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Account Manager

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P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking.

We are continually focused on researching and improving our infrastructure to extract maximum APR while enhancing security. For instance, in ETH and SOL, our NRR is on average 10% higher than the market, and in DOT, it's 20% higher.

We also place significant focus and resources on launching new networks such as TON, Avail, Monad, Babylon, Story, Berachain, and others, along with yield products. From restaking, where we are the largest operator with a 20+% market share, to yield aggregators on stablecoins.

Our clients include BitGo, Copper, Crypto.com, Ledger, ByBit, Bitget, OKX, HTX, Bitvavo, SBI, and others, who choose us for our client-centric approach and extensive product line from unified API to widgets and custom dApps.

We are also actively expanding our product line, exploring RWA, data, yield, and service products for banks, exchanges, custodians, and wallets.

P2P.org unites talented individuals globally

Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future

P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.

You Will

Oversee and monitor outstanding balances with clients, proactively addressing any payment delays or issues.
Utilize CRM systems to track client interactions, manage accounts, and maintain up-to-date client records.
Ensure compliance with relevant regulations, including KYC and KYB requirements, maintaining accurate records of client verification.
Support clients through their lifecycle, providing exceptional service and timely responses to inquiries.
Coordinate with internal teams to ensure smooth service delivery and client satisfaction.
Regularly report on account statuses, including outstanding balances, payments, and any other relevant metrics.
Maintain detailed records of client deals and account updates in CRM.
Contribute to the development and implementation of processes to improve client experience and account management efficiency.
Handle client complaints and escalate as necessary, ensuring all issues are resolved to client satisfaction.
Manage and maintain strong relationships with existing clients, ensuring their needs are met promptly and efficiently.

You Have

Proven experience in account management, customer support, or a related field.
Experience working with CRM systems (experience with specific platforms such as HubSpot is a plus).
Knowledge of compliance requirements, including KYC and KYB processes.
Experience with Sumsub or similar client verification platforms is a significant advantage.
Strong attention to detail and ability to manage multiple client accounts simultaneously.
Ability to maintain professional and positive relationships with clients, demonstrating kindness and responsibility in all interactions.
Excellent communication skills, both written and verbal.
Strong organizational and time management skills with the ability to prioritize tasks effectively.
Ability to work independently and as part of a team, showing initiative and responsibility in all tasks.

What we offer

At P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟

Full-time Contractor (Indefinite-term Consultancy Agreement)
Competitive salary level in $ (we can also pay in Crypto)
Well-being program
Mental Health care program
Compensation for education, including Foreign Language & professional growth courses
Equipment & co-working reimbursement program
Overseas conferences, community immersion
Positive and friendly communication culture

Senior Principal Product Manager (Product Reviews)

Zalando is seeking a dynamic and experienced product professional to join as Senior Principal Product Manager, Product Ratings & Reviews. The Zalando eCommerce Platform team is responsible for building remarkable consumer-facing features and platform capabilities to support Zalando’s vision of being the starting point for fashion and lifestyle. The Senior Principal Product Manager, Ratings & Reviews role will be part of the broader mission to provide users with social proof, instilling the confidence and assurance needed to make informed shopping choices online, and provide an important form of authentic content that increases customer engagement and creates a community experience through shared feedback. The role will operate in a collaborative environment with Design, Engineering, Data Science, and company-wide stakeholders, balancing the inputs and needs of many.

We are seeking a highly skilled and motivated Senior Principal Product Manager to lead the development and optimisation of our reviews experience across multiple customer journey touch-points. This role is essential for transforming our current baseline experience into an integrated and essential part of the customer journey, making it easy and rewarding for customers to not only read but also provide their own contributions in the form of multiple types of media (text, photo, video, audio). In addition to the customer facing product, this role will be responsible for the underlying capabilities and commercial delivery. The ideal candidate will have a strong background in content enriched ecommerce, experience with content moderation, and a passion for creating and engaging user experiences.

What we'd love you to do (and love doing):

Develop a comprehensive product strategy & vision (3 years) aligned with our business goals and objectives that is setting us apart from competition in regards to experience elevation and technology driven innovation.
Create and maintain an actionable product roadmap that outlines the prioritized features, enhancements, and initiatives
Lead the end-to-end product development lifecycle, from discovery to Execution, including defining problems, sizing the opportunity, Identifying the best solution, coordinating product design and development efforts, supporting user testing, and ensuring successful product delivery.
You will act as the key thought leader for the Ratings & Reviews Experience towards internal teams and leadership.
Build strong relationships with key commercial stakeholders and effectively collaborate with external partners to define product specifications.
Collaborate effectively to ensure alignment, obtain buy-in, and drive successful implementation of product initiatives across multiple teams, disciplines and individuals. Engage with product leads from various departments within the organization, influencing their roadmaps to achieve collective success.
Use data-driven insights to identify areas for improvement, drive product optimizations, and report on the effectiveness of implemented strategies. Analyze market trends and customer feedback to identify opportunities for product improvements and new features.
Regularly communicate updates, progress, and outcomes to key stakeholders, including senior leadership, department heads, and cross-functional teams. Present findings, recommendations, and business cases to gain support and secure necessary resources for product initiatives.

We'd love to meet you if:

Product methods & tools: You have substantial multi-year experience and a strong track record of envisioning, developing and building successful customer facing products, ideally in an online marketplace or (fashion) e-commerce environment.
Product Vision & Strategy: You are able to set and explain a product vision, driving the product strategy forward across multiple product teams and bring a proven track record in managing the end-to-end product life cycle. You have the ability to translate that vision and your ideas for any audience, through well-crafted strategic documents, thorough requirements, and clear communication with stakeholders.
Customer mindset: You are a natural problem-solver and are experienced with leading product discovery. You have the ability to understand customer needs and turn them into remarkable products that solve meaningful customer and partner problems while delivering business impact.
Commercial Acumen: You are able to use user insights, market benchmarks and commercial data to assess the impact of your plans in line with business objectives
Multiple domains: you have experience in navigating a complex environment with a high level of ambiguity, working closely with several cross functional teams in Design, Data Science, Engineering, and Commercial.
Analytical acumen: You are an analytical mind, with the expertise to evaluate quantitative and qualitative data, and draw insights to make informed product decisions by defining success criteria and measuring the impact of the product. You excel in gathering and analyzing customer insights to drive product innovation and improvements.
Technical Acumen: Comfortable with technology, are a fast learner and able to engage in detailed discussions with engineering teams.
Thought Leadership: You are an empathetic, egoless and passionate leader who excels at developing, coaching, and mentoring product managers, fostering a culture of innovation and excellence

Our offer:

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.

We are building the future of live entertainment. We believe that by providing people with the best and highest-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!

Now we are looking for a Release Manager to improve our Software Development Lifecycle.

Responsibilities

Plan the release of project deliverables and release life cycle;
Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates;
Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected;
Track the progress and find issues, if any. Always work to improve the process of release;
Make sure that the release is planned, according to the requirements and budget;
Schedule the release readiness reviews before deployment and milestone reviews after each release;
Create plans for the implementation and deployment as per the release schedule.
Plan and give weekly updates on the release activities;
Make sure the allocation of Release Engineers to every release;
Communicate with release managers from different IT departments;
Lead the Go-Live activities to deploy the software successfully;
Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software;
Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any;
Maintain documentation related to procedures on build and release, various notifications lists, and dependencies;
Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Requirements

Project management experience;
Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines;
Experience in working with DevOps and Agile methodologies;
Working knowledge of Software Development Lifecycle;
Expertise in computer programming;
Team management skills;
Experience in the use of Application Release Automation tools such as ElectricFlow, Puppet Enterprise, Buildmaster, and Visual Studio Release Management;
Knowledge of traditional agile methodologies, including Scrum or Kanban.

Conditions

We know that great talent deserves great conditions, so here's what you can expect when joining us:

EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.

Recruitment process

HR interview (1 hour);
Technical interview (1,5 hour);
Final interview (1 hour).

Head of People Business Partners

We are seeking a Head of People Business Partners to lead our team supporting Risk, Operations, CEO Office, People, Finance, Legal, Marketing and Comms teams.You will be working closely alongside the Head of People Business Partners for Product and Technology and leading a team of 5. Our Business Partners support our leaders to implement the N26 People Strategy and build high performing teams.

In this role, you will:

Partner with senior leadership team to understand their strategic business goals and align people strategies to business needs that drive high performance.
Lead the development of a diverse high performing business team through retention and development of top talent across the business.
Support people managers to manage employee relations matters, providing guidance on conflict resolution, performance management and disciplinary matters.
Provide expert coaching and support to people managers in relation to performance management, diversity, equity and inclusion, reviews of talent and feedback.
Lead the design and execute business change initiatives ensuring smooth transitions and minimal disruption to business operations by using data and metrics to adjust strategies as needed.
Leverage people analytics insights to infirm decision making and drive business outcomes to support leaders in achieving business goals and building a culture of high performance.
Ensure people practices are compliant with legal and regulatory requirements in local markets including identifying opportunities to mitigate people risk.
Lead the implement cyclical people initiatives such as talent management and succession, annual performance cycle, promotion process, support leadership hiring and onboarding.
Lead a team of people business partners and provide coaching support to them whilst being available to step in to partner with senior leadership team members where appropriate.

What you need to be successful:

Background:

10+ years relevant experience.
You have experience partnering with C level executives.
You have led People Business Partners in another organisation for a significant period of time to have been through multiple cycles of business change and processes like pay reviews.
You have worked in a complex, regulated business across multiple European locations.
You have experience of working with Workers Councils, Unions or similar.
Fluency in English is essential, fluency in German or Spanish is desirable.

Skills:

Strong leadership and coaching abilities, with experience influencing at senior level.
Strong business and commercial accumen, comfortable with understanding business results and financial information.
Ability to balance the needs of our people and the needs of the business.
Familiarity with people systems to support business decision making.
Ability to think strategically to align HR practices with business objectives and think long-term, be a strong problem solver.
Excellent written and verbal communication skills, with the ability to influence and advise leadership effectively.
Strong analytical and problem-solving skills, with the ability to lead complex employee challenges.
Project and change management skills.

What’s in it for you:

Accelerate your career growth by joining one of Europe’s most talked about disruptors.
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
Additional day of annual leave for each year of service.
A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.Sounds good? Apply now for this position.

Weigandt Consulting (WDT) is an international IT-Consulting company with headquarters in Germany, clients from Europe, Middle East and Asia, and employees around the globe. The company has extensive expertise and focus purely on the retail industry delivering value to many successful retailers, helping them to boost profitability and gain a competitive edge by offering the highest level of customer experience.

Our initiative-driven working environment and culture support the contribution of every team member, to increase your learning opportunities and challenge you to grow with us.

This is a full-time, onsite position based at the client’s office in Bangkok.

Role Overview

We are seeking a Lead Project Manager to take charge of high-impact retail IT-Projects while overseeing a team of project managers and team leaders responsible for multiple smaller initiatives. This role requires a seasoned leader with extensive experience managing both custom development projects and off-the-shelf enterprise solutions such as SAP, Oracle, and Microsoft. The candidate must have hands-on experience in at least two full-cycle off-the-shelf product implementation projects, in addition to a strong background in Agile and Waterfall methodologies.

Responsibilities

Project Leadership & Execution

Personally manage critical IT projects in the retail sector, ensuring successful execution within time, scope, and budget;
Build and maintain strong relationships with key client stakeholders, understanding their strategic initiatives and business challenges to ensure project alignment;
Oversee both Agile-based digital transformation initiatives and fixed-price, Waterfall IT infrastructure projects;
Develop and maintain detailed project and resource plans, aligning them with business objectives and client expectations;
Track project progress, manage risks, and proactively resolve roadblocks;
Prepare and present status reports to both internal leadership and client stakeholders;
Ensure alignment between technical teams, business units, and external vendors for seamless project execution.

Team Oversight & Mentorship

Lead, mentor, and develop a team of project managers handling multiple smaller IT projects;
Establish and enforce best practices for project execution, governance, and reporting;
Provide coaching and guidance to ensure project managers meet delivery expectations;
Foster a culture of collaboration, continuous improvement, and accountability.

Cross-Functional Collaboration & Pre-Sales Support

Work closely with the Account Manager and Architecture Team to identify and plan new retail IT initiatives;
Proactively identify potential business opportunities through client interactions and strategic discussions, communicating these insights to the Account Manager for business development;
Support pre-sales activities, including project scoping, estimation, and proposal development;
Define project requirements and business objectives in collaboration with business analysts and solution architects;
Ensure smooth transition from pre-sales to execution and from execution to operations and support, aligning with both technical and business goals.

Financial & Resource Management

Oversee project budgets, forecasts, and resource allocation to maximize efficiency and profitability;
Optimize resource planning to ensure the right expertise is assigned to projects;
Effectively manage project scope, particularly in fixed-price contract.

Requirements

5+ years of experience in IT project management on the vendor/consulting side, with at least 3 years in a leadership role;
Strong experience managing both custom software development projects and off-the-shelf enterprise solutions;
Proven experience with SAP, Oracle, and/or Microsoft enterprise solutions, including at least two full-cycle implementations;
Hands-on experience with Agile (Scrum, Kanban) and Waterfall methodologies;
Strong project and resource planning, stakeholder communication, and risk management skills;
Minimum 2-3 years of experience working in Asia, preferably in project management or consulting roles;
Experience managing Thai teams is a strong advantage; candidates with experience in Southeast Asian markets will also be considered;
Experience working onsite at client offices, managing expectations and fostering strong relationships;
Familiarity with retail IT systems such as POS, e-commerce platforms, supply chain management, and ERP solutions;
Proficiency with project management tools (JIRA, Microsoft Project, Smartsheet, Monday.com, etc.);
Financial acumen with experience in budgeting, forecasting, and cost control;
PMP, PMI-ACP, CSM, or SAFe certification is a plus;
Full professional proficiency in English, with the ability to effectively communicate with clients, stakeholders, and project teams in both written and spoken formats. Thai language is a plus.

Conditions

Competitive salary & performance-based bonuses;
Opportunity to work onsite with a major retail client in Bangkok;
Benefits program, covering expenses for professional development, workplace setup, health, children, sports, services, and culture by your choice;
Official contract in accordance with local legislation;
Paid vacation of 28 working days and sick leaves;
Company-provided modern IT equipment (Apple MacBook, HP, or Lenovo);
Exposure to cutting-edge retail IT-Solutions and enterprise software;
A collaborative and dynamic work environment.

Senior Account Manager (PR Manager)

Hi there! We are PER:FORM, an international communications agency founded by ex-Microsoft employees. Currently, we are searching for a PR Manager (Senior Account Manager) with a strong IT background who will be responsible for the development and implementation of comprehensive communication campaigns to promote our clients from the tech industry.

Responsibilities:

Manage clients account and maintain regular communication to discuss strategy and current tasks
Work with various global and local media outlets and publications, to pitch press releases, interviews, columns, articles, company stories and other materials
Develop and implement news-breaks, media announcements, and other activities aimed at increasing brand awareness for clients
Develop and implement various image partnerships and collaborations (e.g. with Universities, Tech Accelerators)
Implement integrations with influencers, establishing a turnkey process from research to execution
Coordinate the work of the SMM team and the corporate blog editorial team
Managing content creation: copywriting (with the team’s resources), approvals and submissions, including thought leadership articles
Analyze and track the results of PR campaigns, generate reports, and make recommendations for improving effectiveness

Requirements:

Experience in PR in the tech industry
Perfect English
Proven project management skills
Experience in working with global technology and business media outlets and/or a strong media relationship background, understanding how media operates (a must)
Strategic mindset
Senior manager level: ability to plan, execute and to make decisions
Excellent communication skills and the ability to work both independently and in a team

Conditions:

Part-time (negotiable)
Remote
Variety of interesting global projects and opportunity to work on a global scale with the award-winning team of communications professionals
Competitive salary and bonuses (can be in rubles or in foreign currency), to be discussed with a successful candidate.

Junior Feed Management & Supply Distribution Analyst

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Emerging Travel Group

We are looking a skilled Junior Feed Management & Supply Distribution Analyst to join our team. You will develop tools to ensure sales transparency, identify bottlenecks and inefficiencies, and swiftly detect and address errors. Ensuring maximum availability across sales channels and platforms is crucial, and you will use analytical tools to monitor and resolve issues.

Job Responsibilities

Handling and prioritizing requests from various team members.
Regularly reviewing and adjusting system settings.
Analyzing current tools and processes, developing and implementing optimization suggestions.
Developing tools to ensure sales transparency and point of sales.
Identifying bottlenecks and inefficiencies in settings, quickly detecting and addressing errors and vulnerabilities.
Ensuring maximum availability across sales channels and platforms.
Using analytical tools to monitor and resolve issues.
Facilitating interaction between technical teams and business lines.
Enhancing process understanding among all stakeholders.

Key Qualifications

Over 3 years of experience in analytics and business process optimization.
Experience with various analytical tools and platforms, including configuration and optimization; knowledge of Excel and SQL.
Skills in interacting and coordinating between technical and business teams to ensure effective processes.
English proficiency at B2 level or higher.
Precision and accuracy in task execution and data handling; attention to detail.

We Offer You

Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.

Are you passionate about your work and want to pursue your dreams?

Join the ZiMAD team, and let’s collaborate to create exceptional games together!

ZiMAD, a leading mobile game developer and publisher based in Florida, is on a mission to expand its successful mobile game portfolio to the web. By porting its popular mobile titles to online platforms, ZiMAD aims to attract new users, monetize them effectively, and, most importantly, guide them back to its mobile properties for a seamless cross-platform experience.

We are looking for a skilled Project Manager to drive the growth of ZiMAD’s mobile games.

Key Responsibilities:

Create and prioritize the product backlog
Decompose requirements and participate in task evaluation
Plan development tasks
Control all development phases 
Work on releases for Google Play, App Store, Microsoft Store, Amazon, and other platforms  
Control product metrics and interact with analytics  
Work transparently with Agile methodologies  
Facilitate meetings
Hold performance reviews
Maintain product reporting

Qualifications:

Experience working as a project manager or similar leadership role
Genuine interest in game development from the business perspective
Experience with project management systems (Atlassian products will be a plus)
Experience with Git
Technical background
Understanding of continuous integration

Will be a plus:

Testing and/or development experience
Taking great interest in mobile gaming: experience playing various games; experience with purchases/subscriptions
Experience with analytics, understanding of retention, ARPU, ARPDAU, and LTV metrics

What we offer:

Opportunity to work for ZiMAD, a US company with a diverse portfolio of global free-to-play (F2P) projects with a multi-million monthly user base
Involvement in the entire product development cycle
Career growth prospects within an international company
Remote work opportunities
Flexible working schedule
Bonuses based on the achievement of KPIs and financial results of projects
Paid conferences, training (including language courses), and workshops
Opportunity to choose voluntary health insurance (VHI) programs and receive compensation for their associated costs
Opportunity to have sessions with psychologists to improve your mental health and well-being
Participation in charity projects

Administrative Manager

WayRay is a vertically integrated deep-tech startup that is #1 in the world of holography, and we are seeking ambitious individuals with a deep tech mindset to join our team.

Our company culture is relentless, and our team is brilliant — that is why we are the best at what we do. WayRay is not an average startup, and if we are a match, this means you are not an average professional. If you want to be a part of our world, be ready to challenge yourself daily, to go where no one has gone before. Be ready to grind. We are currently looking for an Administrative Manager to join our team in the Zurich office to create a welcoming and comfortable working environment that reflects the company’s culture and core values. The role reports to COO.

Primary tasks

Keep the office organized with a positive and professional attitude
Provide administrative support to employees
Perform receptionist duties: greet visitors, and answer and direct phone calls
Purchase office supplies and equipment and maintain proper stock levels
Oversee the service providers (couriers, cleaning, facility management & health and safety consultants)
Create presentations and other management-level reports
Develop office policies and procedures, and ensure they are implemented appropriately
Manage health and safety procedures
Plan and organize various meetings, conferences, and other events
Business Travel support
Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure
Facility management
Manage office budget