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Web3 Account Executive
โ€ข
Chainstack
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿš€ Management
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 16, 2024
10/16/2024

We are looking for an enthusiastic Account Executive with a passion for building relationships, generating new business, and Web3. ย 

So, if you're ready to take your career to the next level and be part of the future of Web3 infrastructure, apply to join our team today. We can't wait to hear from you!

Location: While this position is posted in a specific location, all Chainstackโ€™s positions are fully remote, and you can work from home. To create the best experience for your future colleagues, this role does require that you are based within EU timezone. So, if youโ€™re ready to take your career to the next level and be part of the future of Web3 Infrastructure, apply to join our team today! We canโ€™t wait to hear from you!

Responsibilities:

  • Uncover new opportunities weekly by fielding inbound leads and out-bounding to key web3 verticals such as DeFi, Gaming, and NFTs ย 
  • Partner closely with chain foundations to build strong relationships and cultivate ongoing warm referrals
  • Tell the Chainstack story and value proposition effectively in discovery meetings, networking events, and conferences
  • Build relationships with key senior stakeholders and understand their motivations and goals from both technical & business perspectives
  • Collaborate with solution engineering to build creative solutions to solve our customerโ€™s problems
  • Execute a full sales cycle including thorough discovery, qualification, technical validation, and negotiating & closing contracted revenue
  • Meet measurable targets on a consistent quarterly basis
  • Work closely with internal teams such as Product, Finance, Customer Success, Customer Support, Engineering, and Marketing as needed to support our customersโ€™ needs
  • Utilize CRM daily to ensure meetings, opportunities, notes, and pipelines are consistently up to date
  • Forecast pipeline accurately on an ongoing regular basis

Requirements:

  • 4+ years of quota carrying new business acquisition sales ย 
  • Knowledge and passion for the Web3/blockchain and compute infrastructure ย 
  • Proven experience consistently meeting measurable targets ย 
  • Track record of effectively selling to key senior stakeholders ย 
  • Desire to learn continuously and help build a fast-growing company ย 
  • Be open to feedback and willing to provide feedback to colleagues and leadership ย 
  • Ability to multitask and prioritize effectively working in a fast-paced environment ย 
  • Proficient in using CRM software and collaboration tools like Slack, Discord, and Telegram ย 
  • Exceptional listening, verbal, and written communication skills ย 

We Offer:

At Chainstack, we recognize that our employees come from different backgrounds and have different needs. That's why we've created a program of policies, practices, and perks to support your whole human experience as an employee at Chainstack. ย 

Competitive salary in USD: We believe in compensating our employees fairly for their hard work and contributions. That's why we offer a competitive salary in USD. ย 

Stock options: We want our employees to share in our success. That's why we offer stock options as part of our compensation package. ย 

Bleeding edge tech stack: At Chainstack, we work with the latest and greatest technologies. You'll have the opportunity to work with a bleeding-edge tech stack and stay up to date with the latest industry trends. ย 

Lack of bureaucracy: We believe in a flat organizational structure and a lack of bureaucracy. You'll have the freedom to make decisions and take ownership of your work. ย 

Flexible schedule: We understand that our employees have different needs and responsibilities outside of work. That'swhy we offer a flexible schedule so you can work when it's best for you. ย 

Global fast-growing market: Chainstack operates in a global fast-growing market. You'll have the opportunity to work on cutting-edge projects and contribute to our growth. ย 

Multinational team: Our team is made up of people from all over the world. You'll have the opportunity to work with a diverse group of individuals who bring different perspectives and ideas to the table. ย 

The best jobs should be available to everyone. ย 

Chainstack values diversity and inclusivity. We are committed to fostering an environment of trust where everyone from different backgrounds and walks of life can succeed. We welcome your unique perspective and look forward to hearing how you can contribute to our mission and team.

Support Engineer
โ€ข
HumanSignal
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 16, 2024
10/16/2024

We are seeking a talented Support Engineer to join our team and provide exceptional technical support for our industry-leading data labeling software. As a Support Engineer, you will play a crucial role in ensuring the seamless operation of our platform and assisting our clients in resolving any technical issues they encounter. You will work closely with our product and engineering teams to deliver prompt and effective solutions, contributing to the overall success of our product.

Responsibilities:

  • Provide technical support to clients via email, chat, and support tickets, addressing inquiries related to the installation, configuration, and usage of Label Studio.
  • Diagnose and troubleshoot software issues reported by clients, utilizing debugging tools and logs to identify root causes and implement timely resolutions.
  • Collaborate with the engineering team to escalate complex issues, track bugs, and coordinate the development of patches or updates to address customer concerns.
  • Create and maintain detailed documentation, including FAQs, troubleshooting guides, and best practices, to assist clients in self-service support and enhance overall user experience.
  • Proactively identify opportunities for process improvements and contribute to the continuous enhancement of our support procedures and workflows.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field or equivalent experience.
  • Proven experience (4 years) in a technical support role, preferably within the software industry.
  • Proficiency in Python and JavaScript programming language for scripting and automation tasks.
  • Strong understanding of cloud computing platforms, particularly AWS (Amazon Web Services), including services such as EC2, S3, Lambda, and IAM.
  • Familiarity with machine learning concepts and frameworks, with experience working with ML models preferred.
  • Excellent problem-solving skills and ability to analyze complex technical issues.
  • Exceptional communication skills, both written and verbal, with a customer-centric approach.
  • Ability to thrive in a fast-paced environment, managing multiple priorities effectively and meeting tight deadlines.
  • Strong teamwork and collaboration skills, with the ability to work cross-functionally with engineering, product management, and customer success teams.

Preferred Qualifications:

  • Experience with containerization technologies such as Docker and Kubernetes.
  • Knowledge of database systems, SQL, and data management principles.
  • Familiarity with Agile development methodologies.
  • Familiarity with REST APIs and integrating with external services.
  • Working knowledge of JavaScript for front-end or back-end development tasks.
Community Manager
โ€ข
Crypto Bot
๐ŸŒŽ World
๐Ÿ’ˆ Marketing
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 14, 2024
10/14/2024

Crypto Bot is one of the largest platforms in Telegram for buying, selling, exchanging, and transferring cryptocurrency. We serve millions of users every month from over 50 countries worldwide, primarily focusing on trading volumes in the CIS countries.

Since our launch, our goal has been to create the most convenient, reliable, and practical crypto platform in Telegram.

We are now looking for a Community Manager to join our rapidly growing team to handle user requests in Telegram.

Key Responsibilities

  • Manage multiple chat groups in Telegram, offering real-time support and assistance for our users.
  • Act as the primary point of contact for users, answering questions, solving issues, and fostering a friendly, inclusive atmosphere.
  • Collaborate with the marketing team to create and execute strategies that enhance user participation, trust, and retention.
  • Keep an eye on chat groups, ensuring discussions remain constructive, and address concerns before they escalate.
  • Analyze user feedback and provide insights to improve overall platform experience and customer satisfaction.
  • Help develop and manage community engagement campaigns, including contests, discussions, and other initiatives to keep users active and engaged.
  • Regularly report on community feedback, issues, and opportunities for improvement.

Requirements

  • Fluent in Russian and proficient in English (written and spoken).
  • At least 1 year of experience as a Community Manager, Support Agent, or in a related role.
  • Strong understanding of cryptocurrency trading, especially within P2P environments.
  • Experience with Telegram as a platform, including managing chat groups and channels.
  • Excellent communication skills and a proactive problem-solving approach.
  • Ability to handle challenging situations with empathy, patience, and a sense of humor.
  • Strong organizational skills and ability to handle multiple tasks autonomously.

Why itโ€™s a fantastic opportunity

  • Be part of a fast-paced organization where opportunities to learn and excel are endless.
  • Influence the future of Web3 and revolutionize the financial industry.
  • Tackle challenging and unique tasks.
SEO Specialist
โ€ข
Mediacube
๐ŸŒŽ World
๐Ÿ’ˆ Marketing
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 14, 2024
10/14/2024

What are you going to do:

  • Perform SEO optimization and SEO promotion of the company's website;
  • Generate hypotheses for content-based website promotion;
  • Purchase links and guest posts outreach;
  • Conduct competitor analysis;
  • Create detailed briefs for copywriters.

You are perfect for us if:

  • You have experience working on a similar position (1 years or more);
  • You have experience working with English-speaking projects (will be a plus);
  • You have an excellent knowledge of English (ะ’1+);
  • You are diligent, attentive and ready for monotonous work;
  • You have experience in SEO, link buying and guest posting;
  • You are a confident user of such tools: SE Ranking, Ahrefs, Semrush, Google Analytics, Google Search Console.

What we offer:

  • You can work from anywhere in the world;
  • Medical allowance;
  • Mentorship by experienced colleagues;
  • 25 days of paid vacation;
  • 5 sick days;
  • Coworking allowance;
  • Professional training, courses and lectures;
  • English classes;
  • And much more

What Mediacube does

Mediacube helps creators manage their money comfortably, quickly, and safely. Over 10 years of work, we have built a whole ecosystem with services and apps for YouTube and Facebook authors and musicians. And at the center of this system is our own MC Pay app.

Our products are pioneers in fintech for creators. Our team has thought through everything to the smallest detail and created all the conditions for convenient and technologically advanced money management.

Our culture

Our employees are not just service providers. Mediacube exists and sets the tone in the market only thanks to its team.

We encourage the creativity and initiative of our colleagues, respect their work-life balance, and help develop their professional skills.

Mediacube creates all the necessary conditions for our employees to find not only career growth, but also friends with similar views. For that to happen, we organize warm team building gatherings, interesting events, and bombastic corporate parties.

Senior QA (Mobile)
โ€ข
Nexters
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿงพ QA
๐Ÿ  Remote & โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 14, 2024
10/14/2024

We are looking for an experienced QA Specialist to join the team of our flagship project Hero Wars: Alliance (mobile version).

What youโ€™ll be doing

  • Manual testing of product content
  • Product testing
  • Testing a large number of different features
  • Testing of updated graphics and interfaces
  • Checking tasks related to game monetization
  • Actively participate in the development of the project and influence the development through testing

We hope that you have

  • Experience with manual reviews of product content
  • Understanding of the feature lifecycle
  • Experience with monetization related tasks as well as A/B tests
  • Attention to detail when testing
  • Mid+ level testing skills and above (3 years experience in gamedev or more)
  • Proactive position, not only as an implementer but also as an employee who can share his/her expertise, etc.

What we offer

  • Healthcare
    Medical care program (including dental service) or medical care compensation are available for you wherever you wish to work. The basic medical care program is also available for your family members if you choose to work from our official locations โ€“ Cyprus, Armenia, and Kazakhstan.
  • Work, life, and balance
    We offer a fair amount of paid vacation days and sick leave. You can work at one of our comfortable offices in official locations or from home.
  • Sports
    You can choose various sports activities like yoga, football, and volleyball in our official locations.
  • Relocation support
    A relocation package is available for you if you decide to join us in one of our official locations.
  • Skills improvement
    Let's learn languages: you can take online English language courses. Greek and Armenian language lessons are available for everyone who works in Cyprus or Armenia. Our company encourages people of Nexters to take part in game jams, hackathons, and relevant conferences and meetups as expert speakers.
  • Events
    Our events are legendary โ€“ ask anyone who already works at Nexters. There are strategic sessions, workshops, parties, contests, and other activities every year.
  • Community & ESG
    We are proud of our local communities and support employeesโ€™ social initiatives. Dream big, act big: Nexters contribute to gamingโ€™s positive impact on the world, hold a sustainability strategy, and take part in charity projects all over the world.

Work format

In one of the company's offices in Armenia, Kazakhstan, Cyprus or remotely.

Director of Go-To-Market
โ€ข
Toloka
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿš€ Management
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 14, 2024
10/14/2024

Intro from the Manager - Ilya Kochik

Hi, Iโ€™m Ilya, ex McKinsey and Google, and now part of Tolokaโ€™s Growth and Strategy Team. We are looking for a consultant initially for a 3-6 month contract GenAI project, with the potential to convert into a full-time role later on.

Weโ€™re reinventing our go-to-market organisation and looking for people who want to lead our next wave of growth. This is a challenging task in a complex industry going through exciting times.

Youโ€™ll have to combine all your skills and learn a ton more to help us grow 10x:

  • Prioritising segments and clients
  • Developing client relationships
  • Identifying pain points
  • Managing commercial discussions
  • Managing sales and account teams

Youโ€™ll read dozens of scientific articles, market reviews and researchers' opinions, go to AI and ML conferences, talk to brilliant and (most of the time) enthusiastic client data scientists, ML engineers, product managers, and executives.

Youโ€™ll work with our team of ex- Google, McKinsey, QuantumBlack, Bain people and experience the startup environment.

Requirements

  • Consulting toolkit: 2+ years in top-3 consulting reaching levels of Junior Engagement Manager, Engagement Manager or Associate Partner
  • Industry experience: worked in tech, startups, or as a founder
  • Background in STEM: BS or MS in computer science, maths, physics, etc.
  • Interested in AI and GenAI: understanding of the GenAI technology and market trends, basic knowledge of ML
  • Location: Remote US or Europe

Benefits

Youโ€™ll be collaborating with a company that has a product that is already proven and a client list that includes top level companies internationally. You will have the opportunity to dive deeply into the ML world and solve real pain points in the industry. Youโ€™ll work in an environment where decision making is fast and plans are quickly implemented.

Senior Sales Compensation Analyst
โ€ข
Webflow
๐ŸŒŽ World
๐Ÿ“Š Analytics
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 14, 2024
10/14/2024

Weโ€™re looking for a Senior Sales Compensation Analyst to help us own, manage, design and evolve the sales compensation programs at Webflow.

About the role

  • Location: Remote-first (BC & ON, Canada, Ireland, Mexico City)
  • Full-time
  • Permanent
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidateโ€™s geographic location, job-related experience, knowledge, qualifications, and skills.
    • Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
      • [103,300 - 144700 CAD]
    • Mexico (All figures cited below in MEX and pertain to workers in Mexico City)
      • [463,100 - 609,100 MXN]
    • Ireland (All figures cited below in EUR and pertain to workers in Ireland)
      • [77,800 - 110,400 EUR]
  • Reporting to the Director of Accounting Operations

As a Senior Sales Compensation Analyst, youโ€™ll own, build and iterate the following areas of our Sales Compensation program:

  • Administer sales compensation plans and calculate monthly commissions using CaptivateIQ commission processing software.
  • Maintain ownership of CaptivateIQ, including building calculations for new plans and plan changes. ย 
  • Clearly communicate compensation plans, policies, and changes to the sales team through training sessions and address questions from the field.
  • Recommend best-in-class process improvements with internal controls at the forefront of those recommendations
  • Process sales commissions for other Webflow sales programs, as needed.
  • Prepare reporting to provide visibility into sales performance and trends.
  • Collaborate with Finance, Payroll, Sales and Legal teams to ensure accurate and timely commission calculations, and compliant compensation plans.
  • Proactively identify areas of efficiency, and implement solutions to drive reductions in our time to close the books
  • Assist in annual audits with our auditors.

About you

Youโ€™ll thrive as a Senior Sales Compensation Analyst if you:

  • Have 4+ experience in sales compensation, preferably in the SaaS industry
  • Possess strong analytical skills, proficient in Excel and Google Sheets, with the ability to interpret data, trends, and metrics to make informed decisions
  • Proficient with compensation management software, specifically CaptivateIQ
  • Experience partnering closely with teams like Finance and RevOps
  • Able to work collaboratively and cross-functionally in a fast-paced environment

Even if you donโ€™t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what weโ€™re building and who weโ€™re building for and serving. We define the leading edge of whatโ€™s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and donโ€™t sugarcoat things โ€” and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a teamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
  • Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, smart work, and professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
  • Discounted Pet Insurance offering (US only)
  • Commuter benefits for in-office employees
Associate Creative Director
โ€ข
Exness
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿช„ Design
โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 13, 2024
10/13/2024

We are looking for an ambitious Associate Creative Director to manage creative and production projects from concept creation through to completion. You will play a key role in the companyโ€™s push for more ambitious and bold creative across a 360ยบ media array. You will be working very closely with our new Creative Director and have vast resources of writers and designers to help bring your ideas to life.

We are building the leading industry in-house agency and these are early days with vast potential for growth within the company.

If you enjoy helping clients solve their strategic challenges and delivering outstanding creative work on the agency side, and you thrive in a fast-paced and dynamic working environment inside the client. You will be responsible for developing and transforming concepts into creative solutions, managing creative teams, and ensuring marketing objectives are achieved. Thereโ€™s also a great opportunity to benefit financially and develop your leadership skills.

To be successful in this role, you should be able to develop creative concepts and strategies that are insightful, relevant, innovative, and effective. You know how to motivate and direct writers, designers ย and producers and produce best-in-class, integrated work.

You will:

  • Support the Creative Director with the development of concepts, strategies, and internal presentations.
  • Generating original and effective creative concepts
  • Managing and supervising multiple projects with internal and external vendors
  • Help in directing the development of the internal agencyโ€™s creative product
  • Be a brand guardian and consistently work to articulate and execute on-brand communication in the company's tone, values, proposition and visual standards.
  • Executional skills - Meet stakeholdersโ€™ objectives, values, budgets, and deadlines
  • Presenting creative work to stakeholders, taking feedback and problem-solving
  • Leading and participating in brainstorming sessions
  • Playing a key role in new internal ย business pitches & proactive new ideas and campaigns
  • Training, knowledge sharing and keeping up with industry best practices
  • Train and help younger creative talent to develop.

What makes you a great fit:

  • Bachelorโ€™s degree in design or creative art ย or any related field
  • Relevant agency experience to Associate Creative Director level
  • At least 7-10 years of experience in the creative industry, with a focus on advertising or marketing activities
  • โ€‹โ€‹A highly strategic creative and non-traditional thinker with examples of this shown on a portfolio
  • Knowledge of integrated marketing โ€“ Digital, Social and ATL
  • Proven track record of concept and creative strategy development
  • Excellent presentation skills, a confident communicator who isnโ€™t afraid to have an opinion
  • Experience leading and managing teams
  • โ€˜Can doโ€™ approach
  • Problem solver, someone who isnโ€™t afraid to get their hands dirty
  • Ability to establish relationships with new and existing stakeholders at all levels
  • Thinks commercially and strategically as well as creatively
  • Financial industry experience is a plus
  • English language is a must;
  • Positive attitude and a passion for creativity and innovation

What we offer along the way:

  • Competitive and attractive compensation
  • Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
  • Flight tickets, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family (if relocating)
  • Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
  • Generous time off, including 21 days of annual leave and paid sick leave
  • Education allowance for your childrenโ€™s school and kindergarten fees
  • Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc
  • A branded company car (if relocating) with a parking space near the office
  • Outstanding team-building experiences and Exness community gatherings

Your journey after applying:

  1. Intro call with your Recruiter (30-40 minutes)
  2. Short online English test (for non-native speakers)
  3. HM interview (1 hour)
  4. Final interview (1 hour)
Software Engineer (Platform)
โ€ข
Wallet
๐ŸŒŽ World
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 13, 2024
10/13/2024

We are looking for a Software Engineer (Platform) to join our team and help build and support high-load systems. Your main responsibility will be to create scalable and fault-tolerant solutions that ensure the platform's stability under heavy loads.

Responsibilities:

  • Develop and maintain high-load platform solutions.
  • Ensure the scalability and fault tolerance of services.
  • Optimize system performance to handle large amounts of data and users.
  • Collaborate with cross-functional teams to deliver the best platform engineering solutions.
  • Integrate with monitoring and alerting systems for timely detection and resolution of issues.
  • Participate in the design and implementation of new features.

Requirements:

  • 5+ years of experience as a Software Engineer.
  • Understanding of distributed systems principles.
  • Proficiency in one or more programming languages (Go, Java, C++) and desire to write on Python or Kotlin.
  • Solid understanding of databases (SQL, NoSQL), query optimization, and handling large datasets.
  • Experience with monitoring, logging and distributed tracing tools.

Nice to Have:

  • Experience with microservices architecture.
  • Experience with containerization and orchestration tools (Kubernetes, Docker).
  • Familiarity with DevOps practices and experience implementing them.

Why it is a fantastic opportunity:

  • Our business is growing at an exponential scale.
  • Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
  • Be based remotely.
  • Participation in the performance review and bonus programme.
  • Compensation for medical expenses.
  • Provision of necessary equipment.
  • Annual vacation of 20 working days plus 10 paid days off.
  • 14 days of paid sick leave to support your health and recovery when needed.
  • Access to internal English courses for continuous learning and improvement in language skills.
Game Economy Manager
โ€ข
Playkot
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿ’ต Finances
๐Ÿ  Remote & โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 13, 2024
10/13/2024

The team's current goal is to properly configure the game economy system, control the supply and demand of in-game resources, and monetize these cycles. We are looking for a great Game Economy Manager who will take the game economy to a new level to achieve sustainable long-term growth.

Key Responsibilities

  • Study and know the current state of the game economy, maintain the up-to-date monitoring tools.
  • Using analytics, find new growth points for the product, develop and refine the economic model.
  • Design and balance in-game economic systems according to the data and the target behavior of the players.
  • Be responsible for the price of in-game resources, the methods of their earning and spending.
  • Be responsible for forming the basic balance of events, ensuring that the correct economic balance is included in the release.
  • Identify resource gaps and assist Monetization Manager in creating content for special offers (as a consultant).
  • Real-time monitoring of the results of features in production: determine how they affect the state of the economy, adjust inputs for the following events and, if necessary, adjust activities for the current event.

Our Ideal Candidate

  • Worked with resource economics or financial models, has experience in the position of Economy Manager, Economy Game Designer, Analyst for at least 2 years (game development, fintech, banking, applications with daily client experience).
  • Has proven results: changed the approach to economics in a product or in a specific direction/feature with a resulting growth.
  • Has experience working with analytics: knows how to interpret data and form an order for analytics; if you have an analyst background, all the better.
  • Engaged in building economic models, works well with Excel/Google tables.
  • Knows how to work with AB tests.
  • Has experience working with a team.
  • Ready to move to Serbia, Armenia or another country upon agreement with us - we will discuss the location with the team.
  • Speaks Russian fluently.

What We Offer

  • A successful project with promising growth opportunities, which you can actualize through effective game economy management.
  • Flexibility to work from anywhere globally or from one of our offices in Serbia or Cyprus.
  • Relocation package and assistance with document processing and residence permits.
  • An epic team, always ready to lend a hand and share their knowledge.
  • Transparent statistics, including earnings from our games.
  • Competitive salary with biannual market analysis and potential adjustments based on performance.
  • Full pay during sick leave and vacations.
  • Comprehensive medical coverage, fitness, educational courses and subscriptions, psychological consultations, foreign language courses, and coworking space rent covered by our โ€˜Benefit Passโ€™ program.
Director of Product Management
โ€ข
airSlate
๐ŸŒŽ World
๐Ÿš€ Management
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 12, 2024
10/12/2024

The Director of Product Management will be responsible for leading the vision and strategy for the company's product offerings, including conducting market research, developing the product roadmap, and collaborating with cross-functional teams to bring products to market.

Requirements:

  • The ideal candidate for this role will have a proven track record in product management, excellent leadership and communication skills, and the ability to think strategically and execute complex projects
  • 7+ years of product management experience leading customer-facing SaaS product
  • 3+ years of people management in product teams
  • Proven track record in product planning, defining and launching successful products, unifying product portfolios, and working with SaaS product lines required
  • Experience supporting remote teams
  • Passion for developing, mentoring, and growing a team
  • Experience working with a multidisciplinary team on customer-focused products and services
  • Ability to define KPIs, OKRs, and forecasts, with success leveraging data to make decisions about product feature increments
  • The ability to evaluate strategic direction and demonstrate initiative in tactical decisions
  • Excellent communication and presentation skills
  • Native UKR/RUS language

Specific responsibilities for this role include:

  • Managing a team of Product Owners, Technical and UX Writers, including recruitment, performance reviews, and setting personal development plans;
  • Communicating product goals and progress with stakeholders such as the CEO, Marketing, Sales, Customer Success, and Support teams;
  • Building an understanding of the product's vision and business case within the Product Owners and engineering teams, and developing the necessary material to drive product initiatives forward with clarity and consensus;
  • Developing and managing the product roadmap, including prioritizing features and releases based on business, customer, and market needs and aligning with the organization's strategic objectives;
  • Setting and analyzing OKRs, and reporting on key metrics and performance;
  • Ensuring the overall quality and execution of the product backlog, including escalating issues and suggesting improvements to the planning process;
  • Engaging with consumers to gather feedback and insights on the business's products and incorporating this feedback into product development;
  • Overseeing the results of consumer and market research and competitive analysis performed by the Product Owners and using these insights to recommend strategies that will improve the market position of the business's products;
  • Evaluating new technology and incorporating it into existing products or creating new products based on this technology;
  • Collaborating with teams such as Sales, Partners, Marketing, and Engineering to translate product needs into requirements and drive consensus on product roadmapping, planning, and prioritization;
  • Providing information for team demos, external release notes, and customer communications and ensuring that Product Owners are aware of and adhere to relevant laws and regulations;
  • Participating in budget planning and managing budgets and resources to deliver high-quality products on time and within budget.

What we offer:

โ€” Flexible work environment ย โ€” We value the advantages of in-person collaboration and prioritize work from our offices in Wroclaw or Bialystok. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.

โ€” Professional growth opportunities โ€” We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.

โ€” Health and well-being โ€” We prioritize the health and well-being of our team. This is why we provide a Luxmed subscription, a multisport card for every team member, access to the office's massage room, free lunches, and healthy in-office snacks to sustain your energy.

โ€” Bonuses and compensation โ€” On top of a competitive base salary, our team members are eligible for monthly performance bonuses of up to 10%, determined by their achievements, time commitment, and dedication.

โ€” Stock options โ€” At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.

โ€” Open communication โ€” We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time.

Junior Corporate Legal Counsel
โ€ข
Eqvilent
๐ŸŒŽ World
โš–๏ธ Legals
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 11, 2024
10/11/2024

We are seeking a highly organized and detail-oriented Junior Corporate Legal Counsel to help us address corporate legal and compliance matters and uphold professional excellence and integrity in all corporate legal processes.

What you'll be doing:

  • Assist in drafting, reviewing, and maintaining governance documents, including board resolutions, bylaws, and charters
  • Ensure compliance with corporate governance best practices and regulatory requirements
  • Manage corporate records, including minutes of board meetings and shareholder resolutions
  • Facilitate annual general meetings (AGMs) and other corporate meetings, preparing necessary documentation and ensuring compliance with legal requirements
  • Support the due diligence process for mergers and acquisitions transactions
  • Draft and review transaction documents, including NDAs, term sheets, purchase agreements, and closing documents
  • Assist with internal restructuring projects and corporate reorganizations
  • Ensure compliance with local and international regulatory requirements during restructuring processes
  • Prepare reports and presentations for senior management and the board on corporate legal matters
  • Perform a second-pair-of-eyes review of Legal and Compliance department documentation
  • Coordinate with various departments to ensure alignment with corporate governance policies
  • Research local laws and stay up-to-date with changes in regulations

What we look for in you:

  • Bachelor's degree in Law
  • Experience in a corporate secretarial or related function, preferably managing multiple jurisdictions or experience in an international consultancy firm
  • Strong understanding of corporate governance, legal, and regulatory frameworks across different jurisdictions (common law and continental law)
  • Excellent organizational skills, attention to detail, and ability to multi-task
  • Excellent verbal and written communication skills in English
  • Willingness to adapt to changing priorities and work under tight deadlines
  • Excellent data organization and data management skills, ensuring that all information is correctly classified and kept up-to-date

Why should you join our team?

  • Top-class tools and everything needed to provide state-of-the-art experience for your colleagues
  • A welcoming international team of highly qualified professionals
  • Remote work from anywhere in the world
  • The company supports your professional growth
  • Flexible schedule
  • 40 paid days off
  • Competitive salary
Data Analyst
โ€ข
Apliteni
๐ŸŒŽ World
๐Ÿ“Š Analytics
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 11, 2024
10/11/2024

Keitaro, our flagship product, is an ad tracker that simplifies the work of marketers, media buyers, affiliates, and traffic arbitrage pros. It collects data from virtually any source, automatically calculates metrics, has a built-in landings editor, integrations with Google Ads, YouTube, Facebook, TikTok, and much, much more!

Keitaro is the leading ad tracker in Eastern Europe and is gaining popularity in other Tier-1 GEOs.

What we are looking for:

Weโ€™re seeking a Data Analyst to join the Data Ops team. The team is dedicated to uncovering valuable insights from metrics, transforming raw data into meaningful analytics that drive strategic decisions.

The team also implements data-driven analytical approaches and collaborates with other departments to ensure effective data usage.

Tech stack:

SUPERSET, GOOGLE ANALYTICS, GOOGLE TAG MANAGER, GOOGLE ADS, GOOGLE SPREADSHEETS.

Key tasks:

  • Meeting the data needs of various teams by creating reports, charts, and dashboards using Superset, Google Analytics, and Google Spreadsheets.
  • Collaborating with the Data Engineer to develop our data platform, including configuring data pipelines, maintaining and enhancing the data warehouse and data marts.
  • Contributing to the development of data-driven/data-informed approaches within the company. Communicating with and training teams on how to effectively use data.

Hard Skills:

  • Over 3 years of experience as a Data/Web/BI Analyst.
  • Knowledge of statistics.
  • Excellent knowledge of Google Analytics, Google Tag Manager, and Google Ads.
  • Advanced proficiency in Google Spreadsheets.
  • Experience with Superset or similar tools.
  • Strong knowledge of SQL.
  • Preferred: knowledge of Python and JavaScript.

Soft Skills:

  • Passion for data analytics.
  • Ability to maintain transparency in processes and share information within the team.
  • Skill in active participation in team discussions and brainstorming sessions.
  • Proficiency in making decisions based on data and risk analysis.
  • Flexibility in changing conditions.

Terms and perks:

  • Remote work on a long-term contract from anywhere in the world. There is no need to relocate, and you can travel freely.
  • Flexible schedule. Finish tasks on time, and be online for at least 4 hours during the GMT+0 standard working hours, just in case someone wants to sync up.
  • Unlimited paid vacation days. Got sick? Take time off to recover. Your kid requires extra time? Take a day off. Your dogโ€™s sick? Go take care of the pups. Want to take a vacay? Sure, enjoy! Everythingโ€™s auto-approved.
  • We set aside โ‚ฌ1000 per year per contractor for education, including conferences, courses, books, home office supplies, and coworking space.
  • We set aside โ‚ฌ1500 per year per contractor for sports and medical services, including health insurance, gym memberships, and massages.
  • We have a program for purchasing or upgrading your laptop after six months of work.

Apliteni is committed to having a workplace free from discrimination and harassment. We expect everyone at Apliteni to help create and maintain a place where everyone feels included, respected, and valued.

We make decisions about hiring, pay, training, performance reviews, and firing fairly, giving all qualified candidates and employees equal opportunities. We examine our biases and strive to create an inclusive environment where every employee and candidate feels welcome.

Junior CDD Analyst
โ€ข
Finom
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿ“Š Analytics
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 10, 2024
10/10/2024

As a Junior Customer Due Diligence Analyst, you will be responsible for helping to onboard new clients and to detect any suspicious patterns, conduct investigations and rapidly escalate them to prevent possible fraud/money laundering attempts. You will also take an active part in defining the requirements, implementation, and improvement of internal procedures to make FINOMโ€™s systems and processes fraud-proof.

What You Will Be Doing

  • Work on tasks relating to customer due diligence, transaction monitoring and general client profile management
  • Effectively communicate with internal and external stakeholders on customer due diligence related questions;
  • Act as 2nd line of support for queries of end-customers, resolving issues within defined SLAs
  • Initiate and assume responsibility for ad hoc project work within the department;
  • Performing other duties as reasonably required for the operational efficiency of FINOM (pro-actively deemed necessary by the employee) or/and as communicated by the manager.

Who You Are

  • Speak English fluently;
  • Have some sort of experience working with CDD and or Transaction Monitoring
  • Act with a "start-up" mentality, with a clear focus on striving for improvements;
  • Enjoy working autonomously, whilst also collaborating with your own team alongside multiple other departments and stakeholders;
  • Actively try to detect inefficiencies and propose solutions;
  • Have troubleshooting at the heart of your work ethic! You are the type of person who won't stop until they get a resolution.

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

Receive unwavering support and care

Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

Work & Swim program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.

Senior User Acquisition Manager (Ad Networks)
โ€ข
Vizor Games
๐ŸŒŽ World
๐Ÿ’ˆ Marketing
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 10, 2024
10/10/2024

We're currently looking for a Senior User Acquisition Manager (Ad Networks)!

What are you working on?

  • Genres: Casual
  • Platforms: Mobile, iOS, Android

For which tasks (responsibilities)?

  • Developing and ensuring compliance with the overall strategy and channel-specific launch/management/campaign optimization algorithms.
  • Being responsible for the correct and complete operation of channel-specific project analytics/strategy/user acquisition.
  • Systematizing and improving approaches to user acquisition and decision-making: developing the channel with the help of the analytics team.
  • Collaborating with the creative production team and the product team to identify channel growth opportunities.
  • Negotiating with key partners.

What kind of professional are we looking for?

  • 2+ years UA experience in IT/game dev/internet marketing .
  • Experience with ironSource, Vungle, Unity, AppLovin, Incent, ASA; strong technical understanding of how channels work.
  • Ability to make data-driven decisions.
  • English level B1 (at least).
  • Experience working with large amounts of information.
  • Knowledge of MS Excel, Tableau, Power BI.
  • Ability to communicate, clearly express your thoughts, convey complex things in simple words, and present the results of your work in the form of well-written and easily understood reports.
  • Would be a plus:
  • Educational background in physics & mathematics or technical education.
  • Experience in Python, R, SQL.
  • Upper Intermediate level of English.

What are the conditions and bonuses?

  • We are inspired by each other! We share experiences, exchange ideas, discuss them, and then immediately implement them. And the results exceed all our expectations.
  • Our care department works hard to make sure that you hear the word ยซcareยป more often than you think about it. The starter kit includes health insurance, paid sick leave, vacation, 4 sick days per year as well as sports and fitness reimbursement. And last year, we also added psychological support for our employees.
  • We offer everything you need for professional development: specialized conferences, workshops, internal English, and much more. All you need is the desire to grow, and in our turn, we will give you the opportunity.
  • Plus, we also have employee referral bonuses, bonuses for your birthday and other events in your life, and much more.
Director of Engineering
โ€ข
Rippling
๐Ÿ‡ต๐Ÿ‡น Portugal
๐Ÿ’ป Development
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 10, 2024
10/10/2024

Hercules AI is a groundbreaking startup that leverages the power of generative AI to revolutionize enterprise solutions. We're on a mission to reshape how businesses interact with AI, making them smarter, faster, and more efficient. We are looking for an experienced Director of Engineering to drive the technical vision of our organization and lead our talented engineering teams.

Job responsibilities:

  • Drive the technical vision and strategy for product engineering in legal and generative AI solutions for enterprises.
  • Collaborate with the CTO, Director of Product and other department heads to align the company's engineering efforts with broader business goals.
  • Design and implement a comprehensive product engineering roadmap that clearly defines milestones, objectives, and timelines.
  • Coordinate with Product Management and other stakeholders to ensure that the roadmap aligns with market needs, customer feedback, and business objectives.
  • Establish a robust reporting system to regularly update the management team on engineering progress, challenges, and successes.
  • Present technical reviews and updates at executive meetings, ensuring clarity, relevance, and actionable insights.
  • Create and maintain an efficient feedback loop between management and engineering teams.
  • Foster a culture of open communication where feedback is welcomed, addressed, and incorporated effectively into ongoing work.
  • Oversee and grow engineering teams working on our legal and AI-based enterprise solutions.
  • Mentor and coach technical leads and senior engineers, ensuring continuous professional growth.
  • Ensure effective delegation, monitor team performance, and conduct regular reviews to maintain high-quality software development.
  • Direct the design and development of scalable and reliable systems.
  • Prioritize, oversee, and guide the research and development (R&D) initiatives to stay ahead in the AI tech space.
  • Ensure robustness, security, and compliance in software solutions.
  • Work closely with the Product Management team to transform requirements into scalable solutions.
  • Collaborate with the Sales and Marketing teams to understand market needs, customer feedback, and drive product enhancements.
  • Establish and monitor KPIs for the engineering department.
  • Implement agile methodologies and other best practices to increase efficiency.
  • Oversee the management of technical debt and ensure timely software releases.
  • Stay updated with the latest advancements in AI and legal tech.
  • Foster a culture of innovation and continuous learning within the engineering team.
  • Represent the company at industry forums, conferences, and workshops to promote our technical prowess.

Required qualifications:

  • Master's or higher degree in Computer Science, Engineering, or a related field.
  • A minimum of 12 years of experience in software engineering with at least 5 years in a leadership role.
  • Excellent leadership and people management skills, with a track record of building and managing high-performing teams.
  • Demonstrated ability to drive and execute complex engineering projects from inception to deployment.
  • Solid understanding of enterprise software requirements, challenges, and nuances.
  • Solid understanding of software engineering principles and practices, including version control, testing, and deployment.
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Nice to haves:

  • Experience in startups and agile environments.
  • Knowledge and experience in AI and ML.
QA Analyst
โ€ข
e2f
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿงพ QA
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 9, 2024
10/9/2024

We are seeking a skilled QA Analyst to ensure the quality and performance of our applications from development to post-deployment. In this role, you will develop and execute detailed test plans, analyze performance, and track metrics to ensure flawless functionality. You will collaborate closely with the product and development teams, providing feedback on new features and enhancements from a QA perspective. Experience with Atlassian XRAY for managing test cases and Agile workflows is essential. If you are detail-oriented, have strong problem-solving skills, and thrive in a fast-paced environment, weโ€™d love to hear from you!โ€

Responsibilities:

  • Detailed testing of applications in QA/Staging environment prior to deployment to production, ensuring quality and functionality meet business requirements.
  • Analyzing and monitoring the performance of applications post-deployment to catch any defects or performance bottlenecks.
  • Developing and implementing test plans for application bugs/defects to ensure thorough and effective testing.
  • Reviewing and approving test results, ensuring that all issues are properly documented and resolved before release.
  • Developing and tracking test metrics to monitor test progress and the overall quality of applications.
  • Helping maintain the quality of applications and ensuring timely delivery to customers by identifying and addressing any issues early in the process.
  • Working closely with the product team on the design and development of new features and enhancements, providing feedback from a QA perspective.
  • Creating and maintaining documentation and tutorials within company systems, ensuring all processes are well-documented for future reference.
  • Implementing new processes and creating new tools to improve and automate testing, driving efficiencies across the QA process.
  • Utilizing Atlassian XRAY for Test Management:
    • Managing test cases, test plans, and test executions using Atlassian XRAY within Jira.
    • Creating and maintaining comprehensive test scenarios and test plans within XRAY for new features, enhancements, and bug fixes.
    • Collaborating with development and product teams to integrate XRAY into Agile workflows, ensuring test coverage throughout the development lifecycle.
    • Running automated and manual tests using XRAY, ensuring traceability between test cases and requirements.
    • Analyzing test execution results in XRAY, generating reports, and providing feedback to stakeholders.
    • Utilizing XRAYโ€™s advanced reporting features to track test metrics and provide insights into overall application quality.

Requirements and Qualifications:

  • Minimum of a Bachelorโ€™s Degree in a related field (e.g., Computer Science, Information Systems, or Engineering).
  • Minimum of 5 years of experience in quality control, with a focus on software testing.
  • Experience with Atlassian XRAY for test management within Jira, including creating test cases, managing test plans, and running test executions.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
  • Excellent analytical skills, with the ability to assess complex systems and identify edge cases for testing.
  • Strong problem-solving skills, capable of diagnosing and debugging issues across different layers of the application.
  • Highly developed attention to detail, ensuring that all test cases and results are properly documented and tracked.
  • Experience with Agile methodologies and the ability to integrate testing into Agile workflows.
Senior Database Administrator
โ€ข
FxPro
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿ’ป Development
โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 9, 2024
10/9/2024

As a Senior Database Administrator, you will manage large-scale MS SQL environments, ensure high availability, optimize performance, and maintain data security across our database systems.

Responsibilities

  • Responsible for day-to-day activities regarding the upkeep and availability of all database servers in the environment
  • Serve as SME (subject matter expert) for Microsoft SQL Server, PostgreSQL and other database technologies
  • Responsible for database backup and restore functions including scheduled tests of DR availability, including knowledge of MS SQL restoration and availability technologies such as Clustering, Replication and especially Always-On
  • MS SQL production database level performance tuning
  • Builds and reports on SQL environment performance and availability metrics and takes appropriate actions to implement best practices and optimise performance
  • Assist in the technical analysis and design for current and future projects

Requirements

  • 3+ years of experience as a Senior Database Administrator
  • Strong and demonstrable experience as DBA in large-scale MS SQL environments.
  • Experience in Postgres SQL management
  • Documented hands-on expertise managing high-volume instances of MSSQL setups featuring high availability
  • Develop and establish policies and procedures related to data security and integrity; monitor and limit database access as needed
  • Ensure all database servers are managed to Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO)
  • Document the companyโ€™s database environment
  • Experience with database storage engines and master-slave replication principles and practices
  • Ability to use a scripting language (like TSQL, Powershell etc) to automate database administration tasks
  • Good communication and coordination skills and ability to work efficiently under pressure
  • Strong problem-solving skills, with the ability to provide quick solutions to issues

Preferred skills and qualificationsโ€

  • Experience in cloud database technologies, like Amazon RDS or Microsoft Azure
  • Experience in Data warehouse management and maintenance

Our benefits

  • Excellent compensation package
  • Hybrid work schedule
  • Medical and life insurance
  • Provident fund
  • In-house gym with a personal trainer
  • Free daily lunch catering, snacks, and beverages
  • Company discount card for various products & services
  • 50% discount on language courses with a tutor
  • 21 days of annual leave and 10 days of sick leave annually
  • Shuttle bus service from Limassol
  • Birthday certificate program
  • Relocation bonus and visa/work permit support
Personal Assistant to the COO
โ€ข
yamm.agency
๐ŸŒŽ World
๐Ÿ“จ Support
๐Ÿ  Remote
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 9, 2024
10/9/2024

We are currently seeking a Personal Assistant on behalf of Pinely to help the COO and his family with various business and personal tasks. The COO splits his time between Spain, Russia, and Cyprus, so he needs strong support for his travel plans. He prefers a lively work environment, handling high-pressure situations with quick thinking and smart decisions. The Personal Assistant will be key in keeping everything running smoothly for his busy lifestyle.

Pinely is an algorithmic trading firm that operates without client or external investor capital. With offices in Singapore, Cyprus, and the Netherlands, we leverage our proprietary research and ultra-low latency technology to trade on the worldโ€™s financial markets. The team consists of top-tier researchers and technologists committed to pushing the boundaries of trading strategies, primarily focused on High Frequency Trading (HFT) algorithms.

  • Remote
  • Full-time
  • Salary: ~3000 EUR

Weโ€™re a good match if you:

  • Thrive with minimal supervision and know when to take the initiative.
  • Your attention to detail is finely tuned, ensuring nothing slips through the cracks.
  • Can balance personal and work responsibilities without missing a beat.
  • Communicate effectively and can gently guide your boss to stay focused on priorities.
  • Are calm, thoughtful, and adaptable, ready to tackle any situation that arises.
  • Take the lead in identifying challenges and suggesting practical solutions.
  • Excel in communication and foster positive connections with everyone you interact with.

Your role:

Task distribution: 80% personal, 20% business.*

*Over time, this might shift more toward business-related tasks, while personal tasks will probably stay about the same.

  • Provide daily support by managing both personal and work-related activities, including handling errands and keeping your boss's life organized.
  • Coordinate extensive travel arrangements for the COO and their family, covering transportation, accommodations, itineraries, and essential documents like visas.
  • Monitor finances by budgeting and tracking expenses.
  • Assist in planning and organizing events for the COO and his family.
  • Take care of personal errands and help streamline daily life as needed.
  • Organize and manage the COOโ€™s calendar to ensure meetings, appointments, and daily tasks run efficiently.
  • Keep communication flowing between your boss, employees, business partners, and other contacts to ensure everyone is on the same page.
  • Prepare agendas, document meeting notes, and follow up on action items to maintain clarity and progress.
  • Stay proactive with assigned tasks, utilizing reminders and progress tracking to keep everything on schedule.

What your typical day might look like:

  • Your boss is off on a business trip to Shanghai for a few days, and there's a necessary property viewing in Thailand that he can't attend. Youโ€™ll step in and fly over to handle it on his behalf, ensuring everything is taken care of!
  • The COO's inbox is a bit chaotic, and you'll have the chance to unleash your organizing skills to tidy it up and create some order. Sounds easy, right?
  • Get ready for an Expense Tracking Call! You'll help the COO sort through bills and payments, making sure everything runs smoothly.
  • Your bossโ€™s son has a birthday next month! Youโ€™ll get to plan an unforgettable celebration just for him. Whether it's a day at a trampoline park or a cozy backyard party, youโ€™ll take care of the activities, decorations, and treats to make his special day memorable.

Youโ€™re the ideal candidate if:

  • You have 3-5 years of experience as a personal assistant, especially in small companies or startups.
  • You speak English fluently (C1/C2), and knowing Spanish is a big plus.
  • You have experience with travel support, making travel arrangements and handling logistics.
  • Youโ€™re comfortable using technology and can easily work with digital tools to get things done.
Junior Customer Care Specialist
โ€ข
Suvoda
๐Ÿ‡ท๐Ÿ‡ด Romania
๐Ÿ“ž Sales
โœˆ๏ธ Relocation
๐Ÿ  Remote
โœˆ๏ธ Relocation
Oct 9, 2024
10/9/2024

At Suvoda, weโ€™re not only passionate about the work that we do and the impact that it has on human lives, but weโ€™re passionate about the people who make it happen! Every day, it is our priority to bring in talented and motivated individuals and create a workplace that drives, engages and retains them.

What Makes Suvoda a Great Place to Work?

Here are just a few highlights:

  • The flexibility: Suvoda creates the perfect environment for people to integrate their work and life, by offering flexible working hours
  • The growth and innovation: As part of a growing team, youโ€™ll have lots of opportunities for career development and be exposed to the latest technologies due to our focus on innovation
  • The office: Our newly renovated, modern office space is located in the city center and is equipped with comfortable work spaces, collaborative gathering areas and modern technology that easily connects you to all of our global offices
  • The benefits: Youโ€™ll have access to a robust benefits package, meal tickets, a top subscription from Romaniaโ€™s top healthcare provider, a fitness stipend, and competitive salaries with bonus plans
  • The industry: By working in clinical trials, youโ€™โ€™ll be part of a challenging and rewarding industry that will allow you to develop your skills quickly while doing your part to change the world!

What Should You Expect?

The Work Shift required for this role is from Monday - Friday: 12:00 - 20:00.

Responsibilities:โ€ฏ

  • Provide support to system users in multiple countries via the telephone and email
  • Clearly document all communication with system users
  • Troubleshoot and resolve user-reported issues and communicate resolution back to system user
  • Add and update highly-sensitive production data for clinical while maintaining trial integrity and regulatory compliance
  • Investigate, diagnose, and escalate system issues to relevant teams when necessary for resolution
  • Collaborate with cross-functional teams in identifying and providing solutions for system users
  • Work well under pressure in a fast-paced dynamic environment with short resolution times
  • Manage multiple requests with competing priorities and reprioritize as needed
  • Adapt product expertise and knowledge to solve user issues stemming from complex IRT requirements
  • Conceptualize and drive best practices in Customer Care
  • Identify and implement process improvements focused on driving towards greater efficiency or improved quality in Customer Care
  • Assist with departmental initiatives such as creation of new tools, enhancement of processes, development of new processes, etc+
  • Identify and resolve issues related to data integrations, including data inconsistencies and system errors
  • Perform other related duties as requiredโ€ฏโ€ฏ

Requirements:โ€ฏ

  • Bachelorโ€™s Degree preferredโ€ฏ
  • At least 1 year experience in a similar role ,providing technical support
  • Computer-operating skills
  • Friendly, service-oriented attitude
  • Written and verbal communication skills
  • Attention to detail
  • Ability to identify and solve problems in an efficient and effective manner
  • Ability to work independently with little to no supervision
  • Ability to take initiative to use resources to investigate issues and present solutions
  • Multilingual skills preferredโ€ฏ
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