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Welcome to Cryptology – a cutting-edge, comprehensive platform for trading digital assets with ease and confidence. At Cryptology, we prioritize what matters most in the dynamic world of finance: reliability. Whether it's buying, selling, exchanging, or investing in cryptocurrencies, you can trust us to safeguard your financial interests and propel you towards a prosperous future. Join a rapidly growing community of users who choose Cryptology for their digital transactions.

‍Job Purpose

In the past few years our company has grown significantly, bringing a great variety of new features and possibilities on the platform, and now we’re on the way of a major rebranding, which will cover every aspect, from brand name and appearance to UX/UI designs, and is aiming on a significant increase of usability, as well as bringing a fresh updated look and feel, more entertaining and engaging one.

To help us on that path, we are looking for a talented Head of Product Design to lead the team of our experienced designers, building concepts and managing the process of bringing them to production, making the best interfaces and creating intuitive, user-centered interactive designs that meet business goals and enhance user satisfaction.

The ideal candidate will have a strong background in UX/UI design, a passion for creating intuitive and engaging user experiences, smooth interactive modern interfaces, utilizing all the possibilities of modern technologies (animations, haptic feedbacks and other). At the same time it is crucial for the candidate to have an experience of managing the team of designers to bring it all live. We’re looking for a creative, yet accurate and structured approach.

‍Key Responsibilities:

• Develop and implement a comprehensive UX/UI design strategy that aligns with the company’s goals
• Conduct user research and usability testing to gather insights and inform design decisions
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts
• Collaborate with cross-functional teams including product management, software development, and marketing to ensure a seamless integration of design into the product development process
• Manage the team of UX/UI designers and be responsible for the delivery of design tasks
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI design
• Advocate for user-centered design principles across the organization
  

What We Look for:

• 5+ years of experience in UX/UI design in fintech (classic or crypto) field
• Strong portfolio showcasing your design process and successful projects
• Proficient in design tools such as Sketch, Figma, Adobe Creative Suite, etc
• Excellent understanding of user-centered design principles and methodologies
• Strong communication and presentation skills, with the ability to articulate design concepts to stakeholders
• Experience working in an Agile development environment is preferred
• Experience of working in a well-known brand could be a strong plus
  

Why Join Cryptology?

• Rewarding Compensation: Competitive salary
• Professional Growth: Commitment to professional development and career advancement
• Work-Life Balance: Enjoy up to 28 days of paid holiday, a flexible schedule, and a "results-focused" working environment
• Inclusive Culture: We are an equal opportunity employer dedicated to diversity and fairness in every aspect of our recruitment process
  

Join Cryptology, where your expertise will be celebrated and your impact will be significant. Here, your career trajectory is as expansive as our trading options. Let’s chart the path to future markets together. Apply today!

We have set out a clear objective to become more technology led as a company. We are therefore looking for a VP of IT to join Pleo and help us mature our use of technology to more effectively scale our business.

About The Team

You will work closely with the leadership teams across the company to ensure the right seniority and profiles are brought into the domains to solve the ambitions across the business. Depending on seniority, you may also take over leadership of our Security and TechOps teams, each of which has a strong leader already in place leading their teams effectively.

This role reports directly to the CTO (Meri) from a functional perspective (which we call competence), and to the Domain Leader of Platform (Stefan) from an executional perspective.

About the Role

• You will set the IT Strategy for Pleo, supported by the CTO, and partnering with Domain and Competence Leads across the company
• You’ll be responsible for making sure we choose the right IT solutions for our different areas, partnering closely with stakeholders across the business
• You’ll take us from our current stack to a best-in-class stack in terms of overall cost, rapid growth enablement and process innovation, improving our profitability through efficiency (incl AI)
• You’ll take a view on our enterprise architecture, helping to connect our third party solutions to our internal data platform and (where appropriate) our product platform
• You’ll be the competence leader for IT folks spread across the business (and potentially some specialist engineers), who are sitting in the different domains helping to select, implement and run IT solutions
• You’ll also lead us through a maturation journey, as we head towards a potential IPO, across a number of fronts, from Information Security to IT Solutions to Business Continuity
• You’ll scan the horizon, identifying emerging technologies and evaluating partnerships to drive growth
• You’ll ensure data security, integrity, and availability while adhering to industry best practices and regulatory requirements, from GDPR to ISO27001, SOC2 to PCI-DSS, and more
• You will nurture and mature our diverse, equitable, inclusive culture that helps all members feel like they belong

About You

• You are comfortable translating between business needs and technical requirements, and excel at stakeholder management and partnering across the company
• You know what great looks like for a mid-sized company with big ambitions but some constraints in terms of staffing & costs and are able to translate that into vision & strategy
• You have some experience of preparing a company for IPO and/or experience of the expectations of a public company
• You’re adept at balancing trade offs when selecting, procuring, implementing and running IT solutions
• You have in-depth knowledge of data and application infrastructure, security, compliance, IT operations including vendor management, and enterprise architecture
• You are comfortable in high-pace environments and enjoy complex problem-solving with peers and team
• You enjoy helping people to achieve their potential (as a people manager)
• It would be advantageous if you had some experience integrating generativeAI tools into workflows and improving efficiency with AI
• Ideally, you have successfully worked in a cross-functional setup
• Ideally, you have some experience of leveraging locations like India in delivering high quality services

Show me the benefits

• A tailored equity package designed to attract the best industry leaders
• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with  your salary in other markets
• Private health insurance to ensure you’re fit in body and mind to do your best work
• Option to purchase 5 additional days of holiday through a salary sacrifice
• Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
• We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work
• All of us have a stake in Pleo’s success - ask us about our equity grant scheme

Why join us?‍

Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.

We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.

Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.

So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.

About your application

• Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join
• We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone
• We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
• When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.

As an Analytics Engineer at Loop, you’ll significantly impact our ability to solve merchant problems and fulfill merchant needs. Our cloud-based data warehouse fuels the great work our Analytics and ML teams do. Your job is to model the raw data into clean, well-defined, analytics-ready datasets, acting as the bridge between Data Engineering, Analytics, and ML and championing scale across our data architecture.

We’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.

This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.

At Loop, we believe that flexibility and choice are what allow you to do your best work. With our Blended Working Environment, you have options ranging from joining our HQ office (in Columbus, Ohio), opting into a Hub (a location with 4+ team members), or staying totally secluded (our version of remote). Our team is spread across the United States, select provinces in Canada (Ontario & British Columbia), and the United Kingdom. Wherever you live, you can create the work environment that best matches your preferences and lifestyle.

Technologies we’re excited by: dbt, SQL, Snowflake, Git, Looker, Hex, Fivetran

What You’ll Do:

• Design, develop, and extend production-quality dbt code with an eye toward performance, scale, and maintainability.
• Through a DataOps lens, collect business requirements, define successful analytics outcomes, and produce scalable database designs, data models, and reusable data assets.
• Support our data analysts, data scientists, ML engineers, and other team members by building, reviewing, and approving data model changes that help us continuously deliver value back to the business.
• Collaborate with the Analytics and Data Engineering teams on data pipelines, ETL, data analysis and visualizations, etc.
• Develop and maintain documentation that increases the understanding and utilization of our data assets.
• Support the implementation of our analytics, semantic, and metrics layers.
• Support the execution of medium to large-scale data projects that have a significant impact on multiple stakeholders across Loop.

Your Experience:

• 3+ years of hands-on experience as an analytics engineer, data analyst, data engineer, or equivalent.
• 1+ year of hands-on experience working with dbt.
• Significant experience in data modeling and data warehouse architecture, with solid SQL experience.
• Business acumen and experience with one or more functional areas such as Product, GTM, Finance, Marketing, Customer Experience.
• Familiarity with software development best practices applied to data and analytics (DataOps), primarily related to version control, CI/CD, automation, and testing.
• Self-motivated and self-managing, with a solution-oriented mindset.
• Exceptional verbal, written and listening skills and the ability to bring consensus and communicate with a diverse audience.

What we value:

• Provide value back to the business.
• Progress over perfection.
• Collaboration.
• Growth mindset.
• Diverse and inclusive thinking.
• Accountability and high-quality work.
• Make new mistakes.

Nice to have:

• Familiarity with dimensional modeling/data warehousing concepts.
• Python experience.
• Experience building and maintaining semantic layers and self-service content in Looker for non-technical end-users.
• Experience with project management.
• SaaS, e-commerce, and startups

ShipERP, a leading multi-carrier shipping software provider, is dedicated to fostering digital supply chain transformation for companies, from privately held businesses to large, global enterprises. ShipERP's flagship product delivers multi-carrier rate shopping, tracking, and proof of delivery for streamlined business processes and a strong return on investment. With extensive supply chain expertise, ShipERP has helped clients streamline their business processes and eliminate inefficiencies. Our best-in-class services team are implementation experts with 15+ years of experience in logistics execution and transportation, with an emphasis in parcel shipping technology.

Responsibilities

• Collaborate with the team to complete development tasks according to business requirements and conduct testing to ensure design specifications are met.
• Provide expert guidance on solution details and testing preparations in SAP system
• Create functional specifications aligning with business requirement documents.
• Configure systems to align with business requirement documents.
• Prepare system configurations, master data, and test data setups for testing.
• Document product issues using Axosoft software and assist in resolving issues.
• Attend meetings with clients and stakeholders to discuss project details and provide status updates.
• Identify and resolve issues with the development team.
• Ability to articulate change implications for any process or system solution.
• Work independently in a dynamic project environment with aggressive deadlines
• Conduct weekly training sessions.
• Contribute to the creation of an internal knowledge base, such as FAQs.
• Assist in designing functional solutions to address business requirements and problems.
• Implement instructed designs from the Solution Architect during SOW/Net New project implementation.

Required Qualifications

• Master Degree or equivalent
• Fluent in English and have good communication skills
• Basic understanding of SAP SD/LE and familiar with OTC process
• Basic understanding of SAP system landscape
• Self-motivated and willing to learn and grow
• Ability to work independently and collaborate in teams
• Display problem solving and analytical skills
• Proficient in Microsoft Office tools
• Willing to travel in France and internationally
  

Preferred Qualifications

• Master degree (or equivalent) in computer science, software engineering, business admin or related field
• Basic understanding of WM (EWM preferred)

Minimum 1-year functional SAP experience in SD/LE or specific SAP certification

Benefits

• Up to €50,000 annual salary
• 100% remote job possible
• Health insurance
• Possibility to apply for US work visa / Greencard

Responsibilities

• Be an expert: conduct in-depth analysis of the product and development strategy, understand the principles of AI
• Be an innovator: propose new solutions, forecast and stay ahead of trends in the creator economy niche
• Be an owner: take responsibility for business outcomes
• Be a team player: coordinate the internal team and engage external partners

Requirements

• 5+ years of experience working on products, 2+ years of experience launching AI products/models
• Strong analytical approach to decision making
• Ability to identify and maintain focus on the main value of the product
• Entrepreneurial approach to problem solving
• Excellent communication and organizational skills
• Motivation to create breakthrough products

Nice to Have

• Experience with video products/products for creators

Conditions

• 100% remote work from anywhere in the world in an international company
• Competitive salary
• Opportunity for rapid career growth
• Transparent work system focused on results
• Relocation assistance
• Fitness expense compensation

Now we are looking for a Junior C# Developer to join the team that works on Veeam Backup and Replication.

Your tasks will include:

• Development of business logic for Veeam Backup and Replication
• Development of new products and support of existing functionality
• Participation and individual development of components and the whole architecture of the product

Technologies we work with:

C#, .Net 8, .Net Framework 4.7.2, Windows/Linux, MS SQL, PostgreSQL, Multithreading

What we expect from you:

• A university degree in a technical field
• Good knowledge of C# language
• A deep understanding of .NET platform, data structures and algorithms
• Possession of the principles of software design and development
• English proficiency sufficient to communicate with international teams
• Experience in basic AWS concepts and services such as VPC, EC2, RDS, etc. (or Azure equivalents) will be a plus

We offer:

• Premium healthcare program for you, your spouse, and your children
• Annual vacation and sick days
• Meal vouchers
• Subscription for public transportation
• Mobile phone plan
• MultiSport card
• Cafeteria Benefit Plan allowing you to customize your benefit package with an annual budget to spend on a variety of benefits such as travel, sport, wellness, and education
• Veeam Care Days – additional 24 hours for your volunteering activities
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If the applicant is permanently present outside of the Czech Republic, Veeam reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in the Czech Republic.

We are seeking a skilled  SEO Manager who will be responsible for creating and executing SEO strategies to increase rankings and improve lead generation. This role will report directly to the Senior Manager, SEO, and together with the team, will analyze performance metrics, identify opportunities for optimization, and implement best practices to drive organic growth and achieve business goals.

What you will do:

• Develop optimization strategies that increase the company's search engine results rankings
• Research SEO topical clusters to use throughout the company's website and marketing materials
• Set measurable goals that demonstrate improvement in marketing efforts
• Monitor daily performance metrics to understand SEO strategy performance
• Efficiently communicate with other marketing professionals to align goals
• Collaborate with others within the marketing department to manage SEO strategy
• Responsible for delivering on-site and off-site SEO strategies
• Aid in the creation of digital marketing strategies
• Participate in the creation of SEO and content campaign planning
• Analyse data to inform future activity and offer recommendations
• Produce insightful monthly reports that provide feedback projects with recommendations that take into account the wider implications for ROI & KPIs

What you bring (experience & qualifications):

• 6+ years of experience in successfully developing and executing SEO strategies (obligatory)
• Experience in optimizing large/ enterprise websites (50000 pages or more) (obligatory)
• Understanding of search engine algorithms and ranking methods
• Experience with SEO industry programs, such as Google Analytics, Semrush, Ahrefs, Screaming Frog & etc
• Proficiency in Technical SEO
• Knowledge of keyword research and data mining tools
• Demonstrable experience in delivering successful SEO campaigns
• A self-starter and self-learner with strong commercial awareness
• Excellent organizational skills and the ability to juggle multiple tasks and priorities
• A strong understanding of SEO best practices and the techniques that can be safely used to improve organic search rankings
• Able to complete competitive analysis of other companies within the industry
• Excellent written and verbal communication skills (email, phone, etc.)
• Comfortable analyzing high volumes of data on a daily basis
• Excellent English skills

*Please submit your resume and application in English

We are looking for a Delivery Manager to join our team. In this position, you will be responsible for supporting a learning content production process.

Please note that after applying for this position, you will be required to complete a test assignment after your Online Introductory Call.

What you will do:

• Planning. Define project scope, milestones, and timelines to ensure timely delivery of content.
• Expectation Management. Set realistic expectations for stakeholders regarding project timelines and deliverables, negotiating changes when necessary.
• Resource Allocation. Manage the budget and allocate tasks to team members, ensuring that resources are used effectively. You will have control over the resources of editors, content managers, content testers, and translators.
• Assisting in Setting Up New Processes. Assess our current workflow with the Curriculum Team Lead, suggest improvements, and participate in establishing new processes. Guide the team through the change adoption.
• Team Alignment. Conduct regular meetings to discuss progress, assign tasks, and address any issues that arise.
• Cross-Functional Collaboration. Work closely with several teams, including content creators, designers, translators, and developers, to facilitate smooth communication and collaboration.
• Risks Identification. Proactively identify potential risks to project timelines and quality, developing contingency plans to mitigate these risks.
• Continuous Improvement of Processes. Gather feedback from team members and stakeholders to continuously improve processes and outcomes in content production.

Requirements:

• 5+ years of experience as a Project Manager, Delivery Manager, or Producer.
• Experience in managing content production projects, preferably in education.
• Mastery of Agile project management methodologies.
• Strong communication, negotiation and stakeholders management skills.
• Structured approach to problem-solving and job tasks in general.
• Familiarity with such tools as Jira, Notion Projects, content management systems (CMS).
• Fluent English (B2 and higher).

Nice to have

• Bachelor's Degree in Management, Business Administration, or other related field; professional certifications in PM.
• Interest in instructional design and education for adults.
• Familiarity with CAT tools for translators.

What we can offer you:

• Remote, full-time collaboration.
• Performance appraisals twice a year and a bonus system.
• Digital office. We use modern digital tools like Miro, Notion, Slack, etc., to keep our teamwork smooth.
• Have the freedom to work professionally. We trust your experience and don't believe in micromanaging.
• Room to grow. Our product is expanding rapidly, so it's a great chance to join and challenge yourself.
• Diverse and close-knit team. We're spread out across the world: Europe, Asia and Latin America.

We're excited to get to know you and work together?‍

‍Disclosures

• At this time we are unable to offer H1B sponsorship opportunities in the USA.
• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
• TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

The Open Platform is a team of enthusiastic professionals united by the goal of creating blockchain products used every day by hundreds of millions of people all over the world.

Through our venture initiatives, we are creating a collaborative community of multi-million-dollar companies that develop unique services in The Open Network (TON) Blockchain ecosystem — the first crypto technology adopted by mass audiences.

Now we're looking for a Head of Legal (Regulatory and Compliance) to join our legal team in a portfolio project.

Responsibilities:

• Regulatory research & advisory: Conduct in-depth research on global regulations, working with external advisors to guide senior management and product teams on legal implications.
• Risk identification & solutions: Proactively identify regulatory risks, recommend solutions, and support the business in maintaining compliance.
• Implementation of regulations: Translate regulatory requirements into actionable steps, ensuring seamless integration into business practices.
• Compliance reviews: Lead reviews of new projects, ensuring they meet all legal and regulatory standards.
• Monitor crypto regulations: Stay updated on evolving cryptocurrency laws and keep the business informed of key changes.
• Policy development: Implement and maintain compliance policies, ensuring they align with current regulations and business objectives.
• External relations: Build relationships with regulatory bodies and manage external counsel as needed.
• Hiring a high-performing team and Building effective workflows.

Requirements:

• Extensive experience (10 + years) in financial law and compliance in a financial institution.
• A higher education and a degree in law.
• Interest in blockchain.
• Excellent knowledge and experience of identifying compliance risks and potential vulnerabilities, advising on best practices to effectively and efficiently address those findings.
• Strong understanding of international regulations, particularly in the UK, EU.
• Experience working in a fast-paced environment.
• Ability to grasp new ideas and concepts quickly and use them effectively.
• Excellent command of the English language.

Compensation & perks:

• Competitive salary & bonuses Rewards that reflect your value.
• Remote working.
• Generous time off: Paid holidays, personal days, and mental health days.
• Learning & Development Access to courses, learning budgets, and career growth opportunities.
• Collaborative culture: Work in a diverse, high-performing team that values innovation.
• Team-building events.
• Work-life balance: Flexible hours and support for a healthy balance.

Are you a proactive and detail-oriented individual with a passion for contract management and gaming? ARRISE, a leading developer in the iGaming industry, are seeking a Junior Contracts Officer for a 12-month fixed-term contract, working 3 days a week. In this role, you will play a crucial part in the smooth execution of project coordination, drafting novation agreements, and ensuring compliance throughout the novation process. This is an excellent opportunity to develop your legal and organisational skills while contributing to innovative gaming solutions that captivate players worldwide.

Key Responsibilities:

• Assist in project coordination and ensure smooth workflow
• Draft novation agreements using established templates
• Track project progress
• Collecting signatures
• Archive the complete agreements and maintain organisation of the records
• Support to the contracts team, and AM teams throughout the novation process

Qualifications and Experience:

• Enrolled in a course such as Law, compliance course or any related course
• Strong organisational skills
• Strong communication skills both written and verbal

What we will give you in return:

• Private health insurance
• Gym membership
• Life and travel insurance
• Breakfast & Lunch in the office once per week
• 24 days holiday allowance

Wages: after the interview

Required work experience: from 1 year

Employment: Full time. In the office (Krasnaya street 10, Petrozavodsk) or remotely

Tasks:

• Conducting various types of game testing (functional, usability, etc.)
• Testing of browser and mobile applications (iOS, Android)
• Compilation of reports on found errors
• Making recommendations to enhance game functionality
• Analysis, development and updating of test documentation (test cases, checklists, etc.)

Required skills:

• Advanced PC proficiency
• Experience with various platforms — IOS / Android
• Knowledge of theory testing or passing QA courses
• Gaming experience in the field of casual games, interest in the gaming industry
• Understanding the principles of client-server applications
• Perseverance, responsibility, teamwork skills

Will be a plus:

• Higher education
• Decent knowledge of English
• Knowledge of one or more programming languages

What we offer:

• Exclusive work in the field of game development on projects with an audience of 27 million
• High salary (the starting salary will depend on your skills in the given field)
• Flexible start of the working day
• English lessons with a tutor
• Participation in training conferences within the company
• Comfortable office in Petrozavodsk city center with all amenities and a view of Lake Onega
• We do not separate employees in the office and on a remote basis. When working remotely, you will have the same benefits (including annual paid leave)

You are thoughtful, empathetic, and understanding with the ability to guide users through problems or issues.  You have extensive experience working with others to solve problems in a clear, concise, and respectful way! Your role will be to help Chess.com members solve their problems. We get thousands of support requests each day and you will need to either find their answer, or resolve their issue. You will use your own computer to login to our support system and resolve tickets. You will also be expected to help test new features and document bugs, etc. You are humble with a sense of humor and don’t take yourself too seriously.  You have been working in or dreamed of working in the gaming industry and are ready to turn your talents towards chess!

What You’ll Do

• Using our ticketing system you will respond to users issues and concerns with timeliness and detail
• You will identify feature bugs or concerns and report them to relevant teams
• You will be on the lookout for harassment and foul-play
• Handle high amounts of incoming tickets
• Identify and evaluate customers’ needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion
• Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers

Preferred Skills

• Some proven customer support experience or experience as a client service representative
• Customer orientation and capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• Completed high school
• Strong collaboration and communication skills working in a fully distributed team
• Sense of ownership and responsibility
• Chess player
• Lifelong learner

About the Opportunity

• This is a full time or equivalent position
• We are 100% remote (work from anywhere!)
• This is open to applicants from anywhere!

Even though our company operates exclusively on a remote basis, you are required to reside in Europe (inc UK) and have legal work eligibility within the country you will be based.  

About

We are looking for a talented Staff Product Designer with a focus on Growth to join our Product Design team. You will play a pivotal role in shaping our design strategy, driving user growth, and enhancing the customer experience. Working in a highly collaborative, data-driven environment, you will lead end-to-end design efforts that bring users from their first interaction with Lokalise, through to conversion and habit-forming engagement.

This role combines deep UX expertise with strategic insight, enabling you to leverage data, experimentation, and user research to craft experiences that balance user satisfaction with business growth. You'll work closely with product managers, engineers, and other stakeholders to bring our growth goals to life, making a measurable impact on our user base.

You Will

• Lead the design strategy for the Growth stream, working across teams to create seamless user experiences that drive business growth and user retention.
• Own the end-to-end design process, from discovery and research to ideation, prototyping, and high-fidelity design, ensuring a user-centred approach and alignment with business objectives at every stage.
• Design and optimise key user journeys, including onboarding, retention, and monetisation flows, enabling users to transition from new adopters to loyal, engaged customers.
• Leverage qualitative and quantitative research, collaborating with UX Researchers to validate design decisions and continuously improve the user experience with data-driven insights.
• Collaborate closely with cross-functional teams, including product managers and engineers, to integrate design insights into the development process and iterate based on feedback and success metrics.
• Create compelling and interactive prototypes, delivering delightful, habit-forming experiences that balance user needs with business outcomes.
• Be a strategic partner and advocate for design excellence, mentoring other designers and continuously improving design standards and processes within the team.
• Contribute to building a fast-paced, experiment-driven culture, where failure is seen as a learning opportunity, and drive initiatives that focus on creating simple, elegant solutions from complex ideas.

You Must Have

• 8+ years of experience as a Product Designer, with a focus on Growth in B2B SaaS or similar industries.
• Proven experience in designing onboarding, retention, and conversion flows that drive growth in a digital product context.
• Strong understanding of business metrics, growth loops, and how design decisions impact key performance indicators.
• Expertise in turning insights from user research, analytics, and experiments into actionable design solutions.
• Mastery of design tools such as Figma, Sketch, and prototyping tools like Framer or Webflow, with strong visual design sensibilities.
• Experience leading design projects from concept to launch, and collaborating with cross-functional teams in a fast-paced environment.
• Ability to articulate design decisions clearly, with a focus on balancing user needs with business objectives.

It’s a Plus If You Have

• Experience integrating behavioural psychology into the design process.
• Familiarity with localisation or translation management systems.
• Experience leading design mentorship and contributing to design systems.

Our Benefits

• Competitive salary and employee stock options plan
• Fully remote and flexible working hours
• Co-working budget
• Unlimited vacation policy
• Top-notch tech equipment for your work
• Learning & Development program
• Health insurance
• Wellness benefits
• Mental health support - every employee has access to a dedicated mental health platform
• Great startup atmosphere, team spirit, and team events

A Staff Engineer is the next level from a Senior Engineer. At Mozilla this role can vary but typically a Staff Engineer is a domain expert who leads others within a single team to tackle multi-month projects. Tasks that may be initially ambiguous or require significant planning and require them to influence or direct the work of several engineers. They sequence deliverables and manage risks in their team's projects, provide feedback on our strategy and goals affecting the team, and turn our strategy into action for their team members. Staff Engineers mentor others by stewarding some responsibilities to more junior and senior engineers so they can take on new ones. They collaborate with management on building team consensus and providing direction. Staff Engineers identify gaps and opportunities for improvement to enable a culture of inclusion and allyship, at all levels of the organization.

What you’ll do:

• Lead the design, development, and integration of Generative AI solutions in Firefox, collaborating cross functionally with product management, full stack engineering and design.
• Build infrastructure for training and inference of LLMs and small language and vision models for use cases on the web and mobile Firefox product experiences.
• Implement robust validation and testing procedures to ensure the developed models' generalizability and reliability
• Continuously monitor and optimize deployed models for performance and efficiency

What you'll bring:

• 6+ years experience as a Machine Learning engineer building tooling and services for machine learning applications in production.
• Experience with designing and building machine learning tooling and infrastructure for training, deploying, inference and validation of models.
• Experience with distributed systems and platforms for AI integrations across a breadth of applications such as LLM APIs, Cloud based and open source tooling.
• Leading architecture designs to execution independently and track record of improving the team’s overall AI development velocity.
• Strong problem-solving skills and ability to communicate complex concepts to technical and non-technical stakeholders.
• Experience working collaboratively with product managers, project managers, and/or other non-engineering teams.
• Effective documentation and communication skills on a distributed team.
• Commitment to our values:some text
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

Bonus Points

• Knowledge of and experience with using LLM solutions across different cloud providers
• You have previously successfully contributed to an open source project.
• Track record of not only building one, but multiple projects deployed with an active user base.
• Experience with responsible AI, transparent algorithms, and putting users’ needs first.
• Excellent communication skills, both in written and presentation form. You have the ability to quickly distill sophisticated topics into concepts that are tailored for your target audience.
• You are a lifelong learner, and continue to refine and improve your skills when you see an opportunity to do so.
• Experience with the browser extensions architecture or ecosystem.
• Experience working in open source environments.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

Responsibilities:

• Monitor and reply to incoming technical support tickets, chats, and frequently asked questions
• Manage and distribute incoming queries from clients and users
• Provide customer support by phone
  
• Assist with internal departmental workload as needed

Requirements:

• Bachelor's or Master's degree in Mathematics, Finance, Computer Science, IT, or a related field
• Strong mathematical understanding
• High level of computer literacy and excellent knowledge of software for working on the Internet
• Excellent written and verbal command of the English language
• Ability to work effectively as part of a team
• Strong moral and ethical character
• Ability to provide clear explanations with sound reasoning
• Ability to learn fast - the chosen candidate will participate in intensive training and will have to support continuous knowledge updates
• Great attention to detail

Additional requirements (considered as an advantage):

• Knowledge of trading platforms and experience in financial market trading
  
• Prior experience in technical customer support
• Preference for candidates with a Computer Science degree
• Knowledge of the Russian language
  

Attractive payment conditions and benefits package will be offered to successful candidates. Send us your CV!

Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. We offer convenient AI translation / content generation + Human review workflows to ensure best quality and faster turnaround.

Your mission will be to own one of our most exciting and fast growing business-critical tracks, related to translation and AI-based processing of audio, video and subtitle files. You will work directly with clients to understand their pain points, ensure product-market fit, own the process of tracking usage data, define product improvement hypotheses, planning both a long-term roadmap and the day-to-day work to drive adoption, retention and expansion of translation and content generation volumes related to audio and video. You will act as an entrepreneur whose goal is to achieve the breakthrough with all possible means, and will grow your part of the business, measured in the volume of words processed through the platform.

Within 3 months, your outcomes will be

• You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further.
• For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth.
• Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve product performance.
• Together with the designer, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams.
• Together with the Director of Product, you will align on the product strategy, get a solid understanding of how our product works, and establish a reliable product discovery & execution process.

Requirements

• Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth.
• At least 5 years of experience working as a product manager.
• Exceptional, native-level English, both written and spoken.
• Exceptional communication skills to interact with colleagues, customers, and partners.
• Experience working on projects related to video/audio processing is a strong plus.
• Experience working on customer-facing user interfaces (either in B2B or B2C products) is a strong plus.
• Knowledge of modern developments in ML/AI related to video and audio processing (transcription, speaker diarization, text-to-speech) and overall technical background is a strong plus.
• Knowledge of a localization industry is a strong plus.
• Growth-oriented mindset.
• Integrity, full commitment, and a strong sense of ownership.
• Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.
• Openness to feedback and alternative opinions and ideas.
• Comfortable working with remote teams across time zones.
• Easy-going personality, high tolerance to cultural differences.

Why joining Smartcat might be your best move so far

• Fully remote team
  We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
• Innovating a $100 Billion industry
  Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
• High impact role enabling innovation and inclusion in organizations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
• Smartcat Culture: Where Diversity Meets High Performance
  At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

What you are going to do:

• Coordinate the creation of landing pages and marketing quizzes from briefing to launch for different products (Math, Coding, Gamedev, Design) and regions (LATAM, MENA, EU, and SEA)
• Optimize processes including briefing, requirements gathering, design, content creation, testing, and launch
• Identify and proactively enhance marketing landing pages and quizzes using analytics, industry best practices, and insights from monitoring competitors in the EdTech sector and related industries across our regions
• Conduct A/B tests in cooperation with Product Lead to implement and validate improvements to landing pages and quizzes
• Manage SEO tasks backlog in collaboration with SEO specialists and content writers.
• Collaborate with marketing, product, support, and regional teams to synchronize efforts and achieve common goals
• Regularly review analytics dashboards and Google Analytics to assess conversion rates and performance in current marketing funnels

What we expect from you

• At least 1.5 years of proven experience as a project manager in the marketing or IT industry
• Experience managing web project development from idea to launch
• Keen eye for web design and understanding of the latest UX/UI trends
• Knowledge of modern project management methodologies
• Basic understanding of SEO
• Experience working in Figma, Google Analytics and Notion, familiarity with the most popular low-code/no-code constructors
• Excellent communication skills and the ability to effectively work with diverse stakeholders
• English proficiency at Upper-Intermediate level or higher
• Experience in A/B testing (nice to have)

Stages of interview

• HR interview
• Hard skills interview with Global UA Products Lead
• Test task
• Culture fit interview with Global Paid User Acquisition Lead
• Gathering recommendations
• Offer

Why us

• Global Collaboration: Join a diverse, international team that values innovation and recognizes individual contributions.
• Competitive Compensation: Receive an attractive salary package that reflects your expertise and rewards your contributions.
• Flexible Work Schedule: Enjoy the freedom to work during hours that best suit your productivity and lifestyle.
• Professional Development: Benefit from continuous learning opportunities and support for your career advancement goals.
• Location Options: Choose to work from our Belgrade office or remotely, with seamless collaboration tools for both.

This position is needed to build out a new team to enable Twilio to better support our global customers using Video and Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.

In this role, you’ll:

• Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
• Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
• Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
• Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
• Figure out novel ways of solving customer problems for Video and Voice channels
• Eager to learn, deepen and grow your knowledge and experience of scalable, distributed systems

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor's degree in Computer Science or a related engineering field
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• 0-1 years of hands-on experience in school or professionally working with distributed applications environment on JVM based technologies
• Able to demonstrate proficiency in at least one language, web stack and framework
• Able to learn quickly and be proactive in gaining knowledge needed to work on scalable, distributed back end services
• Able to work well in a team setting and both highly motivated and motivating

Desired:

• Knowledge and experience working with the webRTC protocol
• Knowledge  and experience working with SIP protocol
• Experience with scaling distributed back end systems
• Experience using SQL/NoSQL databases and caching technologies
• Exposure to cloud technologies such as AWS, GCP, OpenStack or Azure

Location

This role will be based in our Tallinn, Estonia office, or remote in Estonia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We are a fintech startup incorporated in the US and headquartered in Amsterdam.

Our solutions allow users to unlock powerful insights from open-source data, to safeguard themselves against payment fraud and fake account creation, and improve their organization’s credit score. We deliver structured data from over 140 open sources including, social media, corporate sources, the Dark Web.  

From individual pieces of input data such as an email address or phone number, we elaborate a comprehensive digital footprint in real time, so that suspicious patterns can be identified and crucial data for elevating credit scores gained.

We have already developed an MVP and raised a pre-seed round. We are currently conducting pilot projects and preparing our first product for market expansion.

We are looking for a talented leader to spearhead product development, establish a technological vision, deploy infrastructure that’s compliant with GDPR and SOC 2, and help us to bring leading-edge technology to the market, fostering the evolution of fraud prevention and credit scoring markets.

You will oversee:

• Technological Strategy and Innovation. Establishing and executing the company's technological vision. Staying abreast of trending or emerging technologies, assessing their relevance to the business, and recommending innovative solutions that provide a competitive edge.
• Technical Architecture and Infrastructure. Designing technical architecture and infrastructure compliant with GDPR and SOC 2 standards, ensuring scalability, security, and reliability. Evaluating and adopting suitable technologies that streamline operations and enhance performance.
• Product Development. Collaborating with cross-functional teams to drive the development of tech products that are aligned with business goals.
• Research and Development (R&D). Leading R&D endeavors, experimenting with new technologies, and fostering a culture of creativity and exploration within the team.
• Cybersecurity and Risk Management. Implementing robust cybersecurity measures across the organization's digital landscape. Developing and introducing policies to ensure compliance with GDPR and SOC 2 standards, mitigate risks and protect personal data.
• Strategic Partnerships. Forging strategic partnerships with tech vendors, startups, and industry leaders. Leading the adoption of leading-edge solutions and the exploration of new business opportunities.
• Team Leadership and Management. Leading and managing the technical team. Providing the necessary guidance, mentorship, and resources to ensure efficient and effective project execution.
• Budgeting and Resource Allocation. Preparing and managing budgets, and allocating resources appropriately to streamline rapid product development.
• Cross-Functional Collaboration. Collaborating with other executives, such as the CPO and CEO, to gain a full understanding of business goals and ensure product alignment.
  

We expect you to:

• Have experience in fintech and/or fraud prevention
• Have experience in deploying AWS infrastructure compliant with GDPR and SOC 2
• Have an in-depth understanding of various programming languages, such as Python and Java, and be familiar with zero code platforms such as Bubble and Xano
• Be experienced in data science with an emphasis on the collection, analysis, and interpretation of complex data sets for uncovering key patterns and trends
• Possess strong analytical and critical thinking
• Be interested in trends and new approaches, and able to adapt
• Speak fluent English
  

Why we:

• The opportunity to shape a unique product and have a significant impact on company development
• Stock Options
• Collaborative and motivating work environment
• Freedom to work from any location (except Russia and Belarus)

We are a fintech product company that has developed a high-tech payment infrastructure for businesses offering a cryptocurrency on-ramp service.

You will be the first Data Analyst on our team, and you will be tasked with building the data platform from scratch (we have a Data Engineer on our team!).

‍Some tasks you will be working on:

• Developing and implementing an analytics system for all services and systems of the payment platform;
• Designing, conducting, and analyzing A/B tests to evaluate the effectiveness of various changes and improvements to the system;
• Creating visual data analytics for dashboards and reports;
• Closely collaborating with the Data Engineer to ensure data quality and availability.

‍We do not require, but expect:

• At least 4 years of experience;
• Experience with data visualization tools;
• Experience with A/B testing and result analysis;
• Proficiency in Python and SQL;
• Experience working with product metrics.

‍Why is it great to work with us?

• ‍Remote work from anywhere in the world;
• Option for payment in USDT;
• Flexible start of the workday;
• A strong team; we work only with top specialists in their fields!If you are ready to apply your experience to an exciting project, we would be happy to welcome you to our team!