s TPM Shared Infrastructure team. This will require skills to lead medium to large-scale projects. Together, we will drive global multi-functional efforts with geographically dispersed team members and will be responsible for developing and leading efforts, ensuring project work and business objectives are met. To be successful, you will build, track and report on projects in our portfolio. You will lead the completion of achievements by prioritizing actions, documenting risks and mitigations and communicating the status to all interested partners and key customers. More broadly, you will help surprise and delight Mozillians, both internal and external!

What you’ll do:

• Lead multiple projects, tasks, events, and initiatives concurrently
• Coordinate internal resources and third parties/vendors for the precise execution of projects
• Ensure that all projects are delivered on time, within the scope, and budget
• Developing project scopes and objectives, involving all relevant partners, and ensuring technical feasibility
• Work with remote employees as effectively as local ones
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to lead changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and call out significant achievements and risks to deployment with management and other partners as needed
• Develop the relationship with the client and business Partners
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Build and maintain comprehensive project documentation

What you’ll bring:

• 5+ years of project management experience in an IT/Operations environment
• Excellent interpersonal skills to juggle many activities without losing sight of the highest-priority items
• Ability to understand complex concepts and make reasoned decisions with sometimes imperfect data
• Good communication skills, relationship-building, and negotiation skills
• Be results and detail-oriented
• Ability to communicate and interact with leaders within IT and the business
• Experience with different project management methodologies such as Agile (Scrum, AUP, etc) and Waterfall
• Experience working with Infrastructure, IT, Cloud and Security Programs
• Experience working with a geographically dispersed workforce through video conferencing, Internet chat, and other collaboration tools.
• Knowledge of cloud infrastructure is an asset

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

The Solution Advisory Director works in collaboration with our Client Success Managers (CSMs), the DealCloud Business Unit team, and our sales team to engage with stakeholders at our Accounting & Consulting clients and help them achieve their business objectives with DealCloud. In this role, you will engage with our existing client base as a trusted advisor to help build their effective adoption of DealCloud. The Solutions Advisor understands clients’ business goals, keeps them apprised of the solution roadmap, and makes best practice recommendations.

To be successful in this role, the Solutions Advisory Director will be a domain expert, familiar with the use of enterprise technologies in a professional services firm environment, such as deal management software and CRMs. In addition, knowledge of the workflows of Accounting & Consulting firms will allow the Solution Advisory Director to interact with and influence the thinking of business stakeholders and to review client scenarios, offer cogent advice, collaborate with and help set the agenda for the CSMs’ work with the clients and assist in identifying specific corrective measures when challenges arise.

The Solution Advisory Director primarily works with their segment of clients remotely, but occasionally on-site visits and participation in user group meetings is required.

Responsibilities include, but are not limited to:

• Establish a trusted/strategic advisor relationship with assigned clients to increase adoption, ensure retention, and build client satisfaction.
• Consult with clients post-deployment to ensure they are capitalizing on available features in the solution and that they are configured appropriately to the client’s organizational model and needs.
• Regularly meet with clients to assess system usage, effective solution adoption, and client business requirements, and coordinate with appropriate internal resources to drive to timely resolution of identified issues.
• Drive effective adoption of solutions through application of change management methodologies and providing effective communication of new features in ongoing product releases.
• Coordinate with the appropriate Practice Group Leads (PGLs) to advise on trends in the marketplace and provide introductions to other organizational resources and specialists/experts where appropriate.
• Fully understand and clearly articulate the benefits of DealCloud to all levels of a client organization, including business line managers and C-level executives.
• Lead and/or support DealCloud for Accounting & Consulting user community events and be an active contributor to our online client communities for accounting & consulting professionals.
• Serve as a visible presence in the marketplace, demonstrating Intapp’s industry expertise and thought leadership at conferences, events, and similar programs.
• Assume responsibility for interpretation of client usage data to develop benchmarks, predictive KPIs, and recommend modifications of system usage to clients as appropriate.
• Curate product enhancement requests received from clients, manage the process of review with the Product organization, and coordinate responses to clients.

Qualifications:

• Bachelor’s Degree or equivalent professional experience
• Substantial experience in the professional services industry; knowledge of the accounting and/or consulting industries strongly preferred.
• Experience in account management and/or program management; working with professional services clients is a plus.
• Hands-on experience with CRM and/or deal management software; familiarity with DealCloud a distinct advantage.
• Strong client service mentality.

• Strong analytical skills and an ability to collect and analyze input from multiple sources.
• Strong time management skills; ability to multi-task and prioritize.
• Superior verbal and written communication skills, including the ability to listen carefully, influence and network with a broad spectrum of internal colleagues and external clients.
• Resourceful problem-solver, driven by results, and comfortable working in a start-up environment
• Self-starter, reliable, collegial and a team player.
• Ability to travel up to 20% of the year.

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
• Generous paid parental leave, including adoptive leave
• Traditional comprehensive benefits, plus:
  • Generous Paid Time Off
  • Tuition reimbursement plan
  • Family Formation benefit offered by Carrot
  • Wellness programs and benefits provided by Modern Health
  • Paid volunteer time off and donation matching for the causes you care about
• Opportunities for personal growth and professional development supported by a community of talented professionals
• An open, collaborative environment where your background and contributions are valued
• Experience at a growing public company where you can make an impact and achieve your goals
• Open offices and kitchens stocked with beverages and snacks

We're on a mission to revolutionize fitness with technology, and we're looking for a Product Lead to steer the development of our AI-driven components—specifically the fitness recommender system and virtual fitness assistant. This role isn't just about fine-tuning algorithms; it's about creating a personalized activity experience that intuitively understands and grows with each user.

Responsibilities

• Develop a strategic roadmap for our fitness app's workout recommender system and AI assistant that’s as ambitious and dynamic as our users
• Innovate ways to help users discover personalized workout plans and health tips effortlessly, making each interaction feel tailor-made
• Develop an objective-setting framework with metrics that measure the success of AI improvements in terms of added customer value
• Drive advancements in AI that enhance user interaction, from natural language processing to adaptive learning systems tailored to individual fitness goals
• Adapt the AI systems to cater to diverse global markets, recognizing unique fitness preferences and cultural nuances
• Collaborate closely with fellow product squads to maximize user adoption and usage of AI personalization
• Work with Data Analytics, UX Research, Design, Leadership, and Marketing teams as necessary for best impact

We expect that you have

• 7+ years overall in a PM career, 3+ years as a PM for AI technologies
• You've managed products with large audiences and are adept at handling complex data-driven environments, preferably in the fitness or health tech sectors
• You have a proven track record of building products based on personalization, working closely with ML-based solutions to enhance user experiences
• You’ve championed products from concept to launch, focusing on user engagement and iterative improvements based on feedback and data
• You are up to speed with recent developments in LLMs and Recommendation systems
• You understand how ML works and can evangelize AI-driven product culture
• You have a good understanding of the fitness app ecosystem and are enthusiastic about merging health with advanced technology

Why You’ll Love It Here

Ideal for those who:

• Are driven to make every fitness session a personalized victory for users
• Relish in devising product solutions that transcend conventional boundaries
• Thrive on deep diving into personalization, embracing every data point and user story as a chance to improve
• Enjoy tackling technological challenges and working with substantial data volumes

If this sounds like the challenge you've been looking for, we’re eager to meet you. Join us to redefine fitness with technology, making personalized health and wellness accessible and enjoyable for everyone

Why working at Zing is awesome

• Be part of the fastest-growing fitness and lifestyle startup
• Opportunities for rapid career development in a hyper-growth startup
• Excellent work environment: the company is small enough to be person-oriented
• Work-life balance to suit everyone: flexible working hours
• A supportive, English-speaking environment

Africa is on the cusp of an economic revolution. While Internet- and banking-penetration have come late to Africa, a youth-driven tidal wave of change is sweeping across the continent. As a result, both global businesses and local champions are in a race to unlock its potential.      

In partnership with Rapyd, the fastest growing Fintech-as-a-Service platform and Multichoice, the largest entertainment platform on the African continent, we are building the payments platform that is capable of meeting the ambitions of the next generation.

This is truly the Moment for Africa.

Responsibilities:

• End to end product management of our Cards payment methods
• Definition, planning, specification, product development, go-live, and rollout
• Work with other Product Managers cross-functionally to drive excellence in
• our network
• Provide day-to-day product delivery and quality management
• Ensure awareness of product status and roadmap risks across the group
• Drive post-launch look-backs and internal process improvements
• Commit to continuous improvement through metrics and user-driven insights
• Engage with our Merchants and understand their use cases and user journeys and how card processing fits into their experience
• Continuously enhance and improve Moment’s Card’s capabilities

Requirements:

5+ years of product management experience in payments with highly relevant Cards specific experience. Cards experience in Africa is a plus!

• Clear knowledge of the end to end card flow including bank acquiring, recurring tokenization payments, similarities/differences across Card schemes and data messaging standards.
• Must be a succinct communicator and be highly analytical.
• Must be able to talk knowledgeably with payment companies, banks, lenders, FinTechs, and clients who live and breathe payments every day
• Strong understanding of credit card products, market trends and consumer behavior
• Experienced as an Agile product owner
• Well developed product management skills
• Experience integrating third-party providers and clients
• Bachelor’s degree in Computer Science desirable, or an equivalent degree and
• relevant professional experience
• Lived, worked or studied in – or simply have a passion for – Africa

Firefox is used by hundreds of millions worldwide and the Director of Product for Search and AI is a critical role in the product management team. The role will lead a team of PMs and be responsible for the product strategy, vision, and execution of our Search and AI investments. You’ll combine product excellence with strong leadership skills and help build a smart browser that helps our users be productive online.

What you'll do:

• Own and define the vision, strategy, and roadmap for our Search and AI investments
• Drive delivery of the search and AI roadmap
• Partner closely with UX, Research, Engineering, Marketing, and Business Development teams
• Synthesize market changes and the technology/people/skills investments needed to deliver great consumer AI experiences
• Help identify new investment areas and product opportunities
• Lead our external to Mozilla Search and AI partnerships
• Contribute to building a world-class product team

What you'll bring:

• 10+ years of Product Management experience, including impactful leadership roles on major products
• 5+ years of direct PM management experience.
• Skill and experience driving partner engagements and discussions
• Experience delivering AI-driven consumer facing features
• Drive independently at high velocity towards an aligned strategy
• Excellent written and verbal communications skills

Don’t tick all of the boxes, but think you’d be a great addition to the team? Apply, we’d love to hear from you!

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

We are looking for an Operations Manager who will be responsible for developing and managing production schedules and plans for our key channels, allocating resources to maximize efficiency and productivity, and providing regular financial reports to senior management.

Job responsibilities:

• Oversee the entire video production process'
• Lead administrative personnel within the core project portfolio;
• Develop and manage production schedules and plans;
• Manage and allocate resources, including equipment and personnel, to maximize efficiency and productivity;
• Provide regular financial reports to senior management;
• Identify opportunities for cost savings without compromising quality;
• Assist in the development of new video products and services;

Requirements:

• Minimum of 5 years of experience in project management or operations, with at least 2 years in a managerial role;
• Excellent leadership, communication, and organizational skills;
• Ability to manage multiple projects simultaneously and work under tight deadlines;
• Strong analytical and problem-solving skills, with attention to detail;
• Experience with budgeting and financial management;
• Experience working in a fast-paced industry;
• Fluent English. Any other language will be considered an advantage;
  

What we offer:

• Remote work flexibility, enabling you to work from wherever suits you best;
• Creative vibes and an international team: 90% of company employees are creators who work from 70+ countries and make awesome positive content for millions of followers worldwide;
• 800+ internal educational courses and materials, internal expertise hubs and transparent knowledge sharing, internal vacancies, and other practices for employee growth and development;
• A tech-savvy approach and carefully structured processes: no bureaucracy, an ecosystem friendly to new ideas, transparent task management, asynchronous communication (fewer meetings and more thoughtful written communication).

We are looking for a right-hand person for Gehtsoft’s leadership and founders. A closer, a finisher, “a last mile” pusher. A person whose feeling of accomplishment comes from getting things done—delivering what the company needs, when it needs, and with our standards of quality. We do not need creativity if it conflicts with our values and standards.

A person who can balance “red,” “orange,” and “teal” teams and people and work with them accordingly. A person who is capable of finding solutions quickly, relying not on personal experience but on a scientific basis, especially in conditions of complete uncertainty where there is no universal solution or magic pill.

We need a person who takes accountability for results—not just trying or making an effort, but committing to deliver and ensuring it truly gets done.

A person who is ready to dig in, grind, and fight for a brighter future for us all.

The person will be responsible for:

• Ensuring that strategic initiatives are getting done;
• Ensuring that day-to-day operations are efficient and reliable.
• Ensuring that all company employees adhere to the standards established within the company.

This will include (but is not limited to):

• Implementing short-term and long-term strategies that align with objectives established by CEO and founders;
• Day-to-day collaboration with project teams and department heads to ensure successful operation and continuous improvement;
• Monitoring performance and taking corrective action when necessary;
• Partnering with the CEO and Head of Sales to ensure efficient operations and long-term growth of the company;
• Overseeing operations, HR, accounting, and legal to ensure that supporting activities are aligned with short- and long-term objectives and improve operational efficiency;
• Promoting the culture and standards established by the founders and CEO on a daily basis, while being absolutely uncompromising in ensuring compliance and adherence to these standards;
• Getting things done.

Trial Period Goals (3 months):

Week 1:

• Change us as a business for the better. Think Gemba Kaizen and the new employee practices they offer. Any improvement must be based on a proper theoretical basis, be aligned with company values, and comply with company standards or improve them.
• Don't just tell us about problems—solve at least one.
• Ensure that we are a good fit for you and you are a good fit for us.

Month 1:

• Evaluate current operations, propose and implement at least one efficiency improvement that will directly affect business outcomes (based on EBM-metrics);
• Ensure that at least one key strategic initiative (priorities can be discussed with leadership) is on track, properly measured, guided, and worked on by the teams;
• On a small scale, ensure that decisions made or actions initiated on a Monday company sync meeting are getting done on a weekly basis;

Month 2:

• Continue to perform efficiency improvements that result in visible and measurable outcomes every month;
• Lead Q3 objectives and key results review meeting, and plan and establish any corrective actions necessary;

Month 3:

• Show and prove the effectiveness of corrective actions from Month 2 via direct improvement of key results to company-level objectives.

Knowledge and Skills:

• Solid, results-proven executive leadership experience;
• Understanding of a software development business;
• Excellent leadership skills, knowledge of Radical Candor, and Crucial Accountability (both approaches are company standards for leadership);
• Direct, concise, and clear communication skills;
• Ability to diagnose and fix problems and foresee potential issues;
• Ability to focus on day-to-day operations without losing sight of the long-term goals and objectives;
• Desire to thrive in a competitive environment, which promotes team-level and personal accountability for business-level outcomes, not individual actions;
• Understanding of the difference between working in simple and complicated and complex and chaotic situations (Cynefin framework, we work almost exclusively in left two quadrants);

Working Conditions (teal):

• A stressful, challenging environment where you can step up and take accountability;
• Ability to push the boundaries of your role and grow and evolve by expanding your knowledge and experience in neighboring fields (and sometimes in fields that you never worked before);
• A highly competitive environment where you can be best at something but for sure will never be best at everything;
• Transparent compensation model that reflects your outcomes and impact on the business;
• Lack of red tape, direct access to decision-makers who are driven and constantly want to improve Gehtsoft;
• Very people-oriented culture, where help is always there as long as you don’t abuse that system in your personal interests. Fool us once - shame on you, fool us twice - shame on us. We are not keen on being ashamed.
• Data-driven decision-making and meritocracy where your opinions are valued by your outcomes, not your title.
• You will be fully supported in your growth as long as your development is pushing the business forward and improves the metrics;

Working Conditions (red):

• Vacation/sick leave/holidays follow the American model.
• Each employee has 15 days off per year, which can be used at their discretion.
  • 1 day off can be used at any time; the team will have to approve two or more consequential days.
  • Each year worked adds one additional day off per year.
• Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays.
• Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
• Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate of 1 month per 200 dollars spent.
• Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
• Severance pay: For those who have worked for one year - 1 month's salary, two years - 2 months' salary, three years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

The Professional Services Technical Deployment Engineer/Project Manager requires a highly skilled individual with a combination of deep technical expertise along with a strong consulting, project management, communication, and customer satisfaction focus.

A day in the life of our professional services technical deployment engineer/project manager:

This individual will pay a critical role in helping to document requirements, leverage customized technical solutions and successfully achieve the defined project and business goals, on time and on budget.

Who you are and what you'll need for this position:

• Minimum of 10 years experience
• The ability to travel, approximately 1 week a month to Dubai.
• Deep Hands-On Technical Knowledge in Software Development and programming languages
• Cloud/SaaS experience
• Hands-on knowledge of PLM systems and the ability to perform required integrations; prefer Windchill
• Strong, hands-on experience with industry-defined Digital Thread/Digital Transformation connections (Platform, Requirements, Management, ERP, PLM, ECAD, MCAD, etc.)
• Cybersecurity requirements (SSO, Gov Cloud, Fed Ramp etc.)
• Data analytics experience.
• Project Management Experience
• Definition-to-completion of complex project requirements via a defined project plan
• Experience with project management tools ie: Jira, etc.
• Manage project execution based on defined tasks and customer goals
• Consulting Expertise
• Must have strong knowledge of platform and system requirements, including Data Management, ERP, PLM, ECAD, MCAD and the ability to physically implement a connected solution based on those systems and products
• Ability to assess and analyze technical requirements based on customer needs
• Ability to provide develop a consultative approach based on needs analysis
• Experience working with customers including objection handling and suggesting compromising solutions
• Ability to work with and coordinate efforts of cross functional teams to achieve stated goals

UK Benefits:

• Private health insurance including dental coverage
• Pension scheme with company match up to 9%
• nilo.health + Calm App, mental health and wellbeing support
• Professional development support
• Employee referral and employee-of-the-month programs
• 28 days' holiday + public holidays and special leave
• Home internet and remote working allowance
• Flexible working arrangements available based on role and location
• Enhanced family and special leave
• Corporate membership rates with national gyms
• Free lunch, snacks, and drinks in the office
• Electric car charging stations, free office parking, bicycle, and scooter storage

A world where vendors are trusted for their professionalism, not for their sales skills.

Goals:

• The product managed by PO meets the needs and expectations of the customer.
• The customer proactively demonstrates satisfaction with the product and continues to use our services both in its development and in ordering new products.
• The product achieves the company's goals set by management.

At this point:

• The project has defined goals and key results ensuring sufficient contribution of the project to achieve the company's goals.
• The project requirements are comprehensive, correct, non-contradictory, achievable, traceable, understandable, and constantly kept up to date.
• The requirements include the entire set of FURPS+ relevant to achieving product quality.
• The team has and adheres to a Definition of Done (DoD) sufficient to ensure product quality. [Ensuring that the product meets requirements is the team's responsibility, that's their hiring goal! Not just to write shitty code and not to architect shitty architecture!]
• Priorities are set and constantly kept up to date.
• The customer expresses their wishes then, there, and in the way that is convenient for them.
• The customer's wishes are fulfilled as they wanted, not as interpreted by the team.
• The customer has a clear understanding of what, how, when, with what risks, and at what cost will be obtained.
• The customer does not expect the impossible and is involved in decision-making and providing feedback. Both the team and the customer understand each other, and both the team and the customer are accountable for the deal.

Success Criteria:

Current Value Increased

Strategic Product Management:

• Aligning product goals with company objectives.
• Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

• Demonstrating leadership within the product domain.
• Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

• Contributing to the development of the company's long-term strategy.
• Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

• Co-creating development strategies with company leadership.
• Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

• Taking responsibility for post-sales and cross-sales within the company.
• Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

• Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

• Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements: reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

• For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
• You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
• A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
• Team success is more important to you than any personal achievement.
• You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
• Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

• Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
• Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
• Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
• Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
• Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

• [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
• [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
• Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
• [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
• Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
• [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
• [Month 2] Developed a plan to enhance EBM metrics in existing projects.
• [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
• [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
• [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

• Experience as a Product Manager/Product Owner/Analyst.
• Experience interacting with international clients.
• Knowledge of Agile and Scrum methodologies, or a willingness to learn.
• Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
• Ability to formulate hypotheses supported by facts and analyze results.
• Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
• Practical familiarity with the OKR goal-setting approach.
• Understanding of Servant Leadership principles and how they differ from authoritarian management.
• Emotional intelligence.
• Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
• Ability to conduct "difficult conversations" without losing patience and composure.
• Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
• The courage to make decisions and take responsibility for them.
• Respect for the team, the company, and the client.
• Attention to detail.
• Strive for team success.
• Negotiation skills and the ability to build trusting relationships with clients.

Welcome

• Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
• Experience in the IT environment.
• Practical familiarity with Kim Scott’s Radical Candor approach.
• Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
• Understanding of Amy Edmondson's psychological safety model.
• Knowledge of Management 3.0.
• Would be a significant downside:
• Adherence to Daniel H. Pink's Drive! model.
• We are as anti-Pink as possible.
• "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
• We do not need any of this; we will say "thank you, goodbye" immediately.
• Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

• Vacation/sick leave/holidays follow the American model.
• Each employee has 15 days off per year, which can be used at their discretion.
  • 1 day off can be used at any time, more will have to be approved by the team.
  • Each year worked adds 1 additional day off per year.
• Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
• Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
• Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
• Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
• Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

The Head of International Solutions Engineering role is an exciting role within the Semrush Sales team. As a Manager of Solutions Engineering for the International region at Semrush, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers in EMEA and APAC. You will oversee the regional GTM execution with your sales leader counterparts, developing new strategies to drive the success of your regions. You will be responsible for hitting and exceeding your region's revenue targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.

Tasks in the role

• Attract, recruit, ramp, and mentor a team of great Solutions Engineers from diverse backgrounds and experiences.
• Support the performance management process with the Solutions Engineering team including activities such as goal planning, professional development, and annual reviews. Responsible for team motivation, retention, and career planning.
• Develop team process, procedures, along with development of dashboards and playbooks.
• Work closely with the International Sales management peers around deal strategy, progression, prioritization, and resourcing
• Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
• Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
• Lead and report technical responses with support and key engineering partners and senior leadership. Develop response plans and provide updates back to key partners.

Who we are looking for

• Highly motivated self-starter with the ability to work to deadlines.
• Proven history of working well in EMEA and APAC regions.
• 2+ years of SE Leadership experience
• 4+ years of SE experience
• Demonstrated success in building and leading teams selling in high velocity Mid-Market and Enterprise SaaS environments.
• Experience in hiring, coaching, and developing a geographically distributed team and managing in a virtual environment.
• Domain expertise specifically within SEO, digital marketing, and martech (preferred, but not needed).
• Strong collaboration with cross-functional teams, including marketing and product development, to develop effective sales plans & strategies.
• Excellent Judgment: Demonstrates sound decision-making skills and the ability to assess complex situations to make informed choices.
• Strong People Management: Excels in hiring top talent, developing team members' skills, and fostering a high-performing culture within the organization.
• High Standards: Sets and maintains exceptionally high standards for themselves and their team, constantly driving for excellence in all aspects of work.
• Strategic Thinking with Tactical Execution: Balances strategic thinking with a hands-on approach to ensure effective execution of plans and initiatives.
• Innovation Mindset: Encourages and expects innovation from their team, fostering a culture of creativity and continuous improvement.
• Ambitious and Conviction-driven: Sets ambitious goals and possesses the confidence and determination to pursue them with conviction.
• Results-Oriented: Focuses on achieving measurable results, meeting targets, and driving impactful outcomes.
• Inspirational Leadership: Inspires and motivates others, fostering passion and commitment within the team to achieve shared goals.

They say there are no perfect candidates, but that might well be you, if

• You thrive in a fast-paced, team environment, with a high drive for experimentation.
• Your people skills will build effective teams and resolve conflicts while developing, inspiring, and motivating others.
• Your foundational skills include managerial courage, a drive for results, planning and organizing, ability to problem solve, driving change, managing and measuring work of others, time management, and communication.

We will try to create all the right conditions for you to work and rest comfortably

• This offer stands for the remote work format. Digital nomadism, #wfh – call it what you like ;)
• Flexible working day start.
• Health insurance coverage.
• Working from a modern coworking space (or working from home).
• Corporate events.
• Unlimited PTO.
• Hobby benefit.
• Training, courses, conferences.
• Language courses
• Gifts for employees.

We are looking for a thought leader to drive the roadmap of FLYR’s NDC+ Gateway that is our entry point to all Offer & Order interactions with downstream consumers (direct sales channels, NDC partners).

As a Technical Product Owner, you would work with FLYR leadership, product managers, individual product owners and airline experts to define the scope and capabilities of the NDC+ Gateway. The aim at FLYR is to enhance industry-standard NDC APIs and to come back to IATA, with our customer’s support, to make the standard evolve with our enhancements. You will work with your dedicated engineering team to bring these new capabilities to life.

If you are motivated by creating new products and seeing them through to the end, are detail-oriented, take initiative and see success as a team accomplishment, thrive on turning complex schemas into clear and concise explanations for your team, enjoy thinking out-of-the-box and innovative solutions, then FLYR has what you are looking for.

What Your Journey Will Look Like (Responsibilities)

• Work with our Offer & Order teams to align on supported NDC features and go beyond the standard
• Work with our airline customers and their NDC partners on how to best implement the various booking and servicing scenarios
• Build cases to be presented to IATA for proposed evolution to the NDC standard
• Define product specifications and detailed use cases
• Develop and execute a product roadmap to deliver continuous upgrades and value
• Define and maintain a product roadmap and detailed feature specifications, capturing client requests and monitoring product value and effectiveness
• Close cooperation with the internal Offer Engine and Order Management teams is expected, as the main internal customers of the product

What To Pack For This Trip (Qualifications)

• 3+ years of experience building and/or managing API-first products
• Hands-on experience with NDC, either as a consumer or supplier
• Good knowledge of XML is required
• Experience with product lifecycle methodologies from idea to launch
• Highly organized and detail-oriented with exceptional decision-making skills
• Ability to provide clear direction and effective communication to both technical and non-technical audiences.
• Experience working with software development tools like JIRA and Confluence
• Experience working with Agile methodologies is a plus

First-Class Amenities

• Regular employment contract
• Equity in Series C startup with high growth potential
• Flexible working hours
• Complimentary Breakfast/Lunch (in-office)
• Gym in the office building
• Pension Plan
• Top-quality tech equipment
• Annual educational fund
• Linkedin Learning access
• Many more!

Join our dynamic product team as a Product Operations Intern. You’ll be a vital part of our team, assisting with diverse product operations tasks. This role is perfect for someone seeking hands-on experience in product operations in a fast-paced, innovative environment. You will report directly to the product lead.

What is your job?

• Coordinate and manage product translation tasks to ensure accuracy and cultural relevance across multiple languages.
• Own the translations backlog and build a scalable process for managing all translation requests.
• Analyze user feedback and recommend product improvements.
• Support with conducting user interviews and research.
• Support with maintaining existing tool stacks and researching new ones.
• Support us in creating and updating product documentation.

Who are we looking for?

• Curiosity and Openness to Learning: Strong desire to explore new ideas, understand complex concepts, and continuously seek knowledge in various domains.
• High Degree of Ownership: Takes full responsibility for tasks and projects, ensuring they are completed with attention to detail and a commitment to quality outcomes.
• Effective Communication: Possesses the ability to clearly and concisely convey information and ideas to a variety of audiences, both in writing and verbally. Shows active listening skills and the capacity to engage in constructive dialogue.
• Problem-Solving Ability: Uses analytical thinking to identify issues and develop innovative solutions. Approaches challenges with a solution-oriented mindset.

Benefits at Leapsome

• Become part of a fast-growing scale-up taking over the People Performance & Enablement space by making work fulfilling for more than two million people by 2025
• Impact: Contribute to making work fulfilling for more than two million people by 2025
• Teammates: Join a diverse and international team of talented, smart, and kind people
• Feedback and recognition: We value feedback exchange and celebrating successes — big and small
• Hybrid model: Enjoy our hybrid model by working from home or in our offices in the heart of Berlin, Germany
• Flexible work: Experience a work-life balance with flexible hours and the option of working elsewhere for up to 1 month per year
• Learning and Development: Develop your skills with a yearly development budget of € 500 and access to Good Habitz platform
• Vacation: Take 20 vacation days every year based on a 5-day-week plus public holidays
• Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness
• Corporate Benefits: Get exclusive discounts and deals from our partners.
• Monthly team activities: Have fun at monthly team activities like kayaking, laser tag, and game nights

Happy clients with ChrisAI seamlessly integrated within the agreed timelines, enhancing their business results.

Responsibilities:

• Plan and implement projects as success stories, including setting goals, metrics, and steps.
• Escalate issues and find rapid solutions.
• Gather requirements and develop technical specifications.
• Manage 3-5 projects simultaneously, ensuring swift and high-quality integration.
• Prepare and adapt sales scripts for each client.

Requirements:

• At least 3 years of project management experience in IT agencies or complex SaaS products.
• Experience in analyzing business tasks, translating them into developer-friendly formats, designing, and describing project solutions.
• Knowledge of effective client communication principles.
• Openness to feedback, self-analysis, and adaptability.
• Focus on achieving results and satisfying customers.
• English proficiency at B2 level or higher.

Desirable:

• Experience in the real estate sector and understanding of its specifics.
• Direct client interaction experience: identifying needs, negotiating.
• Product development experience.
• Understanding how sales funnels work.
• Interest in AI, sales, and marketing.
• Understanding of system integration principles (REST, JSON).

Opportunity:

We offer the chance to work in an international startup with impressive clients and a talented team with potential for rapid career advancement to a leadership position and significant financial growth.

To apply, please fill out the Typeform.

To be eligible for this position,

candidates must have legal residency within the European Union / UK / USA / UAE or hold digital nomad status. We value diversity and welcome applications from individuals of all backgrounds and experiences.

3F, a venture studio based in Luxembourg, is looking for a dynamic and experienced Project Manager to join our team.

This role is crucial in enhancing the efficiency and success of our diverse project portfolio across EdTech, SocialTech, AI, computer vision, and various global markets. The ideal candidate will be responsible for streamlining business activities and project execution, leveraging advanced document management and workflow automation technologies. A key part of the job involves meticulous organization and maintenance of records, including files, reports, contracts, and project documentation, along with identifying opportunities for process automation.

Responsibilities:

Project management requests:

• Manage the workload of studio employees working on projects: project planning, coordination, and monitoring of timelines, milestones, and deliverables to ensure successful project execution;
• Support project managers in project management in the ClickUp system: create and fill specialised templates, update roadmaps, systematize project documents;
• Organise meetings: coordinate calendars, and maintain follow-ups.
  

Operational requests:

• Take ownership of organising and maintaining records of business activities within ClickUp, including files, reports, contracts, and project documentation. Structure information and optimize its storage;
• Identify opportunities for automating documentation processes using technology solutions, such as document management systems or workflow automation tools;
• Maintain reports and provide analysis on documentation status, project timelines, and operational metrics to support decision-making and drive continuous improvement efforts.
  

Qualifications:

• Proven experience in operations management or project management of at least 2 years within IT companies, familiarity with venture capital or startup ecosystems is a plus;
• Analytical skills: be able to work basically with numbers and tables, data-driven approach;
• Strong organizational skills with attention to detail and the ability to effectively manage multiple tasks and deadlines;
• Proficiency in project management software and collaboration tools, document management tools/software (e.g., Microsoft Office Suite, Google Workspace, SharePoint) and experience with document automation solutions is highly desirable;
• Languages: Russian and English (fluent);
• Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels and across functional areas;
• Ability to work independently, take initiative, and problem-solve in a fast-paced and dynamic environment.
  

Benefits and Compensation:

• Competitive salary based on experience;
• Strong project and product cultures;
• Ability to work with EU, US, and Asian markets;
• Minimal bureaucracy;
• Flexible working hours;
• Opportunities for professional growth and development in an entrepreneurial environment.
  

Company culture and values:

3F VC creates conditions for the effective commercial implementation of projects by dividing its resources between different projects. We launch startups in various fields such as EdTech, SocialTech, AI, computer vision, and markets including the EU, US, and Asia. In other words, we are a business that creates other businesses.

At 3F, we foster a culture of innovation, collaboration, and continuous learning. We empower team members to take ownership of their projects and contribute to the success of our ventures. We value integrity and a passion for driving positive change in the industries where we operate.

We prioritize attention to detail, clarity, and performance.

How to apply:

• Submit your resume to elena.bykova@orbita.vc
• You must have a residency permit and bank accounts outside of Russia and Belarus

A world where vendors are trusted for their professionalism, not for their sales skills.

Goals:

• The product managed by PO meets the needs and expectations of the customer.
• The customer proactively demonstrates satisfaction with the product and continues to use our services both in its development and in ordering new products.
• The product achieves the company's goals set by management.

At this point:

• The project has defined goals and key results ensuring sufficient contribution of the project to achieve the company's goals.
• The project requirements are comprehensive, correct, non-contradictory, achievable, traceable, understandable, and constantly kept up to date.
• The requirements include the entire set of FURPS+ relevant to achieving product quality.
• The team has and adheres to a Definition of Done (DoD) sufficient to ensure product quality. [Ensuring that the product meets requirements is the team's responsibility, that's their hiring goal! Not just to write shitty code and not to architect shitty architecture!]
• Priorities are set and constantly kept up to date.
• The customer expresses their wishes then, there, and in the way that is convenient for them.
• The customer's wishes are fulfilled as they wanted, not as interpreted by the team.
• The customer has a clear understanding of what, how, when, with what risks, and at what cost will be obtained.
• The customer does not expect the impossible and is involved in decision-making and providing feedback. Both the team and the customer understand each other, and both the team and the customer are accountable for the deal.

Success Criteria:

Current Value Increased

Strategic Product Management:

• Aligning product goals with company objectives.
• Taking responsibility for the outcomes of all company products.

Effective PO Leadership:

• Demonstrating leadership within the product domain.
• Serving as a role model in the application of Scrum, Agile, and company standards.

Strategic Planning:

• Contributing to the development of the company's long-term strategy.
• Defining strategies and opportunities for product diversification and increased product profitability.

Ability to Innovate improved

• Co-creating development strategies with company leadership.
• Actively championing innovations in order to reach goals

Time to Market Improved

Strategic Sales Management:

• Taking responsibility for post-sales and cross-sales within the company.
• Collaborating with company leadership to define strategies and opportunities for improving Time to Market.

Cross-Functional Collaboration:

• Collaborating with various company departments (including Sales/Marketing) to improve Time to Market through process optimization.

Customer Expectation Management:

• Actively managing customer expectations, including selling additional services, across all dimensions—revising CV, developing T2M, expanding UV, and enhancing A2I. Demonstrating growth points in T2M for the customer and establishing agreements within this growth.

Enhancing key project indicators through Evidence-Based Management metrics (Current Value, Unrealized Value, Time to Market, Ability to Innovate)

Anti-requirements: reliance on miracles, hiding information that we can’t make it in time (including the lack of a releasable increment no rarer than once every two weeks) until the last second, falsifying the real state of the development process. The above is strictly prohibited. Attempts to argue for "it’s more convenient/efficient/faster to complete all preparatory work first" will be immediately viewed as attempts to find a way not to do something, which will not do the PO any favors. We’ve heard it all before

You’ll fit in if:

• For you, criticism is like a gift, serving as fuel for improvement, rather than a reason to get hurt.
• You trust no one on word alone, not even yourself. You confirm knowledge with exams and practice. A lecture is not enough for you.
• A typo in your document is like a stain on your reputation, and overlooked feedback from the client is like the end of your career.
• Team success is more important to you than any personal achievement.
• You get constantly blamed for setting unrealistic standards, and are told that there is no need to do things that well for anyone.
• Clients invite you to their kids’ birthdays, and trust you with their most sensitive secrets.

Areas of responsibility:

No set of instructions can cover every duty or foresee all situations. Therefore, observing engineers must take initiative and, guided by their professional knowledge and situational context, go above and beyond to prove their worth.

Required minimum

• Creation of a Product Vision: A clear conception of what the end product should be. This involves defining goals, understanding customer needs, and outlining a strategy for achieving success
• Customer Interaction: Establishing trusting relationships with clients, collecting feedback, identifying requirements, and ensuring the product adheres to customer expectations. Taking into account the interests of all types of stakeholders.
• Collaboration with the Development Team: Interacting with the development team by providing essential information, clarifying task details, and addressing arising questions.
• Making Decisions on Priorities: Allocating task priorities, ensuring alignment of the developed product with the company strategy and customer requirements.
• Taking Responsibility for project economics: The Product Owner is responsible for the project meeting the company's profitability standards. A project must have a roadmap outlining how it plans to increase revenue. Collaborating with other Product Owners, they are accountable for the company's overall financial metrics and alignment with financial goals.

Role Review

Performance targets for the probationary period (3 months)

• [Week 1] Conducted a project audit, was dismayed by the state of affairs, and presented a comprehensive and evidence-based plan with a commitment, outlining what needs to be addressed, the priorities (with explanations as to why such priorities are in order), and projected timelines for closure.
• [Month 1] Have a portrait of projects within your responsibility, understand their problem points, and identify all weaknesses and concerns of both the team and the client
• Month 1] Identify the current project plan with the team and the client. Have a plan in place to achieve these goals.
• [Month 1] Master and demonstrate the practical application of the empirical approach (EBM, Evidence-based Management)
• Month 1] Understand project economics, actively contribute to budget formulation, and manage client invoicing.
• [Month 2] Identify weaknesses in the team/client project plan, have a plan of improvement and post-sales activities. Started taking action within the post-sales framework.
• [Month 2] Developed a plan to enhance EBM metrics in existing projects.
• [Month 2] The team of the projects within the responsibility scope understands the project direction and the backlog is supported by product increments.
• [Month 3] The software team, project teams within the responsibility area, external and internal stakeholders should come to the conclusion: “We no longer need to address the issue of supply assurance and maximizing value delivery in Projects A and B. The projects are profitable and show growth prospects. We can now focus on our responsibilities.”
• [Month 3] The company employees should conclude: “The work of the Product Owner helps me achieve better results. Thank you for providing such a wonderful person.”

Role profile

Required

• Experience as a Product Manager/Product Owner/Analyst.
• Experience interacting with international clients.
• Knowledge of Agile and Scrum methodologies, or a willingness to learn.
• Conversational and written English (at a level sufficient to understand what is required, and convey what is needed).
• Ability to formulate hypotheses supported by facts and analyze results.
• Ability to “keep your eyes peeled" (competitor analysis and adjacent areas).
• Practical familiarity with the OKR goal-setting approach.
• Understanding of Servant Leadership principles and how they differ from authoritarian management.
• Emotional intelligence.
• Communication skills (ability to speak the interlocutor's language, engage in constructive dialogue, manage conflict, give and receive criticism).
• Ability to conduct "difficult conversations" without losing patience and composure.
• Certified in Agile techniques no lower than PSPO II, ICP-EPO, IIBA-CCBA, PMI-PBA
• The courage to make decisions and take responsibility for them.
• Respect for the team, the company, and the client.
• Attention to detail.
• Strive for team success.
• Negotiation skills and the ability to build trusting relationships with clients.

Welcome

• Knowledge of Evidence-based Management. It’s okay if there is no knowledge to speak of, as long as you are willing to learn. ·
• Experience in the IT environment.
• Practical familiarity with Kim Scott’s Radical Candor approach.
• Practical familiarity with Kerry Patterson’s Crucial Accountability approach.
• Understanding of Amy Edmondson's psychological safety model.
• Knowledge of Management 3.0.
• Would be a significant downside:
• Adherence to Daniel H. Pink's Drive! model.
• We are as anti-Pink as possible.
• "Spoiled" corporate pseudo-Agile understanding of a servant leader as a mix of а secretary/entertainer/teacher of a preschool group/mollycoddler.
• We do not need any of this; we will say "thank you, goodbye" immediately.
• Our ideal leader is not a nanny but a good sergeant ("servant to the king, father to the soldiers"©).

Working Conditions:

• Vacation/sick leave/holidays follow the American model.
• Each employee has 15 days off per year, which can be used at their discretion.
  • 1 day off can be used at any time, more will have to be approved by the team.
  • Each year worked adds 1 additional day off per year.
• Official holidays: Christmas holidays (Catholic or Orthodox, so 12/24-1/2 or 12/31-1/7), Independence Day (7/4), Thanksgiving (4th Thursday of November). Holidays can be transferred to a different time if need be. You could say that there are 20 days off a year, and only Christmas (24-25) and New Year (31-1) are holidays. .
• Equipment reimbursement: A laptop is provided (to be returned if the person leaves before one year), or a $1000/year budget for personal equipment.
• Training: Internal training is provided and paid for; after training, a certain period of work commitment is required, usually at a rate 1 month per 200 dollars spent.
• Maternity leave: For employees who have worked for more than a year, the company pays for 15 working days of paternity leave and up to 60 working days for maternity leave.
• Severance pay: For those who have worked for 1 year - 1 month's salary, 2 years - 2 months' salary, 3 years and beyond - 3 months' salary. The salary is paid upon contract termination, regardless of the reason for termination.

To reach more clients, we are looking for a business development manager to join our team.

You will:

• Identify new business opportunities with clients and develop a plan to win new businesses

• Build and maintain relationships with key decision-makers in the industry

• Develop and implement sales strategies

• Collaborate with cross-functional teams to deliver a high-quality product

• Attend international conferences and events

What we expect:

• 2+ years of experience in Business Development or a similar position

• Proactive, friendly, and problem-solving mentality

• Excellent communication skills with the ability to pick up on key client objectives and goals offering the perfect solutions

• Fluency in English (at least C1) is a must

• Hands-on experience in B2B SaaS sales would be an advantage

What we offer:

• Relocation to Lithuania for the employee and their family

• Competitive salary from 2600-3000 EUR (gross) / 1600-1800 EUR (net)

• Startup environment where you can bring new ideas and realize your ambitions

• Opportunity to have a real impact on the product, processes, and business in general

• A chance to work with the biggest media companies and video-sharing platforms in the world

We are in search of a GR Project Manager to lead a variety of operational tasks within the region. This role entails engaging with different stakeholders, organizing tasks, and ensuring their completion. This position is instrumental in advancing our presence in the region and ensuring the efficient execution of projects to achieve our strategic objectives.

What You Will Be Doing:

• Help to develop and implement business and operational strategies tailored to the APAC region in alignment with company goals.
• Act as a liaison between the local team and the core operations team to ensure seamless communication and alignment of objectives.
• Lead and oversee operational strategic projects in collaboration with cross-functional teams, such as Sales, Marketing, Analytics and Operations.
• Establish and nurture relationships with local regulators and law enforcement agencies.
• Monitor and analyze market trends and competitive landscape to inform decision-making and strategy development.
• Provide support and guidance to the operations team in the execution of projects and initiatives.
• Organize and prioritize tasks, setting clear, measurable objectives for team members and ensuring timely completion.
• Implement process improvements to enhance operational efficiency and productivity.

About You:

• Bachelor’s degree in Business Administration, Management, or a related field, with a Master’s degree preferred.
• Minimum of 5 years in project management roles with a focus on business and operations, preferably in the APAC region.
• Excellent communication, negotiation, and interpersonal skills.
• Fluency in English; proficiency in other languages such as Mandarin or Cantonese is a plus.
• Previous experience working with regulators and law enforcement agencies in the APAC region is desirable.
• Strategic thinking and analytical skills, with the ability to translate insights into actionable plans.
• Excellent organizational and time management skills, capable of effectively managing multiple priorities.
• Proactive approach to problem-solving, with the ability to efficiently identify and resolve issues.
• Proficiency in project management tools and software.

What We Offer:

• Competitive compensation in compliance with your professional expertise.
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• Remote first company – work from anywhere in the world.
• Paid vacation and sick leave.

If you are ready to take on this exciting challenge and contribute to our growth journey in the APAC region, please submit your application through our website. We look forward to welcoming you in our Growth and Development team!

As the first point of contact for Form3’s production alerting, this role requires you to apply incident management process by demonstrating adaptability and initiative to quickly identify and efficiently resolve issues as they arise. As a key part of the wider Architecture & Reliability team, you’ll work with highly-regulated Tier 1 Financial Institutes to deliver best-in-class customer experience, whilst continually looking at ways to improve our internal incident management processes.

• Maintains and enforces the Incident Management process where necessary to align with business needs.
• Co-ordinate and promote Incident Management activities across Form3 teams.
• Understand and promote the DevOps disciplines to support internal process.
• Manage and develop new and existing runbooks to support Incident Management.
• Prioritising activities to ensure key items are actively progressed.
• Reporting/metrics are understood and implemented for the lifecycle of the incident process.
• Identify/communicate process optimisation opportunities, proposing and implementing solutions.
• Deputises for Incident Management Lead during absence. This includes acting as a point of escalation for IM as well as covering any in flight priority items.
• Supports IM Lead on project work, internal and external requests incl. changes and engagement with vendors / suppliers re tooling etc.
• Co-ordinates and promotes incident management activities across the business line teams and across Form3 teams.
• Reviews all incidents and problems logged on internal tools, e.g., Freshservice / PagerDuty to ensure accuracy / quality of data.
• Reviews and updates IM reporting e.g., MOR pack; Service Review packs.
• Responsible for quarterly BIA and Risk & Audit committee reporting.
• Reviews and approves suggested improvements to incident management processes.
• Monitors and drives actions needed, as a result of lessons learned from PIRs.  
• Investigating the underlying root cause of major incidents and managing the actions through with support teams
• Supports assurance and audit sessions with key stakeholders.
• Is part of the out-of-hours IM and MIM on-call rota making sure our clients have issues remediated on a 24/7 basis.

We're looking for:

Essential

• Major Incident Management experience
• Substantial experience in both Incident and Problem Management
• Customer Support experience essential, ideally with enterprise customers
• Excellent communication skills both verbal and written
• ITIL V4 Foundation qualified

Desirable

• Has previous tier 1 client / vendor facing experience
• Has experience or understanding of the wider service management best practices
• Payments and scheme knowledge (Faster payment knowledge/experience specifically would be huge plus)

The team:

You’ll be joining a small team of incident managers within Form3’s Architecture & Reliability business line. The team collaborate remotely over Zoom & Slack as they work remotely across the UK and Canada. You will be part of an in hours and out of hours rota that ensures 24/7 coverage to support our customers.  

The team works extremely closely with our Site Reliability Engineers in a bid to drive efficiency and continual service improvements and holds regular meetings to discuss and collaborate on these.

Interview process:

Stage 1: Screening Call with Talent Team

Stage 2: Take Home Assessment

Stage 3: Zoom Interview with 2x Senior Incident Managers

Stage 4: Zoom Interview with Hiring Manager & Head of Customer Experience and Operations

We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!

Hiring locations:

We are able to accept applications from the following countries; United Kingdom