Relocate to 🇦🇲 Armenia

We are looking for a Lead Customer Support Specialist to take care of our customers - parents from all over the world.

Responsibilities:

• managing responses to users through the customer communication system within the SLA
• creating, updating, and improving support reports
• basic troubleshooting and conveying bug reports to the team for funding rapid resolution
• AppStore, Play Market, and TrustPilot review management
• updating and reviewing communication drafts
• collecting information for conducting CustDev
• coordinating 2 customer support specialists
• maintaining clear and up-to-date support documentation in Confluence

Requirements:

• fluent English and Russian are a must
• 3+ years of Customer Support experience, written requests/chat are preferred
• ticketing system (Zendesk or HelpShift) and CRM system knowledge
• experience being a mentor or being a team leader
• the ability to communicate users’ issues to the team quickly
• ability to work with a high volume of information

What do we offer:

• the opportunity to become part of the best team in the mobile educational technology segment
• high level of autonomy
• acting as the key support specialist who implements the best support practices and shares his vision
• wide range of various tasks
• friendly and professional team
• international product
• payments in dollars

Please note that application followed by a cover letter is a big plus. In the cover letter, please state your salary expectations and willingness to relocate to Yerevan, Armenia.

What will you do‍

• Develop a strategy and channels to attract traffic in each market of entry starting with US
• Conduct analysis of competitors and target audience
• Set up PPC, Paid Media and In-App advertising
• Set up and operate end-to-end analytics
• Lead Monitoring, optimizing and scaling campaigns
• Lead the development of advertising creatives in conjunction with the designer, setting up technical tasks
• Generate hypotheses for attracting traffic
• Budget and defend media plans
• Achieve targeted KPIs for traffic, CTR, CR, CPI, DAU, MAU
• Help us find the perfect UA manager, to take some tasks off of your shoulders

What we expect from you‍

• Experience of running advertising campaigns for at least one international market (US/UK/Canada/AUS) of an IT product: targeting, contextual, media
• 5+ years in mobile & web Acquisition
• Experience in setting up end-to-end analytics
• Experience and confidence in Adjust, Appsflyer or other mobile analytics tools
• Curiosity and the ability to think 'outside the box' and look for creative solutions
• English proficiency of at least C1 level
• Understanding of business processes in IT sphere
• Proven experience in developing and implementing successful marketing strategies

We offer‍

• Relocation Package
• Full-time employment in sunny Yerevan, Armenia, with possible future move to Dubai
• Flexible working hours
• Competitive salary
• Official employment under the Labour Code of Armenia

Role responsibilities:

• Responsible management of a big fast-growing international DeFi community
• Developing & leading the community of the project
• Coordinating and executing comprehensive community management strategies across the main platforms: Twitter, Telegram, Discord.
• Maintaining a creative and healthy environment in the communities
• Reaching the outer community for collaborations
• KPIs control
• Weekly statuses and monthly reporting running

Requirements:

• 3+ years experience in community management
• Passion for Web3, crypto, and blockchain
• Written English at least Upper-Intermediate, conversational style of communication, knowledge and feeling of slang
• Comfort working in a fast-paced, entrepreneurial environment and a strong desire to build at the Zero to One stage
• Excellent time management skills with the ability to work independently and manage multiple deadline-oriented projects simultaneously
• Crypto influencer database would be a plus

Benefits:

• Full-time remote job
• Flexible working hours

What you'll do:

• Post job openings on company platforms
• Interact with colleagues and contractors
• Assist in maintaining documentation in collaboration with the HR team
• Aid in the weekly data extraction for recruitment operations
  

What you need to succeed:

• Proficient in MS Office (Excel, Word, PowerPoint)
• Attention to detail
• Strong communication and organizational skills
• Desire to develop a career in HR
  

What we offer:

• Work remotely from all around the world
• Collaborative working atmosphere in an internal game dev community that unites more than 40 in-house and partner studios
• A strong team of specialists across different areas — access unique expertise and professional knowledge
• Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
• Create great games and win the hearts of players
• Push the boundaries of the game industry and lead the way forward

We are looking for a Key Account Manager to join our expanding team to take care of our clients’ needs thoughtfully and attentively. This position is ideal for you if you enjoy communicating with clients, caring about the growth of their business by analyzing their needs and improving the quality of service every day as a reliable partner.

This role is a great opportunity to start a career in the fintech industry!

What You’ll Do:

• ​​​​Maintain existing clients, manage their requests and solve their problems;
• Promote our products to existing clients;
• Monitor and manage daily client volumes, and implement retention strategies;
• Prepare reports and view cash flow receipts statements on demand;
• Make contract amendments, assist in passing the KYC procedures;
• Connect clients to our payment gateway, discuss procedures and technical details;
• Communicate and coordinate with other teams to deliver expected services.

Desired experience:

• At least 1 year of experience as an Account Manager, Сustomer Success Manager for b2b clients;
• Relevant experience in banking, e-commerce, tech or related industries is a plus;
• Fluent English (both, written and spoken);
• Prioritizing, time management and organizational skills;
• Outstanding negotiating and problem-solving skills;
• Fast learner and team player;
• Strong analytical skills.

What we offer:

• Onboarding: A comprehensive onboarding process to ensure a deep dive into your role.
• Professional Growth: Growing opportunities within a growing business.
• Health package: Count on comprehensive coverage for you and your family.
• Gym membership: Gym membership reimbursement to keep you healthy and active.
• Comfort environment: Enjoy a comfortable open-space office with daily complimentary lunches.
• Taxi Compensation: Receive partial taxi reimbursement for your travel to the office.
• Company Devices: Get equipped with a MacBook and iPhone to optimize your work.
• Language Enrichment: Benefit from free English lessons to enhance your communication skills.
• Driven Culture: Team celebrations, parties, bonding activities to promote a culture-driven environment.

Scylla is looking for an Test Engineer (Computer vision) who will be testing and probing Scylla modules and solutions. The Test Engineer’s role is to apply adversarial testing scenarios to existing and new solutions in real-world or simulated environments, analyze the results, structure, deduct and highlight the limitations of each.

The candidate will gather and analyze data from existing POC and production installations, compare and combine them with the in-vitro testing results. Will apply existing analytical and problem-solving skills to help validate Scylla solutions through careful testing in order to maximize the benefit of business investments, define the limitations of systems and communicate those to the end client to avoid false hopes.

Responsibilities:

• Design and develop test automation frameworks for machine learning/computer vision models;
• The testing scenarios development to probe the capabilities of each module developed by Scylla aimed to derive the limits of the system (which will be used to verify that the system meets the client's needs);
• Solutions testing “from other side”, development of adversarial, counter-testing cases and subjecting the solutions to harsh, edge conditions;
• Establish and improve metrics collection and reporting;
• Establish test effectiveness and efficiencies throughout the team
• Incorporate research of industry trends and apply best practices in quality engineering practices used in evolving machine learning techniques
• Create test plans, test cases and other testing artifacts as necessary to ensure a systematic approach for guaranteeing the quality of our products and services
• Integrate new data into existing ML models to track performance improvements.
• Document and report status on manual and automated test cases for functional and non-functional requirements

Required Qualifications:

• 2+ years of experience in the mentioned field;
• Understanding of machine learning techniques, data structures, algorithms, statistics;
• Expertise in developing automation pipelines & frameworks for verification of machine learning models;
• Experience in scripting languages (ex. Python, bash/csh etc.)
• Experience in maintaining data according to test plans/cases.
• Experience setting up automated test systems using continuous build environments (e.g. Jenkins) and ML content management systems (e.g. Supervisely) to build full stack testing workflows
• Experience in designing scalable and maintainable automated testing solutions for large-scale ML systems
• Experience in an agile environment and in standard software testing methodology, e.g. integration testing, code reviews, design documentation - Proficiency in English
  

Benefits & Perks:

• Health Insurance;
• Company stock options;
• "Work From Home" Days;
• Team events and trainings for personal development
• Access to advisors including advisory board member at NASA Health Institute and serial founders to help us grow, personally and professionally

Requirements:

• Building algorithmic, computer-driven models; Conducting research on academic quantitative finance literature; Exploring new data.
• Applying a synergy of innovative methods in Applied Mathematics, Computer Science, and Financial Economics Relevant experience in Research / Software engineering (through employment or academic activities);
• Degree from a top university in a highly analytical/quantitative field, such as Mathematics, Finance or Economics, Computer Science, Physics, Engineering, or similar.
• Research mindset: being a deep thinker, creative, persevering, smart, a self-starter, attentive to detail, etc.; Critical thinking and ability to come up with non-standard approaches.
• Solid programming skills (C++ and/or Python);
• Good knowledge of English (both oral and written);
• Strong work ethic.

Good to have:

• International or regional Mathematical/Programming/Physics Olympiad medals.
• Strong record of academic achievement (PhD, scientific publications, conference presentations, grants, or awards);
• Knowledge of financial economics, including but not limited to portfolio theory, asset pricing, corporate finance, derivatives, etc.

What our client can offer:

• Dynamic work without routine in a leading international company.
• The competitive compensation package, which may include annual bonuses and salary increases.
• Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service, etc).
• Possibility for business trips to the US and other countries.
• Regular team building, competitions, and corporate events.
• Monthly team lunches.
• Medical insurance; Life insurance.
• Support program for employees and their relatives on psychological, legal, and financial issues.
• Parental leave program for secondary caregivers.
• Culture of continuous learning: certification, online and offline training.
• English classes, mentoring in professional development.
• Fruits & snacks in the office.
• Relocation package for the ones who live outside the destination country

Please also answer the following questions:

• How long is your current notice period?
• Do you have a potentially enforceable non-compete?
• What is your desired salary?
• Do you think you'll need the firm's sponsorship to obtain, maintain, or extend your employment authorization in the location(s) for which you are applying?
• What university degree do you have from the below-stated: Economics/Mathematics/Software programming
• Are you ready to relocate to Armenia?
• How many years of experience do you have with Python and/or C++?
• Are you ready to take part in a series of tests and interviews?
• What is your English knowledge level?

Responsibilities

• Develop a performance marketing strategy and identify effective channels to attract target audiences across different international markets, including the USA, UK, Australia, Canada, and Europe. Conduct competitor and target audience analysis to gain insights into market trends and customer behavior.
• Set up and manage various advertising campaigns, including PPC, targeted ads, paid media, and in-app advertising, using platforms such as Meta Ads, Google Ads, and CPA networks, TikTok Ads.
• Implement end-to-end analytics to track and measure campaign performance, using tools like Adjust, Appsflyer, or other mobile analytics software.
• Continuously monitor and optimize campaigns to ensure KPIs are met, such as traffic, click-through rates (CTR), conversion rates (CR), cost per install (CPI), and cost per acquisition (CPA).
• Collaborate with designers to develop compelling advertising creatives that resonate with target audiences.
• Generate hypotheses to increase traffic and optimize campaigns based on data analysis. Develop and defend media plans within budget constraints.

Qualifications

• At least 3 years of experience in mobile user acquisition and running successful advertising campaigns for at least one international market (e.g., US/UK/UAE) for a mobile application, including targeting, contextual, and media advertising.
• Proficiency in using advertising platforms such as Meta Ads, Google Ads, and CPA networks.
• Proven experience in setting up end-to-end analytics and working with mobile analytics tools like Adjust, Appsflyer, or other similar software.
• Creative thinking skills and curiosity to explore new ways to attract target audiences.
• Strong English proficiency (C1 level or higher).
• Knowledge and understanding of business processes within the IT industry.

We offer

• Full-time job in Yerevan, Armenia, with potential move to Dubai
• Flexible working hours
• High salary + bonuses based on KPIs
• Official employment under the Labour Code of Armenia

Tasks in the role

• Proofreading P&D translations made by Deepl (in Eng, but comparison with the RU original is needed).
• Helping with P&D translations (RU -> EN).
• Editing/formatting texts.

Who we are looking for

• C1-C2 English + Russian.
• Demonstrable experience working with user and/or developer documentation or other developer content (examples of articles)—writing, editing.
• Familiar with Jira and Confluence or alternatives.

They say there are no perfect candidates, but that might well be you, if

• You are familiar with docs-as-code, working with an IDE, Git.

We will try to create all the right conditions for you to work and rest comfortably

• Work format Choice: It’s up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both.
• Temporary contract for two months with the opportunity to extend the contract.
• Flexible working hours.
• Breakfast, snacks, and coffee at the office.
• Corporate events.

Responsibilities

We are looking for an exceptional Senior Backend Developer (Engine Team) to join our growing team. You will be responsible to:

• Build/extend/troubleshoot/fix complex heterogeneous ruby (Rails but not only) applications, as well as small self-contained microservices.
• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features)
• Write well designed, testable, efficient code in Ruby (and some Go)
• Integration of data storage solutions Postgres/Redis/S3/DynamoDB/Kafka/ClickHouse etc.
• Contribute in all phases of the development lifecycle
• Provide code reviews to your teammates
• Evaluate and propose improvements to existing system
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization

Requirements

Technical Skills / Skills

• Strong experience developing, shipping and maintaining Ruby and Rails applications (5+ years)
• Vast knowledge of Ruby, experience with intensive backend applications not only MVC.
• Excellent debugging, analytical, problem solving, and social skills
• Knowledge of basic data structures and algorithms and how they are used is a must.
• Good understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.
• Good understanding of network protocols and stacks
• Good understanding of DB technologies: classic databases and modern no-SQL.
• BS/MS degree in Computer Science, Engineering or a related subject
• 5+ years of industry experience

Optional Requirements

• Experience of developing DSLs in Ruby
• Background in C/C++/Linux or other system programming
• Go lang
• Deep knowledge of physical DB design
• Experience of working with Docker and other isolation technologies.
• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud)
• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc)
• Experience in building/deploying data processing pipelines is a plus
• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc)

Soft skills / Other Requirements

• Readiness to work remotely with teams distributed across the world and timezones
• Spoken English (at the level enough to pass technical interview and later work with colleagues)
• Readiness to travel for business in US (post-Covid)

Hexens.io is a company that provides state-of-the-art cybersecurity services with an essential focus on blockchain. The company solves sophisticated issues for customers with codes containing multimillion assets. Hexens is looking for an experienced Software Engineer to join their team. The ideal candidate has diverse experience in various fields of Software R6D, strong academic background, and a keenness to build scalable solutions to change the market.

Requirements

• Expertise in Python or other low-level language design and compiler implementation
• Ability to write safe and high-performing code with Python
• Familiarity with the overall design of compllers
• At least five years of overall software engineering experience
• Experience with Data Flow/Taint Analysis

Additional Requirements

• Academic background in computer science or mathematics is a plus
• Solidity/Smart contracts knowledge Is a plus
• Basic blockchain security knowledge is a plus
• Experience with deductive DBs Is a plus

Benefits

• Possibility to work alongside industry-leading specialists
• Opportunity to work with the most exciting and prominent companies in the industry
• Highly competitive salary based on skillset and background
• Corporate lunches
• Great work environment
• Remote or On-site job with relocation package included

Job Responsibilities

• Host and deal with a variety of games, strictly following the procedures.
• Interact with players verbally through the chat during the game.
• Show an objective and honest approach throughout the game.
• Attend meetings and training courses when required.
• Be at the designated workplace on time and in the appropriate work uniform.
• Always maintain the highest professional standards
  

Required Qualifications

• Fluent knowledge and understanding of the Portuguese language.
• Bachelor's degree will be an asset.
• High sense of responsibility.
• Attentive to own appearance.
• Desire to provide exceptional customer service.
• Able to work flexible hours over a 24-hour period (including night shifts, weekends, and public holidays).
  

Additional information

Our company benefits :

• Contract for 1 year (at least)
• Relocation to Yerevan
• Insurance
• Accommodation
• Documentation

Our client is well-known financial strategy development and deployment company. This job requires relocation to Armenia.

Requirements:

• Building algorithmic, computer-driven models; Conducting research on academic quantitative finance literature; Exploring new data.
• Applying a synergy of innovative methods in Applied Mathematics, Computer Science, and Financial Economics Relevant experience in Research / Software engineering (through employment or academic activities);
• Degree from a top university in a highly analytical/quantitative field, such as Mathematics, Finance or Economics, Computer Science, Physics, Engineering, or similar.
• Research mindset: being a deep thinker, creative, persevering, smart, a self-starter, attentive to detail, etc.; Critical thinking and ability to come up with non-standard approaches.
• Solid programming skills (C++ and/or Python);
• Good knowledge of English (both oral and written);
• Strong work ethic. Good to have:
• International or regional Mathematical/Programming/Physics Olympiad medals.
• Strong record of academic achievement (PhD, scientific publications, conference presentations, grants, or awards);
• Knowledge of financial economics, including but not limited to portfolio theory, asset pricing, corporate finance, derivatives, etc.

What our client can offer:

• Dynamic work without routine in a leading international company.
• The competitive compensation package, which may include annual bonuses and salary increases.
• Healthy work-life balance support (flexible start time, parental leave, sabbatical after 5 years of service, etc).
• Possibility for business trips to the US and other countries.
• Regular team building, competitions, and corporate events.
• Monthly team lunches.
• Medical insurance; Life insurance.
• Support program for employees and their relatives on psychological, legal, and financial issues.
• Parental leave program for secondary caregivers.
• Culture of continuous learning: certification, online and offline training.
• English classes, mentoring in professional development.
• Fruits & snacks in the office.
• Relocation package in certain cases.

Please also answer the following questions: compensation expectation.

Job Responsibilities:

• Meeting with the software development team to define the scope and scale of software projects
• Designing software system architecture
• Completing data structures and design patterns
• Designing and implementing scalable web services, applications and APIs
• Developing and maintaining internal software tools
• Troubleshooting and bug fixing
• Identifying bottlenecks and improving software efficiency
• Collaborating with the design team on developing micro-services
• Writing technical documents

Key Requirements:

• Bachelor’s degree in computer engineering or computer science, math or engineering
• Previous experience as a full-stack engineer
• Advanced knowledge of front-end and back-end (Python/Django)

Benefits:

• Possibility to work alongside industry-leading specialists
• Opportunity to work with the most interesting and prominent companies in the industry
• Two month-long workations in a year
• Laptop and other equipment to make work comfortable
• The company funds business travel and trips
• Corporate lunches
• Great work environment
• Relocation package to one of our offices

This position is:

• Remote-friendly
• Full-time and part-time options available

Whom are we looking for:

• Responsible for a full cycle of ad monetization for a mobile app
• Relevant AdOps experience in mobile required
• Proven positive results with Admob, Facebook, Mopub, Applovin, Ironsource, etc. would be a plus
• Hands-on with one or more: Admob/Mopub/MAX/Ironsource

Description:

Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. 

Responsibilities:

• Communicate with players from different countries around the world
• Ensure games are dealt according to the procedure, as per training
• Answering customers questions in real-time via live chat
• Enjoy the experience of presenting our games to the players
  

Requirements:

• Enjoy working as part of a close & friendly team
• Willingness to discover gaming industry, such as rules of the games
• Ability to work with the cameras in the studio
• Proficient in English and willing to further improve via in-house training
• Be a natural communicator and with a smile on your face at all times
  

Benefits:

• Health insurance after 3 months probation period
• Free taxi (only for evening and night shifts)
• One-shot bonuses in case of childbirth marriage
• Free of charge, coffee/tea, ice cream
• 3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment)
• Team building
• English lessons (after 3 months probation)
• Free of charge professional books
• Free subscriptions (Udemy, Pluralsight)
• Referral a Friend Program with financial reward
• Professional Make up Training
• No previous employment experience required
  

Responsibilities:

• Write specifications and documentation for the server-side features.
• Analyze the technology currently being used and develop plans and processes for improvement and expansion.
• Provide daily monitoring and maintenance of servers, logs, and alerts;
• Install, upgrade and apply patches for production servers;
• Administer systems using automated configuration management utilities;
• Manage existing users, permissions and backups;
• Support office and local network infrastructure;
• Provide guidance and recommendations for evolving the design, build, test and deployment of a highly-available, scalable, fault-tolerant and secure cloud and on-premise environments;
• Design, coordinate, and participate in the implementation of technologies and platforms supporting a complex infrastructure;
• Design and implement proactive monitoring to ensure health, performance and security of our production infrastructures;
• Debugging complex problems under time constraints;
• Implementing technical work according to product/design specifications.
  

Required qualifications:

• 3+ years of DevOps experience;
• Experience working with RHEL and Debian-based operating systems;
• Experience in a Shell scripting language;
• Experience in container and orchestration technology such as Docker and Kubernetes;
• Experience with CI/CD frameworks such as Jenkins / AWS Code Deploy / Ansible / Github Actions;
• Experience with cloud service providers such as AWS (Certification is a big plus);
• Experience working with Databases and Data sources such as MongoDB / AWS RDS / Redis / Memcached;
• Knowledge of one or more programming languages, preferably Python and JavaScript is a big plus;
• Ability to work effectively in a fast-paced team environment;
• Problem-solving and decision-making skills;
• Eager to learn and grow as an engineer;
• Attention to detail.
  

Benefits & Perks:

• Health Insurance;
• Company stock options;
• Individual Benefit package (serves for your work and life balance)
• "Work From Home" Days;
• Team events and trainings for personal development;
• Access to advisors including advisory board member at NASA Health Institute and serial founders to help us grow, personally and professionally

Responsibilities:

• Build high-performance databases, and improve data models;
• Machine learning algorithm deployment;
• Manage data and meta-data;
• Set standards for data transformation/processing;
• Perform data analysis and implement solutions to improve processes;
• Development of data-related instruments/instances;
• Write unit/integration tests to maintain accuracy in the data models;
• Track pipeline stability;
• Drive the collaboration process with other team members.

Required qualifications:

• 2+ years of experience in designing and developing Python-based solutions;
• Technical expertise with data models, data mining, and segmentation techniques;
• Experience with algorithms/data structures;
• Hands-on experience with SQL database design;
• Good knowledge of Python standard library (multiprocessing, threading, and asyncio);
• Good knowledge of python libraries for data analytics- NumPy, pandas, numba, dask, scikit-learn;
• Knowledge of Python web frameworks- flask, tornado, FastAPI;
• Familiarity with deployment tools such as Docker, Anaconda;  Cloud platforms such as Google or AWS and their data-related services;
• Familiarity with web scraping libraries: scrappy, selenium, beautiful soup;
• Excellent written and verbal communication skills for coordinating across teams;
• A drive to learn and master new technologies and techniques;
  Degree in Computer Science, IT, or similar field; a Master’s is a plus;

Benefits & Perks:

• Health Insurance;
• Company stock options;
• Individual Benefit package (serves for your work and life balance)
• "Work From Home" Days;
• Individual KPI (Key Performance Indicator);
• Access to advisers including advisory board member at NASA Health Institute and serial founders to help us grow, personally and professionally;
• Weekly team events;
• Technical and soft-skills trainings;
• Variety of knowledge-sharing and self-development opportunities.