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global talents

We are seeking a skilled and experienced HR Manager to take responsibility for employee grading and performance management, remuneration and benefits.

Responsibilities:

• Active participation in developing a Performance and Grading System to maintain and improve employee performance in line with a Company's objectives
• Defining a fair, equitable and competitive total compensation and benefits package
• Formulation and implementation of employees key performance indicators
• Process definition, promotion, and governance required to meet KPI objectives and goals
• Planning and conducting performance appraisals; develop, train, coach and mentor staff
• Participating in various global projects, relating to the design of C&B policies and tools
• Gathering and analyzing cross-functional performance data
  
• Utilize knowledge to forecast and prepare for future needs of assigned functional areas
• Cross-departmental communication
  

Qualifications:

• Degree in Behavioral Sciences/Human Resources is preferred
• Extensive experience in HR Function as C&B specialist
• Advanced PowerPoint, Excel, Word skills are required
  
• Strong communication skills, both in written as well as in verbal (both in English and Russian languanges)
• Excellent interpersonal skills and project management
• Experience in acting as consultant/ expert to HR teams and business, to launch on-time, effective programs
• Analytical problem-solving skills with passion for data integrity, process definition, and continuous learning
  
• Excellent influencing skills at all levels in the organization and extreme flexibility to be proactive in a fast paced, ever changing environment
• Willing to work on entire width of HR – at ground level interacting with employees, designing programs & partnering with leaders
• Comfortable with a fast-paced environment, multiple and sometimes competing priorities and an ambiguous yet creative and collaborative work environment.

The person on the role will produce analysis, design and implementation of well tested solutions to meet business requirements as well as maintain existing systems. Part of the role will be to provide technical assistance at an appropriate level to product managers, sales executives and account managers and develop and improve their technical skills.

You're probably wondering what you'll be doing:

• Maintaining existing applications and system infrastructure, providing technical support;
• Designing and implementing of new functionality according to business requirements;
• Writing well-structured and maintainable code according to standards;
• Writing and maintaining technical and in house documentation;
• Communicating with PO and stakeholders to overcome various project related requirements and issues;
• Raising any risks, blockers, or potential issues in timely manner;
• Working in a small scrum team, attend and contribute to all team meetings. Collaborate to the constant improvement of team knowledge and effectiveness.

We look for you to bring:

• Higher education degree in Information Technologies or relevant;
• Development of own knowledge about technology, systems and approaches to software development.
• Knowledge or experience with OOP;
• Knowledge or experience with web and/or desktop development;
• Knowledge or experience with .NET Core, Angular, NodeJS, Electron, JS, HTML, ASP.NET, Web Forms, relational databases;
• Knowledge of general design and application Development standards and processes and adherence to those processes;
• Knowledge of version control system – preferably Git;
• Strong written and verbal English;
• Excellent communication skills – both to a technical and non-technical audience.
• Dynamic and positive approach;
• Effective time management, organization and planning skills;
• Critical and Innovative thinking during software development to increase efficiency;
• Ability to design and document technical solutions and articulate these to the project team;
• Ability to develop appropriate technical solutions to solve the Business problem;
• Ability to work well within the team and contribute to the general collective success of the team;
• Ability to investigate new technologies and communicate their advantages and disadvantages;
• Self-study to improve individual levels of competence.

Why Us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What you will get:

• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
• Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
• Opportunity for flexible working hours and home office.
• Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.

We are looking for proactive Strategy Assistant to join and provide support to our Strategy team in different areas such as management, presentation support and communication.

Key Responsibilities:

• Conduct market research, competitive analysis, and industry trend analysis to inform strategic decision-making;
• Prepare reports and summaries of research findings to support strategic planning;
• Prepare, create and design presentations according to department requests;
• Track deadlines, project stages and suggest process improvements when necessary;
• Communicate with team stakeholders;
• Help the team to solve any tasks as they arise.

Experience & Skills:

• Fluent English;
• Proven experience with presentation and PowerPoint template creation;
• Excellent communication and interpersonal abilities;
• Advanced PC skills (Microsoft Office Suite, including PowerPoint );
• Proactive Attitude: Demonstrated initiative and a proactive approach to problem-solving and task execution;
• Have a strong time management skills and Excellent attention to details;
• Graphic design skills and experience with design and design software (e.g., Adobe Creative Suite) will be an advantage.

Working Conditions:

• Competitive salary paid in USD;
• Remote work;
• Flexible schedule;
• 10 days of paid sick leave and 21 days of paid annual leave;
• Opportunity for professional growth and development;
• Corporate events (online cooking master classes, yoga, etc.);
• No bureaucracy or micromanagement.

4 steps of the selection process:

• 30 minutes - a call with HR (be ready to share your portfolio with fantastic presentations)
• 2 days - Technical task
• Up to 100 minutes - interview with the team
• Offer

At VISARIGHT, we emphasize process excellence, automation, and efficiency as the backbone of our operations. As a Senior Operations Manager, your role will be pivotal in refining and optimizing our processes to enhance the overall efficiency and effectiveness. We are looking for a highly driven and proactive individual to join us on a full-time remote basis.

Responsibilities:

• Provide overall direction, coordination, and evaluation of all site operations functions
• Lead constant implementation and processes improvement
• Systematize and standardize processes across various departments, such as HR, Finance, Legal, and Business Development, to achieve heightened efficiency and effectiveness
• Drive digital transformation initiatives for existing and new processes and workflows
• Refine Standard Operating Procedures (SOPs) while enhancing process documentation
• Collaborate with cross-functional teams to identify and implement relevant improvements and optimizations
• Stay abreast of industry best practices and technological advancements to inform process enhancement strategies
• Foster a culture of continuous improvement, innovation, and operational excellence within the organization
  

What you need to succeed:

• Proven experience spanning multiple years in dynamic, operations-centric environments, or in Senior Operations Manager roles within rapidly expanding start-ups
• Exceptional technical acumen with proficiency in utilizing G-Workspace products, Trello, Zapier, Airtable, and Intercom
• Proficiency in writing and refining Standard Operating Procedures (SOPs)
• Strong knowledge of BPMN methodologies
• Extensive experience in process automation and the successful implementation of new processes from scratch
• Strong time management, prioritization skills, and meticulous attention to detail
• Excellent written and verbal communication skills in English, ability to deliver concise content through presentations or written documents
  

Why VISARIGHT?

• Super-fast and dynamic environment
• Compelling and attractive salary, paid vacation and paid public holidays
• High-impact working environment with flat hierarchies and short decision-making processes
• Spot in our smart, creative, and highly motivated international team
• Participation in scaling of a great product into global reach with fast growth
• Ability to initiate innovation and to influence on a global level
• Regular online and offline team events
• Flexible working hours and possibility to work from anywhere

Please note that application followed by a cover letter is a big plus. In the cover letter, please state your salary expectations and willingness to relocate to Yerevan, Armenia.

What will you do‍

• Develop a strategy and channels to attract traffic in each market of entry starting with US
• Conduct analysis of competitors and target audience
• Set up PPC, Paid Media and In-App advertising
• Set up and operate end-to-end analytics
• Lead Monitoring, optimizing and scaling campaigns
• Lead the development of advertising creatives in conjunction with the designer, setting up technical tasks
• Generate hypotheses for attracting traffic
• Budget and defend media plans
• Achieve targeted KPIs for traffic, CTR, CR, CPI, DAU, MAU
• Help us find the perfect UA manager, to take some tasks off of your shoulders

What we expect from you‍

• Experience of running advertising campaigns for at least one international market (US/UK/Canada/AUS) of an IT product: targeting, contextual, media
• 5+ years in mobile & web Acquisition
• Experience in setting up end-to-end analytics
• Experience and confidence in Adjust, Appsflyer or other mobile analytics tools
• Curiosity and the ability to think 'outside the box' and look for creative solutions
• English proficiency of at least C1 level
• Understanding of business processes in IT sphere
• Proven experience in developing and implementing successful marketing strategies

We offer‍

• Relocation Package
• Full-time employment in sunny Yerevan, Armenia, with possible future move to Dubai
• Flexible working hours
• Competitive salary
• Official employment under the Labour Code of Armenia

Responsibilities

• Participate in the entire application lifecycle, focusing on creating and improving our frontend applications including app.import.io
• Own features from design through implementation, testing, deployment and monitoring. Troubleshoot and debug issues that arise in production
• Gather and address technical and design requirements
• Build reusable code and libraries for future use
  

Requirements

• Experience with modern agile SDLC methodologies and processes: including branching strategies, peer reviews, retrospectives, post-mortems, etc.
• Proficient knowledge of React.js: Understand the core principles such as components, state management, hooks, the component lifecycle, etc.
• Excellent skills in Typescript and JavaScript ES6+: Deep understanding of concepts such as promises, destructuring, spread/rest operators, arrow functions, async/await, etc.
• Experience with frontend development tools: Proficiency in tools like Vite, Eslint and others.
• Good knowledge of CSS and preprocessors: Familiarity with styled-components, SCSS, or LESS.
• Responsive design: Ability to create interfaces that work seamlessly on various devices and screen sizes.
• Backend-related:
• Use of backend frameworks such as Nest.js for service or application development
• Knowledge of Postgres/MySQL or similar RDBMS, including query plans and index optimization
• Experience designing, building and maintaining RESTful, RPC and WebSocket APIs
• Familiarity with modern build pipelines and tools: Experience with CI/CD, automated testing frameworks like Jest, Vitest or Mocha.
• Version control with Git: Experience with git, and optionally, mono-repository solutions, such as lerna.
• Experience integrating with cloud platforms: Familiarity with AWS services beneficial for frontend engineers like S3, CloudFront, and Amplify.
• Excellent analytical and time management skills: Ability to prioritize tasks efficiently.

Following experience/knowledge will be a plus: AWS, Docker, Kubernetes, Redis, Mongo

Our Ideal Candidate

• Ambitious, with around 4+ years working in software development.
• Wants to take responsibility and make a difference to the company.
• Is able to work effectively as part of a fully remote working organization, having great communication skills.
• Is able and willing to assist where needed in other technical areas

ConductorOne is looking for its first Product Manager to have drive and curiosity to deeply understand the needs of your customers, stakeholders and prospects, and translate relevant needs into well-defined problems  We are seeking people with deep product management expertise who would love to join a growing team and collaborate on complex problems.

Key responsibilities

• Defining and tracking success metrics and using them to understand how your   product is performing
• Closely collaborating with Engineering, Design, GTM, and our executives.
• Owning end to end development of new features and capabilities on existing product lines
• Helping the team deliver software on time and on target
• Aligning stakeholders around the vision for the product or feature
• Ensure consistent quality and delivery of feature functionality
  

The best person for this job:

• Has the ability to define and maintain a roadmap that is aligned with the product strategy
• Loves shipping product every day
• Is comfortable working in a fast-paced, iterative environment
• Is focused on customer success and strikes the right balance of  investment vs time to value
• Analytical skills to make informed decisions
• Enjoys collaborating across product, design, and engineering on development
• Is aligned to our company values: Be Deliberate, Show Kindness, Earn the Customer’s Trust, Trust & Empower your People, and Embrace Change
• Takes ownership over the quality of the entire product and experience

As a Front-End Web Developer at AnyRoad, you will play a pivotal role in enhancing our brand's digital presence and user engagement. Your work will directly contribute to the growth and success of AnyRoad by developing a robust, user-friendly web interface that not only attracts but retains our audience. You'll be at the forefront of creating a seamless digital experience that reflects the innovative spirit of our company.

You will report to the Senior Digital Marketing Manager and can work remotely.

What You'll Do:

• Webflow Mastery: Act as our in-house expert, leading significant enhancements to the architecture and scalability of our corporate site. Must be Webflow certified and familiar with Finsweet Client-First to streamline our web development process.
• Design and Development: Take charge of the structure and design of responsive web pages and landing pages, ensuring a blend of functionality and aesthetics.
• Programming and Maintenance: Utilize HTML5, CSS3, JavaScript, and other languages to continually develop and refine user interfaces across devices.
• UX/UI Focus: Proactively recommend improvements in UX/UI, maintaining brand consistency and enhancing user interaction.
• Website Management: Oversee website performance, including uptime, backups, and security update, in collaboration with our hosting agency.
• SEO and Optimization: Apply deep knowledge of SEO principles in building and troubleshooting, optimizing websites for performance and compliance.
• Data-Driven Enhancements: Experience with A/B testing, ABM web personalization, and heatmapping tools like Hotjar is desirable, though not required. This will be instrumental in refining web strategies based on user interaction data.

What We're Looking For:

• Minimum 3+ years in a front-end web development role, with proven expertise in Webflow (certification required) and familiarity with Finsweet Client-First approach.
• Technical Proficiency: Strong experience in PHP, React, GIT, RESTful API integration, and node.js build tools. Proficiency with Google's ecosystem (GA4, Tag Manager, Optimize).
• Design Tools: Familiarity with Figma, Sketch, Adobe XD, etc., and a solid understanding of design and layout principles.

Nice to Have:

• Collaborative Spirit: Demonstrated ability to work effectively in cross-functional teams, communicating clear and consistent messages to all team members.
• Project Management: Strong skills in managing multiple initiatives in a fast-paced environment, with a knack for prioritizing tasks effectively.
• Innovative Mindset: Keen interest in staying updated with competitive website trends, bringing fresh, actionable ideas to the table.
• Growth Orientation: A willingness to engage in diverse platforms and a desire to contribute to a dynamic, growth-focused environment.

Why Join Us?

• Ground-floor opportunity at a fast-growing company in which you’ll immediately and directly impact the company’s future.
• We are a small, talented, and agile team working hard to define a new product category and having fun doing it.
• Diversity and inclusion are integral to our company's values and growth. We are proud to be a gender-balanced organization and actively encourage applications from underrepresented communities.
• Backed by prominent investors such as a16z, Runa Capital, BlackRock, and Kaiser Permanente.
• We are a leader in our space and work with some of the world’s leading brands.
• Competitive salary, equity, benefits, and perks.
• Hybrid & remote work environments. We have offices in the US and a presence across EMEA, including an office in Greece.
• Emphasis on growth and opportunities for learning and development.

As a Frontend Developer, you will be responsible for creating visually appealing and user-friendly web interfaces that meet the needs of our customers and enhance their overall user experience. Your expertise in HTML, CSS, and JavaScript will play a vital role in building innovative and high-quality web applications. You will collaborate closely with our design and development teams to ensure seamless integration of front end components with back end systems.

Responsibilities

• Create user-friendly interfaces and continuously improve the user experience with pixel perfect development
• Follow best practices to enhance the speed and performance of web applications.
• Execute front end development tasks, including layout creation, prototyping, and optimization, adhering to project timelines and specifications.
• Collaborate with designers, software engineers, and other stakeholders to ensure effective translation of UI/UX designs into reliable front end code and timely delivery.
• Optimize web applications for maximum speed and scalability across different browsers and devices.
• Troubleshoot and debug front end issues, and provide timely solutions to ensure optimal user experience.
• Conduct usability testing and gather feedback from end users to improve application usability.
• Stay up-to-date with emerging front end technologies and best practices to continuously enhance our products and processes.

Requirements

• 2+ years of front-end development experience.
• Strong knowledge of HTML, CSS, Sass, JavaScript, jQuery, REST API, NPM, Bootstrap
• Strong knowledge of cross browser compatibility.
• Worked before for .NET MVC Project.
• Knowledge of version control systems as TFS and GIT.
• Experience with scrum methodology and Jira.
• Proficiency in user experience and user interface design.
• Understanding of web performance optimization.
• Excellent communication skills and a strong team player.
• Problem-solving skills and willingness to learn.
• Able to understand and speak English

As a Junior Graphic Designer, you will play a role in crafting high-quality visuals for global and internal materials, contribute to the dynamic creative process of our brand team, and gain valuable experience in the vibrant world of video game marketing.

What you will do:‍

As a Junior Graphic Designer for the brand team at People Can Fly, you'll closely collaborate
and report to the Lead Graphic Designer, Marketing Director, as well as receive guidance from various brand stakeholders. Your primary focus will be ensuring the creation of on-brand and visually consistent marketing materials for our diverse range of gaming products. This involves working with the Adobe Suite of graphic design tools to deliver compelling content that reinforces a product’s brand identity while resonating with both internal teams and the public.

• Collaborate closely with the creative team and stakeholders in the brand team to develop visually stunning design solutions for various IPs, actively participating in the creation, and application, of brand guidelines for marketing materials.
• Ensure all created assets meet the required quality standards and are coherent with the established visual direction of each brand and IP.
• Produce a comprehensive range of assets for external marketing and social media platforms as well as internal branding and employee materials.
• Propose creative solutions to design challenges and provide your vision to stakeholders through effective communication while maintaining a collaborative mindset.
• Help facilitate the asset review process, receiving feedback on your creations from various stakeholders based on their brand knowledge and expertise.
• Anticipate the needs of the brand team within each project, proactively streamlining productivity, and contributing to the overall success of marketing initiatives.
• Stay up-to-date with the latest design trends, techniques, and technologies in the gaming industry.

Qualifications

• A minimum of 1 to 3 years of experience in graphic design.
• Bachelor's degree in Graphic Design, Visual Arts, or a related field.
• Strong proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• A portfolio showcasing creative and diverse design work, with an emphasis on branding and marketing materials.
• Understanding of design principles, typography, color theory, and composition.
• Exceptional attention to detail, ensuring a high level of quality in all design outputs.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Ability to communicate seamlessly in an international setting.
• Ability to effectively manage multiple projects simultaneously while consistently meeting tight deadlines.
• Ability to adapt to evolving brand strategies and contribute to the continuous improvement of an IP's brand's identity.
• Excellent communication skills and the ability to present and explain design concepts.
• Exemplary commitment to hard work and innate self-motivation, ensuring tasks are accomplished with excellence.
• Effective English communication skills both verbally and in writing.
• Passion for video games and a keen interest in staying updated on industry trends

Additional Information

• A competitive salary and performance-based annual bonuses.
• Private medical healthcare including dental treatment for PCF members and their families (Signal Iduna).
• MultiSport card for you and your family members or friends.
• Free library with a wide range of games and books you have unlimited access to.
• In-company Polish and English language classes.
• Fresh fruit, snacks, and beverages for everyone in the office.
• Flexible working hours.
• Free virtual health and mental wellbeing sessions are included in the plan for members and their dependents.
• Personal development opportunities and ability to work in a global environment.
• Work in a creative team with people full of passion for what they do.

Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.

We’re looking for a Sr. Marketing Manager who loves a good challenge and thrives in start-up environments. You are an experienced marketer with years of experience and a proven track record of implementing marketing strategies and tactics that result in net-new pipeline. You know the ins and outs of building a campaign, segmenting an audience, and Marketing Automation, CRM platforms and can easily diagnose and fix issues. You have a strong understanding of the sales funnel and enjoy building, executing, and optimizing lead generation and ABM strategies.

About You

• 5-7+ years Marketing experience, preferably in a start-up environment
• 3+ years of hands-on experience with Marketing Automation Platforms (Marketo preferred)
• As a Senior Marketing Manager, you are a seasoned professional with extensive experience in demand marketing and growth marketing
• You are adaptable, having worked in teams of various sizes and with different budgets, and you bring a wealth of knowledge and innovative approaches to BetterCloud
• Proven track record of successfully launching high impact integrated marketing campaigns
• Ability to troubleshoot issues within the marketing technology stack and to thoroughly QA prior to launching campaigns
• CSS and HTML understanding as it relates to email design
• Understanding of Marketing Technology tools, integrations, and the flow of data between various systems
  

What You’ll Do

• Craft marketing plans that align with company goals, focusing on demand generation and growth
• Implement marketing campaigns from conception to execution, ensuring they meet targets
• Evaluate the performance and ROI of marketing campaigns, optimizing process, adjusting demand tactics and strategy accordingly
• In collaboration with the Marketing team, continuously improve and pilot new approaches to creating, capturing and converting demand
• Design and execute effective email marketing strategies, utilizing marketing automation tools for efficiency and impact.
• Oversee the marketing operations to ensure smooth execution and alignment with broader business objectives.
• Jointly own the Marketo Lead Database, focusing on data enrichment, completeness, and hygiene to ensure data is syncing correctly between platforms and email communications are inboxed
• Capture every marketing touchpoint for consistent multi-touch attribution and put attribution models in place to help achieve Pipeline, MQL, Lead, and various conversion goals
• Work closely with the full Go-To-Market teams to ensure cohesive strategies and execution across sales and marketing.

Goals

In your first week, you will have…

• completed our 4-day universal onboarding program, BetterBeginnings
• met with your manager 1:1
• met your team
• gained access to the tools and resources necessary to be successful in your new role

In your first 30 days, you will have…

• completed your department’s functional onboarding program
• met and collaborated with your team
• identified projects and tasks that you’ll dive into moving forward
• [only if department specific] completed XYZ certification

In your first 60 days, you will have…

• Develop a clear understanding of our ICO and how current strategies align with it.
• Initiated the planning of the new marketing campaign,incorporating your insights and expertise.
• Begun implementing improvements in marketing operations for increased efficiency.
• Launched new marketing campaigns and started measuring their impact.

What We Offer

• Medical, Dental, and Vision benefits (100% employer-paid option) HSA and FSA and dedicated mental health resources through Spring Health.
• Equity options, financial wellness support, geo-neutral pay, WFH stipend
• Remote friendly culture
• Our team enjoys 4+ weeks of PTO, plus paid sick/mental health days, and 12 paid holidays.
• Plus more… Think events, a company summit, killer swag and a strong BetterCloud Community!

• Assisting in all activities of the fundraising process from investor search to closing
• Conducting research, financial analyses, and valuation of potential acquisition targets
• Supporting due diligence, deal negotiations, and integration of acquired assets
• Leading industry-wide research and presenting to the Company’s leadership team and C-Level
• Supporting the creation of presentations for C-Levels, investors, and board members

Qualifications

• You are pursuing a degree in business administration or a related field or recently graduated from university
• You have gained first working experience in M&A, Venture Capital, Private Equity, Corporate Finance, or the Consulting industry
• You are a team player and have strong an analytical and logical thinking skills
• You are confident, have a hands-on mentality and like working independently in a fast-paced environment
• You have excellent Excel and PowerPoint skills
• You have excellent English skills; other languages are a plus

Additional Information

• Opportunity for full- or part-time internship
• Opportunity to be part of a early-stage venture and help shape the M&A and investment processes from the ground-up
• Unique operating experience at the interception of high-growth startup, M&A and private equity investments

As a core part of the unit delivering knowledge graph centered solutions, we would rely on you to:

• Design, build, and maintain the infrastructure and tools necessary for continuous integration, automated testing, and deployment of our products and custom solutions;
• Collaborate with development teams to ensure code is properly tested, integrated, and deployed;
• Implement and maintain monitoring and alerting systems to ensure system availability, performance, and security;
• Develop and maintain configuration management and automation scripts to streamline deployment and infrastructure management;
• Define and implement strategies for disaster recovery, backup, and restoration of systems;
• Continuously research and evaluate new tools and technologies that can improve the efficiency, reliability, and security of our software delivery;
• Provide technical leadership to development teams on DevOps practices and methodologies;

Your Profile

• Strong knowledge of operating systems, networking, and cloud infrastructure (such as AWS, Azure, or Google Cloud);
• Experience with scripting languages such as Python and/or Bash, as well as configuration management tools such as Helm, Ansible or Puppet;
• Hands-on experience with continuous integration and deployment tools;
• Knowledge and experience with containerization technologies such as Docker and Kubernetes;
• Familiarity with monitoring and logging tools such as Splunk, ELK stack, or Icinga;
• Strong communication skills and ability to collaborate effectively with developers, QA, and other stakeholders;
• A degree in Computer Science, Engineering, or a related field is a big plus;

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Our Offer

• Common sense-driven organizational culture, in which shall you have constructive input, your voice will be heard (i.e. chance to make a difference!)
• "We care" attitude (check our benefits package here)
• Exposure to the newest technologies in the AI and knowledge graphs space
• The chance to participate in the development and delivery of challenging projects that few companies are capable of executing
• Opportunity to work in a team of smart and talented professionals, who are happy to share their knowledge

As a senior payment operations analyst, you will have the unique opportunity to join a fast-growing team. You will play a key role in providing customer support to ensure our clients can pay and resolve any issues our customers face during their payments journey at Zip, from onboarding to ongoing support to delight them.

We are looking for a self starter and team player with a customer-first mindset willing to roll up their sleeves as issues/challenges arise and can collaborate cross-functionally. We are looking for someone who has empathy for the challenges faced by our clients and takes ownership in resolving team / client problems. In this role, you will be responsible for communicating directly with our clients, investigating and bringing to resolution any payment-related issues with a high customer satisfaction rate. You will be responsible for collecting and ensuring all of the documentation for onboarding and using our payments product complies with local regulations requirements.

You Will

• Support our customers using Intercom by communicating, troubleshooting and resolving any payment issues, and handling the KYC customer onboarding process and RFIs.
• Partner with our customer and payment providers support teams to find a timely resolution to customer's problems.
• Request and review all the KYC documents required from our global customers in order to onboard our payments product. Communicate sensitive data with our payment provider support team to ensure a seamless and timely onboarding experience.
• Answer and prioritize customer contact queues to provide the best customer experience within SLAs.
• Collaborate with internal stakeholders to design/ improve our payment customer experience and create educational materials for our customers with a customer-first mindset
• Analyze & investigate payment issues/tickets, identify the root cause, and identify a path to resolution. You will continuously apply any learnings from the analysis to improve our customer experience and implement new procedures as needed.
• Design and document effective payment operational processes with a keen eye for standardization and automation to enable the team to scale.
• Partner with our payment providers and cross-functional partners, including our Engineering & Product teams to resolve any issues impacting our payments products. While working toward a resolution, you will keep our clients and internal stakeholders up-to-date on the progress made.
• Support ad-hoc projects for the payment operations team

Qualifications

• Bachelor’s Degree
• Minimum of 5 years working experience in a fast-paced payments operations function in a customer service role
• You possess excellent communication skills (verbal and written) with experience working in a customer-facing role. You communicate early and often and know when to escalate to the payments leadership team.
• You have strong analytical and problem-solving skills with a can do attitude
• Works well individually and in teams by sharing information and supporting colleagues
• Ability to effectively prioritize multiple tasks and have attention to detail
• Experience working in a fast-paced environment with competing priorities balancing the needs of our customers today and the future growth in our total processing payment volume.
• Ability to work independently and as a team member while using discretion in decision making and using sound judgment in problem solving
• Must be able to work during during business hours on work days in EST or PST timezone
• Ability to travel on quarterly basis
• You will be required to participate in out-of-business hours customer support from time to time
• Willingness to learn new skills
• Bonus: background knowledge of AML laws and regulations

The salary range for this role is $XX,000 - XX,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity
• Health, vision & dental coverage
• Flexible PTO
• Apple equipment plus home office budget

The Renewals Associate is responsible for facilitating accurate, timely and quality transactions of all renewal products and solutions that contribute to a high level of client satisfaction. The Renewals Associate will help develop competencies, support corporate initiatives and philosophies. Through teaming, the Renewals Associate will provide superior service and support to the client.

Perform oversight to retain existing subscription renewals, including:

• Monitoring execution of renewal timeline.

Perform subscription renewal quoting which includes:

• Assisting and collaborating with the internal clients effectively and efficiently to complete renewal activities including, but not limited to, product inquiry, quote preparation and order processing.
• Facilitating renewals, including gathering data from multiple sources in order to accurately and proactively create quotes up to 90 days prior to expiration.
• Validating quotes for accuracy, including special pricing from vendors and designated gross margin targets.
• Maintaining accurate and complete documentation within Salesforce opportunities/cases and Sell, making sure required fields are completed and vendor quotes are attached.

Contribute to Marco’s strategy for retention and growth of subscriptions, including:

• Building standard work (reviewing and revising as necessary).
• Consulting with internal teams to enhance workflow within sales tools.
• Identifying strategies to garner takeover renewals.
• Developing and executing strategy on acquisition renewals.
• Collaborating with Client Retention Manager and other Marco leadership on strategic initiatives.

Develop and maintain in-depth knowledge of company products and services, Marco sales processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness.

Support Marco’s commitment to total client satisfaction through active participation in the Corrective Action Request (CAR) process including prompt research and resolution.

Uphold Marco’s business ethics by supporting Marco’s vision, mission, and values.

Strive for self-improvement by establishing and working to reach professional and personal development goals.

Manage the required non-traditional work hours to meet job duties and responsibilities.

Perform other related duties as assigned

Qualifications:

• EDUCATION AND EXPERIENCE
• Associate’s degree and two years of relevant experience; or equivalent combination of education and experience.

Required skills:

• Natural aptitude for outcome-based reasoning.
• Demonstrate excellent verbal and written communication skills with internal and external clients.
• Self-starter, ability to plan and implement sales strategy with limited supervision.
• Ability to thrive in a competitive, goal-driven environment.
• Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity.
• Ability to prioritize responsibilities and to operate with changing priorities.
• Demonstrate ability to work effectively and professionally with all types of people and situations.
• Demonstrates a strong attention to detail to ensure accuracy and quality.
• Strong desire to help others achieve sales success, anticipate their needs, and take initiative to ensure positive sales outcomes.
• Proficient with business collaboration tools including Microsoft Office Suite, CRM, and company-specific programs.

Benefits:

We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.

As a software engineer on the Data team, you can expect to work with technologies that ensure our data pipeline efficiently maintains and calculates data for the 200,000+ securities in our universe. Engineers on the Data team typically work on features that ensure financial data is consistent, reliable, timely and accurate by importing data from third party data providers, performing custom calculations on this imported data, and efficiently storing this data.

Being a Senior Engineer you will have the autonomy to design and prioritize projects independently, demonstrating your expertise. Writing efficient, well-designed, and thoroughly tested code will be a key responsibility, while also actively participating in code reviews to ensure code quality across the team.

As an engineering organization, we put a lot of focus on collaboration, building new products, and refactoring our codebase which has allowed us to scale and grow with as little pain as possible. We look for engineers who have an attention to detail and have a strong desire to do things the right way even if it requires taking a step back rather than the first thing that comes to mind.

You will be working alongside other high-performing engineers and there is never a shortage of challenging and interesting projects that will keep you busy and keep you constantly learning new things both from a technical and domain perspective.

Job Responsibilities:

• Write code in Python and the Django framework to implement complex backend features and ensure that your code is well-tested
• Use tools like Airflow to build / enhance financial data pipelines for over 200,000 securities
• Make use of pandas and asynchronous task tools like celery to efficiently calculate 4,000+ unique data points for each security
• Design robust data models that account for the structure and type of data to store
• Design, plan, estimate, and ticket features that are scoped by our product team
• Work directly with our product team to clarify feature requests and negotiate solutions
• Take ownership of projects and be responsible for the entire lifecycle of your code: Development, test, production, and subsequent fixes and improvements
• Perform code reviews for other engineers on the team
• Document the work you have done both in repo as well as outside of the repo for future engineers
• Collaborate with other engineers both verbally and in writing to plan, design, and build a world-class financial research platform

About You:

• 5+ years of relevant industry or academic experience
• Experience developing in Python (knowledge of the Django framework a plus)
• Experience designing, building and maintaining application features on the backend
• Experience participating in multi-month projects from conception to maintenance with multiple team members
• Desire to take ownership and responsibility when a problem or opportunity arises
• Experience working with non-technical teams (product, business, etc) where explaining technical concepts is needed
• Self-organized and able to work independently or within a team
  

Compensation:

• Base salary range: $150,000 - $180,000 annually
• This position is also eligible for an annual bonus based on individual and team goals and company performance.
  

Why YCharts?:

• Opportunity to work in a fast-growing fintech company that is shaping the future of investment research and data analytics.
• Collaborative and inclusive work environment that encourages creativity and innovation.
  

Awards and Accolades:

• 7x Inc. 5000 “Fastest Growing Companies”
• American Banker's "Best Fintechs to Work For"
• Built in Chicago’s “Best Places to Work” and “Best Small Company to Work For”
• Inc.’s “Best Places to Work”
• Inc.’s “Top Regionals: Midwest”
• Crain's "Best Places to Work in Chicago"
• InvestmentNews' "Biggest Fintech Innovations"
• Technology Tools for Today & Inside Information’s “Top Tool Advisors Are Thinking About Adding”
• Kitces Report’s “Investment Data” market leader, #1 most-adopted in the last year, #2 in market share
• Business Intelligent Group’s “Best Places to Work”
• Hired’s “Top Employers Winning Tech Talent”
  

Perks & Rec:

• Chicago (River North) & NY (Chelsea) offices with flexible remote options
• 100% Employer-covered medical, dental & vision insurance
• Flexible Spending Accounts (Healthcare and Dependent Care)
• 401(k) match
• Paid parental leave
• Discounted Pet Insurance
• Great Work/Life Balance: Generous PTO including Vacation Days, Paid Holidays, Sick Days, Professional Education Days, and “Celebration Days”
• DEI commitment
• Continued education via “Starbucks and Study”
• Opportunity to join committees (Educational committee, DEI committee, Social Committee, Women at YCharts, and more!)
• Summer hours— we head out early during the warm months!
  

In-Office Perks:

• Weekly Grubhub credits for in-office lunches
• Rotating selection of high-quality coffees
• Craft beer, kombucha, and cold brew on tap
• Snacks and drinks to get you through the day
• Opportunity to join team leagues like kickball
• Fun company outings including an annual celebration in Chicago, Whirlyball, community service, baseball games and happy hours!

We are looking for an experienced Middle/Senior Node.js developer.

Requirements:

• A minimum of 4 years of experience in backend development.
• Proficiency in modern development standards and methodologies.
• Commercial development experience using JavaScript/TypeScript.
• Experience with relational databases such as PostgreSQL, MySQL, and ORM.
• Proficiency in RESTful, gRPC, and GraphQL API development.
• Experience with version control systems, specifically Git and Git Flow.
• Skilled in Unit, Functional, and E2E testing.

Will be a plus:

• Previous work experience in FinTech companies.
• Experience with Fastify and Express frameworks.
• Familiarity with Docker, Docker Compose, and Kubernetes (K8s).
• Experience in setting up and managing CI/CD pipelines.
• Knowledge of NoSQL databases, including Redis and MongoDB.
• Experience with message brokers like RabbitMQ and Apache Kafka.

Responsibilities:

• Develop and enhance the core system of a FinTech project.
• Participate in making architectural decisions as part of the development team.
• Integrate and maintain connections with external services.

We offer:

• High salary (plus performance bonuses and salary revision on regular basis);
• Remote work;
• Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;
• 28-days holiday leave;
• Corporate English lessons;
• Exciting work challenges that allow you to grow to your full potential;
• Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.

You will join the international team of Software Engineers, Voip Engineers, QAs and SREs to develop the cloud contact center platform.

TL;DR:

• Project: omnichannel cloud solution for call centers and sales teams
• Stack and approaches: Angular, NgRX, Typescript, Nx, Jest, Microfrontend, No-Code.
  

‍What we are looking for:

• Strong knowledge of JavaScript. We use Typescript, Angular, NgRx, SCSS.
• Experience with REST APIs
• Skills of testing and debugging code
• Spoken English
  

At Diabolocom, you will:

• Create dynamic user interfaces to managing real-time critical operations
• Improve of our frontend architecture with a focus on performance, automation and auditing
• Integrate our solution with +10 CRM solutions and 3rd party systems
  

What’s in it for you:

• A multicultural environment with teams in 5 countries across Europe (and expanding).
• We are at a pivotal stage in our development with a significant acceleration of our growth and paradigm shift
• Great work atmosphere and regular company events, barbecues, team buildings.
• Partial remote work (2-3 days a week)
  

Hiring process:

• Code challenge at HackerRank
• Intro call with a recruiter
• Technical evaluation: Live coding interview and System Design interview
• Call with Andrey, our Head of Engineering
• Call with David, our COO
• Offer

The Junior Events Manager will be responsible for supporting on Pride of Scotland and Pride of Britain events.

You will work as part of a small, dedicated team to deliver a sleek, high-end event and engaging campaign. You will need to work closely with the Senior Events Manager and events manager to ensure delivery of events to a high standard.

The role’s impact is fundamental to the success, profitability and experience delivered at each event.

Job Description

• Helping to manage timelines and deadlines for all areas of the campaign.
• Working closely with Senior Events Manager, Events Director to help deliver the production on the events.
• Work mainly with the Senior Event Manager, event manager to support on event deliverables, sending tickets, mailmerges etc
• Ensuring you stick to any budgets that are set for you when you are working on any area of a project

• Uphold Reach's policy around diversity and inclusion and work to ensure our values around non discrimination are upheld in everything we publish.
• Ideally based in London but if not will need to work out of the London hub on site for several months of the year as needed.

Qualifications

• A positive, enthusiastic approach and a real commitment to ensuring that a job is done well.
• Great attention to detail.
• Ability to work well within a team and be able to engage people from all areas of a business at all levels
• Excellent communication skills, both verbal and written
• Good IT skills and ability to learn new software programmes.

Additional Information

We are offering a competitive salary and benefits including:

• 25 days’ holiday per year when you join. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
• Giving back day - an additional day’s leave each year to support a cause close to your heart
• Enhanced family leave - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment
• As one of the UK’s top 50 Inclusive Employers everyone’s invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
• Wellbeing support - including a 24/7 assistance programme for you and your nearest and dearest,
• Awesome career opportunities - you’ll have support from your line manager and a range of learning & development programmes
• member of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior management levels
• Help saving for your retirement - join our pension scheme and we’ll match contributions up to 6%

We are actively seeking an experienced Symfony Backend Developer to join our team, specializing in payment gateway integrations. The successful candidate will work alongside a software architect with many years of experience in payment solutions, focusing on building and designing applications tailored to our specific needs.

If you are a dedicated and experienced professional with a deep understanding of Symfony and payment gateway technologies, we encourage you to apply. Join our team and contribute to building cutting-edge payment solutions in collaboration with experts in the field.

Responsibilities

• Contributing to the design of our internal Payment gateway solution with our software architect.
• Implementing payment gateway integrations, including chargeback synchronization, fraud warning synchronization (TC40/SAFEs).

• Implementing various transaction flows such as iframe checkout, client-side tokenization, and server-to-server (s2s) depending on the scope and transaction flow in question.
• Implementing 3DS v2 integrations.
• Building a system for response code standardization.
• Ensure our solution is PCI compliant.
• Developing a smart-routing solution.

• Collaborating with a seasoned software architect to develop and enhance the application, focusing on improving development workflows, test coverage, and system upgrades.
• Constantly improving, maintaining, and upgrading a system built on Symfony to meet the latest industry standards and business requirements.  

Qualifications

• Strong background in software development, specifically with Symfony.
• Previous experience with payment gateway integrations is a must.
• Previous experience standardizing gateway integrations is a bonus.
• Deep understanding of various integration methodologies and payment transaction types.
• Proven ability to design and implement efficient and secure solutions for complex payment systems.
• Knowledge of modern development workflows and a commitment to continuous improvement and quality assurance.
• Experience working with Ethoca and Verifi solutions will be considered a strong advantage.

Our Tech Stack

• PHP 8+
• MySQL
• Symfony 6.3+
• REST API
• AWS, ECS
• Docker
• Gitlab

Benefits

• A competitive compensation package.
• An option of working remote as a contractor, with the possibility of moving to full time employment in Belgrade or Dubai, which would include additional benefits such as:  (Private health insurance , Annual repatriation allowance & EOS benefits)
• Opportunity for professional growth and development.
• Collaborative work environment and supportive team culture.
• Freedom you won’t experience anywhere else.